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Connected Gas Heating & Water Limited
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–17:30
- Sunday - Closed
About
We are a local family business based in Easington, offering quality service from friendly, helpful staff.
We cover Sunderland, Durham, Hartlepool and surrounding areas. Our highly trained Gas Safe engineers pride themselves in high quality service; installing full new heating systems, replacing boilers, servicing & maintaining heating systems, repairs and more.
What we do
Plumbers
- Unvented cylinder installation and maintenance
Gas installers
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Gas safety testing and inspection
- Radiators and central heating
- Boiler repair
- Gas cooker installation
- Gas emergencies
- Gas fire repair and servicing
- Power flushing
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
79 reviews
Recommended
Recommended
by 100% of customers
Sort by
A very efficient company
Customer Service
Quality
Value
Neil, the owner of Connect, give me a quote for a new Baxi Combi Boiler and the quote I received for the boiler and fitting was very reasonable. He arranged the fitting to be carried out on a Friday morning and the work was all completed by 2 pm and he left the work area all cleaned up. He explained to me how to work the thermostat and Hive connection before he left our premises. Neil did say that if there are any problems just to give him a call. He has set up an annual visit to service the boiler and I have every confidence this will be carried out in a professional manner. I would definitely recommend Connect to anyone. Kind regards
David
, work completed
Recommended
Trustworthy, Reliable & efficient with competitive prices
Customer Service
Quality
Value
Been using this local company over the last few years and can highly recommend. They have serviced our previous boiler etc. and have recently installed a new one (due to age) which was fitted on the agreed date to the agreed price. Neil and his company offer friendly advice ( glad we chose the "Hive "option) as well as great aftercare and competitive prices. Above all, it's a real bonus to find a company who are reliable, trustworthy, and efficient.
Customer in County Durham
, work completed
Recommended
the most efficient honest plumber you will ever find
Customer Service
Quality
Value
i have been having problems with my combi boiler for a while had one plumber could not find fault neil came and within 5 minutes found fault got boiler working would not accept money i gladly offered him, these days to find someone as honest efficient and reliable as him is very rare you can use him known you will get a thoroughly good job done by a man who really knows his job and is honest
Customer in County Durham
, work completed
Recommended
Couldn't recommend enough!!
Customer Service
Quality
Value
I started using Neil from Connected Gas Heating & Water 16 years ago in my own home. Since then I now use him all the time for myself as well as the properties I rent out. My whole family also use him. He is very trustworthy, always does a great job, and is great value for money. I couldn’t recommend enough!
Jane, Durham
, work completed
Recommended
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Quick, reliable, very satisfactory, brilliant, tidy, helpful.
Simone, County Durham
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent service.
Keith, County Durham
, work completed
Recommended
Always great work
Customer Service
Quality
Value
I use Neil regularly for general plumbing repairs on my properties, and most recently he fitted a new boiler for me. I continue to use him as he always does such a great job and the work is of a great standard. I have no complaints to make and I already recommend him to other people.
Kevin, County Durham
, work completed
Recommended
Brilliant job, prompt
Customer Service
Quality
Value
3 men came to do the job of taking hot water tank out, run by a coke fire, we have had gas heating put in its place! Job was done in 2 days and is all working great. There was no mess, and if it wanted shifting, they shifted it, and put things back in place!
Derek, Tyne and Wear
, work completed
Recommended
Excellent all round job
Customer Service
Quality
Value
Good professional boiler installation and swift follow up next day to resolve minor problem.
Malcolm, County Durham
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Arrived promptly as arranged. Exchanged boiler, no mess, very professional team.
Robert, Cleveland
, work completed
Recommended
First class service
Customer Service
Quality
Value
Arrived on time - very helpful, efficient and informative. Cleared up any mess before they left. First class service - no hesitation in recommending them.
Steven, County Durham
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Attended a leaking boiler and gave advise, removed old boiler and fitted new. Excellent quote, excellent service.
Leeann, Cleveland
, work completed
Recommended
Total professional job
Customer Service
Quality
Value
Really friendly team, everything kept neat & tidy. Really efficient.
Anne, County Durham
, work completed
Recommended
Excellent Complete Service
Customer Service
Quality
Value
Can't praise Neil and his team for their help enough. We returned from holiday with no heating and Neil did everything to help me out when we really needed it. Definitely recommended.
Neil, County Durham
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Engineers arrive on time, excellent job. Brought protected sheets, cheerful, pleasant and courteous.
Maureen, County Durham
, work completed
Recommended
Prompt and efficient
Customer Service
Quality
Value
Boiler had died over night with display blank. Call got engineer to my property in 90 minutes. Expected PCB replaced there and then. Very efficient and friendly service will definitely use them again if required.
Alistair Fielden
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very prompt and efficient service. I will certainly use them again and would recommend them to others.
Jean, County Durham
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
He's good or I should say very good at his trade. Every time I've called him, he or his assistants have come to my aid more or less straight away. When job is done I'm confident it is going to be alright.
William, County Durham
, work completed
Recommended
Job well done.
Customer Service
Quality
Value
Pleased with results of their work.
Colin, Cleveland
, work completed
Recommended
Excellent advice and service
Customer Service
Quality
Value
Was having trouble with the heating in the house and thought I needed a new boiler. Got a few quotes etc, but Neil checked the boiler and it was our radiators that needed sorting. Had all of them replaced, got new pipe work in plus a water softener and magna clean. The team did a great job and didn't stop working. The house is now cosy and the radiators look great, plus cost less than a new boiler.
Ctuson
, work completed
Recommended
New Central Heating System
Customer Service
Quality
Value
Neil and his team fitted a new central heating system and two new radiators. They removed an old back boiler and water tank and replaced them with a Baxi combi boiler. They replaced pipework which was originally boxed in throughout the house and placed them under floorboards so they weren't visible. Neil took on board everything I asked for and the work was carried out to a very high standard at a very reasonable price. I would highly recommend Connected Gas Heating and Water Ltd.
Customer in County Durham
, work completed
Recommended
Really Good
Customer Service
Quality
Value
Everything about this company has been really, really good. I can't fault them at all.
Which? Trusted Traders Consumer
, work completed
Recommended
100% Brilliant
Customer Service
Quality
Value
I texed this gas engineer 1st thing today saying my daughters heating was off and she has a baby and 3 school children. I was in a right panic to say the least. The engineer got straight back to me and after several messages between us I was able to get the pilot light and the heating on! I have never seen this high level of service before, no call out or work done, he got my daughters heating on by text! Can't rate this gas engineer highly enough. Thank you very much!
Customer in Tyne and Wear
, work completed
Recommended
Gas Boiler installation and annual service
Customer Service
Quality
Value
I contacted Connected Gas back in Feb 2020. The original boiler was in the loft in my bungalow and was difficult to access. The pipe run was very long, consequently it took an age for hot water to reach the taps. Connected Gas install a new Baxi in ground floor cupboard. This work was done at a very reasonable price, done quickly and efficiently. Work carried out was excellent. I have since had an annual service. Again, completed quickly and efficiently at a very reasonable cost. I would definitely recommend Connected Gas.
Customer in Hartlepool
, work completed
Recommended
My review
Customer Service
Quality
Value
New boiler
C, County Durham
, work completed
Recommended