Endorsed by Which?

Cotswold Heating Solutions Ltd

4.9

92 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Cotswold Heating Solutions is a family run business situated in the heart of the beautiful Cotswolds but servicing customers way beyond. We provide our customers with the very latest in modern, efficient and stylish RadTherm German electric heating and Sunamp hot water systems.

What drives us is our passion to bring you the future of electric heating which will in turn give you ultimate control and subsequently, the ability to manage the heat you use and therefore achieve lower energy bills.

At Cotswold Heating Solutions we realise that reputation is everything and word of mouth recommendation is the best form of marketing. A large proportion of our business comes directly from recommendations from customers whom have experienced what we have to offer and love the bespoke solutions we offer.

We always carry out a FREE home survey which ensures that we meet your exact requirements as well as those of your home.

What we do

  • Heating contractors

  • More Services

    • electric heating installation
    • electric radiators

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
92 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Service from Friendly Family Business
Customer Service
Quality
Value
We had two electric radiators fitted by Cotswold Heating Solutions. It was a very quick response to our initial enquiry with a survey visit scheduled within the week. Simon arrived exactly as agreed and is very friendly and helpful, we particularly liked the fact that he gave great advice but at no point tried to sell us more than we were looking for (unlike some other companies). Installation was quicker than expected (bonus) and we were kept informed as to arrival time with Finn and the boys turning up exactly as promised. Very friendly, professional, cleaned up as they went and took time to make sure we understood the operation of the new heaters. Very happy with all interactions with this Company and would thoroughly recommend them.
Diane in Worcestershire Posted on 14/08/2021 , work completed 11/08/2021
The trader replied (on 13/10/2021)
Thanks for your review Diane. Glad we could work with you and complete the job so quickly from point of order to installation. All the best, The CHS Team.
Ravishing radiators!
Customer Service
Quality
Value
Absolutely thrilled with Cotswold Heating who supplied Elkatherm radiators. Brilliant range of colours to choose from and I am delighted with the light grey finish. The three-man team who fitted my radiators all have close family connections with the company and they genuinely seem to enjoy their work. They take a real pride in what they do and for very good reason, high-quality product matched with high-quality workmanship. Special thanks to Ricky, Finn and Mark who were super-efficient. The radiators are amazing and offer me flexibility as well as style. The app is fantastic, so easy to operate and gives me the option to switch the system on even when I am not at home! There is a long wait on the order not helped by the pandemic but definitely worth the wait and I really appreciated the regular updates from the office staff, Jo and Alice, to make sure I did not feel forgotten. Great customer service. Relief to see the end of my ugly night-storage heaters and although it took me time to research alternative heating options, I am really pleased I settled on this range.
Customer in West Midlands Posted on 11/08/2021 , work completed 21/08/2011
The trader replied (on 16/08/2021)
Thanks for your wonderful review. We are really thrilled that you are pleased with your new radiators and hope you enjoy them for many years to come.
Solid Fuel wet system to Electric
Customer Service
Quality
Value
Our 200 year old cottage which had a solid fuel heating and hot water system featuring a Rayburn cooker needed an update. We already had solar panels fitted by a LOCAL company and wanted a LOCAL company to replace the heating and hot water system. We had researched the options and decided on electric radiators with a hot water supply preferably linked to the solar panel output. When Simon called to talk us through the options, the decision to proceed with his recommendations was easy. His explanations were straightforward and clear. The team were with us for three days because of the complicated layout of the existing system. They worked efficiently and were a very friendly team who were able to answer any other questions that we had. The SUNAMP water heater is brilliant because it tops up the heat when the sun shines!! Fantastic system taking full advantage of modern technology and very easily controlled. Our first morning with the ELKATHERM radiators was rather warm because of our initial settings but this was easily changed using the HEATAPP and we are now looking forward to a cold spell when it will come into its own. We can recommend Simon and his team with absolutely NO reservations. Good job well done. Thank you.
Robert in Gloucestershire Posted on 09/07/2021 , work completed 07/07/2021
The trader replied (on 16/08/2021)
So pleased you are enjoying your new Elkatherm heating and Sunamp hot water solutions. Welcome to the renewable generation!
Great experience with Cotswold Heating Solutions
Customer Service
Quality
Value
From initial enquiry to installation, Cotswold Heating Solutions have been a great example of what good businesses do. Friendly, no hard sell, knowledgeable, keeping me informed of progress and 'no such thing as a daft question' approach. Installation went so smoothly, an easy to understand run through of operating the system and no mess left at all. Product wise, a little early to tell as rads not needed ATM, but look great and hot water's much quicker than the previous GCH. A 'ptoper' family business based on good service.
Customer in West Midlands Posted on 17/06/2021 , work completed 08/06/2021
The trader replied (on 16/08/2021)
Thanks for your review. We aim to impress and are very pleased to hear that you are happy with your new heating and hot water solutions.
A Great Conversion For Gas To Electrical
Customer Service
Quality
Value
We first contact Simon to discuss replacing our ageing gas central heating. After he had pointed out all the pro’s and con’s, we finally agreed to have installed Elkatherm radiators and an unvented Joules cylinder for hot water. The fitting team took pride in all aspects of their work and left our home clean and tidy. From first contact to final completion we had an excellent service. We are also very pleased with the operation of the new central heating. Finally, we would have no hesitation in recommending Simon and company to friends and family. Or anyone else who maybe considering a similar conversion.
MIke in Bleadon Hill Posted on 18/05/2021 , work completed 11/05/2021
The trader replied (on 16/08/2021)
Thanks for your kind words Mike. We are seeing many customers switching from gas central heating like you did and we love to hear from happy customers!
Expertise and no hard sell
We contacted Cotswold Heating Solutions to advise us on replacing our oil-fired system with Elkatherm electric radiators. From the first meeting, we were impressed by the expertise of the company, as well as the product. This is a real family business. Not only does Simon, the head of the firm, come to do the survey himself, but he is a qualified electrician, so he can really explain the product and what he is looking at in the house. This was not the case with any of the other three companies we consulted. He was totally honest, advising us to check with our electricity distributor to see whether our supply was sufficient for the proposed system. As a result of this, we decided not to go ahead, but this had nothing whatever to do with the quality of the company. Indeed, it was Simon's advice that led us to this decision! There was absolutely no hard sell. We would thoroughly recommend this company to anyone considering a similar conversion.
Peter in Warwickshire Posted on 13/05/2021 (Reviewer did not use service)
Efficient. Professional and Friendly Service
Customer Service
Quality
Value
Employed Cotswold Heating Solutions to install new Elkatherm heating system in our holiday flat in Pembrokeshire. Cotswold's team set out at the crack of dawn to reach us and worked solidly to install the system in one day. They were well organised, courteous and accommodating throughout the day even giving us time to paint behind the old radiators before hanging the new ones. The system is neat and efficient and easily programmed. Only slightly annoying factor was that the app cannot be downloaded to iOS. Communication has been excellent throughout.
Sylvia & Jim in Pembrokeshire Posted on 28/04/2021 , work completed 14/04/2021
The trader replied (on 28/04/2021)
Thanks for a lovely review, we are so glad you are pleased with your new heating system. Please note that there is an app for iOS devices called HeatApp which can be downloaded from the App Store. We would be happy to assist you with this.
New hot water and house heating
Customer Service
Quality
Value
We decided to move away from oil and explored air source heat pumps but that proved unworkable in an old Cotswold cottage with micro bore pipes. We invited Simon to suggest a future proof and green alternative to our old system and the solution he suggested seemed right for us. We liked the extra space that smaller radiators and the removal of an oil boiler would create, the ease of control of the new system via an App. and the negligible future maintenance needed. The installation team were excellent and the whole experience was first class, on time and on budget.
Customer in Gloucestershire Posted on 08/04/2021 , work completed 01/04/2021
The trader replied (on 28/04/2021)
Thank you for your kind review. We hope you will be happy with your Sunamp heat battery and Elkatherm radiators for many years to come.
Highly recommended
We would highly recommend Simon to anyone. He was prompt and fully explained the Elkatherm radiators after listening to our needs and concerns. He answered our emails very promptly and was polite and knowledgeable. We were very impressed. Many thanks.
Jane in North Somerset Posted on 05/04/2021 (Reviewer did not use service)
The trader replied (on 28/04/2021)
Thanks for your kind words Jane.
Quick, clean and efficient
Customer Service
Quality
Value
Had my system replaced by Cotswold Heating Solutions. The service was excellent and the installation was completed in a quick and efficient manner. I was left with full instructions on how to operate the system and I am delighted with the results. Would recommend these people to anyone considering electric heating. This system is great for being able to control each room separately with different times and temperatures. Thank you Cotswold Heating Solutions, great job!
Customer in North Somerset Posted on 18/01/2021 , work completed 13/01/2021