Endorsed by Which?

Cox and Sons Roofing

5.0

48 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1980, we are a completely family run business.
We mainly cover most of Waltham Forest and the surrounding Essex areas.

Regretfully we are unable to accept enquiries from landlords at this time.

What we do:
Whether you have a single broken slate or require a whole new roof we can provide the service you need.

Our services include but are not limited to:

Slating
Tiling
Guttering
Complete new roofs
Flat roofing
Roof light installations
Leadwork (including specialist welding)
Roof Reports/Assessments

What we do

  • Roofers

    • Chimneys
    • Flat roofing
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
  • Chimney builders, liners and specialists

  • Drain clearance contractors

  • More Services

    • new roofs
    • pointing
    • slating and tiling
    • guttering clearance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
48 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent repairs and renewing
Customer Service
Quality
Value
Cox's was recommended to us after a previous firm added further damage to our roof. Cox's were polite and informative providing photos and information about the work that needed to be done. They took great care when entering our home and after the work was completed removed all rubbish and using their own equipment swept and washed surfaces so that it was left exactly as they found it. Needless to say the quality of the work was excellent.
Customer in Greater London Posted on 28/09/2024 , work completed 26/09/2024
Superb service
Customer Service
Quality
Value
Such a wonderful experience to encounter such a well run local family business. Laura's communication on whatsapp was brilliant throughout. Josh, James and Ellie arrived punctually at the specified time and they politely and patiently answered all my questions before working diligently all day. I had a bay window flat roof covering replaced and new front guttering installed and am very satisfied with the result. Alan kindly popped back a couple of days later to complete an additional small job (replacing a hip tile) Highly recommended.
Customer in Greater London Posted on 24/09/2024 , work completed 17/09/2024
Another 5* review!
Customer Service
Quality
Value
We cannot recommend Cox & Sons more highly. The service was just brilliant from beginning to end, and they were especially kind accommodating our curious cat on the roof. Our neighbour recommended them to us and we’re so glad they did. Exemplary service, thank you.
Customer in Greater London Posted on 12/09/2024 , work completed 09/09/2024
Chimney Cowls
Customer Service
Quality
Value
Called to ask for some advice on some Chimney Cowls on some unused chimneys which i needed to cover but remain ventilated. I was advised on some and he came to fit them. Sorted the job quickly. Turned up on time. Pleased with the work.
Which? Trusted Traders Consumer Posted on 11/07/2024 , work completed 01/07/2024
Installation of Velux window in loft - a great job
Customer Service
Quality
Value
This is the second job that AJ Cox have done for us. Some years ago they replaced a flat roof which is still going strong, and just now installed a Velux window in the loft. On both occasions they have done a great job, when they said they would, at the price quoted, easy to deal with and a pleasure to have around.
Customer in Greater London Posted on 11/06/2024 , work completed 07/06/2024
Fascia Replacement
Customer Service
Quality
Value
From start to finish, this is a professional organisation. From start to finish I was kept informed. No surprises and the job was started or completed and all within the timeline given. Very friendly team.
Customer in Greater London Posted on 29/04/2024 , work completed 25/04/2024
All the reviews are true!
Customer Service
Quality
Value
Can't say more than what has already been said. Polite, efficient and inspired full confidence. Our border terrier fell in love too! Spotless cleanup. Brentwood Scaffolding were equally as good with seamless coordination between them and Cox Roofing. I will be adding them to my v. small list of London contractors you can trust.
Customer in Greater London Posted on 11/04/2024 , work completed 11/04/2024
Excellent All Round Service
Customer Service
Quality
Value
I can't rate Cox and Sons highly enough. From my initial phone contact to settling their invoice, I'd award them 6 stars if I could! So helpful and professional, a pleasure to deal with. I had a couple of slipped tiles and a long piece of guttering which had lost several brackets - both looked ready to fall. Alan managed to visit me in between other jobs. He quoted me there and then, a very reasonable price, and carried out the remedial work. The work looks great and I am very happy customer. I would highly recommend Cox and Sons roofing.
Customer in Greater London Posted on 09/04/2024 , work completed 08/04/2024
Friendly and efficient
Customer Service
Quality
Value
Three of them came to replace my old gutters. Efficient and friendly, and exactly as agreed. Insisted on taking off boots when going to the loo upstairs.
Customer in Greater London Posted on 21/02/2024 , work completed 25/10/2023
Excellent Team
Customer Service
Quality
Value
"Cox sons and daughter" replaced the flashing on our roof. The work was carried out calmly and smoothly, to a high standard. The team were very pleasant and friendly. They immediately inspired confidence. A careful, clean and thorough job.
Customer in Greater London Posted on 08/02/2024 , work completed 02/02/2024
Replaced roof tiles at front elevation of the house
Customer Service
Quality
Value
Roof tiles replaced to an excellent standard. Alan and family, thank you for providing an approachable and friendly service. Merry Christmas and best wishes for 2024! Kind Regards Pat and Jamiela
Customer in Greater London Posted on 11/12/2023 , work completed 18/08/2023
Professional, reliable and excellent service
Customer Service
Quality
Value
Cox and Sons have been absolutely fantastic to work with. From a thorough visit to establish what the right work to be done is (rather than others just eyeballing it and guessing) through to completion of the job. Everyone has been very friendly, professional and it has just generally been a very nice experience. We will definitely contact them again for any future work!
Customer in Greater London Posted on 06/12/2023 , work completed 05/12/2023
Great family firm offering first class service
Customer Service
Quality
Value
Renewal of guttering, and soffit which required scaffolding. So easy to deal with; lovely people and very accommodating when we hit a snag of access to the rear of the property. I would recommend whole-heartedly.
Customer in Greater London Posted on 24/09/2023 , work completed 14/08/2023
Excellent service
In the end, I did not use this company because I chose to have a zinc roof again, and they do not work with this material. However, their quote was excellent and very detailed, as well as being professionally produced. I would definitely recommend them and if my main roof or gutters and soffits needed adjusting or repaired then I would be in touch. Importantly, Mr Cox was pleasant and attentive and I felt safe talking to him - unlike my dealings with other roofers and tradesmen recently.
Customer in Greater London Posted on 03/08/2023 (Reviewer did not use service)
guttering problem fixed
Customer Service
Quality
Value
The pre-visit was particularly thorough and demonstrated a good understanding of some problems with the guttering that had failed to be dealt with by previous workmen. The administration and planning was very professional and reliable with no change of dates etc. On the day of the work, the team were very capable, friendly and thorough with a full grasp of the issues. It is especially useful to have the person making the original recommendations being the one who carries out the work - something that doesn't often happen. All-in-all I was very pleased with the work.
Customer in Greater London Posted on 07/04/2023 , work completed 06/04/2023
Excellent work, communication and problem solving
Customer Service
Quality
Value
Alan and family installed a replacement flat roof and repaired a shed roof, coping tiles and other bits and pieces & installed a light well. The work is excellent with a great finish. The team are highly professional, communicate very well and do what they say they will do, when they say they will do it (and more on this occasion). They solve issues arising with no fuss and are highly reliable. They are a real pleasure to deal with and very friendly and trustworthy. It is so reassuring to be able to relax while work is being done and know they will turn up each day as promised. Very well done and thank you.
Customer in Greater London Posted on 28/01/2023 , work completed 27/01/2023
Excellent job done on our roof flashing
Customer Service
Quality
Value
Couldn't recommend Alan and Ellie from Cox and Sons enough! Great and speedy customer service - got the quote and booked in swiftly for some roof flashing we needed for our small exterior roof. Alan and Ellie were professional, efficient, and super friendly! They are a pleasure to do business with, and we'll definitely be getting in touch for any further roofing needs.
Customer in Greater London Posted on 23/01/2023 , work completed 23/01/2023
Excellent Work
Customer Service
Quality
Value
We are very happy with the work carried out to replace our roof valley and gutter. Cox & Sons were very efficient, punctual and friendly. 10 out of 10 from us!
Customer in Greater London Posted on 15/07/2022 , work completed 11/07/2022
Great Job
Customer Service
Quality
Value
Having struggled for a while to find a good and reliable roofer I’m very happy to have found the Cox family. They replaced a flat roof and fitted new fascia and gutters to my house. They were professional, efficient, reliable, friendly and kept me fully informed at all stages of the work. I highly recommend this company.
Customer in Greater London Posted on 16/05/2022 , work completed 13/05/2022
Excellent job.
Customer Service
Quality
Value
Cox's completed a lead bay roof for me. Could not fault them. Came and quoted quickly and gave a good lead time for starting the work which they met and turned up when they said they would.. Excellent workmanship, polite and skilled roofers, finished job looks fantastic. Cleared up completely afterwards. Invoiced price was as quoted.
Paul in Greater London Posted on 06/05/2022 , work completed 06/05/2022
First-rate family business
Customer Service
Quality
Value
Trustworthy, friendly, polite. Thrilled to have had them do the necessary repair work after last February's stormy weather.
Customer in Greater London Posted on 26/04/2022 , work completed 08/04/2022
Urgent guttering repair
Customer Service
Quality
Value
I requested a visit on Good Friday and they arrived on Tuesday after the bank holiday. As it happened they had the appropriate replacement parts in their van and got to work immediately. All completed within a couple of hours and left clean and tidy. Well done!
Customer in Greater London Posted on 20/04/2022 , work completed 19/04/2022
Consistently reliable and good quality
Customer Service
Quality
Value
We have used this firm for over a decade to maintain our roof and guttering. They have done an excellent job and are a pleasant and friendly team to deal with. The prices are always fair and the work high quality.
Customer in Essex Posted on 13/04/2021 , work completed 01/04/2021
Excellent
Customer Service
Quality
Value
Dealt with a long-standing leak in roof. The work was as scheduled and on budget. We'd made a previous attempt to fix the problem with a different trader, and we'd also obtained several quotes - Cox's inspection, diagnosis and work was more thorough and comprehensive. We chose them for their approach, not the price, which was more than most (not all) of the quotes but we felt it was worth it. Alan and his family were very pleasant, helpful, altogether a pleasure to do business with. It hasn't rain since, but I'm optimistic that we won't see the problem again.
Ruth in Leytstone Posted on 13/04/2021 , work completed 07/04/2021
Friendly, efficient and trust-worthy
Customer Service
Quality
Value
They turned up promptly, worked efficiently, and kept me informed. I was lucky to have the quick repair done very quickly since they'd finished another job a day early. Good to have some-one that you can trust.
Customer in Greater London Posted on 28/01/2020 , work completed 17/01/2020
Fantastic new roof - thanks Alan and co
Customer Service
Quality
Value
Alan and the guys fitted a new slate roof including a gable to the front of our house in Leytonstone. It also required additional supports to be fitted inside the roof. They were very friendly, had the work done in a week as predicted. The costs were as originally estimated and reasonable based on other quotes we received. I’m no expert but the roof looks very professionally done inside and out and Alan is clearly very experienced and does a good job. Communication ahead of the job was also good. Would highly recommend. Thanks Alan.
Customer in Greater London Posted on 17/11/2019 , work completed 08/11/2019
Fast, professional and pleasant to deal with.
Customer Service
Quality
Value
Provided a good quote for me on a range of work, and conducted a subset of that without issue, delivering this very quickly and without fuss. Followed up on my questions after the job done and provided assurance that work would be redone if needed (it wasn't). Nothing negative to say. First class.
Customer in Greater London Posted on 20/05/2019 , work completed 26/02/2019
As usual, cheery, efficient and value for money
Customer Service
Quality
Value
I cannot recommend the Cox family more highly. From initial enquiry (answered within 24 hours - even though it was over the weekend) to finished job was effortless and pain-free - would that all builders worked like this. The front guttering needed replacing and there was a leak from next door's oddly built extension that only happened when the wind and rain were from one particular direction . . . but a solution was proposed and carried out. We were told the job would take a day - and it did. They were incredibly neat and tidy. The final price was as quoted - and they cleaned out the back gutter while they were up there. I once made the mistake of using someone else. I never will again!
Customer in Greater London Posted on 19/04/2019 , work completed 15/04/2019
Great work. The family work together well and are friendly and explain everything
Customer Service
Quality
Value
Cleared out debris from an old Victorian lead valley and made watertight and replaced broken tiles. Cleared gutters and blocked a hole where birds were entering and damaging the loft. Sealed the brick wall above my garage door with Cromopol fibreglass solution. This is the 6th time I have employed them over the past 20 years in my present and previous homes and I can highly recommend them. They provide before and after photos of the work done.
Customer in Greater London Posted on 30/03/2019 , work completed 27/03/2019
Excellent work - flat roof replaced
Customer Service
Quality
Value
Moved into a house to discover that a flat roof on the first floor was leaking. Autumn was on its way, and the house needed to be watertight before winter. Within a day of making an enquiry, Alan Cox had visited, assessed the situation, and provided a quote. It was extremely reassuring to have a quotation which clearly listed each stage of the project, estimating time and cost. The job was booked, and work was scheduled for later in the following week. The team arrived as planned and, as extra crew were available, the job was completed ahead of schedule. Without extra charge, gutters were cleaned and some other minor tasks were done. Once the roofing team had finished, the removal of scaffolding was arranged and completed that same afternoon. Trustworthy and reliable, thoroughly recommended. Great value for a job well done.
Andrew & Fiona Lukas Posted on 07/11/2018 , work completed 07/11/2018
Great job
Customer Service
Quality
Value
Excellent work carried out, clearing and mending gutters, valleys, replacing down pipes and putting back slipped tiles. The team were lovely, friendly and did a really professional job. Such a relief to have trustworthy, accurate estimates so I could budget the very reasonable cost.
S Lockley Posted on 21/10/2018 , work completed 21/10/2018
Great work removing and installing new roof to a Victorian house
Customer Service
Quality
Value
Alan and his family team provided a smooth stress free experience removing an old time expired roof and the installation of a spanking new one to a house in East London. They went out of their way to advise and problem solve other problems found when the roof was removed such as the need to repair walls and repoint. They demonstrated a professional approach built on years of experience and showed a high regard for health and safety. They were trustworthy and I felt completely comfortable in them accessing the house and they left the job site tidy. Alan provided sound advice about the future management of the roof. If you need roof work I could not recommend Cox and Sons and Daughter more highly.
Mike Patton Posted on 08/09/2018 , work completed 08/09/2018
Excellent work
Customer Service
Quality
Value
Removed tiled roof which was covering an extension at the back of the house, replaced tiles with a fabric roof and fitted a dome to allow natural light into the room below. All of the work has been done to a high standard. In addition, everything had to be carried through the house, there were no problems with dust or damage. Highly recommended!
Robinson Posted on 30/03/2018 , work completed 30/03/2018
Good Job !
Customer Service
Quality
Value
Replacement and re fixing of fascia boards, guttering and downpipes on old Victorian terraced property. Nice family firm, Laura very helpful. They arranged a convenient time and worked around the needs of my 94 year old Dad, who lives there. Local people recommend them and I found them totally trustworthy - particularly important when they need to come through a vulnerable persons home. They seem very professional, knew their business and suggested cheaper ways of doing stuff as well as a couple of extras where the original tiles didn't overhang the roof sufficiently. I'm asking them to do some more work for me soon.
Which? Trusted Traders Consumer Posted on 05/03/2018 , work completed 05/03/2018
Tried and trusted trader
Customer Service
Quality
Value
We had an ongoing problem with water leakage from our rear roof into the inside walls of our terraced property. Alan Cox and Sons removed a course of tiles and fitted a new support batten and eave tray to deflect any water ingress. The team arrived promptly and carried out the work professionally and have fixed the problem. I have used this excellent local company before and have found them a delight to deal with, have utmost trust in them identifying roof issues and I wouldn't hesitate to recommend them to troubleshoot and carry out any remedial works.
Which? Trusted Traders Consumer Posted on 09/02/2018 , work completed 09/02/2018
Which? Local Review
Customer Service
Quality
Value
A great job done professionally and efficiently. Additionally they fixed piping which was broken, made sure the dog did not run out and did everything with a smile. Thanks very much
BFlats Posted on 21/09/2016 , work completed 21/09/2016
Which? Local Review
Customer Service
Quality
Value
I needed some roof work done. Cox and sons gave me a reasonable quote and did a very good job. Will definitely use them again
chitrag Posted on 10/06/2016 , work completed 10/06/2016
Which? Local Review
Customer Service
Quality
Value
I called Cox and sons if they would clean our gutters , only a small job but a necessary one . They came round within a few hours and carried out the work for a very fair price . Prompt , professional and very friendly . No hesitation in recommending them .
dabs1989 Posted on 24/11/2015 , work completed 24/11/2015
Which? Local Review
Customer Service
Quality
Value
2 young men came around to fix a leak in my roof. We decided that a lead flashing needed to be fitted. They carried out the work in good time and to a high standard, I was billed for the same as the reasonable quotation they had given me. I would not hesitate to recommend Cox and Sons, and will certainly use them again if I need any roofing work done.
Richard My Posted on 29/12/2014 , work completed 29/12/2014
Which? Local Review
Customer Service
Quality
Value
Small flashing and tile repair promptly quoted for and then carried out within 24 hours, at a reasonable price. Turned up when they said would, and job done quickly and professionally. Would thoroughly recommend.
Eastender81 Posted on 30/07/2014 , work completed 30/07/2014
Which? Local Review
Customer Service
Quality
Value
We asked Alan to give us a quote for repairing some split tiles on the end of our kitchen extension, and for doing various other tidying-up jobs on the roof (fixing the odd broken tile, taking down an old television aerial boom, replacing some missing pointing). It took a little while to arrange a successful appointment for a quotation, and then a little while longer to fix a date for the work to be carried out, but the extra persistence paid off. Alan and his team turned up on time as agreed and finished the job by the early afternoon with a minimum of fuss. The repairs look good and were completed with care to preserve as many of the original tiles as possible. Given the variability of roofer's schedules caused by inclement weather, following up on a few e-mails was worth the quality of the final work.
Liz&Geoff Posted on 20/05/2014 , work completed 20/05/2014
Which? Local Review
Customer Service
Quality
Value
I asked Alan Cox to provide me with a quote to clear out my gutters which were constantly leaking and damaging my front-door porch. I did have to wait a couple of appointments for a quote, but I was pleased with the comprehensiveness of the quote, complete with photos of the areas concerned, and some additional work he recommended. On the day, all tasks were completed in one morning, and and I was impressed that Alan was able to diagnose a long standing gutter fitting problem (missed by other roofers), and that he was able to do some additional remedial work on the roof for tiles which had slid from position. I would definitely recommend Cox & Sons for their high-quality work.
Ruisongxi Posted on 15/04/2014 , work completed 15/04/2014
Which? Local Review
Customer Service
Quality
Value
After getting over the shock of needing a new roof, Alan and his sons did an amazing job through some difficult weather including the recent storm. Our back extension made it more complex especially for erecting the scaffolding. Nothing seemed a problem and they were clean and well organised. We were kept informed every step of what they were doing. It was like having friends doing the work. Really pleased. Have already recommended them. Many thanks.
Penny2208 Posted on 04/12/2013 , work completed 04/12/2013
Which? Local Review
Customer Service
Quality
Value
We called Alan Cox a few days ago due to a missing tile on our roof; and similar problem on our neighbour's roof. He came the same day to survey the problems, and also quickly fixed both problems at an extremely reasonable price. He also checked the rest of our roofing; and unlike so many conman builders [which is the average member of the public's dread] did not diagnose any problems that don't exist [!] and in our case found the rest of the roofing fine. Excellent work, very reasonably priced, and totally trustworthy! Most strongly recommend!
Chris Goldsmith Posted on 20/10/2013 , work completed 20/10/2013
Which? Local Review
Customer Service
Quality
Value
Alan and his son have removed debris between the tiles and the underfelt and they have placed air vents. They checked carefully all the roof and replaced broken tiles. They are professional and did the work efficiently. I can recommend Alan Cox and sons
Mr Green 24 Posted on 21/06/2013 , work completed 21/06/2013
Which? Local Review
Customer Service
Quality
Value
Alan and his sons did a superb job on the roof of our two adjoining Georgian terraced houses. They expertly replaced the lead over a bay and the linked gutter. The work also involved stripping out a bottom course of tiles to the mansard roof, setting them aside for re-use, and fitting cover flashing in the joint parapet wall. Alan is very knowledgeable about modern and old roof architecture. We had suffered rainwater leaks for about three years. They were patched up but always returned after a while. Finally, we contacted Alan who confidently diagnosed the problems and resolved them. He takes pictures with his smartphone of any defects he finds on the roof so you can agree and be sure of what needs to be done. He also did excellent and necessary repair work on the front and rear gable end walls of the roof. This meant stripping out tiles and fitting aluminium soakers to each course. Because Alan does everything in a highly professional way, we cannot recommend him enough.
Probing Trevor Posted on 04/05/2013 , work completed 04/05/2013
Which? Local Review
Customer Service
Quality
Value
We were having continuous problems with a leaking valley, which previous roofers had failed to sort out. Alan gave a clear explanation of what he thought the problem was and what work was required. Alan & Sons took their time over the work and even showed me pictures of the work carried out. Excellent and courteous service.
karl1969 Posted on 08/10/2012 , work completed 08/10/2012
Which? Local Review
Customer Service
Quality
Value
Alan Cox and his sons did a first class job on my aging roof at a reasonable price. At last I have found a tradesman I can trust and is easy to deal with.If you have problems with your roof he is your man.Well recommended
aneggies Posted on 17/07/2012 , work completed 17/07/2012
Which? Local Review
Customer Service
Quality
Value
Alan and his sons were easy to deal with: very prompt response in terms of visiting the site, quoting and responding to queries. The quote was reasonable compared to others and he actually carried out other minor jobs within that price once he had commenced. Job was done quickly and cleared up completely afterwards. Cannot recommend too highly.
liane Posted on 01/10/2010 , work completed 01/10/2010