Endorsed by Which?

Crest Windows & Conservatories Ltd

4.9

61 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2020

About

Crest Windows & Conservatories Ltd is a family run business, placing emphasis on respect for our customer’s property, the quality of our installation and value for money.

We have been matching the right windows and doors with the right properties in Southampton, Portsmouth and the surrounding areas for more than 15 years and our team has 40 years of experience in this area between them.

If you would like to arrange an appointment you can phone or email us. We look forward to hearing from you.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Doors

    • Bi-fold doors
    • Patio doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • ​Aluminium doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Double glazing repair
    • UPVC Windows
    • Triple Glazing
    • Aluminium Windows
    • Window consultants
    • Double glazed units

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
61 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Double Glazing
Customer Service
Quality
Value
The men were friendly and professional. They arrived on time and got straight on with the job. They tidied up after themselves.
Customer in Hampshire Posted on 05/01/2024 , work completed 03/01/2024
New windows
Customer Service
Quality
Value
They replaced 4 windows on the front of the house. I am very happy with the work done. They arrived on time, and were very clean in the way they worked. Replaced some cladding around one window in order to give a perfect finish. I would be happy to recommend Crest Windows for this sort of work.
Linda in West Sussex Posted on 26/08/2023 , work completed 18/08/2023
Excellent work, thanks Crest
Customer Service
Quality
Value
The large contract was handled brilliantly throughout and they were meticulous about clearing up behind them. They completed the project early, despite poor weather throughout the period.
Customer in Hampshire Posted on 22/08/2023 , work completed 31/07/2023
Great workers
Had a door and window replaced with French doors work was carried out efficiently well tidied up after nice cheerful workers good price and on time
Sue in Portsmouth Posted on 14/07/2023 (Reviewer did not use service)
Outstanding Company
Customer Service
Quality
Value
We had a couple of broken-down windows replaced and other minor repairs. From the quotation through to completion of the work I could not recommend this company more highly. Accurate quote, kept informed on timescales, efficient, polite, and the work was over and above expectations.
Customer in West Sussex Posted on 26/05/2023 , work completed 26/05/2023
Prompt, polite and very efficient.
Customer Service
Quality
Value
I was kept informed beforehand and the men arrived promptly and set to work immediately. It was an unpleasant job and threw up unexpected problems which were dealt with cheerfully and efficiently, stopping only briefly to drink the coffee I provided. The job was to take out a rotting door and window from an outhouse. It had taken the brunt of the weather and it seemed practical to replace with weather resistant double glazing. Also replace fascia and guttering on adjoining garage. The end result exceeded my expectations, I am extremely pleased. There was no extra charge for the unexpected extra work involved and I felt that the work carried out was very good value for money. The men cleared away afterwards, leaving the patio area cleaner than they found it. I would certainly use these people again and recommend them to others. Full marks!
Customer in Hampshire Posted on 18/05/2023 , work completed 18/04/2023
Replacement back door and associated window
Customer Service
Quality
Value
Fantastic workmanship and friendly installers as always. Crest are our first choice for all windows, doors and conservatory works moving forwards. Gary and his team are brilliant to work with and happy to go that extra mile, even looking at a clogged drainpipe we had which needed further investigation.
Oli in Hampshire Posted on 15/01/2023 , work completed 11/01/2023
Thoroughly recommended
Customer Service
Quality
Value
We spent over a year trying to find someone to replace some double glazed units in a hardwood conservatory roof. Colin and his team were happy to do it, attended on time and offered advice on the replacement. They were efficient ordering and then installing the replacement panels. I would have no hesitation recommending them.
Customer in Hampshire Posted on 11/01/2023 , work completed 06/01/2023
Quality and value.
Customer Service
Quality
Value
Crest were friendly and professional throughout, from obtaining the initial quote through to completion of the work. Colin was very patient when we changed our minds a number of times over style/colour! Crest supplied and fitted replacement windows, a new sliding patio door and a new front door. The fitters arrived on time, did a great job and tidied before leaving. We would definitely use them again.
Customer in Hampshire Posted on 26/11/2022 , work completed 23/11/2022
Excellent service in replacing double glazed windows and doors
Customer Service
Quality
Value
I have no hesitation in recommending Crest for replacement windows and doors. Our experience in dealing with them was great, they provided top quality products and invaluable guidance. All work completed on schedule to a high quality finish. They fully tidied after each day and provided constant updates on progress. Communication with this firm was excellent, and we were kept up to date with everything promptly and fully Thank you for an excellent job
Customer in Hampshire Posted on 23/11/2022 , work completed 23/11/2022
Highly recommended
Customer Service
Quality
Value
Just wanted to share my experience using Crest Windows & Conservatories Ltd. From the start, they put our minds at rest, very helpful from speaking to the lady at their office booking in a survey, someone popped round within a couple of days to measure up no hard sell, 6 weeks later after survey had windows fitted by two men (all employed by company not sub-contracting) couldn't ask for a better company and based on Hayling. Thank you Crest Windows 👍
Kirk Posted on 04/07/2022 , work completed 14/06/2022
Great experience.
Customer Service
Quality
Value
We had the whole house glazed, windows, doors and patio door. From the start the Crest team members were punctual, polite and knowledgeable. The product is great but better than that is the service, they answer the phone, they turn up when supposed to and no unsolicited calling and sales gimmicks.
Phil in Hampshire Posted on 27/06/2022 , work completed 24/06/2022
Replacement Windows
Customer Service
Quality
Value
Crest replaced 5 windows, in less than a day, on schedule and for the quoted cost. It was important the new windows looked the same as the previous, low-quality units - they do. Very pleased with the quality of the new units, workmanship and attention to detail. The house immediately felt quieter and warmer. Happy to recommend this company.
Customer in West Sussex Posted on 07/06/2022 , work completed 31/05/2022
Excellent workmanship
Customer Service
Quality
Value
Arrived on time, very tidy with dustsheets throughout. Replaced a conservatory type door onto the roof space. Left all areas immaculate. Solid door - looks great.
Customer in West Sussex Posted on 17/05/2022 , work completed 17/05/2022
Great work and completed on time.
Customer Service
Quality
Value
The quality of the work was to a high standard. They replaced two French door combinations, twelve windows, fascia, soffit and gutter. It was all completed on time and the cost was exactly what they quoted. Customer service was excellent and very friendly.
Sue in Hampshire Posted on 29/03/2022 , work completed 25/03/2022
Repair gable end soffit and rotten wood front of house fascia.
Customer Service
Quality
Value
The lads that did the job were top draw, polite, confident and very tidy. Done ahead of time initially indicted and on budget.
Customer in Hampshire Posted on 28/10/2021 , work completed 27/10/2021
Highly Recommend
Customer Service
Quality
Value
Difficult installation of 6 x windows, 1 x composite door and side panel and 1 x residential door. Installation completed on time and for quoted price. All staff courteous and helpful. Special thanks to Paul who completed the installation. He went above and beyond my expectations considering the obstacles he had to overcome. For a stress free double glazing experience at a fair price, I would thoroughly recommend this company.
Customer in Hampshire Posted on 06/09/2021 , work completed 20/08/2021
Windows
Customer Service
Quality
Value
Had new windows fitted by crest windows. The 3 workers worked very hard all the time they were here. Very clean the way they left our home when they finished, complete trust while they were in our home and would recommend this firm to anybody.
Customer in Southampton Posted on 01/08/2021 , work completed 29/07/2021
Front Porch Rebuild
Customer Service
Quality
Value
Gary and his team did a great job on refurbishing our old front porch. The whole process went very smoothly from the initial quotation visit to the day of construction. Colin was very helpful on the initial visit and a very competitive quotation was received within 24 hours. Communication with the company was excellent and we were kept updated at all stages. The guys were punctual, polite, friendly and very professional. We are very happy with our new porch and couldn't be more pleased with the quality of their work. This is the second job that Crest have completed on the house ( French windows and glazed utility room installed five years ago ) and that work was of a similar high standard. If you're looking for quality and value whilst also supporting a small local company then I can recommend Crest Windows & Conservatories without reservation.
Ken in Hampshire Posted on 10/07/2021 , work completed 15/04/2021
Good windows and Installers
Customer Service
Quality
Value
We had 5 windows replaced, 4 on the first floor and 1 on the ground floor. The Crest Windows and Conservatories team were excellent. They worked in a clean and tidy way, and left the work areas immaculate. They arrived when they said they would. Prior to the installation Colin the salesman was knowledgeable and prompt. They were polite and explained exactly what was going to be done. I would highly recommend Crest Windows and Conservatories. Rachel and Martin Warsash
Customer in Hampshire Posted on 23/05/2021 , work completed 20/05/2021
Great service
Customer Service
Quality
Value
From quote to installation very good service. Actual installation was excellent. Would happily recommend to others
Customer in Hampshire Posted on 14/04/2021 , work completed 13/04/2021
Doors and windows
Customer Service
Quality
Value
We recently had all our windows and doors changed. We got our quote in November 2020, but due to covid, we got them done in March 2021. I can't express how happy I am with them. From the first quote to the finish, the service and communication was outstanding. The guys worked quickly and was very tidy. They worked well as a team. I would highly recommend crest windows, without a doubt. Thank you so much. I was also extremely pleased with the price, and I don't feel as though I've been ripped off.. Definitely deserve more than 5 stars.
Customer in Hampshire Posted on 10/03/2021 , work completed 04/03/2021
Major Roof Repair done to our bungalow.
Customer Service
Quality
Value
Gary built our conservatory when we first moved onto the island and made a fantastic job. So for some advise I rang him about my roof, as to my luck him and his brother now work together and his brother is a roofer, they came around took a look and to my delight booked the job in for me. They came around and after stripping the tiles off made me aware of just how bad it was. then set about the repairs. Kept me well informed as to what they were doing as it went along. Finished the job and it looks wonderful and a professional job, clean and tidy all the way through. I was expecting to pay more as the job was more involved but NO it was the price Gary had quoted and very reasonable as well. I would trust Crest implicitly a fantastic company with a trustworthy family business. Thank you Gary and team. well done.
Sid & Mary in Hampshire Posted on 08/03/2021 , work completed 06/03/2021
Replacement of soffits, fascias and gutters
Customer Service
Quality
Value
I am so pleased with the work carried out by Crest. From the initial meeting with Colin, through to scheduling the work and the completion of work, they've been great. They're punctual, polite and friendly. The work was completed to a high standard and was left clean and tidy each day. Their price was very competitive too. I would not hesitate in using this company again and happily recommend to friends and family.
Customer in Hampshire Posted on 25/02/2021 , work completed 22/02/2021
Great Work
Customer Service
Quality
Value
From the beginning when Colin came to our home and we talk through which 3 windows and guttering needing replacing to the work being carried out, nothing was too much trouble. Their work was quick, neat and of excellent workmanship. Extremely happy and satisfied with the work and neatness and cleared away all rubbish. We will certainly use them again to replace other windows and would highly recommend them.
Jean in Hampshire Posted on 08/02/2021 , work completed 27/01/2021
Reliable, friendly and good value
Customer Service
Quality
Value
I have used Crest on a number of occasions to replace my windows and I have always been very happy with them. They have just replaced my front door and I'm thrilled with it. They had to delay the job because the door was not ready in time but they contacted me on a regular basis to update me. They arrived at exactly the time they told me and the job took exactly the time they had promised. They even did a minor repair job on another door without me asking them to. A good company that I am happy to recommend.
Customer in Hampshire Posted on 27/10/2020 , work completed 22/10/2020
Pleasant people to work with
Customer Service
Quality
Value
I was recommended to Crest by another local trader, and have found them very pleasant to deal with. They have been punctual and each stage and very professional throughout. In addition, they managed to do the work much earlier than was originally planned, which was very important to me. Would definitely use them again.
Customer in Hampshire Posted on 19/09/2020 , work completed 18/09/2020
You won't get better than this
Customer Service
Quality
Value
Fantastic service from start to finish. Colleague came round with a catalogue and helped me pick out a door, which was then measured and ordered. Fitting date booked in advance and fitter arrived promptly on the day. Good quality work provided and they cleaned up thoroughly after. Fantastic.
Customer in Hampshire Posted on 03/09/2020 , work completed 02/09/2020
Replacement Double Glazed Bathroom & Bedroom Windows
Customer Service
Quality
Value
We've used Crest several times now for our double glazing requirements. The team are friendly and helpful and provide a fast and efficient service. Punctuality and tidiness are spot on. We'd definitely call on them again for any future projects and have no hesitation in recommending them.
Customer in Portsmouth Posted on 04/08/2020 , work completed 27/07/2020
New conservatory and base
Customer Service
Quality
Value
Excellent service from design to overcoming issue that the work presented. Staff were friendly, helpful; and answered all of my questions giving different options that I would want to consider. Work was completed in time stated at the agreed price which I felt gave really value for money. Follow up call after work was completed to ensure I was completely satisfied and if I had any issues. Would strongly recommend this company.
Customer in Portsmouth Posted on 27/07/2020 , work completed 23/07/2020
Excellent Service
Customer Service
Quality
Value
The operative arrived exactly on time. Worked very diligently and carefully and completed the job on time. Cleared up after themselves as if they were housekeepers. Very satisfied, would certainly recommend them.
Customer, Hampshire Posted on 16/07/2020 , work completed 14/07/2020
Job well done
Customer Service
Quality
Value
I have no hesitation in recommending this company. Most impressed and would definately use them again.
Julie, Portsmouth Posted on 23/06/2020 , work completed 17/06/2020
Thank you Crest!
Customer Service
Quality
Value
Crest were recommended to me by my daughter. They replaced an original 1930s door with a composite door, replaced two kitchen windows and replaced glass in three sections of two upstairs windows. The door is beautiful, fits well (unlike the 1930s door, which had gaps all round it) and is secure. The windows are great and look so much better than the originals, which were not the right size and had ugly cement beneath them to cope with the gap. Gary and his team used extra bricks to deal with this issue. They even adjusted another door (nothing to do with my order) as it was sticking. I am very pleased with the quality of the work, the competitive price, the helpfulness of those involved at every stage from initial discussions/ordering through to fitting. The whole process went smoothly from start to finish. Thank you Crest!
Customer in West Sussex Posted on 22/06/2020 , work completed 19/06/2020
Great work
Customer Service
Quality
Value
The company were recommended by a neighbour and fitted new soffits, fascias and guttering. The work was completed sooner than expected, and the team worked quickly and efficiently. They cleaned up each evening and left the site neat and tidy, taking all the rubbish with them. All of the workers were very pleasant and polite, and the work looks great. We are very impressed and would unreservedly recommend the company.
Customer in Hampshire Posted on 03/06/2020 , work completed 03/06/2020
Professional family run company.
Customer Service
Quality
Value
We first contacted Crest Windows when we moved into our new home in January and found water coming through the front door. The same day I contacted them, Michele kindly organised Gary to come out and do a temporary repair, which we were extremely grateful for. Today they fitted a new door/panel and window. We found the whole process to be easy, professional and with a great personal service. Michele, Gary and co are fabulous to deal with. They have done a fantastic job and recommend them highly. We will be using them again in the future for other work.
Keith, Hampshire Posted on 27/02/2020 , work completed 27/02/2020
Very helpful and reliable
Customer Service
Quality
Value
Crest replaced 4 sealed units in my windows and 4 panels in my porch. They also repaired the threshold on my front door. They were reliable, friendly and very professional. Quick and tidy work. I wasn't sure if my windows could be repaired but it seemed nothing was a problem for them. They were recommended by neighbours who I know have had good work done and I would not hesitate in recommending them.
Customer in Hampshire Posted on 05/02/2020 , work completed 01/02/2020
Excellent service.
Customer Service
Quality
Value
Replaced front door and surrounds. Great service from initial contract to conclusion, friendly, efficient, speedy, clean & tidy. Excellent job done - would highly recommend.
Mary, Hampshire Posted on 29/07/2019 , work completed 29/07/2019
Replaced double glazing units on existing Windows on front of house'exce
Customer Service
Quality
Value
Excellent workmanship, very clean and tidy work. Great improvement on existing Windows where seals had failed. Very friendly workers, very satisfied with end result.
Trevor Jenkins Posted on 08/07/2019 , work completed 08/07/2019
Professional, high standard of service at a very good price
Customer Service
Quality
Value
Crest were recommended to me 15 years ago and we have called on them ever since for replacement windows and glass in old windows. The owners are hands-on and work alongside their staff. I have recommended them to several friends who are also delighted with their work. Whilst not the cheapest Crest always come out as well priced compared to the big Nationals. What is more they return calls within hours and one speaks with the same person each time so there is no question of being passed an organisation.
Customer in Hampshire Posted on 13/06/2019 , work completed 13/06/2019
Prompt & professional
Customer Service
Quality
Value
We had a new composite front door & side panel installed - from the first contact to installation crest were very professional, keeping us in touch with progress. They came on the agreed day & did the work well, very clean & tidy, also polite.
Anthony, Hampshire Posted on 29/05/2019 , work completed 29/05/2019
Very good
Customer Service
Quality
Value
Patio door. Yes both times. Don't know, try at first time.
Robert, Hampshire Posted on 01/05/2019 , work completed 01/05/2019
Bi Fold Doors
Customer Service
Quality
Value
An excellent professional job. The whole process from the start was professional, efficient, customer focussed & friendly. I would not hesitate to recommend their services or to use them again. The after care post the completion was also on point & professional. I am thrilled with the end result & feel my money has been well spent. Thank you
Customer in Hampshire Posted on 30/04/2019 , work completed 29/04/2019
Excellent service
Customer Service
Quality
Value
Crest were hired to build a new conservatory. Very professional, tidy, good levels of communication and punctual throughout. Job completed quickly and to a high standard at a very competitive rate.
Rebecca, Hampshire Posted on 25/04/2019 , work completed 25/04/2019
Very pleased
Customer Service
Quality
Value
Highly recommended them.
Jane Fiona, Hampshire Posted on 23/04/2019 , work completed 23/04/2019
Amazing service. Would recommend 100%
Customer Service
Quality
Value
We had three windows replaced. Amazing service from start to finish. Thanks for coming on the bank holiday too!
Customer in Surrey Posted on 19/04/2019 , work completed 19/04/2019
Prompt, Professional team.
Customer Service
Quality
Value
The job was to replace a sliding patio door and three double glazed units that had broken down. This is the fifth time over the last fourteen years that we have used Crest and honestly wouldn't consider any other company. The team arrived on time and within two hours the job was completed and everything left clean and tidy. From the the first visit to quote to the completed job, everything was to our satisfaction.
Customer in Hampshire Posted on 05/04/2019 , work completed 05/04/2019
Prompt, professional & recommended.
Customer Service
Quality
Value
Very friendly and fast workers. Tidied up and left everything clean. Great workmanship. Arrived on time.
Frank, Hampshire Posted on 06/03/2019 , work completed 06/03/2019
Excellent job, finished ahead of schedule
Customer Service
Quality
Value
The job was to replace gutters, facias and soffits. The team worked really hard and to a very high standard, finishing the work 1 day ahead of schedule. They were friendly and efficient and were very clean and tidy.
Customer in Hampshire Posted on 04/02/2019 , work completed 19/01/2017
Great work
Customer Service
Quality
Value
Had a new bedroom window fitted after a recommendation from family. They came straight away and worked around me to come and do a quote. A little slow between the quote and the scheduling, but as soon as I called things were moved along quickly. Very pleased with the work and price.
Customer in Hampshire Posted on 03/02/2019 , work completed 29/11/2018
Efficient & tidy
Customer Service
Quality
Value
Very professional window fitters protected our property while replacing kitchen window, left work area clean and tidy.
Bruce, Hampshire Posted on 21/12/2018 , work completed 21/12/2018
Caring and professional
Customer Service
Quality
Value
Their workmanship was 1st class. They were clean, tidy and cheerful throughout. We are really pleased.
John, Hampshire Posted on 26/11/2018 , work completed 26/11/2018
Prompt and Professional
Customer Service
Quality
Value
New bathroom window. Works were carried out to a high standard, within budget and within the timescale advised. Very good.
Richard, Hampshire Posted on 24/11/2018 , work completed 24/11/2018
Easy to deal with
Customer Service
Quality
Value
Arrived a bit early - which was good. Very clean and tidy. They also repaired the back door at a reasonable price. A good job, well done.
Linda, Hampshire Posted on 18/10/2017 , work completed 18/10/2017
Did a great job
Customer Service
Quality
Value
They did another good job for us. They are always pleasant and polite, the work is well finished and they are careful to be clean and tidy.
Russell, Hampshire Posted on 11/10/2017 , work completed 11/10/2017
Brilliant job.
Customer Service
Quality
Value
Very pleased with the completed job. The team of three replacing the windows worked well together and were always courteous and keen to help. Tidy workers who always cleared up at the end of each day. Would happily recommend this trader.
David, Hampshire Posted on 21/09/2017 , work completed 21/09/2017
Excellent service!
Customer Service
Quality
Value
Fantastic work. Very professional, polite, tidy, and knowledgeable. Excellent price!
Katie, Hampshire Posted on 23/08/2017 , work completed 23/08/2017
Quick and Clean
Customer Service
Quality
Value
After a delay, they arrived and fitted very quickly and left everything clean. Left us the bill to pay at our convenience.
Michael, Hampshire Posted on 22/08/2017 , work completed 22/08/2017
Great job
Customer Service
Quality
Value
Very polite and efficient. Great job as always.
Barbara, Hampshire Posted on 10/08/2017 , work completed 10/08/2017
My review
Customer Service
Quality
Value
Good job - carried out to our request.
Patricia, Hampshire Posted on 03/08/2017 , work completed 03/08/2017
Really happy
Customer Service
Quality
Value
They fitted an 8 by 7 foot double glazed window along with a smaller window. I'm really really happy, no complaints at all. Everything was fine, they did a completely professional job, and they cleared up after themselves. I would absolutely recommend them to other people, they always arrived on time and were very clean and tidy
Which? Trusted Traders Consumer Posted on 21/02/2017 , work completed 21/02/2017
An excellent job
Customer Service
Quality
Value
A bird flew into our garage window and broke it, Crest came to look at the job and discovered that the seal and frame were also rotten. They gave us a quote and did a very good job. The trader who came to do the work was really nice and honest, the job was done perfectly and exactly how we wanted. We are very impressed overall, the office staff were polite, and we would recommend the company.
Which? Trusted Traders Consumer Posted on 16/02/2017 , work completed 16/02/2017
Great trader
Customer Service
Quality
Value
We had three replacement panels from Crest Windows, we are happy with the work done, no problems at all. They were great and we would recommend.
Which? Trusted Traders Consumer Posted on 08/02/2017 , work completed 08/02/2017