Endorsed by Which?

Craigavon TV Service Centre Limited -Samsung Service Centre

5.0

6 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

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What we do

  • Appliance repairs and servicing

Customer reviews

Why you can trust these reviews

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5.0
6 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
Repair to Samsung TV, which had a line running down the screen. Issue fixed by expert employee who had technical knowledge of the issue. Made sure we were happy with fix before leaving. Great service.
Which? Trusted Traders Consumer Posted on 03/02/2023 , work completed 03/02/2023
Endorsement Reference
Customer Service
Quality
Value
TV screen went blank. I contacted Samsung, they asked me to contact Craigavon TV repair. ( they gave me their email & phone number). I contacted them, leaving. Brief description of what the problem was. I was asked if I could email some footage of the problem. I did this, I thought.this was amazing, I filmed turning the TV on, showing the blank screen ect, they were able to watch my film and detect the problem, saving time and call outs. I was contacted straight away, stating I needed a new screen. They said they would order one, that it usually takes a couple of days. Then they would be in touch to arrange a suitable date & time to repair the TV. It took just a couple of days for the new screen to arrive.( very quick delivery). We arranged a date & time, 2 days later. The time 10.00am to repair the TV. A couple of minutes early, the two men arrived and took the broken screen and replaced it with the new one. Literally 10 minutes the TV was fixed. No mess or anything, two very polite young men. I have never had such a straight forward, speedy, hassle free experience with any trade people. Although my guarantee had just ran out, Samsung agreed with Craigavon TV Repairs that there would be no charge. I couldn't recommend Craigavon TV Repairs enough. An amazing trader.with fantastic staff, Thank you again for everything.
Which? Trusted Traders Consumer Posted on 03/02/2023 , work completed 03/02/2023
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Value
My Samsung QLED TV screen was faulty and the front screen was replaced by Craigavon TV Services
Which? Trusted Traders Consumer Posted on 03/02/2023 , work completed 03/02/2023
Endorsement Reference
Customer Service
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Replace tv screen
Which? Trusted Traders Consumer Posted on 03/02/2023 , work completed 03/02/2023
Endorsement Reference
Customer Service
Quality
Value
My Television stopped working contacted Samsung who arranged for Craigavon TV Centre to carry out my repair.They contacted my the next day to discuss my repair. A service engineer arrived at my home within a few days and had the repair done within an hour. An excellent service provided by a brilliant company I would highly recommend this company to anyone needing tv repairs. Mr Brendan Sherry
Which? Trusted Traders Consumer Posted on 03/02/2023 , work completed 03/02/2023
Endorsement Reference
Customer Service
Quality
Value
I had purchased a Samsung television in 2021 and one week before it was a year old it developed a fault. I contacted the UK support arm of the Samsung and they diagnosed the issue and arranged for Craigavon TV centre to carry out the repair. Within a week the technician from Craigavon TV Centre arrived at my home. The chap was well presented and very personable. He was quite happy chatting to me about TVs, what he was doing and didn't mind my somewhat strange questions. He worked efficiently and was able to carry on the conversation without seeming to slow down. The chap replaced the screen of my TV, replaced all the leads and checked it was working properly. When he left, apart from a fully operational tv, it was as if he hadn't been there. No packaging, no mess, no disruption and a genuinely nice chap carrying out the repair. I couldn't ask for any better service
Which? Trusted Traders Consumer Posted on 03/02/2023 , work completed 03/02/2023