Cotswold Heating Solutions Ltd

Think very carefully before using this company. No consideration was given to the lack of sockets by the salesman. This necessitated additional costs to provide spurs to radiators. After having paid £10k and losing programming during a recent power cut, I am now told it is not their problem. The call out to reprogram will be £80 plus VAT - shameful.

I am so pleased with both my new heating system and the friendly professional assistance from Simon and all the staff I engaged with from my first phone call until the installation of my 4 Elkatherm radiators. I was seeking to remove my ancient storage heaters and couldn't be happier with my choice. The old radiators were removed and the new ones installed in optimal new locations in my flat. The work was done just as Simon described it would be and at the costs he quoted on his initial visit to my home. The 2 men, Ricky and Charlie, that installed the radiators were friendly, respectful, engaging and exceptionally tidy throughout both the removal and installation process. They arrived at the time they said they would that morning and had the job completed by early afternoon. They were also very patient in their teaching session for using the system once the job was completed. I could not be happier with Simon and his team, as well as the product they have installed. Thank you Cotswold Heating!

I engaged this company to install an electric heating and hot water system in my Victorian terraced house. The managing director, who is a qualified electrician, came to carry out a survey. He did not look to see if the existing electrical system was suitable to support the new installation. It wasn’t. An hour after the installation team left I had no electricity on the ground floor. They came later to provide a temporary remedy. The MD, Simon Rhys-Davies states “your electrical installation and associated condition is not our responsibility “. I would agree. However, I would suggest that the installation of a new system should not be sold to a customer without checking that the existing electrics can support the new installation safely.

With great pleasure I fully endorse the previous reviews of the excellent service provided by Simon Rhys-Davies and his team at Cotswold Heating Solutions. From my initial enquiry until the installation of my two radiators I received advice, reassurance and immediate responses to my emails. The two splendid electricians proceeded in a most workmanlike manner. All this was not easy for the team as I am deaf but communication was facilitated by everyone writing down answers and comments. There was a further complication as I live in a retirement flat and I had to submit details about Cotswold Heating to the management company before getting permission to proceed. I thoroughly recommend Cotswold Heating for a first-class service.

Fantastic service from start to finish. Very helpful in every way, always fast to respond to phone calls and e-mails a family run business that take pride in there work. 6 radiators a bathroom towel rail and sunamp water heater fitted in just a day by a team of three,clean tidy work as well. There was a small problem that was total out off there hands but it was dealt with so well and an offer of free replacement and free fitting was given with no fuss. Ongoing communication is great and i feel help at anytime is just a call away. I would not hesitate in recommending them Many thanks to Cotswold heating solutions

After a survey and quote provided by Cotswold Heating, they were engaged to decommission and remove a gas central heating and water heating system to be replaced by Elkatherm storage radiators and Sunamp water heater. It also included the replacement of a bathroom shower. All information provided was comprehensive and accurate and any queries or questions that arose during the contract were speedily dealt with. They take pride in their work - nothing was too much trouble and everything was kept clean and tidy through to the final clearance. Professional work, friendly communication and service with a smile from the initial contact to completion. If arranging for work to be carried out in the house can be a pleasure, then this was it! The company inspires confidence with their work and the products they use. I have no hesitation in recommending them. Customer, Warwickshire

We had two electric radiators fitted by Cotswold Heating Solutions. It was a very quick response to our initial enquiry with a survey visit scheduled within the week. Simon arrived exactly as agreed and is very friendly and helpful, we particularly liked the fact that he gave great advice but at no point tried to sell us more than we were looking for (unlike some other companies). Installation was quicker than expected (bonus) and we were kept informed as to arrival time with Finn and the boys turning up exactly as promised. Very friendly, professional, cleaned up as they went and took time to make sure we understood the operation of the new heaters. Very happy with all interactions with this Company and would thoroughly recommend them.

Absolutely thrilled with Cotswold Heating who supplied Elkatherm radiators. Brilliant range of colours to choose from and I am delighted with the light grey finish. The three-man team who fitted my radiators all have close family connections with the company and they genuinely seem to enjoy their work. They take a real pride in what they do and for very good reason, high-quality product matched with high-quality workmanship. Special thanks to Ricky, Finn and Mark who were super-efficient. The radiators are amazing and offer me flexibility as well as style. The app is fantastic, so easy to operate and gives me the option to switch the system on even when I am not at home! There is a long wait on the order not helped by the pandemic but definitely worth the wait and I really appreciated the regular updates from the office staff, Jo and Alice, to make sure I did not feel forgotten. Great customer service. Relief to see the end of my ugly night-storage heaters and although it took me time to research alternative heating options, I am really pleased I settled on this range.

Our 200 year old cottage which had a solid fuel heating and hot water system featuring a Rayburn cooker needed an update. We already had solar panels fitted by a LOCAL company and wanted a LOCAL company to replace the heating and hot water system. We had researched the options and decided on electric radiators with a hot water supply preferably linked to the solar panel output. When Simon called to talk us through the options, the decision to proceed with his recommendations was easy. His explanations were straightforward and clear. The team were with us for three days because of the complicated layout of the existing system. They worked efficiently and were a very friendly team who were able to answer any other questions that we had. The SUNAMP water heater is brilliant because it tops up the heat when the sun shines!! Fantastic system taking full advantage of modern technology and very easily controlled. Our first morning with the ELKATHERM radiators was rather warm because of our initial settings but this was easily changed using the HEATAPP and we are now looking forward to a cold spell when it will come into its own. We can recommend Simon and his team with absolutely NO reservations. Good job well done. Thank you.

From initial enquiry to installation, Cotswold Heating Solutions have been a great example of what good businesses do. Friendly, no hard sell, knowledgeable, keeping me informed of progress and 'no such thing as a daft question' approach. Installation went so smoothly, an easy to understand run through of operating the system and no mess left at all. Product wise, a little early to tell as rads not needed ATM, but look great and hot water's much quicker than the previous GCH. A 'ptoper' family business based on good service.