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Endorsed by Which? Trusted Traders

Connect Security (Burglar Alarms & Security)

Profile thumb connect image grey
5.0

110 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Connect Security have been installing security systems for over 30 years, we provide a friendly, trustworthy and reliable service. Each system is designed individually with your needs and application in mind.
Connect Security install and maintain the following systems:

Intruder Alarms
Burglar Alarms
CCTV Systems
Video/Door Entry Systems
Security Lighting Systems

We also service and repair systems that were not installed by us. We have a vast experience and knowledge of all types of security control units and devices.

What we do

  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • More Services

    • security lighting
    • scaffold alarms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
110 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent installation
Customer Service
Quality
Value
We are delighted with the excellent work carried out by Nick and Tom of Connect Security. Nick spent a considerable time understanding our requirements and then recommending the best system for us. When it came to installation, nothing was too much trouble and they went the extra mile in customer service ; Nick and Tom were very organised and worked extremely tidily hoovering as they went. After installation they spent more time testing and patiently explaining the operation of the system. They had even tidied up the telephone wiring and TV aerial running it into one conduit behind the downpipe. My son is buying a home nearby and he will certainly be using their services. A neighbour opposite asked about Connect Security and we have without hesitation recommended them.
Customer in Greater London Posted on 03/08/2022 , work completed 02/08/2022
Excellent work - thank you!
Customer Service
Quality
Value
Really pleased with the work done by Nick and Tom (Connect Security). Nick spent time understanding what we wanted and recommended a system that really works for us. When installing the system, they took a lot of care to make the installation as neat as possible and cleaned up well. Would thoroughly recommend them. Thank you!
Mark in Buckinghamshire Posted on 29/04/2022 , work completed 26/04/2022
Intruder alarm system
Customer Service
Quality
Value
Connect Security visited to ascertain and specify our security needs and provided clear recommendations and a detailed quotation. Prior to going ahead we clarified with Nick any queries we had which were clearly addressed. Nick and Tom installed the intruder alarm system and took particular care to minimise any disruption to internal decoration. At all times they were polite and efficient and we would have no hesitation in recommending their services to others.
Customer in Greater London Posted on 09/04/2022 , work completed 06/04/2022
Great Company, lovely people, great service
Customer Service
Quality
Value
My old burglar alarm system needed replacement and I wanted to find a company I could trust. Connect Security, Nick and Tom, provided the most outstanding service, listening to my requirements, advising on the best solutions and carrying out the job on the date and to the timescale and cost as agreed. They were so organized, nothing was overlooked, and they left my home as they found it, even after drilling through walls, lifting carpets etc. Everything was so well explained to me about how to use the system. Nothing was too much trouble and I would recommend them without hesitation.
Customer in Greater London Posted on 26/01/2022 , work completed 25/01/2022
Excellent advice and service - Recommended
Customer Service
Quality
Value
Nick and Tom at Connect Security performed an outstanding job at our property, despite an extra layer of complexity due to other ongoing works. Good advice upfront at the survey stage. Competitively priced proposal. They also went the extra mile to flex their diary and make themselves available to execute the works in a tight timeframe. We strongly recommend them.
Customer in Buckinghamshire Posted on 28/03/2021 , work completed 11/03/2021
Great advice, great work
Customer Service
Quality
Value
Right from the start of the job it was clear that Connect Security would offer a personalised service tailored to our specific requirements. Their advice and work proposal following the initial visit was clear, and they responded to our questions clearly and quickly. The installation was completed over two visits as agreed to fit in with the building work which was taking place. We are very pleased with the final result, and we were particularly impressed with the time Nick and Tom spent to make sure we all fully understood how to operate the new system. Highly recommended.
Customer in Greater London Posted on 21/08/2020 , work completed 20/08/2020
Excellent Work
Customer Service
Quality
Value
Connect Security was selected from Which recommendation. I am very happy with the installation which was carried out with the minimum of disruption. Nick and Tom were very professional, arrived at the agreed time and provided detailed instructions on how to operate the system. Everything was left clean and tidy and all rubbish removed on completion of the work. I would have no hesitation in recommending Connect Security to family or friends.
Margaret in Hertfordshire Posted on 21/07/2020 , work completed 16/07/2020
Highly recommended father and son team
Customer Service
Quality
Value
Connect Security were recommended to me by a neighbour and I am delighted to say that Nick and Tom were every bit as professional, knowledgeable, efficient and prompt as I was assured they would be. They upgraded the alarm system and replaced the inadequate outside security light with an excellent floodlight. Their knowledge and helpfulness was much needed and appreciated and the work was carried out on schedule and to the cost agreed. I highly recommend this excellent father and son team.
Customer in Buckinghamshire Posted on 29/06/2020 , work completed 15/06/2020
Absolutely reliable
Customer Service
Quality
Value
I have used this company before to install a burglar alarm so I went ahead with installation of a video security system. This is a small company and currently consists of mainly a father and son. I found them by recommendation from neighbours for whom they had also installed an alarm. They are absolutely reliable. They are straight, transparent, and the equipment they recommend is good quality and the result is an excellent system. Absolute recommendation. Good communications. Understandable quote. Installation exactly as agreed. What more could you want?
Customer in Buckinghamshire Posted on 06/06/2020 , work completed 03/06/2020
A Professional Expert You Can Trust!
Customer Service
Quality
Value
I can't recommend Connect Security enough! Nick is an extremely knowledgable, courteous and conscientious professional who was very thorough in his approach in delivering a neat & tidy alarm installation. He also provided a timely & comparable quote in writing (PDF by email) beforehand covering everything we had discussed previously and was very communicative, answering my further questions promptly. Nick and Tom arrived early on the day of install and identified poor workmanship from the previous alarm installer and took the extra time to correct it at no extra cost. When it came to additional work not included on the agreed quote, he proposed a number of detailed solutions and patiently gave me time to think it over. Once the new alarm system was fitted, both Nick and Tom spent further time testing and teaching me how to use it. More than happy to use Connect Security again!
Customer in Greater London Posted on 10/08/2019 , work completed 06/08/2019