Coral Windows Bradford Ltd

Having had mixed experiences with getting windows and doors fitted in the past it was with a certain trepidation that we approached the purchase of a new bay window and front door. Thankfully we decided to commission Coral Windows to complete the work who were superb from start to finish. From the initial contact with Gary, who gave us the confidence to place the order, through the fitting to the aftersales service - everything was superb. They even provided a restoration and encapsulation service in order to preserve our original stained glass in both the windows and the door. The fitters did a great job, polite, friendly and provided an excellent finish. The windows and door are of a good quality. And, despite a couple of bumps in the process, the service team ensured everything was sorted to our satisfaction. Plus, we didn't pay a penny, until we were happy. Genuinely 10/10. Well done!

I had a door fitted by Coral windows and have had nothing but problems. They have been out obout 5 times to refit but still have not been able to do a good job. They measured the door wrong and despite fool proof evidence they are still adamant that 945mm is actually 905mm. They fitted the wrong frame, damaged the drainage at the property, damaged the external and internal walls, left sealent all over skirting boards ands walls, the door is missalaigned. Absolutley awful work and refuse to put right. I wish i could upload photos here to show the horrendous work

Despite a formal written complaint 5 weeks ago (& an unanswered email complaint before that) my snagging is still not complete after 10 wks waiting (and it's only 1 window). I agreed a convenient snagging date well in advance for the original team to come back, but this date was changed at less than 24hrs notice, then was a 'no show' on this new date, then was changed back to the original date, then a different snagging team came! The workmanship of this team could be called into question, but more importantly they turned up with the wrong trickle vent for one of the two main snags to be sorted and that was the last I heard from Coral, nearly 3 wks ago. I also now have 4x3" sticker marks sometimes showing up on the outside of the replacement glass, probably because it was left unfitted in the workshop for six wks or more and not cleaned. You wouldn't think I was a returning customer, or that the complaints policy requires issues to be resolved within 4 weeks! I live in a very exposed location and the whole idea of an installation in the first week of September was to beat the weather, but here I am 11 wks later (nearly December), lashed by storms & still waiting. In summary, non-existent aftercare including a trickle vent that still does not close fully (a requirement of Building Regs) and is inappropriate for the location (a third storey, fully-exposed to Pennine gales; non-standard) which I questioned upfront. I now have draughts and wind noise where there were none before.

We recently had 8 windows fitted by Coral and at a good price.The salesman (Eric Unwin)that called was excellent he was very informative and not pushy. The job took a couple of days and the two guys who did the job,Tom and Josh,were great. We are pleased with the fitting and wholeheartedly would recommend this company

After being ripped off by another window fitter where we lost thousands, I wanted to go with a proper company and Coral have been great!! Firstly, all the employees we have had dealings with have been fantastic and professional. We have had a complete replacement of all our windows and doors and the quality is brilliant! The house is warm in the cold weather for the First time since we bought it. The quality of the products is great and you really feel they have added a lot of security to the house. They have done exactly what we wanted, when we wanted and even advised us we needed some strengthening above some windows and our patio doors to avoid damage to our house like other properties on our street appear to have. We couldn't be happier. Communication from them has been great too.

My experience with Coral Windows was really exceptional , from my initial quote request to final completion. Communication throughout was on point right up to completion day when I received a telephone call from the team leader to make sure I was happy with everything, a word of assurance that if anything came to light they would attend to it. Everyone was friendly and professional. David who came to quote was passionate about the company, he explained the options and offered advice to make sure I was fully informed to enable me to make the correct choice to suit my needs. My timeline was short and the company accommodated my needs. The installation team were brilliant, experienced and friendly, they were so organised and well equipped to complete the job, amazing! When they said goodbye all that was left behind was a new conservatory, stunning in design and materials.. top quality. (small but perfect for me!) Admired by all who visit!! I can only give 10 out of 10 and a big thank you to everyone!

We first used Coral windows in 2005 to replace all windows in our detached property. We were thoroughly impressed with the quality of workmanship and tidiness. Furthermore Coral seemed to be very competitive price wise. When in 2011 we moved and needed all windows to be replaced in our new property we did not hesitate to contact Coral for a quote and subsequently went ahead. The experience was again very positive and after sales service involving minor glitches was always prompt. Recently we had them back again to replace a 35 year old garage window. Again very positive. I would recommend this company without hesitation.

The job took considerably longer , than I anticipated over 10 hours ! The fitters went above and beyond, finishing after 8pm. They had been booked to do a 2nd job that day after mine , which had to be cancelled. I am happy with the completed job and the fitters were excellent. Hope they were paid overtime !

The installer arrived on time and the work was completed in a very professional and timely manner including the facilitation of re-fitting of the electric doorbell and alarm switch. He left the work area clean and tidy and ensured that we understood how to correctly operate the lock.

Review for a new front door. The two installers arrived on time - work was completed in a timely manner and they left the area they were working in clean and tidy - they also insured that I was able to mange the door lock.