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Trusted Traders

Connect Security (Burglar Alarms & Security)

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4.9

105 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Connect Security have been installing security systems for over 30 years, we provide a friendly, trustworthy and reliable service. Each system is designed individually with your needs and application in mind.
Connect Security install and maintain the following systems:

Intruder Alarms
Burglar Alarms
CCTV Systems
Video/Door Entry Systems
Security Lighting Systems

We also service and repair systems that were not installed by us. We have a vast experience and knowledge of all types of security control units and devices.

What we do

  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • More Services

    • security lighting
    • scaffold alarms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
105 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Which? Local Review
Customer Service
Quality
Value
We had a burglary recently where the burglars went to great extent to disable to whole alarm system, cutting off telephone wires and the alarm bell externally, and smashing the key pads internally. We wanted to ensure that the new alarm was installed by the best company we could find and had quotes and discussions with 6 companies. Of these, Nick shone through with his practical advice, honesty and the time he gave us for discussions and questions. On paper he may not be the cheapest, but in our experience that can be misleading. The level of attention and detail that Nick gave to our job was well worth the extra money. All the other installers suggested we should use wireless vibration sensors. Nick was the only one that said that wired is the more fail safe option and I trusted him after extensive research on the internet. Nick and Nobby (the other enginner) spent five days on our job installing an alarm with vibration sensors to windows and an external lighting system linked to the alarm. The previous installers hadn't particularly done a great job. Even though Nick was not oblidged to do so he spent the time rewiring a substancial part of the alarm system. They had to chase the walls to run the wires and their finishing and touch up work was as good as decorators. He had the foresight to advise us to put in place the wiring for the CCTV system whilst he was doing the other wiring for a small investment. I would recommend Nick to anyone and as far as I am concerned he is a trusted trader that I would not have any hesitenacy in hiring for other jobs. We will be getting Nick in to eventually plug in the CCTV system.
pinnbuyer Posted on 09/02/2014 , work completed 09/02/2014
Which? Local Review
Customer Service
Quality
Value
I decided on Connect Security after getting a number of quotes for fitting an alarm system. The other quotes were from fairly big companies and I didn't feel comfortable with them. They had nice brochures and so on. Nick is a straightforward guy who knew what he was talking about. I was not keen on a wired system but having had it installed I think it is a better choice. I took time off while he was fitting the alarm system and got to know him well. Nick is conscientious and does not like cutting corners. He buried some unsightly cables for me and did a clean job. He went out of his way to shave a floor board so it would not jut out. I was so pleased, I asked him to come back twice to fit some lights,etc. for me.
aarons Posted on 04/02/2014 , work completed 04/02/2014
Which? Local Review
Customer Service
Quality
Value
Nick installed a new CCTV system in our house. He was flexible when arranging the appointment, and completed the installation in one day by staying late. We had lots of questions in advance of booking him, and he was happy to answer them all over a lengthy period of time while we completed our research. His prices were comparable to other companies we spoke to, but his number of positive reviews tipped the balance. Its clear that Nick really knows his stuff. During the installation he was conscientious and was happy to discuss which angles were best once installed. We also had remote viewing, and that was completed quickly and easily. We had some questions about the system some weeks after the installation, and responses were always quick. We were hesitant about installing CCTV but are complete converts now. We'll be contacting Nick again to install an alarm system for us.
AlisonMor Posted on 02/01/2014 , work completed 02/01/2014
Which? Local Review
Customer Service
Quality
Value
the CCTV system which overlooks the car park to our flats (of which I am a director) stopped working. After talking to various companies, I got the feeling that the cost to put it right was going to be prohibitive. I decided to stop asking "CCTV" companies and turned to Which Local recommendations. Best thing I did that day as I spoke to Nick of Connect Security. He came round saw what was wrong. Replaced faulty power supply unit at a very reasonable cost. It was a delight to deal with a good honest tradesman. I recommend him without hesitation.
macsmum Posted on 05/11/2013 , work completed 05/11/2013
Which? Local Review
Customer Service
Quality
Value
Nick did a fantastic job for us, fixing up the badly bodged installation from our previous (rather poor) alarm company. He spent two days replacing almost everything, rerouting cables, and was extremely helpful explaining what our options were. He worked exceptionally hard (staying extremely late on the second day to get everything finished) and the new system is working perfectly. His rates are also very reasonable! Highly recommended,
Tim Wright Posted on 24/09/2013 , work completed 24/09/2013
Which? Local Review
Customer Service
Quality
Value
Very good service. Nice and reliable
adani Posted on 08/08/2013 , work completed 08/08/2013
Which? Local Review
Customer Service
Quality
Value
I have no hesitation in recommending this company. I asked three companies to quote for the alarm system on the bungalow and we had no hesitation in choosing Connect. As an ex telecomms engineer I understand a lot about the systems, Nick came across as knowing his subject very well. He fitted a totally wired system and that means we don't have to change batteries on the detectors and it is likely to be more reliable than wireless systems. He kept to the timescales he committed to and did a very clean and tidy job and went the extra mile to make the system as unobtrusive as possible.
Ian2x2 Posted on 15/07/2013 , work completed 15/07/2013
Which? Local Review
Customer Service
Quality
Value
I would recommend Nick at the drop of a hat. He is conscientious, diligent and hard working. He gave good advice, was meticulous and delivered a high class job.The mess was kept to a minimum because he tidied as he went and he also very kindly, put right a couple of mistakes other tradesmen had made before him. Nick is someone who goes the extra mile and I for one, appreciated his consideration for his customer's wishes. Thank you Nick, 10/10
Keithmac Posted on 09/07/2013 , work completed 09/07/2013
Which? Local Review
Customer Service
Quality
Value
I can't recommend Nick highly enough. He's done a really good and tidy job on our alarm system, made several helpful suggestions along the way but always given us balanced advice, which seems pretty rare in this sector. All this for a very reasonable price and with friendly and courteous service. Absolutely brilliant!
R Pankhurst Posted on 22/06/2013 , work completed 22/06/2013
Which? Local Review
Customer Service
Quality
Value
We found Nick through the Which local website. Our 20 year old alarm had packed up and we needed a replacement quickly as we were going away for a month. Nick came over the same day and quoted. He managed to rearrange some appointments and was able to install the new alarm within 3 days. All done to a high standard and reasonable price. Highly recommended.
Deskford Posted on 13/05/2013 , work completed 13/05/2013