Coral Windows Bradford Ltd

Purchased a new conservatory roof, floor and electrics (interior and external) from Coral. Work was due to start on 30/3/21 for 4 days, but on the first day of my annual leave, they phoned at approx 9am to say they would not be coming until the following day, and gave a revised estimate of 9 days for the work (this finally completed on 14/4/21). Work was not carried out safely. They left live wiring on the ground outside, which blew the lights when it rained. They left internal light fittings full of dust and debris (another hazard, fortunately it was noticed while painting). The trunking for the external wiring fell down within 2 weeks, and they have caused damage to the existing window frames, as well as leaving rubbish all over the garden (screws, plastic, wires, light fittings). Communication has been really poor, I've had to chase every step of the way, and I'm still awaiting a resolution to of the repairs. If I can spare anyone else this stress and heartache I would say avoid this company at all costs. >>>>>>>>>>>>>>>UPDATE 08/07/2021<<<<<<<<<<<<<<<<<<<<<<< Remedial works undertaken and complete.

Had a back door fitted from start to finish was very good. Good price. All work was completed as scheduled and the fitter worked in a very tidy way, very pleased with the door and will use again for other doors

I was very impressed with the entire process, from choosing and ordering the door, through to the fitting. Great communication throughout, to check that appointments could still be met, and I'm so happy with the door itself too.

Replaced all house windows. Did job to quote provided Finished job despite bad weather Minimum mess Very pleased with our new windows

Having reviewed the potential suppliers for new windows, I was most impressed with the response to my initial enquiry from Coral. The initial meeting with the salesman was an education and my perceived ideas for the type of windows changed. Had I gone along with the other companies suggestions, I would have been disappointed. Coral's man took the time to explain the best option. The subsequent survey was also very through and the windows fitted very well. The three fitters were great to work with and fitted all 26 windows in just two days. No mess, no fuss. I have no hesitation in recommending Coral, good value, high quality and they do what they say they will. What more can you ask for?

Coral completed our windows 5 years ago and was great. Got an easy quote for 2 doors and installation was sorted and carried out quickly and smoothly. Would use again and recommend.

Since we moved into the property in 2007, everything we needed doing, new doors, new windows, new conservatory we booked Coral & we were so impressed & pleased with the work that they have now been back to do any other doors or work we have needed doing! They are reliable, very helpful, very trustworthy. You feel valued & that you are getting the best offer they can give you, to the point now we dont even look at any other prices & that in itself speaks volumes. All the staff, from the people manning the phones, to the fitters are polite, well mannered & great ambassador's for the company too, the work site has always been left in immaculate condition- its that good this time I even forgot they had been to do the new door! If they say they will be there, they are & if there is an issue, they tell you in good time too! We recommend Coral for the great service & value they give & hope they continue to keep it that way & thats what will keep people like us coming back again! Thank you Coral!

We have used Coral Windows in the past and have always been very satisfied with all aspects of the service they provide. On this occasion we have had bifold doors fitted to our extension. Everybody involved from the initial salesman to the fitters who did an excellent job and we are very pleased with the finished product. We would always recommend Coral because they are reliable professional and provide an excellent hassle free service.

Very happy with my new windows. I was surprised when only one guy (Paul) turned up to do the job by himself however he cracked on with it and I just made sure he was supplied with coffee to keep him going. His son Jake was with him the following day to finish the job off and they both did a great job. They used dust sheets throughout and cleaned up after themselves. All in all a 5 star job. I’m awaiting a new door which will be fitted in March and hoping that will also be a 5 star job. I can’t comment on after care yet as they’ve only just been fitted but I’m keeping my fingers crossed there won’t be any problems with them.

We ordered a new back door for our kitchen and the consultant arrived on the day and time arranged - observing Covid protocols - and explained the procedure very clearly for us to make our decision and place an order. Due to printing issues he only had one brochure to show us which was fine. He made recommendations regarding suitability but left the design entirely up to us. We placed the order and were given a date for the installer to complete a pre-fit survey and once again the operative was very competent and polite answering any queries we had at the time. We checked the payment method on the paperwork left by the surveyor and rang the office to confirm that we were paying by credit card and the limit we were told was up to £5000 not as printed on the paperwork which said £1000. Following up we had a phone call confirming our delivery and installation date which was again kept to and we again asked for confirmation that the credit limit was still £5000.The drivers did have an initial issue actually finding our property but when they started the work they did not stop at all. We stayed in the living room keeping our two greyhounds occupied while the fitters got on with their work. The lead installer then knocked on our living room door to tell they were done - my goodness what a cracking job they have done!! The actual product looks far better than the brochure!!! The kitchen was vacuumed by the fitters and left clean and tidy. Very efficient service from start to finish.