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Cotswold Heating Solutions Ltd

4.9

92 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Cotswold Heating Solutions is a family run business situated in the heart of the beautiful Cotswolds but servicing customers way beyond. We provide our customers with the very latest in modern, efficient and stylish RadTherm German electric heating and Sunamp hot water systems.

What drives us is our passion to bring you the future of electric heating which will in turn give you ultimate control and subsequently, the ability to manage the heat you use and therefore achieve lower energy bills.

At Cotswold Heating Solutions we realise that reputation is everything and word of mouth recommendation is the best form of marketing. A large proportion of our business comes directly from recommendations from customers whom have experienced what we have to offer and love the bespoke solutions we offer.

We always carry out a FREE home survey which ensures that we meet your exact requirements as well as those of your home.

What we do

  • Heating contractors

  • More Services

    • electric heating installation
    • electric radiators

Customer reviews

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4.9
92 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service from start to finish
Customer Service
Quality
Value
From the first initial contact, to the home visit and through to the installation, the service was outstanding. We had old, dated storage heaters changed for new electric radiators. The rep (can't remember his name, sadly) was spot on and explained everything to my elderly mother in great detail about what would happen and when, that was easy to understand. Hilary in the office kept us up to date every step of the way. Toby and Mark, the fitters, were amazing from start to finish. They were very efficient and very nice people. They explained everything about how to use the new radiators with the app. They are very knowledgeable and cheery with it. My Mum is very pleased with the products, as am I and the service was first class. The price was a lot less than we had both anticipated and proved great value for money. I would highly recommend Cotswold Heating Solutions Ltd.
Customer in Gloucestershire Posted on 01/08/2023 , work completed 21/07/2023
The trader replied (on 14/09/2023)
Thank you very much for your testimonial. I will pass on your kinds words to Mark, Toby and Hilary who all work so hard to uphold the highest standards which we set. We hope your Mum has many years of comfort from the new heating system.
Happy customer
Customer Service
Quality
Value
Completely happy customer from beginning to end after having new heating installed. Customer service were very helpful and friendly, from office staff through to sales and engineers. Would highly recommend using Cotswold Heating Solutions.
Customer in Swindon Posted on 29/06/2023 , work completed 12/06/2023
The trader replied (on 04/07/2023)
We are so pleased to have been able to help and hope you enjoy your new Elkatherm electric heating for many years to come.
Happy customer
Customer Service
Quality
Value
In the first instance I received a personal visit and advice from Simon in choosing the right heaters in the right places for my bungalow. Later, Toby and Finn, Cotswold-Heating-Solutions fitters, did an excellent job installing my new A++ Elkatherm electric heaters in every room and showed me how to use them. These handsome, top notch German-made highly efficient heaters will make my bungalow warm and cosy all winter long as I see savings in my electricity output. I am delighted I chose Cotswold-Heating-Solutions and I know I can rely on them should I need advice in the future.
Christine in Wiltshire Posted on 27/06/2023 , work completed 16/06/2023
The trader replied (on 04/07/2023)
Many thanks for your wonderful review Christine, it was a pleasure working with you and we know you will love the benefits of your new Elkatherm radiators for many years to come.
Replacement hot water and electric radiator
Customer Service
Quality
Value
Late last year we used Cotswold Heating Solutions to replace the old immersion tank with a SunAmp battery water heater and an electric kitchen radiator. Simon quoted and was friendly and knowledgeable. The quote was competitive and the work undertaken in good time, quickly and efficiently. The fitters were polite and tidy as well. Only minor issue (not the companies fault) was the app for the kitchen heater didn’t run IOS as it was so new. They swapped the controller to a different one that did use IOS and would be in touch with the new one when the app was running. The SunAmp water heater is brilliant. Mains pressure hot water, can be charged by solar or cheap let night rate electric. It feels so much cleaner and not having the boiler on to heat water either is great. A few months on and Cotswold Heating had kept us in mind and remembered we needed the different control panel for the radiator without my prompting. Came out and swapped over with no hassle and again friendly workmen. Great service and would highly recommend.
Roderick in Gloucestershire Posted on 31/05/2023 , work completed 26/05/2023
The trader replied (on 04/07/2023)
Many thanks for your review Roderick, it was great working with you, and the Sunamp thermal heat store for hot water is a fantastic choice to integrate with your solar PV, reducing your reliance on grid electricity to provide all of your hot water needs. Thanks for bearing with us while our new App (Ecomfort) was rolled out across Android devices initially, then iOS devices. It is a fantastic, user-friendly App and graphical interface which gives even greater control and functionality of your Elkatherm radiators - from anywhere in the world!
New radiators fitted
Customer Service
Quality
Value
Toby and Mark who fitted our new radiators were very prompt polite and efficient with this installation. They were very attentive in performing also explaining the instructions of operation. Hopefully the heaters will be as effective as they appear to be.
Fred in Gloucestershire Posted on 22/05/2023 , work completed 22/05/2023
The trader replied (on 04/07/2023)
Thanks for your kind words Fred, it was a pleasure helping you with your electric heating upgrade. We know you will love your new Elkatherm heating and remain at your disposal should you have any questions when the colder weather arrives.
ELKATHERM RADIATORS AND SUNAMP INSTALLATION
Customer Service
Quality
Value
After considerable research, I chose Cotswold Heating Solutions. Not only did they answer the phone immediately they were always knowledgeable and informative. Initially, I was slightly nervous as it was a considerable outlay for my rental property but I believe in the long term a canny investment as endorsed by my accountant and Estate Agent. It will make my property more saleable, no more outdated old fashioned storage heaters and an inefficient water cylinder with no header pressure putting prospective buyers off. My 2 new ELKATHERM radiators look super smart and my tenant was rewarded after a long day in London with a very hot bath provided by my thermal heat battery SUNAMP. The water pressure is fantastic and it looks so smart in the cupboard and has created much more storage space. The radiators APP is so easy to use. It took about 3 hours in total and Toby, Mark, and Ricky couldn’t have been more professional. The changeover with the electricity supplier OCTOPUS was seamless so all in all myself and tenant are extremely pleased. Also having spoken with people who say the removal of old storage heaters is difficult this was not the case with Cotswold Heating Solutions. I would have no hesitation in recommending them to you.
Customer in Oxfordshire Posted on 22/05/2023 , work completed 17/02/2023
The trader replied (on 04/07/2023)
Many thanks for your lovely review and we are glad to have helped in modernising your heating and hot water systems. It is a comfort to landlords, knowing that they have a maintenance-free solutions keeping tenants warm and also with plenty of hot water. I would like to think that one of the benefits will be less 'tenant churn' with a state of the art heating and hot water system in place which will in turn mean happy tenants. Happy tenants obviously stay longer too!
Fantastic service from a friendly company
We had a survey done with Cotswold Heating Solutions after moving into an all-electric flat in November 2022, and soon discovering that the hot water tank and wet central heating system was terrible. The cost to run it, in comparison with what we got from it, was awful. Even on an Economy 7 tariff with cheap electric overnight. Russell attended and conducted a survey, measuring up each room in order to recommend radiator sizes, and also checking that we could accommodate a Sunamp. He is a credit to the company - really friendly and helpful in answering all our questions, as well as some follow ups after he had left. We decided to opt for a Sunamp first of all (radiators most likely later in the year due to our financial reasons). As part of the price, the team also removed our hot water tank and radiators. The team were very efficient and friendly people - who also gave us a thorough demonstration of how the Sunamp works before they left. It's only been about three weeks so far, but we are already seeing savings on our daily electric use, and it's so good to get hot water on demand as opposed to relying on it staying hot all day in the cylinder. Added to that, the Sunamp uses half the kWh input that the cylinder did. It's been a no brainer for us in terms of solving the hot water problem we had. I would recommend Cotswold Heating Solutions to anyone. Everyone I dealt with was great.
Customer in Oxfordshire Posted on 26/04/2023 (Reviewer did not use service)
The trader replied (on 04/07/2023)
Thanks for your kind review and we are really pleased that you are loving your new Sunamp Thermino thermal store for hot water. Even better is that you are already seeing serious savings on running costs when compared to your previous water heater - long may they continue! We will pass your kind words about Russell on and agree, he is a real credit to the company - as all of our team are.
Impressive work with excellent customer service
Customer Service
Quality
Value
I found this company via a Google search after looking at other firms. They provided a quick efficient quote which was very competitive. The person who attended to prepare the quote was extremely knowledgeable and helpful. Once I decided to go ahead they provided the heater quickly and efficiently. The work was carried out to a high standard and I am delighted with the result.
Customer in Herefordshire Posted on 25/04/2023 , work completed 23/02/2023
The trader replied (on 04/07/2023)
Thank you for your positive review, it means a lot to all of us at CHS.
A big improvement
Customer Service
Quality
Value
We recently replaced our old night storage radiators and hot and cold water tanks with up to date electric radiators and a new Sunamp heater. Cotswold heating carried out the work with a minimum of mess and within 5 hours all the work was completed. We were always kept informed of our orders progress until installation and any questions we had were answered quickly. Cotswold heating were competitive and for us installed the heating that best suited our needs. We would recommend Cotswold heating and are now looking forward to arm winters and plentiful hot water.
Customer in West Midlands Posted on 10/04/2023 , work completed 21/03/2023
The trader replied (on 04/07/2023)
Many thanks for your great review, we hope you enjoy your new Elkatherm radiators and Sunamp thermal heat store for hot water for years to come.
Excellent work done as promised
Customer Service
Quality
Value
We had two storage heaters downstairs which were life expired and one failed between Christmas and New Year. We contacted the company and Simon came to assess, explain everything and quote for our requirements. We were told that there was an eight week lead time and this was honored. On installation day the two installers were prompt, courteous, clean and sociable. They installed our equipment with minimal inconvenience and once done explained fully the operational settings. We have had them installed now for two weeks and are very happy with the operation.
Customer in South Gloucestershire Posted on 06/04/2023 , work completed 23/03/2023
The trader replied (on 04/07/2023)
So glad that we met your expectations and you were happy with the work carried out and the Elkatherm radiators installed. Our team strives to be clear, informative and accurate in all we do and sticking to estimated timelines is also important in our quest to be as professional and reliable as we can be.