Cotswold Heating Solutions Ltd

We needed to change our, antiquated, heating system to a modern, greener solution. We did our research and asked Cotswold solutions for help. This is a family business and Simon came out to see us in July 2020. He fully explained the workings of the Elkatherm radiators and also the Sunamp, which is an electrical water heater (doing away with water cylinder) and having instant hot water. We were very impressed and went ahead with, radiators and the Sunamp. These were delivered in October 2020, the heating was installed in one day, with no trouble and each stage was fully explained to us. Our house was left immaculate by the guys. They also explained how to use the heaters to get the greener and economic benefits of the system. Due to no fault of theirs, the Sunamp delivered, was the incorrect one, but after a phone call from Simon, the correct one was delivered at the end of the day and was installed the following day. Having used this product for over a month, we could not be happier with the product and service. I would fully recommend Cotswold solutions for their, service, product knowledge and expertise and friendliness. Thank you.

Having recently moved into an old house in the countryside with just an oil fire and some panel heaters for heating we urgently needed a new solution. We're not on mains gas and the property isn't suitable for ground source or air source heating and we didn't fancy paying £25K to install an LPG system which feels like very old technology. This led us to look at electric systems that could be installed quickly with the minimum of disturbance to the property and we found Cotswold on-line. Simon came out to demo the Elkatherm system and advise us and was very professional with no sales pressure. The system looked great and the choice of colours, sizes etc. for the radiators was exactly what we were looking for. They're quite expensive for what they are but we were reassured by the 25-year warranty, simple install and promised low running costs so went for an initial 7 radiator install with another 5 to follow once we've completed the renovation work. COVID then got in the way so we had to wait a few extra weeks for the install but it was worth the wait. Simon's boys installed the whole system in under a day and were extremely tidy & quick. They left the property in a better state than they found it which is what we tell our own engineers to do. The rads are fitted perfectly and look great and they gave us comprehensive training on the system although it's a doddle anyway. We were very happy with the quality of the work and the engineers are a credit to Cotswold.

We had a large kitchen refurbishment and garden room extension nearly 4 years ago which included electric underfloor heating. however, during really cold days in the winter, we don't feel that the underfloor heating is warm enough. We did some research and arranged for Simon, from Cotswold Heating Solutions to visit us in February 2020 and recommend a solution for us. He arrived promptly and after surveying and listening to our concerns, he recommended for us to have two Elkatherm German electric radiators. He was very knowledgeable about his products and very personable too, I was impressed with his eye for detail, such as ensuring the fused connection units were in brushed steel to match our existing sockets. Although we placed our order in February this year, due to the Pandemic, there was some delays in receiving the radiators from Germany however, Simon kept us updated and we received an installation date for the 4th August. Ryan and Finn, from Cotswold Heating Solutions, arrived once again, on time and began the installation of our 2 radiators, they were extremely professional and carried out their work with a minimum of disruption to ourselves. after completing the installation they made sure we fully understood the technology and all the operating instructions. In summary, we would like to voice our total satisfaction with regard to the manner in which Cotswold Heating Solutions Ltd has dealt with us. We would wholeheartedly recommend this company to anyone.

Thanks for the professional service your company provided from the initial home visit through quotation to the installation of the heating system replacing old night storage radiators. Everything was well planned and executed in an efficient and friendly manner. The team; Finn, Liam and Ryan were excellent; courteous and professional. Correct Covid-19 safety measures were observed throughout the installation. A few days after the heating system was commissioned, we are happy with the temperature control and simplicity of use. We highly recommend your Company.

I Used Simon at Cotswold Heating to replace a similar system in our ground floor that was damaged due to a Flood’s in October 2019. First contact: I called Simon for a chat amongst other people from similar companies. I found Simon at Cotswold asked the right questions to understand our needs with no applied pressure. As a consequence, Cotswold Heating was the only company I offered to attend a home visit. Home Visit: I was not disappointed with the home visit/survey. Simon made us feel at ease and ensured we completely understood how the system would work to meet our needs in a cost effective manor. This was done with no pressure applied and no hard sell. Purchase: we decided to purchase 4 recommended heaters. we paid a 50% deposit with the remainder to be paid on the day of installation. Due to COVID 19 the lead time was understandably somewhat slower that normal however we were kept fully informed of progress until a delivery date away organised and met as promised. Fitting: both engineers arrived on time and completed the work to a high standard. They took social distancing extremely seriously and didn’t leave until we were completely confident with all aspects of the system and it’s associated Control’s. Future intent: I am yet to use this system to its full potential due to the time of the year. I have no doubt during Winter 2020/21 it will live up to our expectations. It is our intent to slowly replace the system upstairs when the time is right.

Very sincere thanks for the exemplary, courteous professional service you Simon and all your staff have given us in the installation of up-grading our heating system. Everything was well planned and executed in an efficient and friendly manner, visits punctual which was greatly appreciated as octogenarians at our age when one worries a little more. We had no worries! Ryan and Finn - top lads ! Professional top rate efficiency, and patience to explain and instruct on operation of unique simple to use control system. We highly recommend your Company with sincere thanks.

For years we’ve constantly moaned about our conservatory being cold throughout the winter and have no way of heating it without great expense as there is nowhere to have a gas boiler radiator as we don’t have a lot of wall space. We contacted Simon to come up with a solution for us and he had a perfect little radiator that would fit yet pump out a lot of heat when we needed it! On the day of the install one of Simon’s team turned up well presented and set to work and had the system up and running in no time. He showed us how to program the system to keep a constant economic temperature in the room and showed us how to override it to get more heat. When we build our extension and loft conversion we are definitely going to be ordering more and ditching the gas boiler!

This small company is both charming and professional from start to finish - with prompt and courteous response to emails and excellent aftercare. I cannot recommend enough!

Fantastic service throughout. Simon came over and spent an hour explaining the heaters and how they work ect. A Lovely gentleman. We had just brought a property which was electric only with night storage heaters which we wanted replacing. The quote we received was brilliant price for 5 radiators (after seeing quotes from over companies) plus everything was done in time. The 2 lads who came to fit them had it all done within 4 hours and showed me how to download the app and use everything, plus stayed for a chat about weddings and puppies. They said if any problems we live down the road so give them a bell. Was lovely service throughout. Already have friends interested and are going to ask for quotes!

We had old fashioned storage heaters at our 17th century period house which warmed the house well however they were not user friendly and were expensive to run. It is a holiday let and we had no control over the usage by the guests - some of whom had the heaters set to maximum during the record hot summer of 2018 and since! We desperately needed to regain some control. We contacted Simon at Cotswold Heating Solutions and through him a challenge and from the initial enquiry he was very responsive. He has continued to be as responsive right through the whole process from start to finish as has the installation team. We eventually agreed to replace the old storage heaters with new Elkatherm Storage heaters which can be controlled from an app on our mobile phones. The installation went very well but we had an 'apparent' problem with the app which turned out to be a temporary problem with the internet connection. Simon and the installation team, led by Ryan, monitored the problem and it was resolved quickly. We have been using the system since it was installed and controlling it through the app and are very satisfied so far. It is too early to compare the costs yet, we have not had a bill. but hopefully the controlability will yield good savings.