From the first contact to receiving the final invoice it has been a terrific job! After locating Craig through the Which Trusted Traders web site on a Friday, I emailed to say would he contact me. He did so, by email, the same day, promising a phone call the next day, a Saturday. He proposed coming over on Monday, and did so at the time arranged. An estimate followed quickly, the work starting very soon afterwards. His team were a delight to have around, working efficiently and with practically no inconvenience. They were polite, with a great sense of humour and showed a high degree of professionalism. The job was completed on schedule, leaving absolutely nothing to clear up and the invoice delivered, by email, shortly afterwards, with a friendly note. What a terrific experience! Very strongly recommended!