Cotswold Heating Solutions Ltd

From initial assessment to completion of the work and all points in between, everything went smoothly and efficiently. The work done was on budget and completed on schedule. Throughout the process, the service has been helpful, professional, and friendly, with everything confirmed in writing. The installers who did the work were competent and efficient and did a very good job. Another tradesman was involved the following day to install the new shower, and he and Simon of Cotswold Heating Solutions had previously agreed between them what co-operation was needed. Mark and Tom, the installers, left everything as planned to make the plumber's job as straightforward as possible. This is the second time I have used Cotswold Heating Solutions and have been impressed by the reliability, trustworthiness, professionalism, helpfulness, and competence of all members of staff involved. I have no hesitation in recommending them to others.

I have felt good from the initial enquiry to after fitting calls. The young rep accepted that I knew the product and wanted 2 heaters, so he measured up and quoted in record time. His professional approach outstripped that of a competitor who was slightly cheaper but left me feeling undervalued as a customer. I was kept up to date with the delivery of heaters, and an amicable date for fitting was arranged. Two delightful gents arrived, got on with the job, and cleaned up spectacularly. All follow-up calls have been professional and courteous. I would recommend this family concern in a heartbeat. Currently too warm to test the efficiency of the product!!

After extensive research we chose Cotswold Heating Solutions to install 8 new Radtherm radiators to our barn conversion home. Our decision was based on their professional approach to all our requirements and the quality & efficiency of the radiators. On the day the CHS installation team arrived on time and got straight to work, completing the job including tidying up by lunchtime, excellent service. All details of operating the radiators and warranty information was explained so we are now winter ready.

We needed 4 new heaters and chose Radtherm from Cotswold heating after home visit from their rep and from 2 other competitors. We have had excellent communication with them right from first contact. The rep was very informative and they kept us updated with the progress of our order. We chose them because of the 4 yr warranty on the thermostats (competitors gave 2 yes), competitive price, and all their staff are in house as opposed to sub contractors. The 2 electricians/fitters arrived on time, were very clean, tidy, friendly, and respectful of our home. They gave clear explanations of the system, installed the app on my phone and demonstrated/explained. Each heater has its own thermostat for manual control, as well as the app, which was a selling point for us. They had another job to go to but they took their time to make sure we were happy and understood how to operate the heaters. No pressure. As we're in the middle of a heatwave, I cannot yet say how effective the heaters are.

Our night storage heaters were upgraded to Cotswold radiators. The workers were efficient. Just got on with the work. Excellent communication skills. Well done team

Excellent service from start to finish, cannot fault anything. Started with an enquiry to the office staff very helpful & knowledgeable. Arranged a project advisor to visit ( Billy ), he arrived on time & explained everything, plus advised on the size of the heater, a very good experience. Fitted on 18/06/25 by Louis & Joe arrived on time, took old heater out & fitted new one, sorted all electrics and cleaned up any mess & took all packing away. The whole experience was very straightforward, and I was kept informed all the way by telephone. Well done, Cotswold Heating Services. I would definitely recommend them to all my friends.

The initial consultation & quote with Simon was detailed and answered all my questions. I was kept up to date with progress by the office staff until my Thermino unit was received. It was installed the following day because I was lucky and they had finished another job early. The installation engineer was very knowledgeable and answered more of my questions! He did a fantastic job with the unit installed in the kitchen and all the pipework installed behind the kitchen in the eaves. There was a minor problem with the installation but I was impressed by the way this was handled by both the office staff and quickly fixed with a 10 minute visit by the installation engineer the day after I reported the problem.

Recently had a Radthem radiator fitted in our Conservatory that last yeae was updated with Warm Roof and new windows. We chose the new flat panelled design radiator. The option to colour match to our existing wall colour, proved a good decision. From the initial contact right through to the completion of the job Cotswolds Heating Solutions have been brilliant. All the staff we came into contact with are very knowledgeable. Joe and Lewis our fitters arrived promptly at the time given. It took around 1½hrs to complete the fitting, including setting up the App as alternative option to control the radiator, instead of the built-in controls. All extremely easy to use. Love the schedule option, for turning the heater on. Very clever technology in this radiator. It definitely seems to be the right choice for our Conservatory room. This type of radiator my be at the higher cost level, but they are made to order. Carry 4year guarantee on the electics and 30 years on the body. The cost effectiveness we are looking for will I am sure justify the initial cost. All round very happy customers.

Excellent Service – Highly Recommended! I recently had a Sun Amp water tank installed and couldn’t be happier with the service. The team was friendly, professional, and extremely knowledgeable – even the apprentice knew the product inside out, which was really impressive. The installation was neat and tidy, and they left everything spotless, even hoovering the stairs and landing. It’s rare to find such attention to detail these days. I would absolutely recommend them to anyone – a truly trustworthy and reliable team!

Kept me well informed about progress, delivered on time, very clean and quiet installation, completely hassle free. I now have instant hot water and vastly more cupboard space now that the ugly and expensive immersion heater has gone.

Needed to replace an electric radiator in bathroom. Situation and regulations left me with very few options and I knew it was never going to be cheap. But at least Cotswold Heating Solutions inspired confidence in every way from the first phone call, through information provided, knowledgeable staff, site visit, updates on expected delivery and final efficient installation.

From the first phone conversation with Simon through to completion of the installation everything was taken care of. Simon did the survey and explained we required two radiators to heat our Conservatory and how to operate them. Joe and Lewis did the installation they were on time very polite clean and tidy workers set the radiators up for us and removed all packaging. With the weather being very nice since having them installed we have to wait for the winter to give them the full test. I have every confidence in Cotswold heating solutions an excellent professional family company and can highly recommend them. Thank you. Customer near Tamworth.

We have had eight RadTherm radiators fitted, spread over three visits to suit our convenience. The company also recommended and fitted a Sunamp hot water heater which has transformed our hot water supply. All our dealings with the company have been excellent and we would highly recommend them.

We had a whole new electric heating system and Sunamp water system installed. The team that arrived were very personable, clean and tidy and they completed the job in less than a day. As we have additional work to come, they have been helpful in spreading the cost and dates for the work. Really responsive from the office side of things too, never any trouble getting hold of anyone and no questions were ever dismissed or ignored. I can highly recommend Cotswold Heating Solutions. So whilst the outlay was high, I know we’ve made the right decision and will be saving money on our energy payments. Thanks to all involved

Cotswold Heating fitted four Radtherm heating units in my second floor flat on 17/03/2025. The engineers arrived on time and were efficient and professional. They tidied up when the job was finished, and removed all packaging and the old units that had been replaced by the Radtherm units. I have not moved into the flat yet so cannot comment on how well the units work but the engineers ensured that I understood how to manage the controls, and the WiFi set up that I can use from an app on my phone when I do move in. They also left details about the after care service and said I could call any time if I had any questions or issues.

From the survey to the installation, everything went as smooth as silk. The surveyor was a very nice man who explained everything fully. The installation guys were on time and very friendly. They were very quick and cleaned up perfectly. Before they left we were given a full explanation of how the radiator worked. We are very pleased with the product and guarantee, well done Cotswold Heating. Contact was kept up all the way thanks to a young lady on the phone, I assume this was Sarah. Many thanks.

Cotswold Heating Solutions removed my old storage heaters and replaced them with electric heaters. Throughout the process from first contact to completion, I was kept informed by friendly office staff. In fact, the staff throughout have been friendly, efficient and helpful. The assessment was thorough and the Consultant who visited was very knowledgeable and helpful, answering all my questions fully, and I was appreciative of the technical information and advice which he provided. On the day of installation, the team arrived on time, set to work straightaway, and worked methodically, removing all the old storage heaters, taking them away and bringing in the new radiators which were installed very efficiently. There was no fuss and no mess. After the installation, both members of the team patiently showed me how to use the controls and repeated anything I didn't fully grasp. It was a pleasure to have them in the house and they were kind and courteous. I would recommend Cotswold Heating Solutions without hesitation.

Very good service from start to finish. Surveyor explained the system and the office staff kept me informed of progress. The engineers arrived on time and completed the job, telling me what they were doing with suggestions . They cleaned up very thoroughly and explained the system. Brilliant

Very friendly service starting from the sales team going through to installation and after sales care. We replaced our gas combi with a sunamp and rad-therm radiators which felt like quite an intimidating undertaking but actually went very smoothly - and were impressed with the professional friendly attitudes from everyone. We had a minor issue with the sunamp about a week into installation which was fixed within 12hrs of me reporting it - very impressive.

I had a Sunamp Thermino 150ePlus installed last month with the Integration Package for Solar Panels. I was very pleased with the whole process, from my initial contact with the company to the completion of the job. It all ran smoothly as per the schedule quoted to me. The two engineers were punctual, very neat and tidy, and explained everything after it was all set up. I found everyone I dealt with at this company very helpful.

Cotswold Heating installed a Tepeo boiler for central heating and a Sunamp for hot water to replace a gas combi boiler. We previously installed solar panels and batteries and wanted to remove gas from the property. The team were friendly, professional and very tidy. The work was completed on schedule and fully explained. We are getting used to the system and maximising our solar generation output. The system is very simple to operate and similar to the gas system. We get the same heat output and have not had to replace any radiators/pipework in our 1960s-built bungalow. Much more practical than air source heat pump for this style of property. The only question is why the government still charges 20% VAT on this "green" option when it is so much more useful than air source?

It was not easy to find a replacement for our storage heaters on economy 10 tariff. They were hot and worked ok But not green or pocket-friendly! I found Cotswold and right from the get-go go they have been helpful. The Boss was good in his survey, informative but never pushy Wendy was always helpful back at base. The boys arrived spot on time and were a pleasure to have in the house. Knowledgeable competent timely and reassuring. Finn the leader was really good at all his job and very reassuring with it, as were his 2 wingmen. Everywhere was left immaculate and all works as promised. The job was done without fuss or tutting by lunchtime. The proof will be in the next electric bills of course . But I feel we have invested in the future with an excellent company who have a super culture and ethos. We are still getting used to setting the correct temperature , something we had no control over before! Thank you !

Our so called efficient storage heaters were actually very expensive during the winter months. As changing a heating system is expensive, I needed advise on a more efficient heating solution and how that would compare to our present storage heaters, 2/3 heating companies later I couldn't get the reassurance I needed. By chance, I saw an advert on my laptop for Cotswold Heating Solutions and their Energy efficient RadTherm electric radiators. I contacted them and and was very impressed when the Director of the Company, Simon came to see us. Using a sample of their radiators, he explained to us in simple terms how their radiators work so efficiently, and also discussed the best positions to install them in our house for maximum benefit. We purchased 6 radiators, had to wait a while for delivery as we ordered a dark grey colour, and that was worth it as they look lovely. Couldn't fault their communication with us, even when there was a delay in us getting funds from the pension company to pay the deposit, Hilary agreed a budget plan going forward and all went well. We were kept informed of delivery and installation dates, had a phone call a few days before to check we were still ok to go ahead. The installers were friendly, polite and super efficient, they removed our old storage heaters for recycling, and were very clean and tidy installing the new radiators. They also put the App on our phones and explained how to control all the heaters. Great customer service!

Cotswold Heating Solutions inspired confidence from our very first enquiries. We had wanted to come off gas, which involved taking out an old gas boiler along with connected radiators, and replacing them with a Sunamp Thermino for heating water, and electric radiators. The Sunamp in particular was a bit of a venture into the unknown for us. In retrospect, we are grateful for the guidance and advice given in helping us choose the right products for our requirements, as they have since been suiting our needs very well. Installation was over two days and was extremely well organised from the start. Each individual within the team was clearly highly skilled - and friendly - explaining things as they went along and making adaptations as required. They clearly wanted it to be right. Work was clean and tidy. We had a couple of issues that needed sorting once we actually started turning on the heating, but these have been dealt with very quickly. All other communications and queries have been addressed in a timely and easy manner, so we are reassured that there will be future support should it ever be needed. We would not hesitate in recommending this company

I have just had installed the Thermino Sunamp Hot Water Heater and 3 Thermal Storage heaters sprayed Pewter Grey.They look superb and I have to thank the very professional and helpful fitters from Cotswold Heating Solutions. They have done a very good job and the instructions and information in helping me downloading the app on my phone and explaining everything regarding the water heater and how to control the radiators was second to none.The communication with this company was very impressive and everyone was very helpful. The installation was done on the 20th August ,we had to wait for our radiators to be painted but they kept in touch with us throughout. I would use this company again if needed.