Cotswold Heating Solutions Ltd

Moving in to a new house with a variety of electric heaters of different ages and types, I went to Cotswold to help me rationalise and modernise. The first survey visit was very informative and we worked out the combination and style of heaters I needed. The office kept me informed of the progress of my order and made sure I knew what was happening at all stages. On the day, the team turned up on time and got stuck in to the work, removing the old heaters (including some heavy storage heaters), sorting out the electrics and installing the new heaters. Work was done quickly, efficiently and very cleanly - I've never seen a team with 3 Henrys before. They made sure that the heaters were placed exactly where I wanted and that I fully understood the app. From start to finish the whole experience was very professional but with the feeling that I was dealing with real people, not a faceless company. I would definitely recommend Cotswold Heating to anyone. I'm now looking forward to the winter so I can start using the heaters properly.

This is a family business with all the staff committed to excellent service. Work was done on time by a friendly and experienced workforce who were obliging and eager to do their best. We cannot praise this compny more highly than to say "use them and you won't be disappointed". Jo and her team (including Sarah) were in regular contact regarding delivery of the parts and were knowledgeable about the products supplied answering any questions and queries we put to them. All in all 10 out of 10. Thank you.

I’ve been a customer of CHS for a couple of years, having 8 radTherm radiators and a Sunamp heat battery. A 3rd party electrician recently caused the Sunamp to fail, so I contacted Sarah at CHS for help. At the same time I flagged up what I believed to be a manufacturing fault with one of the radiators. We then went on holiday for a week and on our first full day back home Mark and Tom arrived at 9.00am with a replacement PCB for the Sunamp and a replacement radiator (covered under warranty). Mark updated our App with the new radiator details, waited until he was happy we were getting hot water and he and Tom left after a couple of hours. I was very happy with the original installations and I’m now very happy with the after sales service. Cotswold Heating Solutions are a great company to deal with, everyone I’ve met or spoken to has been friendly, professional and really helpful. I highly recommend them.

This company has been a pleasure to work with at every stage of the process. The initial survey was both informative and helpful in identifying some preliminary electrical work to be done to make for a smooth installation. Once the decision to proceed was taken we were given a likely timeframe and kept informed of progress at all times. Before installation two guys came out to assess to plumbing and electrics in our flat and made lots of reassuring positive noises about the upcoming work. On the day itself a very friendly team arrived exactly when expected and got straight on with the job. In no time at all the ancient and huge boiler was gone along with 7 old radiators. Their work was swift and professional and so neat and tidy. The bulk of the installation was completed on day one with day two seeing the new radiators connected up together with an in depth tutorial on the app controller, which is a feature we love as it gives easy and independent control across the whole system. Overall we have been most impressed with Cotswold Heating Solutions and wouldn’t hesitate to recommend them far and wide.

We have recently had an additional radtherm radiator installed and like initial installation a few years ago , involving replacement of gas heating system with 7 electric radiators. From first contact to final installation the overall service was excellent. Would have no hesitation in recommending this company to family and friends.

Cotswold Heating have shown to be a very competent service business, being very conscious of ensuring customer care and attention to their needs - day one their company manager visits the property and spends quality time with its customers in assessing and advising on how they can address the heating requirements of the customers property - there's no hard push or flannel, its all straight talk from someone who obviously has an extensive heating background. You are made aware that delivery and installation can take between 6/8 weeks, but you are kept up to date during that period by company staff by personal phone calls letting you known the current state of play regarding delivery, which is very reassuring. Day of installation, the installation team arrive on time and quickly get to work, and its obvious that they are experienced personnel and know what they are about - they work very hard and in our case they installed a Sum Amp water heater and two hybrid electric radiators -on completion of the installation they commission the heating equipment and take the time to explain how best to use the heating appliances and download an app to the customers phone for remote use and control of the settings - nothing is missed or rushed - even to tidying up . Hence excellent heating appliances, staff and company standards through out. Will use the company again for a further upgrade and we can fully recommend "Cotswold Heating" to any one looking to upgrade their heating. Solihull

Very good company to deal with. I was kept informed all the way and any questions answered straight away. They even provided the extra part for the shower at no expense to me. On the day of installation the men turned up on time and were very polite and friendly. The work was done quicker than I was expecting and tidied up after themselves. Would certainly recommend this company.

I am very pleased with this company from start to finish very professional friendly the installers were brilliant explained everything I needed to know

On the day the installers turned up in the timeframe that was set. Great installers and very polite and did the work well. Looked after my property at the same time. The customer services are great and very polite and helpful. Would definitely recommend them.

The installation team worked very efficiently the old system of boiler, radiators and water heater were removed quickly and carefully with the minimum of fuss. The new system installed very efficiently as well. They were very tidy and a friendly team. The Sunamp water system is excellent my hot water pressure is so much better and really improved the shower. The radtherm system is so easy to use and so much more controllable enabling you to heat the areas of the house you using very easily from phone or tablet. I was kept informed regularly of the process by helpful and friendly staff.