In November, during some exceptionally heavy storms, we had leaks from our ceiling. Having only recently moved in, we were surprised at this. Having contacted Craig, he sent an emergency team over to identify the sources of the leaks and make good some previously botched work carried out by the previous owner of the house. This patched up the roof enough to stop the leaks, but then Craig returned with his team a week or so later to properly carry out the remedial work. There was a further problem with one of the leaks which emerged a few weeks later during the Christmas break, and Craig returned to remedy the problem within days...and it seems to have done the trick. I highly recommend Craig and his team as professional, skilled and friendly. 5 stars from me.