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Connected Gas Heating & Water Limited

4.9

79 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

We are a local family business based in Easington, offering quality service from friendly, helpful staff.

We cover Sunderland, Durham, Hartlepool and surrounding areas. Our highly trained Gas Safe engineers pride themselves in high quality service; installing full new heating systems, replacing boilers, servicing & maintaining heating systems, repairs and more.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler repair
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
79 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
New boiler installed
Customer Service
Quality
Value
An excellent job. Very respectful people. Very clean workmen. From the initial visit to look at the work to completion it has been excellent. Recommended very highly
MrsAGW Posted on 13/07/2018 , work completed 13/07/2018
Job well done.
Customer Service
Quality
Value
Pleased with results of their work.
Colin, Cleveland Posted on 14/06/2018 , work completed 14/06/2018
Prompt and professional
Customer Service
Quality
Value
He called out when he said he would - he repaired our leaking boiler and serviced it at the same time - he vastly improved the heating system (hot water radiators etc.) and did it all at a very reasonable cost. Excellent.
Martin, County Durham Posted on 15/05/2018 , work completed 15/05/2018
Highly recommended.
Customer Service
Quality
Value
Telephone call returned promptly & quotation fair. Installation carried out on date requested by me. Service efficient, professional and helpful. Very happy with job & highly recommended. Thank you.
Andrea, Tyne and Wear Posted on 23/03/2018 , work completed 23/03/2018
Prompt and Professional
Customer Service
Quality
Value
He's good or I should say very good at his trade. Every time I've called him, he or his assistants have come to my aid more or less straight away. When job is done I'm confident it is going to be alright.
William, County Durham Posted on 15/03/2018 , work completed 15/03/2018
Prompt and efficient
Customer Service
Quality
Value
Boiler had died over night with display blank. Call got engineer to my property in 90 minutes. Expected PCB replaced there and then. Very efficient and friendly service will definitely use them again if required.
Alistair Fielden Posted on 09/03/2018 , work completed 09/03/2018
Excellent service
Customer Service
Quality
Value
Very prompt and efficient service. I will certainly use them again and would recommend them to others.
Jean, County Durham Posted on 26/02/2018 , work completed 26/02/2018
Excellent
Customer Service
Quality
Value
Prompt and very clean installation. Polite engineers. Very reasonable quote.
Michele, Cleveland Posted on 09/02/2018 , work completed 09/02/2018
Top Class Professional
Customer Service
Quality
Value
Just like to say a massive thanks to Neil and connected gas-heating-water ltd. Had a company at which were going to charge a fortune for parts that did not even need fixing. I was recommended by a work colleague and Neil has not only saved me a small fortune but has explained everything to me. It's lovely to trust a professional and knows what he is doing from start to finish. Could not highly recommend him and company enough. Thanks again.
David, Tyne and Wear Posted on 08/02/2018 , work completed 08/02/2018
Excellent job
Customer Service
Quality
Value
Engineers arrive on time, excellent job. Brought protected sheets, cheerful, pleasant and courteous.
Maureen, County Durham Posted on 07/02/2018 , work completed 07/02/2018
yes
Customer Service
Quality
Value
Very good, all round service.
Maurice, Tyne and Wear Posted on 05/02/2018 , work completed 05/02/2018
Prompt and professional
Customer Service
Quality
Value
Connected Gas, fitted new boiler and 5 new radiators in my house. The lads who came to do the job were prompt, tidy and very polite.
Stella, Tyne and Wear Posted on 26/01/2018 , work completed 26/01/2018
Professional Job
Customer Service
Quality
Value
Great service, prompt and knowledgeable. Very professional approach and good value, not over priced. Will use again and recommend to others.
Julie, County Durham Posted on 18/01/2018 , work completed 18/01/2018
Great craftsmanship
Customer Service
Quality
Value
We had a new Baxi boiler fitted today. What a pleasant surprise to have the team arrive on date and on time. No need for phone calls or stress on our part. The professionalism and craftsmanship of the team is superb. This proved to be a tricky job but nothing was too much trouble. The walls were replastered and left in a sound state. Everything was cleaned up, tidied up and taken away. There was nothing for us to do. We were given clear instructions on future use. Neil even goes to the trouble of registering the warranty for you. A small thing but much appreciated. We knew about Neil’s abilities and professionalism. We can confirm the same is true for the rest of the team. A first class job at a fair price.
Mr & Mrs Robinson Posted on 09/01/2018 , work completed 09/01/2018
Excellent Complete Service
Customer Service
Quality
Value
Can't praise Neil and his team for their help enough. We returned from holiday with no heating and Neil did everything to help me out when we really needed it. Definitely recommended.
Neil, County Durham Posted on 05/01/2018 , work completed 05/01/2018
Great Job!
Customer Service
Quality
Value
My central heating packed in on a bitterly cold day, and Neil came quite quickly, considering I had never used him before as I had been with British Gas for years. The problem turned out to be very complex, but with tenacity, and great amount of creative thinking he solved the problem. I am mightily impressed, and will be using Neil again very shortly. A Great Job!
Robert Mason Posted on 29/12/2017 , work completed 29/12/2017
Excellent service!
Customer Service
Quality
Value
Boiler broke down - no heating or hot water - 1 week before Christmas. Neil responded very quickly. New boiler needed but got our old system up & running to see us ok over Christmas. After giving us a very good quote we are now booked in for a new boiler in January. Thank you!!
John, County Durham Posted on 18/12/2017 , work completed 18/12/2017
My review
Customer Service
Quality
Value
Prompt.
Wendy, Tyne and Wear Posted on 06/12/2017 , work completed 06/12/2017
Brill job
Customer Service
Quality
Value
Really kind & helpful. Came out very quickly.
Stephanie, County Durham Posted on 22/11/2017 , work completed 22/11/2017
Fantastic job
Customer Service
Quality
Value
Can't praise these enough. Arrived on time and cracked on with the job. Very efficient, professional, super tidy and completed the job in one day. Replaced my old Combi Boiler with a new Baxi for a very competitive price as well as lagging all pipes. The team were very polite and friendly, can't recommend them enough.
Stuart, County Durham Posted on 10/11/2017 , work completed 10/11/2017
Excellent service
Customer Service
Quality
Value
Attended a leaking boiler and gave advise, removed old boiler and fitted new. Excellent quote, excellent service.
Leeann, Cleveland Posted on 28/10/2017 , work completed 28/10/2017
Prompt, Knowledgeable and Professional
Customer Service
Quality
Value
Excellent service, above and beyond what was expected. I have no hesitation in recommending - fast, efficient and friendly!
Which? Trusted Traders Consumer Posted on 26/10/2017 , work completed 26/10/2017
Excellent job
Customer Service
Quality
Value
Arrived promptly as arranged. Exchanged boiler, no mess, very professional team.
Robert, Cleveland Posted on 20/10/2017 , work completed 20/10/2017
Excellent Job
Customer Service
Quality
Value
Put in a new central heating system. Very good price. Friendly staff, very clean and tidy job. Work carried out promptly and in timescale promised. I would highly recommend this company.
Denise, County Durham Posted on 16/10/2017 , work completed 16/10/2017
Job well done
Customer Service
Quality
Value
The job was completed as expected & left tidy I am completely satisfied with the work & the way it was done.
Patricia, County Durham Posted on 09/10/2017 , work completed 09/10/2017