Cridge Auto Services Ltd

I have been using Cridge Auto Services for over 20 years. Paul and his team have looked after all my vehicles, ranging from Fords to BMWs including my motorbike. They have been nothing but reliable, extremely cost effective and have carried out all the work ranging from MOTs to services to a high standard. What I have been also very impressed with is the honesty in which he treats all his customers, especially women. I have personally witnessed him giving excellent advice on the next steps to female customers who have had issues with their vehicles that were beyond the scope for him to either repair or fix in a reasonable time scale. He would advise on the best place to take the vehicle, what work should be carried out and how much it should cost! I cannot recommend Paul and his team at Cridge enough.

Once again, fitting my car in between MOT's, Paul sorted out my problem. It was only a little thing but to know there is a place to go to get problems put right takes a huge weight off my shoulders going forward. That is customer service. Not just doing what you are asked but going further, doing more! Thanks again Cridge Autos.

My experience of using this garage with my last five vehicles over at least a ten year period, no matter what the need, has always been exemplary and they have always taken the time to explain any problems, with the proposed solutions, and carry that work out with integrity and honesty. Where replacement parts were required they have always taken the trouble to ensure they were ordering the correct parts from genuine suppliers and returned my call to give a firm quote based upon the prices quoted to them, then holding to that price even when it turned out on one occasion they had wrongly calculated ad undercharged me - turning down any offer to pay the difference! On another occasion OEM parts that failed post fitting within twelve month were renewed at no cost. After thirty years of examining lifting equipment in garages, though not at this one, as a competent person working for a large multinational insurance company I cannot remember being in a tidier, cleaner well run establishment and would not hesitate to recommend them to anyone who asked.

I moved to this area 6 years ago and have used this place since. Friendly people, they treat you as their most important customer, and they do a top-notch job. I brought it today for winter service, but have used it for regular car service as well. They always explain to you what has got to be done and why, and they give you an estimate of the cost and how long it's going to take. You will never find a better place to take your car to. Highly recommend it.

I have had the privilege to be able to use this garage since they started their business. Over the years I have found that it doesn't matter what the issue is with your vehicle, it will always be dealt with in the best way possible, and that's by using the following... Good old customer service, explaining what the problem with your car is (if it's a breakdown), in layman terms, so you can understand. Always charging a decent and fair price, if it's a service there are NEVER any hidden charges, you will be called first before any other work which is brought up during the service is done. I would highly recommend this garage, once you go here, I doubt that you will be going anywhere else again.

I am very grateful for all of the work you have carried out for me over the years, I have visited many garages before but will not visit another having now I have found Cridge Auto's - all repairs have been carried out efficiently & you have never failed but keep me informed of any work required. Refreshingly you have always been able to explain what needs to be done in a way I can understand & the price has always been fair! Thank you!

I asked Cridge for some help at short notice. Not only did they accommodate me but also really went out of their way to make a frustrating situation go away. I can’t recomend them enough Very many thanks and I will use them for a long time to come.

I've been using Cridge Autos since they opened and would never consider going anywhere else. I know I can trust them to do what is needed at a reasonable price and never need to worry that they'll do anything that isn't necessary (which has happened at other garages). If anything unexpected crops up I know they'll always talk to me about it and give me an estimate before doing anything. They've always been there for me when I've had a crisis with my car (large or small) and I really can't praise them highly enough.