Connect Security (Burglar Alarms & Security)

We are delighted with the very thorough and professional job carried out by Nick and Tom of Connect Security. For the initial quote, Nick visited us and spent time understanding our requirements (replacing an old alarm system) and then recommending a number of options that could give us what we wanted at competitive prices. A very favourable first impression. When it came to installation, they both went the extra mile in customer service, explaining what they were doing and giving us a lot of additional confidence in the replacement system and its significant capabilities. During the install, Nick and Tom were very organised and tidied up/hoovered as they went. They spent time thoroughly testing the installed alarm system then explained the operation of the system including the use of the mobile app. Tom let us confirm our understanding of his guidance by watching us set/unset and add new users to the system, also setup and use the app. We were left with a full set of instructions and have no hesitation in highly recommending Nick and Tom of Connect Security.

We have been very pleased with the way Connect Security have maintained our alarm system for many years and so recently engaged them to install a domestic CCTV system. The work was completed on time and in a professional and friendly manner. We were particularly impressed by their ability to discretely route the cabling in difficult locations. Nick and Tom have done a great job and we can thoroughly recommend them.

I have used Connect Security for many years, because their work is neat and Nick is very easy to deal with and reliable. The system is easy to operate and unobtrusive. I have no complaints.

We are delighted with the excellent work carried out by Nick and Tom of Connect Security. Nick spent a considerable time understanding our requirements and then recommending the best system for us. When it came to installation, nothing was too much trouble and they went the extra mile in customer service ; Nick and Tom were very organised and worked extremely tidily hoovering as they went. After installation they spent more time testing and patiently explaining the operation of the system. They had even tidied up the telephone wiring and TV aerial running it into one conduit behind the downpipe. My son is buying a home nearby and he will certainly be using their services. A neighbour opposite asked about Connect Security and we have without hesitation recommended them.

Really pleased with the work done by Nick and Tom (Connect Security). Nick spent time understanding what we wanted and recommended a system that really works for us. When installing the system, they took a lot of care to make the installation as neat as possible and cleaned up well. Would thoroughly recommend them. Thank you!

Connect Security visited to ascertain and specify our security needs and provided clear recommendations and a detailed quotation. Prior to going ahead we clarified with Nick any queries we had which were clearly addressed. Nick and Tom installed the intruder alarm system and took particular care to minimise any disruption to internal decoration. At all times they were polite and efficient and we would have no hesitation in recommending their services to others.

My old burglar alarm system needed replacement and I wanted to find a company I could trust. Connect Security, Nick and Tom, provided the most outstanding service, listening to my requirements, advising on the best solutions and carrying out the job on the date and to the timescale and cost as agreed. They were so organized, nothing was overlooked, and they left my home as they found it, even after drilling through walls, lifting carpets etc. Everything was so well explained to me about how to use the system. Nothing was too much trouble and I would recommend them without hesitation.

Nick and Tom at Connect Security performed an outstanding job at our property, despite an extra layer of complexity due to other ongoing works. Good advice upfront at the survey stage. Competitively priced proposal. They also went the extra mile to flex their diary and make themselves available to execute the works in a tight timeframe. We strongly recommend them.

Right from the start of the job it was clear that Connect Security would offer a personalised service tailored to our specific requirements. Their advice and work proposal following the initial visit was clear, and they responded to our questions clearly and quickly. The installation was completed over two visits as agreed to fit in with the building work which was taking place. We are very pleased with the final result, and we were particularly impressed with the time Nick and Tom spent to make sure we all fully understood how to operate the new system. Highly recommended.

Connect Security was selected from Which recommendation. I am very happy with the installation which was carried out with the minimum of disruption. Nick and Tom were very professional, arrived at the agreed time and provided detailed instructions on how to operate the system. Everything was left clean and tidy and all rubbish removed on completion of the work. I would have no hesitation in recommending Connect Security to family or friends.