Crown Conservatories & Windows Ltd

We used Crown Conservatories & Windows over 10 years ago to build our beautiful conservatory and we could not fault them. Their after sales customer service is second to none! We have recently used them again to replace 22 windows and a new front door. Once again, we could not fault their professionalism, hard work and attention to detail. Yes, there was a delay from ordering to fitting, due to manufacturing issues and glass shortages. Frustrating at times, but not Crown’s fault. They kept us updated all along. When the windows arrived, they put in 2 teams of superb fitters who completed a very big job in 4 days. They knew exactly what they were doing and were incredibly efficient. The house was respected as they moved in and out, with plenty of dust sheets everywhere. They left the house very tidy and hoovered up thoroughly as they finished each area. The windows were cleaned and everything was left ship shape at the end of the job. I could not fault the level of service we received from 4 hardworking and personable chaps. From start to finish, we received a top class service from the measuring to the quoting and the administrative support to the final fitting. Thank you Crown for making it all so straightforward.

I've put in a completion date of 16th October but the work is not yet complete. I ordered two windows on 8th May (a total of 5 sealed units) and Crown have still not completed the work - 23 weeks and they quoted 6-8 weeks from date of survey (and it took them 4 weeks to do the survey). Although the aluminium frames are good the problem is with the sealed units - two of the units were wrong and they have tried three times to supply replacement units; all have been rejected as there was dirt inside the sealed units. I'm waiting for their fourth attempt with no idea when it will be completed. Very pleasant people but their quality control is nonexistent.

The office staff went over and above to help during the ordering process right up to having the window installed. The new window has made such a massive difference to the room. The installation team were helpful and professional and worked around other trades we had in at the same time. Amazing Service all round!!

New Hormann front door installation. Very pleased with how Crown handled the entire process from quotation through to installation. Definitely would recommend.

Completed earlier this month and cannot fault any part of the process, the salesman was exceptional in his knowledge of products and not pushy in his approach, the office staff were great at communicating with me on all aspects of the job and timescale. The installation was done on time and by proper tradesmen who also knew the product well, with the fitters electrician and the plasterer all having a first class work ethic and timekeeping. The job was completed on time and in budget. Can recommend Crown Conservatories without hesitation.

Just had our new front door installed. We are really impressed with all elements of the service from the team at Crown in Fleet. All dealings from when I first foound Solidor on Pintrest in August, tracked down a local supplier, popped in to pick up a brochure, through the quotation, survey and installation have been fantastic. We were kept up to date through the crazy pandemic etc so we knew what to expect. in terms of the door we really like it ; great addition to our house; exactly what we wanted due to great range and options. Everyone at Crown had been extremely friendly, approachable and helpful too - would not hesitate to recommend. Thanks all!

Great experience from initial sales visit, through a survey to installation. We had a couple of issues but all resolved to my satisfaction on the day of installation.