Endorsed by Which?

Cotswold Heating Solutions Ltd

4.9

150 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

Cotswold Heating Solutions is a family run business situated in the heart of the beautiful Cotswolds but servicing customers way beyond. We provide our customers with the very latest in modern, efficient and stylish RadTherm German electric heating and Sunamp hot water systems.

What drives us is our passion to bring you the future of electric heating which will in turn give you ultimate control and subsequently, the ability to manage the heat you use and therefore achieve lower energy bills.

At Cotswold Heating Solutions we realise that reputation is everything and word of mouth recommendation is the best form of marketing. A large proportion of our business comes directly from recommendations from customers whom have experienced what we have to offer and love the bespoke solutions we offer.

We always carry out a FREE home survey which ensures that we meet your exact requirements as well as those of your home.

What we do

  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Electricians

    • Fuse boards
    • Rewiring
    • Electrical installations
  • Boiler, central heating and gas engineers

    • Power flushing
    • Immersion Heaters
  • More Services

    • electric heating installation
    • electric radiators

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
150 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great team ( fitting storage heaters )
Customer Service
Quality
Value
Cotswold heating supplies replaced my old electric storage heaters downstairs ( 3 in number ) . They arrived on time and took the old heaters out with a minimum of disruption ! Great team and also very tidy , more than pleased with this team and from initial enquiry to finish cannot fault this company ! I would reccomend them to anyone looking for a caring and professional company who do go that extra mile !
Customer in South Gloucestershire Posted on 16/12/2022 , work completed 17/06/2022
Sun Amp installation for hotwater
Customer Service
Quality
Value
Very quick from enquiry to site inspection visit. Very impressed with installers determination to get around problems like a heavy unit and stairs, and supplying dedicated electric feed to unit. The electrican and the plumber worked well together. Very tidy job. The clever bit of the setup are the electronic devices Harvi and Eddi. Harvi sees if there is any spare PV and Eddi sorts out the charging. The installer set up a booster charge between 4am and 6am so the SunAmp is charged, if it needs it, ready for the morning. In my set up, it usually means it drains the general storage battery, ready for the new day, which is ideal, and tops up with grid if needed. It will really come into its own from March when I get excess PV production.
Customer in Oxfordshire Posted on 05/10/2022 , work completed 22/09/2022
Great Elkatherm heater, great installation
Customer Service
Quality
Value
We chose to use Cotswold Heating Solutions in part due to the excellent reviews. They have not disappointed at all. A really friendly and professional team - from the initial meeting and quote through to the chaps who installed the heater. The Elkatherm heater looks great. After installation we were given a quick lesson on how the functions operate, which seem reasonably straightforward. Based on my experience I would definitely recommend this company.
Customer in Bath and North East Somerset Posted on 05/10/2022 , work completed 05/10/2022
The trader replied (on 23/02/2023)
Thank you so much for your review - it really does mean a lot to us all at CHS.
Replacement heating, water tank, mains fed shower.
Customer Service
Quality
Value
From first contact and survey the surveyor was very professional, discussed my needs and explained the best and most economical system that would benefit my needs. Order was placed and Cotswold Heating, kept me informed of the progress of my order, once my order was in stock they called and made appointment for installation and this was completed within one week of that call. The installation team were very polite, punctual,courteous and professional. They discussed any issue with installation to suit my needs rather than just go ahead and install. They were very clean and tidy tradesmen with use of dust sheets, vacuum cleaning as each area was completed. I would highly recommend Cotswold Heating Solutions for any work that may accommodate your needs. I am a professional tradesman myself and would carry out my work in others homes as I would like it done in my home, these guys filled that criteria perfectly. My personal thanks to all involved from start to finish, service, information, and updates, I seriously could not have asked for better service, Thank you.
Robert in Oxfordshire Posted on 24/09/2022 , work completed 15/09/2022
The trader replied (on 27/09/2022)
Thank you for such a lovely review Robert, it really means a lot to the entire team here at CHS. Wishing you all the very best for the future.
Elkatherm installation
Customer Service
Quality
Value
Cotswold are professional - helpful - the Elkatherm is a high quality product - great service - tidy installation. The control App would be my only gripe - it is not intuitive at all (and I'm quite good with technical stuff!)...it works fine once you get to understand it though. Expect the App will be improved over time, so not a real issue.
Customer in Oxfordshire Posted on 15/09/2022 , work completed 05/09/2022
Elkatherm heaters installed.
Customer Service
Quality
Value
Excellent service from start to finish! The whole team were really helpful and nothing was too much trouble. Great communication at every stage. The heaters were installed quickly and instructions given as to how to operate them - I also found a very helpful video on You Tube! The heaters look good and take up minimal space in a small flat. I have no hesitation in recommending this company!
Customer in Gloucestershire Posted on 29/07/2022 , work completed 22/07/2022
The trader replied (on 27/09/2022)
Thank you for such a nice review. We hope you enjoy your lovely Elkatherm warm home this winter. The power of comfort.
Excellent buying and installation experience
Customer Service
Quality
Value
Dealing with Cotswold Heating Solutions Ltd has been a pleasure from start to finish. From the initial visit, by Simon, to the installation by a very professional team I cannot fault anything. Excellent level of communication throughout the process. The installation team was prompt, efficient, friendly and did a thorough job including cleaning on completion of the installation. Detailed explanation of the heating system including zones and use of the associated app. Essentially set and forget. So pleased with the supply and fit of the heating solution that an order has been placed for a hot water system. Can't say more than that!
Customer in South Gloucestershire Posted on 12/07/2022 , work completed 11/07/2022
The trader replied (on 15/07/2022)
So glad we could help! We look forward to installing your Sunamp Thermino heat battery and know that you will be equally as pleased.
Sunamp Thermino 300e installation
Customer Service
Quality
Value
Cotswold Heating Solutions Ltd. provided and installed a Sunamp Thermino 300e to give us an electric alternative for hot water supply, allowing us to remove our gas boiler. Cotswold Heating Solutions were very good throughout my dealings with them from first call and discussion of the solution I was looking for, to organising specialist delivery (it's heavy!) and the trades needed to complete the installation. The solution is working a treat.
Customer in Berkshire Posted on 11/07/2022 , work completed 16/06/2022
The trader replied (on 12/07/2022)
Thanks for your review, we are glad to hear that you were pleased with our service and we hope you enjoy your Sunamp Thermino for many years to come.
All good
Customer Service
Quality
Value
Cotswold Heating installed Elkatherm Radiators, and a Sunamp Water Heater. This was to replace an ageing gas central heating system. They allowed two days for the installation, and it was completed in one. Five 'installers' arrived first thing, and the job was done by 'close of play'. All trades (plumbers, electricians, etc.) worked well together, and with good humour - and no blaring radio! All waste materials were removed from site and our house left in good order - just the decorating to do! We are particularly pleased with the Sunamp. This works in conjunction with our solar panels, and it makes a change to have hot water on tap - our combi boiler took an age to deliver, with considerable waste of water. From initial consultation to installation, we have been really pleased with Cotswold heating and the products they supply. We are happy customers and would whole heartedly recommend them.
Customer in Bristol City Posted on 04/07/2022 , work completed 30/06/2022
The trader replied (on 12/07/2022)
Thanks for such a lovely review. We are very proud of our installers and their professionalism as well as the way they engage with our customers. Great choice choosing Sunamp for integration with your solar panels - it makes so much sense to heat your hot water from the sun! We know that you will also be really pleased with your Elkatherm heating once the cold weather arrives.
Great work exceptional company
Customer Service
Quality
Value
I have recently had a sun amp water heater fitted previously I have had 3 Elkatherm radiators fitted. I would highly recommend Cotswold Heating Solutions, their work and customer service is second to none. Great company, highly recommended
Customer in Oxfordshire Posted on 30/04/2022 , work completed 14/04/2022
The trader replied (on 12/07/2022)
Thanks for the repeat business and kind words.
Excellent Service and Installation
Customer Service
Quality
Value
Cotswold Heating Solutions were excellent from start to finish. They were very willing to give their time and advice and kept me informed throughout the process, providing realistic delivery times. On installation day, the team arrived exactly on time and removed two old storage heaters, replacing them with two new Elkatherm radiators. I felt very confident with the installation and the radiators are very effective in heating what was previously a very cold room.
Customer in Warwickshire Posted on 15/04/2022 , work completed 30/03/2022
The trader replied (on 12/07/2022)
We are so glad that you like your Elkatherm radiators. We think they are the perfect replacement for night storage heaters - ultimately giving back control over your heating and energy bills.
Warm house
Customer Service
Quality
Value
From the first contact via email and the personal visit to talk about the product they offer, I was very impressed with this company. Thanks to their work I now have a warm pleasant environment at home as they installed Elkatherm Electric Heaters in three rooms at home. They worked to the schedule and budget agreed. The team that installed the heaters arrived on time, they were very professional, efficient, friendly, provided with all the information I needed with clarity and ease and left the place spotless. I would recommend this company to anyone that wants to move to electric supply to provide heating in their home. Every penny spent was 100% worth it. Thank you!
Customer in West Midlands Posted on 17/02/2022 , work completed 14/02/2022
The trader replied (on 12/07/2022)
Many thanks for your review and we are so pleased that we have been able to help you warm your home effectively.
Electric Radiators Installation.
Customer Service
Quality
Value
A fantastic service provided from the initial consultation to the installation. We were kept fully updated with regard to delivery and notified promptly of any delay regarding delivery due to the product being manufactured outside of the UK. Elkatherm radiators installed throughout the whole of the house bringing the heating system up-to-date. The fitting crew were prompt, courteous and a pleasure to have in our home. Everything was set up for us and a full demonstration provided as well as the info pack and how to seek help if required. The fitting crew even hoovered and tidied up all areas where they had been working. An excellent service from start to finish.
Customer in West Midlands Posted on 03/02/2022 , work completed 31/01/2022
The trader replied (on 12/07/2022)
So glad that we were able to help. We pride ourselves on a 'no mess, no fuss' service and as such, the vacuum cleaners get a regular workout! Thanks for your review.
Very Pleased with the whole experience
Customer Service
Quality
Value
Everyone was very helpful - the office staff, the engineers and Simon himself who did the plumbing in the first place. There was no sales pressure at all and all round a great experience.
Which? Trusted Traders Consumer Posted on 27/01/2022 , work completed 17/01/2022
The trader replied (on 12/07/2022)
Thanks for your review - so glad we could help. We try to do things differently and in a refreshing way and as such, there has never been, nor will there ever be any pressure selling. Time to confine it to the 1980's!
Replacement Electric Radiators
Customer Service
Quality
Value
A very professional company who take pride in their work and which is to a very good standard. Engineers arrived on time on the due date and cleaned up after their work was completed taking away the old electric radiators. We asked for 2 minor changes to the original work scope which the company were flexible enough to carry out. We would recommend the company to others seeking to install the latest technology electric heating system
Customer in Worcestershire Posted on 07/12/2021 , work completed 01/12/2021
The trader replied (on 04/01/2022)
It was a pleasure working with you and we hope you love your new heating.
A Welcome Transformation!
Customer Service
Quality
Value
I would certainly recommend Cotswold Heating Services. I had 3 Elkatherm radiators installed to replace old storage heaters. Simon visited initially to check the property, gave comprehensive advice and options, and provided the quote. The heating engineers, Ricky and Charlie, were a great team. They were careful about checking everything before they started the work. They installed and checked everything, and they left the place tidy. The set up of the app to control the radiators was straightforward too. I'll see how the heating is longer term when I've moved in completely but so far so good. It's a transformation! And not forgetting Jo in the office, always quick to respond, it was a pleasure to work with this family business. Thank you!
Customer in Bristol City Posted on 01/12/2021 , work completed 18/11/2021
The trader replied (on 04/01/2022)
Thanks for a great review and your kind words about our team - all of whom take huge pride in their work and really do try and go the 'extra' mile. Enjoy your new heating!
Cotswold Heating Solutions Ltd. Our small listed property; installations
Customer Service
Quality
Value
The work was split into two phases. 1st was strip out (gas CH, radiators, visible pipework), installation of sunamp (hot water) plus a requested variation to replace the WHB taps to the bathroom with better quality taps that I'd acquired. This occurred 5 November 2021. The 2nd phase occurred on 19 November 2021 (requested 1-2 weeks between visits, enabling some re-decoration, particularly to bathroom). During the second, we had three elkatherm heater/radiators installed, plus heated towel rail and a further requested variation - a new extractor fan. A truly excellent team of three (M, R and C), highly competent, friendly, tidy and trustworthy, were involved in the installations (including fitting interior and exterior ventilation grilles where the gas flue went through the masonry walls). We LOVE the sunamp and the elkatherm (bespoke colour) radiators. My views are that the sunamp provides water at better pressure to the shower/bath and at more immediate, consistent temperature. The heaters are versatile in the degree of control (4 mode settings) and a surprise for me was the integrated control display (no separate thermostats on walls). Gas CH cannot continue (my view) if we are to meet our environmental targets and we are glad that we have done this NOW. CHS are, in my view, well ahead of the 'field', were more competitive than the competition we invited to price, and I'd have no hesitation in recommending them to others considering making a similar eco-friendly move.
Customer in Oxfordshire Posted on 20/11/2021 , work completed 20/11/2021
The trader replied (on 04/01/2022)
Thank you for your lovely review, it was a pleasure working with you on your transition away from a gas central heating system. We hope you enjoy your Elkatherm heating and Sunamp Heat Battery for many years to come.
The perfect solution
Customer Service
Quality
Value
When we first bought our apartment the only heating was night storage running on eco 7. We knew very early on that this will not do and it g=had to be replaced with a more modern, convenient and maybe even a lower running cost. The problem for us that due to the property being Grade 11 listed Gas would be very difficult to install so electric had to be the way. I looked at various options and quotations and arriving at Cotswold Heating Solutions ticked all the boxes. We had a very good and clean installation with an Elkatherm system that worked a treat. But I made a mistake... I failed to have a radiator in our spare room which I use either as a study and a second bedroom. Over a year later I called Simon, the MD and requested this to be done. Maybe a week or two later and it was fitted - perfect. It was fitted superbly well, no panic and now our apartment is so ready for winter. Fitting these radiators may not be the cheapest solution but for us its about our comfort and thats where CHS come into their own. The programing took me a while to get my head around but now we're there. And to use an old expression 'we should have done it ages ago' - with Cotswold Heating Solutions. If this reads like a solid piece of promotional advertising copy, then its only because the service and the product deserves it. Brilliant, cant say better than that.
Customer in Gloucestershire Posted on 02/11/2021 , work completed 28/10/2021
The trader replied (on 03/11/2021)
Many thanks for your lovely review. It was a pleasure to be able to help again and we hope you enjoy your Elkatherm heating for many years to come.
Fantastic service
Customer Service
Quality
Value
From start to finish Cotswold Heating Solutions were brilliant. They surveyed our house and installed our radiators so quickly and were professional and polite throughout. Wouldn’t hesitate to recommend them if you need a heating solution!
Customer in Wiltshire Posted on 02/11/2021 , work completed 02/11/2021
The trader replied (on 03/11/2021)
So glad we were able to assist with the heating in your new house. As you had no heating it was important for us to be able to prioritise your order and I am pleased we were able to complete the installation in such a short space of time.
An efficient, technically competent and courteous service
Customer Service
Quality
Value
Cotswold Heating Solutions had been recommended to me by an experienced sustainability consultant and colleague, who provides an advisory service to Parochial Church Councils in the Diocese of Gloucester. My own domestic scheme involved C.H.S. advising on the product, the sizing and installation of three Elkatherm rads. in a reasonably large house extension. The whole process, including deferring the installation for the build to catch up with the wiring second fixings, was handled with care and attention to detail; with a very efficient installation team that happened to be led by a member of the C.H.S. family business. It has been good to support a local business, and we wish it well for the future.
Customer in Gloucestershire Posted on 01/11/2021 , work completed 28/10/2021
The trader replied (on 03/11/2021)
Great to hear that you are really pleased with your Elkatherm radiators. We love to work with customers recommended to us and as a family business we strive to go that extra mile to ensure that the entire client experience is as good as it possibly can be. Thank you for a great review and we wish you many years happiness with your Elkatherm radiators.
Installation of two Elkatherm radiators
Customer Service
Quality
Value
I was directed to Cotswold Heating Solutions by another company in the Elkatherm group who suddenly realised they didn't actually cover my area. My enquiry was dealt with very efficiently, including an apology for the situation, which was not their fault. The radiators were installed in the estimated half a day and I was shown how to operate them. It's still early days but initial calculations seem to indicate that costs will be comparable with the previous gas central heating, and the property is at the temperature I need.
Customer in Somerset Posted on 24/10/2021 , work completed 29/09/2021
The trader replied (on 03/11/2021)
Thanks for your positive review, it was a pleasure dealing with you. Customers converting to Elkatherm electric heating from Gas central heating is a huge part of our business and we like to think we are rather good at it! I'm glad the running costs seem to be similar to that of your old gas system and this is what many of our customers report back. The future is electric and with Elkatherm's A++ Energy Performance Rating, the time to be worried about running costs of electric heating is now over.
Fantastic Service!
Customer Service
Quality
Value
Needed to replace 2 old night storage heaters and had several companies out to quote. Simon (the managing director) was very friendly, knowledgeable and informative during the survey. I felt very assured that the Elkatherm radiators were the perfect choice for me. One of the things I love about them is their A++ energy performance rating. Having used the radiators I can only say how impressed I am with ease of operation and their great looks. I won't hesitate to recommend this wonderful family company to all my friends and family!
Alice in Gloucestershire Posted on 19/10/2021 , work completed 01/10/2021
The trader replied (on 21/10/2021)
Thanks Alice, we are pleased to hear how happy you are. We really appreciate the positive review and shall pass on your feedback to the entire team that has been involved in your installation.
Dissatisfied customer
Customer Service
Quality
Value
Think very carefully before using this company. No consideration was given to the lack of sockets by the salesman. This necessitated additional costs to provide spurs to radiators. After having paid £10k and losing programming during a recent power cut, I am now told it is not their problem. The call out to reprogram will be £80 plus VAT - shameful.
Customer in Gloucestershire Posted on 18/10/2021 , work completed 29/09/2021
The trader replied (on 19/10/2021)
I'm really sorry to hear you are disappointed. During the survey by our engineer (we don't employ sales people) it was explained that each radiator would plug directly into an existing socket. You were happy with this, but before installation decided you would rather us install additional power points which we duly did for you. Following a power cut it was only your towel radiator that needed reprogramming and we provided you with instructions and online video tutorials to help. We also offered to attend for a small, discounted charge which, seeing as it was through no fault of ours is surely fair to cover the cost of sending an engineer out? We wish you had spoken to us directly before leaving a negative review but please feel free to call us on 01453 368030 to chat this through if you wish.
New Elkatherm radiators!
Customer Service
Quality
Value
I am so pleased with both my new heating system and the friendly professional assistance from Simon and all the staff I engaged with from my first phone call until the installation of my 4 Elkatherm radiators. I was seeking to remove my ancient storage heaters and couldn't be happier with my choice. The old radiators were removed and the new ones installed in optimal new locations in my flat. The work was done just as Simon described it would be and at the costs he quoted on his initial visit to my home. The 2 men, Ricky and Charlie, that installed the radiators were friendly, respectful, engaging and exceptionally tidy throughout both the removal and installation process. They arrived at the time they said they would that morning and had the job completed by early afternoon. They were also very patient in their teaching session for using the system once the job was completed. I could not be happier with Simon and his team, as well as the product they have installed. Thank you Cotswold Heating!
Customer in Oxfordshire Posted on 18/10/2021 , work completed 14/10/2021
The trader replied (on 21/10/2021)
Thanks for such a lovely review. So glad you are pleased with your new Elkatherm heating and hope that you enjoy many years of highly efficient heating. We have passed on your kind remarks to the whole team.
Disappointing
Customer Service
Quality
Value
I engaged this company to install an electric heating and hot water system in my Victorian terraced house. The managing director, who is a qualified electrician, came to carry out a survey. He did not look to see if the existing electrical system was suitable to support the new installation. It wasn’t. An hour after the installation team left I had no electricity on the ground floor. They came later to provide a temporary remedy. The MD, Simon Rhys-Davies states “your electrical installation and associated condition is not our responsibility “. I would agree. However, I would suggest that the installation of a new system should not be sold to a customer without checking that the existing electrics can support the new installation safely.
Customer in Bath and North East Somerset Posted on 11/10/2021 , work completed 22/09/2021
The trader replied (on 12/10/2021)
Many thanks for your review. We value all feedback, both positive and negative as it helps us to maintain our very high standards. On this occasion I am sorry you feel that we fell short of the mark. Unfortunately your existing electrical installation harboured an electrical fault that was not evident during initial survey and only presented itself following the installation. However, we responded to the problem that evening, sending an engineer out at 21:30pm to investigate. We then ordered materials required and carried out a second visit to rectify the problem for you and all at no charge, even though it fell outside of our remit and agreed scope of works. As a family company we always go above and beyond and that is what we feel, sets us apart from our competition (as can be seen from all the other glowing reviews here) but we can only apologise that you feel this wasn't the case. Going forward we wish you all the best and hope that you enjoy your new heating and hot water solutions for many years to come. The CHS Team.