Cowley Electrical Contractors Limited

I contacted Cowley Electrical at the end of May in regard to domestic lighting installation/rectifcation work and was contacted promptly by via email saying one of their electricians could attend on 4th June. Liam came out on that day, and was quickly and accurately able to assess the. work involved. I then received a quote from Neil Cowley, detailing the work necessary and price. This was a very reasonable quotation, as 3 separate tasks were entailed. On agreeing the quote, I was promptly contacted via email to inform me that they would be with me on 10 June. Liam again attended and carried out the work in a very proessional and attentive manner. Every aspect of the job was completed entirely to my satisfaction. All relevant certification was forwarded to me on completion. My whole experience was a very positive one, and I can strongly recommend this company. Additionally, throughout the process I was kept well informed by customer support staff via email and text/phone.

My experience with Cowley Electrical from start to finish was of an outstanding, professional company. Well deserving of the 5 star reviews and Which Trusted Trader designation. I found this company from Which Trusted Trader and what a good decision it was. As many have said Neil and Liam are both the epitome of professionalism. Every aspect of the work carried out was outstanding. The initial EICR uncovered several unsatisfactory conditions which were thankfully remedied over the 3 days Liam spent correcting and upgrading my electrics. What an absolute gem he was. Courteous, Very hard working and fastidiously tidy. Could not have asked for more. To put my comments in perspective I ran a service company for 30 years with the same ethos as Cowley Electrical and so I know how difficult it is to maintain such a high level of customer satisfaction. I have absolutely no hesitation in recommending Cowley Electrical. Thank you Neil, Liam and Which.

We have used Cowley electrical on a number of occassions and have always found them to be very reliable. The work over two days was completed very professionaly by Liam. He is always extremely knowledgeable,polite,and just gets on with his work and completed the job to our complete satisfaction. I have no hesitation in recommending Cowley Electrical to anyone.

This has been the second time that I have used Neil Cowley and his team and on both occasions their work has been excellent. Everything from the initial contact and assessing the work, through the quote process and then scheduling the task is very professional. I have no hesitation in recommending them for any electrical work.

Cowley performed a site survey recommending important improvements. They quoted for and were awarded the works. They were very good at planning on the work schedule and flexible with payment terms before and after. Their engineer was punctual, polite and professional throughout 4 days on site. They added value above the scope of work too when they were able to respond to existing and new situations on site as they occurred. Most importantly they didn’t have to wait for things to go wrong or respond to quality snags or complaints because they were so competent in electrical work and had a planning/preventative risk mindset. This made the whole experience in our home safe and with hardly any disruption which was excellent. Cowley have an enterprising business approach and you can tell are customer focused, seek to set high standards and also seek to continually improve.

Neil arrived just when he said he would to remedy some faults detected on his previous thorough electrical inspection. He was friendly, professional and very tidy. I would not hesitate to recommend Cowley Electrical.

We’ve used Neil Crowley several times during 2023 and always been delighted with the outcome. On the latest occasion Neil himself did the work replacing an extractor fan in the bathroom with the minimum amount of fuss. Whatever the work involved they are always prompt and very tidy - no dirty footprints or excessive clearing up after. They seem competitively priced and I always recommend to my friends and family.

With flood water an inch from the front door and no electricity supply, my daughter and young grandchildren arriving in a few hours, I was delighted to see Cowley Electrics who isolated the electricity fault and re-connected our supply. We were able to use our pump and had a warm house for our guests. Prompt, personable service on a day when flooding was causing havoc everywhere.

The task included a one day inspection followed by a further four days of work. Liam the electrician was prompt, informative, thorough and efficient. Each day he cleaned and tidied up putting any furniture that he had moved, back in place, before he left. Although Liam had to work in every room he was not intrusive. He was easy to talk to, polite, understanding and kind. Liam is a highly professional electrician who works to a very high standard. I would not hesitate to contact Cowley Electrical Contractors again if needed and I would certainly recommend them to others. Glenys Carrick (aged 85) near Cirencester Gloucestershire.

I found Cowley Electrical very responsive and helpful, always getting back to me when they said they would. They sorted out the electrical fault in my wet room despite it being something of a mystery. The engineer was friendly and understanding. I will definitely call upon their services again.