Endorsed by Which?

Computer Repair Herts

5.0

75 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Located in Ware Hertfordshire, Computer Repair Herts is a full-service computer repair organization, an expert in data recovery, laptop repair, computer repair, MacBook repair, and virus removal. With almost 10 years of experience, Computer Repair Herts has become the most popular choice among hundreds of people living in Hertfordshire. For computer or laptop repair, we believe in quality customer service by providing totally free estimates on every repair service. when you encounter a tech issue.you might sometimes get puzzled how to pack up your PC and take it to a computer repair shop,
Well, we are here to solve this problem totally. If you find your PC experiencing an issue you can benefit from our on-site computer repair service .We provide reliable computer repair services to homeowners and business's.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
  • More Services

    • laptop repair
    • tablet repair
    • pc repair
    • virus removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
75 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic!
Customer Service
Quality
Value
Mark has helped me with my laptop twice. Both times have been extremely efficient, and the second time, my laptop was collected the same morning I emailed in. I have always been kept up to date and my laptop was collected and dropped back at my home. Great service, highly highly recommend!
Ambergrace Posted on 31/10/2018 , work completed 31/10/2018
The trader replied (on 19/12/2018)
Dear Amber. Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Efficient, Friendly service - no complaints!
Customer Service
Quality
Value
My laptop suddenly stopped working; found these guys through google and don't regret it!! Can't fault the service or the speedy pick-up & delivery! My laptop is fixed and I'm a very happy customer!
lhmunn Posted on 27/10/2018 , work completed 27/10/2018
The trader replied (on 19/12/2018)
Hi. Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Very friendly and helpful, quick service
Customer Service
Quality
Value
I recently had an automatic update on Windows 10 which resulted in not being able to open any Microsoft programs. This seemed to be a common problem and nothing on the Microsoft website was helpful. I knew I couldn't tackle this myself and found Mark at Computer Repairs. He responded to my message on his voicemail within a couple of hours and came to see me the same day. He was really helpful, informative and reassuring. Within a couple of days he returned my PC and everything is fully operable again and he has given me great advice for the future. I would recommend Mark and his company to anyone.
Elaine Posted on 26/10/2018 , work completed 26/10/2018
The trader replied (on 19/12/2018)
Dear Elaine Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Prompt and professional
Customer Service
Quality
Value
This company has been repairing and servicing my laptop for over 2 years. Excellent work at very fair cost.
Pat, Hertfordshire Posted on 24/10/2018 , work completed 24/10/2018
The trader replied (on 19/12/2018)
Dear Pat Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
No complaints at all, very good.
Customer Service
Quality
Value
The engineers were prompt, very professional and clean. No mess to clear up, no fuss, just a job well done. Prices half of a larger national company.
Christine, Worcestershire Posted on 15/10/2018 , work completed 15/10/2018
The trader replied (on 19/12/2018)
Dear Christine Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Outstanding service.
Customer Service
Quality
Value
I was extremely impressed with the service I received. It was prompt and to the agreed budget and schedule. Mark was friendly, very helpful and made the whole process easy. Absolutely excellent service.
Jennifer, Hertfordshire Posted on 12/10/2018 , work completed 12/10/2018
The trader replied (on 19/12/2018)
Dear Jennifer Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Efficient, friendly service
Customer Service
Quality
Value
I have now used Computer Repair Herts for two separate issues. Each call has resulted in an efficient, friendly service and an explanation as to what was wrong. I am confident they know what they are doing and would certainly use the company again. I had a home visit on both occasions so I didn't even have to deliver the laptop and printer to Ware. I will be recommending Computer Repair Herts to friends and family.
Swan Posted on 08/10/2018 , work completed 08/10/2018
The trader replied (on 19/12/2018)
Hi . Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Very professional
Customer Service
Quality
Value
Cannot fault service and speed of delivery. Would certainly use again.
David, Hertfordshire Posted on 04/10/2018 , work completed 04/10/2018
The trader replied (on 19/12/2018)
Dear David Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Super service
Customer Service
Quality
Value
Needed clean up and antivirus put on my laptop. Called Tues, collected at 10am, returned Wed 11am. perfect! Definitely use again.
Which? Trusted Traders Consumer Posted on 18/09/2018 , work completed 18/09/2018
Polite, prompt and professional
Customer Service
Quality
Value
Phoned explained problems was quoted a price. I agreed. Picked up my laptop on Friday work completed and laptop returned Monday. Replaced broken screen and jack point, did health check and supplied new cable.
Christine, Hertfordshire Posted on 20/07/2018 , work completed 20/07/2018
Excellent service.
Customer Service
Quality
Value
Mark and his team were thorough and very helpful in upgrading my pc from windows vista to windows 10 and resolving any underlying problems. They completed the upgrade within the time stated by Mark, who was friendly and very helpful.
GRAYSON2017 Posted on 13/07/2018 , work completed 13/07/2018
Friendly, professional, efficient
Customer Service
Quality
Value
From my first phone call this company provided me with a friendly efficient service. I felt I could trust them to provide an efficient and professional service.
Barbara, Hertfordshire Posted on 02/07/2018 , work completed 02/07/2018
Fast & efficient
Customer Service
Quality
Value
Polite and friendly customer service. Laptop required and returned in 24 hours. Would definitely use again.
Irene, Hertfordshire Posted on 25/06/2018 , work completed 25/06/2018
Polite, professional and excellent service.
Customer Service
Quality
Value
Found this company via Google search, mainly because I was looking for a local company. So glad I did. Mark is very good at his job, is very professional with a human touch and very reasonable in his pricing.
Lynda, Hertfordshire Posted on 20/06/2018 , work completed 20/06/2018
Totally reliable
Customer Service
Quality
Value
We have used Mark to sort out several problems and to set up new laptops. He has always been prompt to respond to requests for help. Nothing is too small a problem and we have always found that the computers are in excellent order when he has dealt with whatever was the complaint. He is friendly and willing to explain to novices what the problem is and how to deal with it, in language we can understand. His charges are very reasonable and if he has to take a computer away to remedy a problem he always returns it within the time he says it will take.
Taplin Posted on 05/06/2018 , work completed 05/06/2018
Friendly and fast
Customer Service
Quality
Value
Excellent service - replied to my email enquiry quickly and with a personal reply rather than a cut and paste standard one. Picked up my laptop from my home the next morning, a Saturday, and had it back to me by lunchtime on Monday, working great. And very reassuring and friendly, too. Highly recommended.
Megan D Posted on 02/06/2018 , work completed 02/06/2018
Very efficient & friendly
Customer Service
Quality
Value
They were very prompt, on time, Dula complete clean and set up of computer. They then spent time explaining everything to me. The service was excellent.
Alan, Hertfordshire Posted on 02/06/2018 , work completed 02/06/2018
Outstanding service
Customer Service
Quality
Value
Prompt & very efficient service, took time to understand the issue & then explained it in simple terms. Resolved the issue very quickly. Highly recommended.
Julia, Hertfordshire Posted on 01/06/2018 , work completed 01/06/2018
Great Overall Experience
Customer Service
Quality
Value
Rang Mark on Monday regarding my laptop, said he would visit the following day at 9:30 and he did. Explained that he would need to take machine away and work on it. Rang next morning to say it was fixed & returned machine. That's the experience you want. No fuss - resolved - very reasonable costs.
Jackie, Hertfordshire Posted on 02/05/2018 , work completed 02/05/2018
Friendly and reliable
Customer Service
Quality
Value
Mark explained the work to be done in advance and told me the cost. He then did exactly what he said he would do and charged the amount he quoted. He was prompt and friendly. Very professional.
Tony, Hertfordshire Posted on 21/04/2018 , work completed 21/04/2018
Very good job.
Customer Service
Quality
Value
Item collected as arranged. Problems sorted and returned as expected. Very efficient.
Harry, Hertfordshire Posted on 19/03/2018 , work completed 19/03/2018
Prompt and Professional
Customer Service
Quality
Value
He has produced several actions that met with our approval and thanks every occasion. The service was excellent and the products 1st class. Excellent after sales service.
David, Hertfordshire Posted on 02/03/2018 , work completed 02/03/2018
First class service
Customer Service
Quality
Value
As a relatively new customer following a glowing recommendation, I received first class help and reassurance to solve a worrying & to me complex problem with my lap top. It was dealt with courtesy & patience. I will not hesitate to effect an introduction to relatives and friends.
Derek, Hertfordshire Posted on 20/02/2018 , work completed 20/02/2018
Amazingly Quick
Customer Service
Quality
Value
I found them amazingly quick, helpful and brilliant value for money. No job is too small for them to help and advise on.
Elaine, Hertfordshire Posted on 10/02/2018 , work completed 10/02/2018
Excellent Service in Every Respect.
Customer Service
Quality
Value
I had a virus cleared and a new graphics card and power supply installed. On initially experiencing problems I contacted Computer Repairs Herts and very quickly Mark visited me at home and checked my desktop computer. He then took it away for further examination and contacted me the next day to explain the problems they had found. We agreed the work that was to be carried out and I received regular updates on progress. Within a matter of days Mark personally returned my computer and we tested it. It worked perfectly. My whole experience was first class and it was a pleasure to deal with such a friendly and helpful company. In short, the customer service I received was excellent and I will have no hesitation in using them again should the need arise.
Alan Posted on 04/12/2017 , work completed 04/12/2017