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Connected Gas Heating & Water Limited

4.9

79 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

We are a local family business based in Easington, offering quality service from friendly, helpful staff.

We cover Sunderland, Durham, Hartlepool and surrounding areas. Our highly trained Gas Safe engineers pride themselves in high quality service; installing full new heating systems, replacing boilers, servicing & maintaining heating systems, repairs and more.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler repair
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Power flushing

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
79 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Highly Recommended.
Customer Service
Quality
Value
Finally a genuine and professional company. Neal did an excellent job at short notice repairing our boiler. We would highly recommend this company.
Customer in County Durham Posted on 28/10/2020 , work completed 27/10/2020
Job well done
Customer Service
Quality
Value
Had a new boiler fitted. The service was quick, efficient and excellent value for money. Neil goes the extra mile to help and his team of gas fitters are professional and did a fantastic job. I really cannot praise this company enough and I will look no further for a company to do the annual service. Neil and his team are without doubt a company you can trust. Cheers guys, a job well done. Many thanks Joseph.
Joseph in County Durham Posted on 31/03/2021 , work completed 31/03/2021
Excellent response and workmanship!
Customer Service
Quality
Value
Connected will now be my go to plumbing and heating engineers! We had a few problems with our gas combi boiler. Contacted Connect and an early appointment was arranged. Neil attended, he immediately diagnosed the issues, the necessary parts were ordered and were fitted within two days. The boiler is now running perfectly! Neil kept me updated regarding the repair and his arrival times which was refreshing because I could easily arrange my other commitments. He was very efficient, obviously knew his trade, respected our home and was extremely tidy. A cut above the rest! We will require his skills in the near future and he’s already got the job. Thank you very much Neil!
Customer in County Durham Posted on 24/04/2022 , work completed 22/03/2022
Excellent workmanship and product knowledge.
Customer Service
Quality
Value
We inherited our Ideal Combi Boiler when we moved in, in July of 2022. It has never operated properly with radiators not heating up, hot water not staying hot and going cold all the time. Not good when showering. The problems persisted to such an extent that we were no longer getting much hot water. With family arriving for Christmas, this was not an ideal situation. Connected were contacted and Neil arrived next day. He has a way about him that makes you realise, early on, that you have picked a winner. He quickly discovered that the diverter valve had failed, which was causing all the problems that we had. With the parts for our boiler in his "van", he set to work on replacing them. Within an hour of his arrival, our boiler was working as it should, with ALL radiators working and hot water restored. Outstanding work and customer service, which we will call on again.
Customer in County Durham Posted on 18/12/2022 , work completed 15/12/2022