Cotswold Heating Solutions Ltd

Recently had a Radthem radiator fitted in our Conservatory that last yeae was updated with Warm Roof and new windows. We chose the new flat panelled design radiator. The option to colour match to our existing wall colour, proved a good decision. From the initial contact right through to the completion of the job Cotswolds Heating Solutions have been brilliant. All the staff we came into contact with are very knowledgeable. Joe and Lewis our fitters arrived promptly at the time given. It took around 1½hrs to complete the fitting, including setting up the App as alternative option to control the radiator, instead of the built-in controls. All extremely easy to use. Love the schedule option, for turning the heater on. Very clever technology in this radiator. It definitely seems to be the right choice for our Conservatory room. This type of radiator my be at the higher cost level, but they are made to order. Carry 4year guarantee on the electics and 30 years on the body. The cost effectiveness we are looking for will I am sure justify the initial cost. All round very happy customers.

Excellent Service – Highly Recommended! I recently had a Sun Amp water tank installed and couldn’t be happier with the service. The team was friendly, professional, and extremely knowledgeable – even the apprentice knew the product inside out, which was really impressive. The installation was neat and tidy, and they left everything spotless, even hoovering the stairs and landing. It’s rare to find such attention to detail these days. I would absolutely recommend them to anyone – a truly trustworthy and reliable team!

Kept me well informed about progress, delivered on time, very clean and quiet installation, completely hassle free. I now have instant hot water and vastly more cupboard space now that the ugly and expensive immersion heater has gone.

Needed to replace an electric radiator in bathroom. Situation and regulations left me with very few options and I knew it was never going to be cheap. But at least Cotswold Heating Solutions inspired confidence in every way from the first phone call, through information provided, knowledgeable staff, site visit, updates on expected delivery and final efficient installation.

From the first phone conversation with Simon through to completion of the installation everything was taken care of. Simon did the survey and explained we required two radiators to heat our Conservatory and how to operate them. Joe and Lewis did the installation they were on time very polite clean and tidy workers set the radiators up for us and removed all packaging. With the weather being very nice since having them installed we have to wait for the winter to give them the full test. I have every confidence in Cotswold heating solutions an excellent professional family company and can highly recommend them. Thank you. Customer near Tamworth.

We have had eight RadTherm radiators fitted, spread over three visits to suit our convenience. The company also recommended and fitted a Sunamp hot water heater which has transformed our hot water supply. All our dealings with the company have been excellent and we would highly recommend them.

We had a whole new electric heating system and Sunamp water system installed. The team that arrived were very personable, clean and tidy and they completed the job in less than a day. As we have additional work to come, they have been helpful in spreading the cost and dates for the work. Really responsive from the office side of things too, never any trouble getting hold of anyone and no questions were ever dismissed or ignored. I can highly recommend Cotswold Heating Solutions. So whilst the outlay was high, I know we’ve made the right decision and will be saving money on our energy payments. Thanks to all involved

Cotswold Heating fitted four Radtherm heating units in my second floor flat on 17/03/2025. The engineers arrived on time and were efficient and professional. They tidied up when the job was finished, and removed all packaging and the old units that had been replaced by the Radtherm units. I have not moved into the flat yet so cannot comment on how well the units work but the engineers ensured that I understood how to manage the controls, and the WiFi set up that I can use from an app on my phone when I do move in. They also left details about the after care service and said I could call any time if I had any questions or issues.

From the survey to the installation, everything went as smooth as silk. The surveyor was a very nice man who explained everything fully. The installation guys were on time and very friendly. They were very quick and cleaned up perfectly. Before they left we were given a full explanation of how the radiator worked. We are very pleased with the product and guarantee, well done Cotswold Heating. Contact was kept up all the way thanks to a young lady on the phone, I assume this was Sarah. Many thanks.

Cotswold Heating Solutions removed my old storage heaters and replaced them with electric heaters. Throughout the process from first contact to completion, I was kept informed by friendly office staff. In fact, the staff throughout have been friendly, efficient and helpful. The assessment was thorough and the Consultant who visited was very knowledgeable and helpful, answering all my questions fully, and I was appreciative of the technical information and advice which he provided. On the day of installation, the team arrived on time, set to work straightaway, and worked methodically, removing all the old storage heaters, taking them away and bringing in the new radiators which were installed very efficiently. There was no fuss and no mess. After the installation, both members of the team patiently showed me how to use the controls and repeated anything I didn't fully grasp. It was a pleasure to have them in the house and they were kind and courteous. I would recommend Cotswold Heating Solutions without hesitation.

Very good service from start to finish. Surveyor explained the system and the office staff kept me informed of progress. The engineers arrived on time and completed the job, telling me what they were doing with suggestions . They cleaned up very thoroughly and explained the system. Brilliant

Very friendly service starting from the sales team going through to installation and after sales care. We replaced our gas combi with a sunamp and rad-therm radiators which felt like quite an intimidating undertaking but actually went very smoothly - and were impressed with the professional friendly attitudes from everyone. We had a minor issue with the sunamp about a week into installation which was fixed within 12hrs of me reporting it - very impressive.

I had a Sunamp Thermino 150ePlus installed last month with the Integration Package for Solar Panels. I was very pleased with the whole process, from my initial contact with the company to the completion of the job. It all ran smoothly as per the schedule quoted to me. The two engineers were punctual, very neat and tidy, and explained everything after it was all set up. I found everyone I dealt with at this company very helpful.

Cotswold Heating installed a Tepeo boiler for central heating and a Sunamp for hot water to replace a gas combi boiler. We previously installed solar panels and batteries and wanted to remove gas from the property. The team were friendly, professional and very tidy. The work was completed on schedule and fully explained. We are getting used to the system and maximising our solar generation output. The system is very simple to operate and similar to the gas system. We get the same heat output and have not had to replace any radiators/pipework in our 1960s-built bungalow. Much more practical than air source heat pump for this style of property. The only question is why the government still charges 20% VAT on this "green" option when it is so much more useful than air source?

It was not easy to find a replacement for our storage heaters on economy 10 tariff. They were hot and worked ok But not green or pocket-friendly! I found Cotswold and right from the get-go go they have been helpful. The Boss was good in his survey, informative but never pushy Wendy was always helpful back at base. The boys arrived spot on time and were a pleasure to have in the house. Knowledgeable competent timely and reassuring. Finn the leader was really good at all his job and very reassuring with it, as were his 2 wingmen. Everywhere was left immaculate and all works as promised. The job was done without fuss or tutting by lunchtime. The proof will be in the next electric bills of course . But I feel we have invested in the future with an excellent company who have a super culture and ethos. We are still getting used to setting the correct temperature , something we had no control over before! Thank you !

Our so called efficient storage heaters were actually very expensive during the winter months. As changing a heating system is expensive, I needed advise on a more efficient heating solution and how that would compare to our present storage heaters, 2/3 heating companies later I couldn't get the reassurance I needed. By chance, I saw an advert on my laptop for Cotswold Heating Solutions and their Energy efficient RadTherm electric radiators. I contacted them and and was very impressed when the Director of the Company, Simon came to see us. Using a sample of their radiators, he explained to us in simple terms how their radiators work so efficiently, and also discussed the best positions to install them in our house for maximum benefit. We purchased 6 radiators, had to wait a while for delivery as we ordered a dark grey colour, and that was worth it as they look lovely. Couldn't fault their communication with us, even when there was a delay in us getting funds from the pension company to pay the deposit, Hilary agreed a budget plan going forward and all went well. We were kept informed of delivery and installation dates, had a phone call a few days before to check we were still ok to go ahead. The installers were friendly, polite and super efficient, they removed our old storage heaters for recycling, and were very clean and tidy installing the new radiators. They also put the App on our phones and explained how to control all the heaters. Great customer service!

Cotswold Heating Solutions inspired confidence from our very first enquiries. We had wanted to come off gas, which involved taking out an old gas boiler along with connected radiators, and replacing them with a Sunamp Thermino for heating water, and electric radiators. The Sunamp in particular was a bit of a venture into the unknown for us. In retrospect, we are grateful for the guidance and advice given in helping us choose the right products for our requirements, as they have since been suiting our needs very well. Installation was over two days and was extremely well organised from the start. Each individual within the team was clearly highly skilled - and friendly - explaining things as they went along and making adaptations as required. They clearly wanted it to be right. Work was clean and tidy. We had a couple of issues that needed sorting once we actually started turning on the heating, but these have been dealt with very quickly. All other communications and queries have been addressed in a timely and easy manner, so we are reassured that there will be future support should it ever be needed. We would not hesitate in recommending this company

I have just had installed the Thermino Sunamp Hot Water Heater and 3 Thermal Storage heaters sprayed Pewter Grey.They look superb and I have to thank the very professional and helpful fitters from Cotswold Heating Solutions. They have done a very good job and the instructions and information in helping me downloading the app on my phone and explaining everything regarding the water heater and how to control the radiators was second to none.The communication with this company was very impressive and everyone was very helpful. The installation was done on the 20th August ,we had to wait for our radiators to be painted but they kept in touch with us throughout. I would use this company again if needed.

I’ve just had a Sunamp Thermino Heat Battery installed to replace my 30 years + immersion heater tanker. I chose Cotswold as they’d recently installed eight electric radiators which are great (see separate review). I had four water tanks in the limited roof space which I wanted taken out due their age and difficult access should they need maintenance. Mark the plumber and Luis the electrician arrived to carry out the work, immediately putting me at ease over any concerns and started on the job. When I went to see how they were getting on two tanks were already on the front lawn! The job went smoothly, even though Mark was working in very limited space, with high temperatures to match. The new Sunamp unit has created extra storage space in the cupboard and should reduce energy usage. We can also control the water temperature. Mark and Luis were polite, helpful, professional and they were a pleasure to be around for the day. Hilary in Customer Service is so friendly and helpful, as has been every one who I’ve dealt with. I have chosen Cotswold Heating Solutions for two jobs now and I highly recommend them. They are excellent.

The guys arrived just before 9am as stated and quickly got to work. While working on removing the old heating system they discovered some extra work which needed doing, they offered some solutions and were very clear and helpful. Soon after both radiators were installed and they were showing me how to use the smart control app. From the consultation visit to installation, Cotswold Heating Solutions have been friendly and helpful.

We commissioned Cotswold Heating Solutions to upgrade our water heating and room heating. We had a gas fuelled system which they removed and replaced with ceramic core radiators and a Sunamp water heating system. All the work was completed on schedule as agreed and all the redundant elements taken away for recycling. Mark and his team were very efficient and did all the agreed work to a high standard. They were great at explaining how everything works and setting us up with the app to control the radiators. The whole process from consultation to completion was made easy by this company. They genuinely are passionate about what they do and really deliver on service. I would happily recommend them to anyone considering such changes to their heating system.

Cotswold Heating have recently installed a Sunamp heating system for us. The service we have received has been first class throughout, from our initial enquiry and both phone- and visit-explanation of the system and work required, through contact during the ordering period, to installation itself. The office team were always helpful, efficient and professional through phone and email contact, and the installation team were efficient, knowledgeable, courteous and tidy! Based on our experience of our Sunamp installation, we would have no hesitation in recommending Cotswold Heating to others.

I had a Sunamp heat battery installed by Cotswold Heating Solutions, before the installation date the company emailed me a questionnaire so that any potential problems could be resolved before the installation date, this was good. Hilary from Cotswold rang me the day before the installation to ensure all was ok with the installation date. The guys arrived on time on the day of the installation, the plumbing and electrical installation all went very well, the installation was very neat and tidy. And at the end tested the system out and gave me verbal instructions on how it was set up and how to operate and even helped me reprogram my existing gas boiler. Excellent Service all round.

The professionalism of this company was evident from the start thanks to Hilary, the Customer Service Manager. Her communication was always comprehensive, prompt, helpful and friendly. Clear explanations were given throughout by all, including at the initial survey conducted by Trevor, who was knowledgeable and attentive. The arrangements for the job to be done (the fitting of a Sunamp hot water battery and removal of the 45-year old water tank) were thorough and well thought out. On the day, Mark and Lewis were exceptional. Punctual, polite, cheerful, thoughtful (they checked if my dog would be okay with a little noise before using their equipment) and highly competent, the quality of their work was evident. They gave clear explanations of the battery functionality and subsequent paperwork and left the area spotlessly clean. I could not be more impressed with Cotswold Heating Solutions and cannot recommend them highly enough.

I was looking for a company to replace our nine storage heaters, some being over 30 years old. Having done plenty of online research, I narrowed my choice to one company - Cotswold Heating Solutions. When I initially contacted them they answered my specific questions, so I booked a home visit with Simon, who then spent plenty of time with us looking at our options. We’ve subsequently had eight radTherm electric radiators installed, which look great and give us far greater control of our heating via their App. From start to finish, Cotswold has provided first class service and I’m very happy we gave them the business. Everyone I’ve dealt with at Cotswold has given friendly, professional service and I highly recommend them.