Cotswold Heating Solutions Ltd

Installation of Sunamp water heater. Polite and efficient sales / admin and installation staff. Sunamp unit and all associated pipework and wiring neatly and professionally installed by people who obviously knew what they were doing. Everything left in neat and tidy state on completion. My only complaint is that I have nothing to complain about!

I had a new electric heating system installed in my flat. The initial visit went very well, with a clear explanation of what was needed, the total cost and likely timescale for ordering and completion. The new radiators I had ordered arrived more quickly than expected and were installed the following week in less than one day. The workers, who had to transport these heavy items some distance to my flat, were polite, friendly and efficient throughout. The instruction manual is easy to use. Communication with this company is easy and personal - no waiting for a robot-like answer! I am delighted and recommend them.

Wanting to move away from fossil fuels we carried out research into heating and hot water solutions for our house. We obtained brochures from a small number of companies and had visits from Cotswold and others. From the beginning we liked their ethos of being a family company offering premium products with Simon taking time and care to answer numerous questions and provide variations on the original estimate. Once we placed our order we were put in touch with Hilary who was excellent at overseing the whole installation, liasing with us on dates and answering any further questions we had. The installation took three days as they had expected. The team (Finn, Luis, Mark and Toby) arrived on time each day and took care to lay down protective covers. They were excellent at problem solving and carried out the work effectively while answering all of our questions along the way. The team cleared up well and took away our old radiators, water tank, pipes etc. So far, the Sumamp heat battery together with the Fonital bathroom towel rail and the Elkatherm radiators have performed well. We wouldn't hesitate to recommend this company. The products are premium and the customer service is exemplary.

I am lucky to live near Stroud. Needing a replacement storage heater I came across this company, cannot remember how, maybe google.. I was sold as soon as I walked into their offices. The service before during and afterwards was outstanding. Good communication with emails and response time. Should there be a mishap I am confident that I will be well looked after. Impressive reviews.

Purchased standard white radiators and a towel rack. The process was very smooth and efficient from the start to the end and communication was excellent by the sales rep, Russell and office contact Hilary. The actual installation of the heaters and the towel rack was done by Mark and Toby - efficient, friendly, helpful, clean. They also explained the operation via the App very well. I would highly recommend Cotswold Heating Solutions.

From the first initial contact, to the home visit and through to the installation, the service was outstanding. We had old, dated storage heaters changed for new electric radiators. The rep (can't remember his name, sadly) was spot on and explained everything to my elderly mother in great detail about what would happen and when, that was easy to understand. Hilary in the office kept us up to date every step of the way. Toby and Mark, the fitters, were amazing from start to finish. They were very efficient and very nice people. They explained everything about how to use the new radiators with the app. They are very knowledgeable and cheery with it. My Mum is very pleased with the products, as am I and the service was first class. The price was a lot less than we had both anticipated and proved great value for money. I would highly recommend Cotswold Heating Solutions Ltd.

Completely happy customer from beginning to end after having new heating installed. Customer service were very helpful and friendly, from office staff through to sales and engineers. Would highly recommend using Cotswold Heating Solutions.

In the first instance I received a personal visit and advice from Simon in choosing the right heaters in the right places for my bungalow. Later, Toby and Finn, Cotswold-Heating-Solutions fitters, did an excellent job installing my new A++ Elkatherm electric heaters in every room and showed me how to use them. These handsome, top notch German-made highly efficient heaters will make my bungalow warm and cosy all winter long as I see savings in my electricity output. I am delighted I chose Cotswold-Heating-Solutions and I know I can rely on them should I need advice in the future.

Late last year we used Cotswold Heating Solutions to replace the old immersion tank with a SunAmp battery water heater and an electric kitchen radiator. Simon quoted and was friendly and knowledgeable. The quote was competitive and the work undertaken in good time, quickly and efficiently. The fitters were polite and tidy as well. Only minor issue (not the companies fault) was the app for the kitchen heater didn’t run IOS as it was so new. They swapped the controller to a different one that did use IOS and would be in touch with the new one when the app was running. The SunAmp water heater is brilliant. Mains pressure hot water, can be charged by solar or cheap let night rate electric. It feels so much cleaner and not having the boiler on to heat water either is great. A few months on and Cotswold Heating had kept us in mind and remembered we needed the different control panel for the radiator without my prompting. Came out and swapped over with no hassle and again friendly workmen. Great service and would highly recommend.

Toby and Mark who fitted our new radiators were very prompt polite and efficient with this installation. They were very attentive in performing also explaining the instructions of operation. Hopefully the heaters will be as effective as they appear to be.

After considerable research, I chose Cotswold Heating Solutions. Not only did they answer the phone immediately they were always knowledgeable and informative. Initially, I was slightly nervous as it was a considerable outlay for my rental property but I believe in the long term a canny investment as endorsed by my accountant and Estate Agent. It will make my property more saleable, no more outdated old fashioned storage heaters and an inefficient water cylinder with no header pressure putting prospective buyers off. My 2 new ELKATHERM radiators look super smart and my tenant was rewarded after a long day in London with a very hot bath provided by my thermal heat battery SUNAMP. The water pressure is fantastic and it looks so smart in the cupboard and has created much more storage space. The radiators APP is so easy to use. It took about 3 hours in total and Toby, Mark, and Ricky couldn’t have been more professional. The changeover with the electricity supplier OCTOPUS was seamless so all in all myself and tenant are extremely pleased. Also having spoken with people who say the removal of old storage heaters is difficult this was not the case with Cotswold Heating Solutions. I would have no hesitation in recommending them to you.

We had a survey done with Cotswold Heating Solutions after moving into an all-electric flat in November 2022, and soon discovering that the hot water tank and wet central heating system was terrible. The cost to run it, in comparison with what we got from it, was awful. Even on an Economy 7 tariff with cheap electric overnight. Russell attended and conducted a survey, measuring up each room in order to recommend radiator sizes, and also checking that we could accommodate a Sunamp. He is a credit to the company - really friendly and helpful in answering all our questions, as well as some follow ups after he had left. We decided to opt for a Sunamp first of all (radiators most likely later in the year due to our financial reasons). As part of the price, the team also removed our hot water tank and radiators. The team were very efficient and friendly people - who also gave us a thorough demonstration of how the Sunamp works before they left. It's only been about three weeks so far, but we are already seeing savings on our daily electric use, and it's so good to get hot water on demand as opposed to relying on it staying hot all day in the cylinder. Added to that, the Sunamp uses half the kWh input that the cylinder did. It's been a no brainer for us in terms of solving the hot water problem we had. I would recommend Cotswold Heating Solutions to anyone. Everyone I dealt with was great.

I found this company via a Google search after looking at other firms. They provided a quick efficient quote which was very competitive. The person who attended to prepare the quote was extremely knowledgeable and helpful. Once I decided to go ahead they provided the heater quickly and efficiently. The work was carried out to a high standard and I am delighted with the result.

We recently replaced our old night storage radiators and hot and cold water tanks with up to date electric radiators and a new Sunamp heater. Cotswold heating carried out the work with a minimum of mess and within 5 hours all the work was completed. We were always kept informed of our orders progress until installation and any questions we had were answered quickly. Cotswold heating were competitive and for us installed the heating that best suited our needs. We would recommend Cotswold heating and are now looking forward to arm winters and plentiful hot water.

We had two storage heaters downstairs which were life expired and one failed between Christmas and New Year. We contacted the company and Simon came to assess, explain everything and quote for our requirements. We were told that there was an eight week lead time and this was honored. On installation day the two installers were prompt, courteous, clean and sociable. They installed our equipment with minimal inconvenience and once done explained fully the operational settings. We have had them installed now for two weeks and are very happy with the operation.

Great service! The team were a well-oiled machine! The installation of the new radiators was swift and timely. No messing around, the team got the work done working around each other really well. Really friendly and supportive. No question too silly. I am really pleased with the service from start to finish. Highly recommend CHS all day.

I received very good service and attention from both office and installation team staff when replacing an old night storage heater. I required extra information and helpful advice in familiarising myself with new equipment and this was well supplied.

Cotswold heating supplies replaced my old electric storage heaters downstairs ( 3 in number ) . They arrived on time and took the old heaters out with a minimum of disruption ! Great team and also very tidy , more than pleased with this team and from initial enquiry to finish cannot fault this company ! I would reccomend them to anyone looking for a caring and professional company who do go that extra mile !

Very quick from enquiry to site inspection visit. Very impressed with installers determination to get around problems like a heavy unit and stairs, and supplying dedicated electric feed to unit. The electrican and the plumber worked well together. Very tidy job. The clever bit of the setup are the electronic devices Harvi and Eddi. Harvi sees if there is any spare PV and Eddi sorts out the charging. The installer set up a booster charge between 4am and 6am so the SunAmp is charged, if it needs it, ready for the morning. In my set up, it usually means it drains the general storage battery, ready for the new day, which is ideal, and tops up with grid if needed. It will really come into its own from March when I get excess PV production.

We chose to use Cotswold Heating Solutions in part due to the excellent reviews. They have not disappointed at all. A really friendly and professional team - from the initial meeting and quote through to the chaps who installed the heater. The Elkatherm heater looks great. After installation we were given a quick lesson on how the functions operate, which seem reasonably straightforward. Based on my experience I would definitely recommend this company.

From first contact and survey the surveyor was very professional, discussed my needs and explained the best and most economical system that would benefit my needs. Order was placed and Cotswold Heating, kept me informed of the progress of my order, once my order was in stock they called and made appointment for installation and this was completed within one week of that call. The installation team were very polite, punctual,courteous and professional. They discussed any issue with installation to suit my needs rather than just go ahead and install. They were very clean and tidy tradesmen with use of dust sheets, vacuum cleaning as each area was completed. I would highly recommend Cotswold Heating Solutions for any work that may accommodate your needs. I am a professional tradesman myself and would carry out my work in others homes as I would like it done in my home, these guys filled that criteria perfectly. My personal thanks to all involved from start to finish, service, information, and updates, I seriously could not have asked for better service, Thank you.

Cotswold are professional - helpful - the Elkatherm is a high quality product - great service - tidy installation. The control App would be my only gripe - it is not intuitive at all (and I'm quite good with technical stuff!)...it works fine once you get to understand it though. Expect the App will be improved over time, so not a real issue.

Excellent service from start to finish! The whole team were really helpful and nothing was too much trouble. Great communication at every stage. The heaters were installed quickly and instructions given as to how to operate them - I also found a very helpful video on You Tube! The heaters look good and take up minimal space in a small flat. I have no hesitation in recommending this company!

Dealing with Cotswold Heating Solutions Ltd has been a pleasure from start to finish. From the initial visit, by Simon, to the installation by a very professional team I cannot fault anything. Excellent level of communication throughout the process. The installation team was prompt, efficient, friendly and did a thorough job including cleaning on completion of the installation. Detailed explanation of the heating system including zones and use of the associated app. Essentially set and forget. So pleased with the supply and fit of the heating solution that an order has been placed for a hot water system. Can't say more than that!