Cotswold Heating Solutions Ltd

I had a new electric heating system installed in my flat. The initial visit went very well, with a clear explanation of what was needed, the total cost and likely timescale for ordering and completion. The new radiators I had ordered arrived more quickly than expected and were installed the following week in less than one day. The workers, who had to transport these heavy items some distance to my flat, were polite, friendly and efficient throughout. The instruction manual is easy to use. Communication with this company is easy and personal - no waiting for a robot-like answer! I am delighted and recommend them.

Wanting to move away from fossil fuels we carried out research into heating and hot water solutions for our house. We obtained brochures from a small number of companies and had visits from Cotswold and others. From the beginning we liked their ethos of being a family company offering premium products with Simon taking time and care to answer numerous questions and provide variations on the original estimate. Once we placed our order we were put in touch with Hilary who was excellent at overseing the whole installation, liasing with us on dates and answering any further questions we had. The installation took three days as they had expected. The team (Finn, Luis, Mark and Toby) arrived on time each day and took care to lay down protective covers. They were excellent at problem solving and carried out the work effectively while answering all of our questions along the way. The team cleared up well and took away our old radiators, water tank, pipes etc. So far, the Sumamp heat battery together with the Fonital bathroom towel rail and the Elkatherm radiators have performed well. We wouldn't hesitate to recommend this company. The products are premium and the customer service is exemplary.

I am lucky to live near Stroud. Needing a replacement storage heater I came across this company, cannot remember how, maybe google.. I was sold as soon as I walked into their offices. The service before during and afterwards was outstanding. Good communication with emails and response time. Should there be a mishap I am confident that I will be well looked after. Impressive reviews.

Purchased standard white radiators and a towel rack. The process was very smooth and efficient from the start to the end and communication was excellent by the sales rep, Russell and office contact Hilary. The actual installation of the heaters and the towel rack was done by Mark and Toby - efficient, friendly, helpful, clean. They also explained the operation via the App very well. I would highly recommend Cotswold Heating Solutions.

From the first initial contact, to the home visit and through to the installation, the service was outstanding. We had old, dated storage heaters changed for new electric radiators. The rep (can't remember his name, sadly) was spot on and explained everything to my elderly mother in great detail about what would happen and when, that was easy to understand. Hilary in the office kept us up to date every step of the way. Toby and Mark, the fitters, were amazing from start to finish. They were very efficient and very nice people. They explained everything about how to use the new radiators with the app. They are very knowledgeable and cheery with it. My Mum is very pleased with the products, as am I and the service was first class. The price was a lot less than we had both anticipated and proved great value for money. I would highly recommend Cotswold Heating Solutions Ltd.

Completely happy customer from beginning to end after having new heating installed. Customer service were very helpful and friendly, from office staff through to sales and engineers. Would highly recommend using Cotswold Heating Solutions.

In the first instance I received a personal visit and advice from Simon in choosing the right heaters in the right places for my bungalow. Later, Toby and Finn, Cotswold-Heating-Solutions fitters, did an excellent job installing my new A++ Elkatherm electric heaters in every room and showed me how to use them. These handsome, top notch German-made highly efficient heaters will make my bungalow warm and cosy all winter long as I see savings in my electricity output. I am delighted I chose Cotswold-Heating-Solutions and I know I can rely on them should I need advice in the future.

Late last year we used Cotswold Heating Solutions to replace the old immersion tank with a SunAmp battery water heater and an electric kitchen radiator. Simon quoted and was friendly and knowledgeable. The quote was competitive and the work undertaken in good time, quickly and efficiently. The fitters were polite and tidy as well. Only minor issue (not the companies fault) was the app for the kitchen heater didn’t run IOS as it was so new. They swapped the controller to a different one that did use IOS and would be in touch with the new one when the app was running. The SunAmp water heater is brilliant. Mains pressure hot water, can be charged by solar or cheap let night rate electric. It feels so much cleaner and not having the boiler on to heat water either is great. A few months on and Cotswold Heating had kept us in mind and remembered we needed the different control panel for the radiator without my prompting. Came out and swapped over with no hassle and again friendly workmen. Great service and would highly recommend.

Toby and Mark who fitted our new radiators were very prompt polite and efficient with this installation. They were very attentive in performing also explaining the instructions of operation. Hopefully the heaters will be as effective as they appear to be.