Cotswold Heating Solutions Ltd

Our so called efficient storage heaters were actually very expensive during the winter months. As changing a heating system is expensive, I needed advise on a more efficient heating solution and how that would compare to our present storage heaters, 2/3 heating companies later I couldn't get the reassurance I needed. By chance, I saw an advert on my laptop for Cotswold Heating Solutions and their Energy efficient RadTherm electric radiators. I contacted them and and was very impressed when the Director of the Company, Simon came to see us. Using a sample of their radiators, he explained to us in simple terms how their radiators work so efficiently, and also discussed the best positions to install them in our house for maximum benefit. We purchased 6 radiators, had to wait a while for delivery as we ordered a dark grey colour, and that was worth it as they look lovely. Couldn't fault their communication with us, even when there was a delay in us getting funds from the pension company to pay the deposit, Hilary agreed a budget plan going forward and all went well. We were kept informed of delivery and installation dates, had a phone call a few days before to check we were still ok to go ahead. The installers were friendly, polite and super efficient, they removed our old storage heaters for recycling, and were very clean and tidy installing the new radiators. They also put the App on our phones and explained how to control all the heaters. Great customer service!

Cotswold Heating Solutions inspired confidence from our very first enquiries. We had wanted to come off gas, which involved taking out an old gas boiler along with connected radiators, and replacing them with a Sunamp Thermino for heating water, and electric radiators. The Sunamp in particular was a bit of a venture into the unknown for us. In retrospect, we are grateful for the guidance and advice given in helping us choose the right products for our requirements, as they have since been suiting our needs very well. Installation was over two days and was extremely well organised from the start. Each individual within the team was clearly highly skilled - and friendly - explaining things as they went along and making adaptations as required. They clearly wanted it to be right. Work was clean and tidy. We had a couple of issues that needed sorting once we actually started turning on the heating, but these have been dealt with very quickly. All other communications and queries have been addressed in a timely and easy manner, so we are reassured that there will be future support should it ever be needed. We would not hesitate in recommending this company

I have just had installed the Thermino Sunamp Hot Water Heater and 3 Thermal Storage heaters sprayed Pewter Grey.They look superb and I have to thank the very professional and helpful fitters from Cotswold Heating Solutions. They have done a very good job and the instructions and information in helping me downloading the app on my phone and explaining everything regarding the water heater and how to control the radiators was second to none.The communication with this company was very impressive and everyone was very helpful. The installation was done on the 20th August ,we had to wait for our radiators to be painted but they kept in touch with us throughout. I would use this company again if needed.

I’ve just had a Sunamp Thermino Heat Battery installed to replace my 30 years + immersion heater tanker. I chose Cotswold as they’d recently installed eight electric radiators which are great (see separate review). I had four water tanks in the limited roof space which I wanted taken out due their age and difficult access should they need maintenance. Mark the plumber and Luis the electrician arrived to carry out the work, immediately putting me at ease over any concerns and started on the job. When I went to see how they were getting on two tanks were already on the front lawn! The job went smoothly, even though Mark was working in very limited space, with high temperatures to match. The new Sunamp unit has created extra storage space in the cupboard and should reduce energy usage. We can also control the water temperature. Mark and Luis were polite, helpful, professional and they were a pleasure to be around for the day. Hilary in Customer Service is so friendly and helpful, as has been every one who I’ve dealt with. I have chosen Cotswold Heating Solutions for two jobs now and I highly recommend them. They are excellent.

The guys arrived just before 9am as stated and quickly got to work. While working on removing the old heating system they discovered some extra work which needed doing, they offered some solutions and were very clear and helpful. Soon after both radiators were installed and they were showing me how to use the smart control app. From the consultation visit to installation, Cotswold Heating Solutions have been friendly and helpful.

We commissioned Cotswold Heating Solutions to upgrade our water heating and room heating. We had a gas fuelled system which they removed and replaced with ceramic core radiators and a Sunamp water heating system. All the work was completed on schedule as agreed and all the redundant elements taken away for recycling. Mark and his team were very efficient and did all the agreed work to a high standard. They were great at explaining how everything works and setting us up with the app to control the radiators. The whole process from consultation to completion was made easy by this company. They genuinely are passionate about what they do and really deliver on service. I would happily recommend them to anyone considering such changes to their heating system.

Cotswold Heating have recently installed a Sunamp heating system for us. The service we have received has been first class throughout, from our initial enquiry and both phone- and visit-explanation of the system and work required, through contact during the ordering period, to installation itself. The office team were always helpful, efficient and professional through phone and email contact, and the installation team were efficient, knowledgeable, courteous and tidy! Based on our experience of our Sunamp installation, we would have no hesitation in recommending Cotswold Heating to others.

I had a Sunamp heat battery installed by Cotswold Heating Solutions, before the installation date the company emailed me a questionnaire so that any potential problems could be resolved before the installation date, this was good. Hilary from Cotswold rang me the day before the installation to ensure all was ok with the installation date. The guys arrived on time on the day of the installation, the plumbing and electrical installation all went very well, the installation was very neat and tidy. And at the end tested the system out and gave me verbal instructions on how it was set up and how to operate and even helped me reprogram my existing gas boiler. Excellent Service all round.

The professionalism of this company was evident from the start thanks to Hilary, the Customer Service Manager. Her communication was always comprehensive, prompt, helpful and friendly. Clear explanations were given throughout by all, including at the initial survey conducted by Trevor, who was knowledgeable and attentive. The arrangements for the job to be done (the fitting of a Sunamp hot water battery and removal of the 45-year old water tank) were thorough and well thought out. On the day, Mark and Lewis were exceptional. Punctual, polite, cheerful, thoughtful (they checked if my dog would be okay with a little noise before using their equipment) and highly competent, the quality of their work was evident. They gave clear explanations of the battery functionality and subsequent paperwork and left the area spotlessly clean. I could not be more impressed with Cotswold Heating Solutions and cannot recommend them highly enough.

I was looking for a company to replace our nine storage heaters, some being over 30 years old. Having done plenty of online research, I narrowed my choice to one company - Cotswold Heating Solutions. When I initially contacted them they answered my specific questions, so I booked a home visit with Simon, who then spent plenty of time with us looking at our options. We’ve subsequently had eight radTherm electric radiators installed, which look great and give us far greater control of our heating via their App. From start to finish, Cotswold has provided first class service and I’m very happy we gave them the business. Everyone I’ve dealt with at Cotswold has given friendly, professional service and I highly recommend them.