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Connected Gas Heating & Water Limited

4.9

79 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

We are a local family business based in Easington, offering quality service from friendly, helpful staff.

We cover Sunderland, Durham, Hartlepool and surrounding areas. Our highly trained Gas Safe engineers pride themselves in high quality service; installing full new heating systems, replacing boilers, servicing & maintaining heating systems, repairs and more.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler repair
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
79 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
First class service
Customer Service
Quality
Value
Arrived on time - very helpful, efficient and informative. Cleared up any mess before they left. First class service - no hesitation in recommending them.
Steven, County Durham Posted on 06/10/2017 , work completed 06/10/2017
Excellent, proficient job
Customer Service
Quality
Value
The whole business was conducted in a very efficient and friendly manner. Times were kept and he also fixed a part which was not part of the original assignment.
Cecil, County Durham Posted on 15/08/2017 , work completed 15/08/2017
Would Recommend
Customer Service
Quality
Value
Fab service and polite lads. Got the job done. Would use again.
Sarah, County Durham Posted on 20/03/2017 , work completed 20/03/2017
Brilliant job, prompt
Customer Service
Quality
Value
3 men came to do the job of taking hot water tank out, run by a coke fire, we have had gas heating put in its place! Job was done in 2 days and is all working great. There was no mess, and if it wanted shifting, they shifted it, and put things back in place!
Derek, Tyne and Wear Posted on 07/03/2017 , work completed 07/03/2017
Great job
Customer Service
Quality
Value
The two lads who come to fit my new boiler arrived on time. They were both very courteous got straight on with the job in hand and finished within a few hours no complaints what so ever.
Paul, County Durham Posted on 15/02/2017 , work completed 15/02/2017
Excellent service
Customer Service
Quality
Value
Connected fitted a new heating system, they provided an excellent service. Reliable, tidy and polite fitters. I would recommend Connected for future.
Lisa, County Durham Posted on 08/02/2017 , work completed 08/02/2017
Brilliant job
Customer Service
Quality
Value
Fantastic service. Prompt, clean & happy to do what the customer wants. Highly recommended.
Ricky, County Durham Posted on 03/02/2017 , work completed 03/02/2017
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the brilliant job they did.
John, County Durham Posted on 31/01/2017 , work completed 31/01/2017
Excellent work done
Customer Service
Quality
Value
Excellent job done fitting new gas central heating system. Efficient, clean and tidy work. Top marks!
Paul, County Durham Posted on 18/01/2017 , work completed 18/01/2017
Excellent all round job
Customer Service
Quality
Value
Good professional boiler installation and swift follow up next day to resolve minor problem.
Malcolm, County Durham Posted on 10/01/2017 , work completed 10/01/2017
Highly recommended
Customer Service
Quality
Value
A professional job carried out by two polite hard working men. 5 stars.
Kathryn, County Durham Posted on 09/01/2017 , work completed 09/01/2017
My review
Customer Service
Quality
Value
New boiler
C, County Durham Posted on 09/01/2017 , work completed 09/01/2017
Excellent on all counts.
Customer Service
Quality
Value
Very good job and very clean, explained how the boiler and accessories worked.
Jack, Cleveland Posted on 20/12/2016 , work completed 20/12/2016
Happy
Customer Service
Quality
Value
Great job, very fast response.
Sonia, County Durham Posted on 10/12/2016 , work completed 10/12/2016
Couldn't recommend enough!!
Customer Service
Quality
Value
I started using Neil from Connected Gas Heating & Water 16 years ago in my own home. Since then I now use him all the time for myself as well as the properties I rent out. My whole family also use him. He is very trustworthy, always does a great job, and is great value for money. I couldn’t recommend enough!
Jane, Durham Posted on 24/11/2016 , work completed 24/11/2016
Fantastic job
Customer Service
Quality
Value
They did my new central heating system, new back boiler and new radiators. I've got them coming in again soon to get rid of my old gas fire, you can't fault them!
Mr. Patterson, County Durham Posted on 24/11/2016 , work completed 24/11/2016
Very impressed.
Customer Service
Quality
Value
Very impressed would certainly recommend to family & friends. Very friendly & courteous work team. Clean & tidy. Overall excellent job.
Barbara, County Durham Posted on 18/11/2016 , work completed 18/11/2016
Great job
Customer Service
Quality
Value
Great job. Turned up when they said and never stopped until it was done. All very neat and tidy. Spent time making sure I understood all the controls.
Rodney, Tyne and Wear Posted on 02/11/2016 , work completed 02/11/2016
Total professional job
Customer Service
Quality
Value
Really friendly team, everything kept neat & tidy. Really efficient.
Anne, County Durham Posted on 24/10/2016 , work completed 24/10/2016
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Quick, reliable, very satisfactory, brilliant, tidy, helpful.
Simone, County Durham Posted on 18/10/2016 , work completed 18/10/2016
Always great work
Customer Service
Quality
Value
I use Neil regularly for general plumbing repairs on my properties, and most recently he fitted a new boiler for me. I continue to use him as he always does such a great job and the work is of a great standard. I have no complaints to make and I already recommend him to other people.
Kevin, County Durham Posted on 07/10/2016 , work completed 07/10/2016
My Review
Customer Service
Quality
Value
Excellent service.
Keith, County Durham Posted on 04/10/2016 , work completed 04/10/2016
Very good
Customer Service
Quality
Value
Prompt call out, problem sorted very quickly. Problem part found ordered and fitted new part. Same day result very good. this was for one of my rented properties near Durham.
Graham, Tyne and Wear Posted on 03/10/2016 , work completed 03/10/2016
Tricky job made easy
Customer Service
Quality
Value
The work was carried out to a very high standard. Everything was explained throughout the whole job, from cost to execution. The complete job was a very professional affair. I would definitely recommend Connected.
Neil, Tyne and Wear Posted on 30/09/2016 , work completed 30/09/2016
Extremely professional
Customer Service
Quality
Value
Neil (Connected Gas) serviced our Baxi boiler which he installed three years ago. Neil is very knowledgeable and professional. However, his best quality in my opinion is he is easy to contact, always returns calls and turns up when he says he will - very organised. Many thanks!
Sean, County Durham Posted on 28/09/2016 , work completed 28/09/2016