Cotswold Heating Solutions Ltd

I’ve just had a Sunamp Thermino Heat Battery installed to replace my 30 years + immersion heater tanker. I chose Cotswold as they’d recently installed eight electric radiators which are great (see separate review). I had four water tanks in the limited roof space which I wanted taken out due their age and difficult access should they need maintenance. Mark the plumber and Luis the electrician arrived to carry out the work, immediately putting me at ease over any concerns and started on the job. When I went to see how they were getting on two tanks were already on the front lawn! The job went smoothly, even though Mark was working in very limited space, with high temperatures to match. The new Sunamp unit has created extra storage space in the cupboard and should reduce energy usage. We can also control the water temperature. Mark and Luis were polite, helpful, professional and they were a pleasure to be around for the day. Hilary in Customer Service is so friendly and helpful, as has been every one who I’ve dealt with. I have chosen Cotswold Heating Solutions for two jobs now and I highly recommend them. They are excellent.

The guys arrived just before 9am as stated and quickly got to work. While working on removing the old heating system they discovered some extra work which needed doing, they offered some solutions and were very clear and helpful. Soon after both radiators were installed and they were showing me how to use the smart control app. From the consultation visit to installation, Cotswold Heating Solutions have been friendly and helpful.

We commissioned Cotswold Heating Solutions to upgrade our water heating and room heating. We had a gas fuelled system which they removed and replaced with ceramic core radiators and a Sunamp water heating system. All the work was completed on schedule as agreed and all the redundant elements taken away for recycling. Mark and his team were very efficient and did all the agreed work to a high standard. They were great at explaining how everything works and setting us up with the app to control the radiators. The whole process from consultation to completion was made easy by this company. They genuinely are passionate about what they do and really deliver on service. I would happily recommend them to anyone considering such changes to their heating system.

Cotswold Heating have recently installed a Sunamp heating system for us. The service we have received has been first class throughout, from our initial enquiry and both phone- and visit-explanation of the system and work required, through contact during the ordering period, to installation itself. The office team were always helpful, efficient and professional through phone and email contact, and the installation team were efficient, knowledgeable, courteous and tidy! Based on our experience of our Sunamp installation, we would have no hesitation in recommending Cotswold Heating to others.

I had a Sunamp heat battery installed by Cotswold Heating Solutions, before the installation date the company emailed me a questionnaire so that any potential problems could be resolved before the installation date, this was good. Hilary from Cotswold rang me the day before the installation to ensure all was ok with the installation date. The guys arrived on time on the day of the installation, the plumbing and electrical installation all went very well, the installation was very neat and tidy. And at the end tested the system out and gave me verbal instructions on how it was set up and how to operate and even helped me reprogram my existing gas boiler. Excellent Service all round.

The professionalism of this company was evident from the start thanks to Hilary, the Customer Service Manager. Her communication was always comprehensive, prompt, helpful and friendly. Clear explanations were given throughout by all, including at the initial survey conducted by Trevor, who was knowledgeable and attentive. The arrangements for the job to be done (the fitting of a Sunamp hot water battery and removal of the 45-year old water tank) were thorough and well thought out. On the day, Mark and Lewis were exceptional. Punctual, polite, cheerful, thoughtful (they checked if my dog would be okay with a little noise before using their equipment) and highly competent, the quality of their work was evident. They gave clear explanations of the battery functionality and subsequent paperwork and left the area spotlessly clean. I could not be more impressed with Cotswold Heating Solutions and cannot recommend them highly enough.

I was looking for a company to replace our nine storage heaters, some being over 30 years old. Having done plenty of online research, I narrowed my choice to one company - Cotswold Heating Solutions. When I initially contacted them they answered my specific questions, so I booked a home visit with Simon, who then spent plenty of time with us looking at our options. We’ve subsequently had eight radTherm electric radiators installed, which look great and give us far greater control of our heating via their App. From start to finish, Cotswold has provided first class service and I’m very happy we gave them the business. Everyone I’ve dealt with at Cotswold has given friendly, professional service and I highly recommend them.

Installation of Sunamp water heater. Polite and efficient sales / admin and installation staff. Sunamp unit and all associated pipework and wiring neatly and professionally installed by people who obviously knew what they were doing. Everything left in neat and tidy state on completion. My only complaint is that I have nothing to complain about!

I had a new electric heating system installed in my flat. The initial visit went very well, with a clear explanation of what was needed, the total cost and likely timescale for ordering and completion. The new radiators I had ordered arrived more quickly than expected and were installed the following week in less than one day. The workers, who had to transport these heavy items some distance to my flat, were polite, friendly and efficient throughout. The instruction manual is easy to use. Communication with this company is easy and personal - no waiting for a robot-like answer! I am delighted and recommend them.

Wanting to move away from fossil fuels we carried out research into heating and hot water solutions for our house. We obtained brochures from a small number of companies and had visits from Cotswold and others. From the beginning we liked their ethos of being a family company offering premium products with Simon taking time and care to answer numerous questions and provide variations on the original estimate. Once we placed our order we were put in touch with Hilary who was excellent at overseing the whole installation, liasing with us on dates and answering any further questions we had. The installation took three days as they had expected. The team (Finn, Luis, Mark and Toby) arrived on time each day and took care to lay down protective covers. They were excellent at problem solving and carried out the work effectively while answering all of our questions along the way. The team cleared up well and took away our old radiators, water tank, pipes etc. So far, the Sumamp heat battery together with the Fonital bathroom towel rail and the Elkatherm radiators have performed well. We wouldn't hesitate to recommend this company. The products are premium and the customer service is exemplary.

I am lucky to live near Stroud. Needing a replacement storage heater I came across this company, cannot remember how, maybe google.. I was sold as soon as I walked into their offices. The service before during and afterwards was outstanding. Good communication with emails and response time. Should there be a mishap I am confident that I will be well looked after. Impressive reviews.

Purchased standard white radiators and a towel rack. The process was very smooth and efficient from the start to the end and communication was excellent by the sales rep, Russell and office contact Hilary. The actual installation of the heaters and the towel rack was done by Mark and Toby - efficient, friendly, helpful, clean. They also explained the operation via the App very well. I would highly recommend Cotswold Heating Solutions.

From the first initial contact, to the home visit and through to the installation, the service was outstanding. We had old, dated storage heaters changed for new electric radiators. The rep (can't remember his name, sadly) was spot on and explained everything to my elderly mother in great detail about what would happen and when, that was easy to understand. Hilary in the office kept us up to date every step of the way. Toby and Mark, the fitters, were amazing from start to finish. They were very efficient and very nice people. They explained everything about how to use the new radiators with the app. They are very knowledgeable and cheery with it. My Mum is very pleased with the products, as am I and the service was first class. The price was a lot less than we had both anticipated and proved great value for money. I would highly recommend Cotswold Heating Solutions Ltd.

Completely happy customer from beginning to end after having new heating installed. Customer service were very helpful and friendly, from office staff through to sales and engineers. Would highly recommend using Cotswold Heating Solutions.

In the first instance I received a personal visit and advice from Simon in choosing the right heaters in the right places for my bungalow. Later, Toby and Finn, Cotswold-Heating-Solutions fitters, did an excellent job installing my new A++ Elkatherm electric heaters in every room and showed me how to use them. These handsome, top notch German-made highly efficient heaters will make my bungalow warm and cosy all winter long as I see savings in my electricity output. I am delighted I chose Cotswold-Heating-Solutions and I know I can rely on them should I need advice in the future.

Late last year we used Cotswold Heating Solutions to replace the old immersion tank with a SunAmp battery water heater and an electric kitchen radiator. Simon quoted and was friendly and knowledgeable. The quote was competitive and the work undertaken in good time, quickly and efficiently. The fitters were polite and tidy as well. Only minor issue (not the companies fault) was the app for the kitchen heater didn’t run IOS as it was so new. They swapped the controller to a different one that did use IOS and would be in touch with the new one when the app was running. The SunAmp water heater is brilliant. Mains pressure hot water, can be charged by solar or cheap let night rate electric. It feels so much cleaner and not having the boiler on to heat water either is great. A few months on and Cotswold Heating had kept us in mind and remembered we needed the different control panel for the radiator without my prompting. Came out and swapped over with no hassle and again friendly workmen. Great service and would highly recommend.

Toby and Mark who fitted our new radiators were very prompt polite and efficient with this installation. They were very attentive in performing also explaining the instructions of operation. Hopefully the heaters will be as effective as they appear to be.

After considerable research, I chose Cotswold Heating Solutions. Not only did they answer the phone immediately they were always knowledgeable and informative. Initially, I was slightly nervous as it was a considerable outlay for my rental property but I believe in the long term a canny investment as endorsed by my accountant and Estate Agent. It will make my property more saleable, no more outdated old fashioned storage heaters and an inefficient water cylinder with no header pressure putting prospective buyers off. My 2 new ELKATHERM radiators look super smart and my tenant was rewarded after a long day in London with a very hot bath provided by my thermal heat battery SUNAMP. The water pressure is fantastic and it looks so smart in the cupboard and has created much more storage space. The radiators APP is so easy to use. It took about 3 hours in total and Toby, Mark, and Ricky couldn’t have been more professional. The changeover with the electricity supplier OCTOPUS was seamless so all in all myself and tenant are extremely pleased. Also having spoken with people who say the removal of old storage heaters is difficult this was not the case with Cotswold Heating Solutions. I would have no hesitation in recommending them to you.

We had a survey done with Cotswold Heating Solutions after moving into an all-electric flat in November 2022, and soon discovering that the hot water tank and wet central heating system was terrible. The cost to run it, in comparison with what we got from it, was awful. Even on an Economy 7 tariff with cheap electric overnight. Russell attended and conducted a survey, measuring up each room in order to recommend radiator sizes, and also checking that we could accommodate a Sunamp. He is a credit to the company - really friendly and helpful in answering all our questions, as well as some follow ups after he had left. We decided to opt for a Sunamp first of all (radiators most likely later in the year due to our financial reasons). As part of the price, the team also removed our hot water tank and radiators. The team were very efficient and friendly people - who also gave us a thorough demonstration of how the Sunamp works before they left. It's only been about three weeks so far, but we are already seeing savings on our daily electric use, and it's so good to get hot water on demand as opposed to relying on it staying hot all day in the cylinder. Added to that, the Sunamp uses half the kWh input that the cylinder did. It's been a no brainer for us in terms of solving the hot water problem we had. I would recommend Cotswold Heating Solutions to anyone. Everyone I dealt with was great.

I found this company via a Google search after looking at other firms. They provided a quick efficient quote which was very competitive. The person who attended to prepare the quote was extremely knowledgeable and helpful. Once I decided to go ahead they provided the heater quickly and efficiently. The work was carried out to a high standard and I am delighted with the result.

We recently replaced our old night storage radiators and hot and cold water tanks with up to date electric radiators and a new Sunamp heater. Cotswold heating carried out the work with a minimum of mess and within 5 hours all the work was completed. We were always kept informed of our orders progress until installation and any questions we had were answered quickly. Cotswold heating were competitive and for us installed the heating that best suited our needs. We would recommend Cotswold heating and are now looking forward to arm winters and plentiful hot water.

We had two storage heaters downstairs which were life expired and one failed between Christmas and New Year. We contacted the company and Simon came to assess, explain everything and quote for our requirements. We were told that there was an eight week lead time and this was honored. On installation day the two installers were prompt, courteous, clean and sociable. They installed our equipment with minimal inconvenience and once done explained fully the operational settings. We have had them installed now for two weeks and are very happy with the operation.

Great service! The team were a well-oiled machine! The installation of the new radiators was swift and timely. No messing around, the team got the work done working around each other really well. Really friendly and supportive. No question too silly. I am really pleased with the service from start to finish. Highly recommend CHS all day.

I received very good service and attention from both office and installation team staff when replacing an old night storage heater. I required extra information and helpful advice in familiarising myself with new equipment and this was well supplied.