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Crystal Clean Norfolk & Norwich

4.9

51 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–18:00
  • Sunday - Closed

About

Crystal Clean was started as a family business with the belief that our customers' needs are of the utmost importance. We are committed to meeting those cleaning needs in Norfolk and Suffolk at an affordable price. As a result, a high percentage of our business is from repeat customers and referrals. We can a clean, restore and maintain carpets, rugs, upholstery (fabric or leather) and hard floors.
Other services include stain protection deodorising and insecticide treatment.
Crystal Clean is proudly owned and operated by Mark Underwood. Mark is fully trained and insured and provides competitive pricing, while still giving expert knowledge and service for wonderfully clean carpets, upholstery and hard flooring.
Crystal Clean uses the super powerful Jag 8.4 carpet cleaning machine, which enables us to provide a service that is fast, green and clean. We are proud to couple this with using the very best green eco friendly carpet and suite cleaning microsplitter products producing fantastic results.

What we do

  • Carpet and upholstery cleaners

    • Carpet cleaning
    • Rug cleaning
    • Anti-stain treatment
    • Deodorising treatment
    • Moth and dust mite treatment
  • Cleaning services

    • Hard floor cleaning
    • Tile and grout cleaning
    • Stone cleaning
    • General household cleaning
  • Carpets and flooring

  • More Services

    • upholstery cleaning
    • leather suite cleaning
    • mattress cleans

Customer reviews

Why you can trust these reviews

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4.9
51 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt, polite and efficient
Customer Service
Quality
Value
Cleaned rugs and hall carpet and we are very pleased with the results. Carpets smell lovely and fresh too. Excellent service.
Laraine Robins Posted on 18/08/2018 , work completed 18/08/2018
Prompt and professional
Customer Service
Quality
Value
Brilliant job, removed some recent & older stains, carpet looks totally revived.
Shirley, Norfolk Posted on 01/08/2018 , work completed 01/08/2018
My review
Customer Service
Quality
Value
Very good service, very satisfied with the standard of cleaning.
Beth, Norfolk Posted on 21/04/2018 , work completed 21/04/2018
Polite and efficient
Customer Service
Quality
Value
This service was pretty good - they were able to come to clean my carpets within a few weeks of me calling. On the day they were punctual, polite and efficient. They weren't quite as thorough or informative as the cleaning service I used to use.
Jennifer, Suffolk Posted on 29/03/2018 , work completed 29/03/2018
Polite and efficient
Customer Service
Quality
Value
This service was pretty good - they were able to come to clean my carpets within a few weeks of me calling. On the day they were punctual, polite and efficient. They weren't quite as thorough or informative as the cleaning service I used to use.
Jennifer, Suffolk Posted on 29/03/2018 , work completed 29/03/2018
Impeccable Service
Customer Service
Quality
Value
Prompt quote and date to do the work. Arrived on time, working quietly & efficiently. Excellent results, a very thorough job. Could not be more pleased.
Sandra, Norfolk Posted on 14/03/2018 , work completed 14/03/2018
My review
Customer Service
Quality
Value
Highly recommended.
Liz, Suffolk Posted on 07/03/2018 , work completed 07/03/2018
My review
Customer Service
Quality
Value
Very professional job.
Barry, Suffolk Posted on 20/02/2018 , work completed 20/02/2018
Prompt and Professional
Customer Service
Quality
Value
Thorough and friendly service. Answered my questions honestly.
Sarah, Suffolk Posted on 19/02/2018 , work completed 19/02/2018
Prompt and professional
Customer Service
Quality
Value
Recommended by another tradesman whose work was good. Arrived on time and left quite quickly which is a good thing. Polite and business-like.
Jennifer, Norfolk Posted on 07/02/2018 , work completed 07/02/2018
Very good job, came on time
Customer Service
Quality
Value
A couple of marks didn't come out because do not know what previous owner had used. Otherwise very good. Would recommend.
Marene, Norfolk Posted on 23/01/2018 , work completed 23/01/2018
Excellent job
Customer Service
Quality
Value
Very impressive. I will be using again.
David, Suffolk Posted on 11/01/2018 , work completed 11/01/2018
Great job.
Customer Service
Quality
Value
Very professional, and was able to come at short notice.
Heidi, Norfolk Posted on 08/01/2018 , work completed 08/01/2018
Excellent job
Customer Service
Quality
Value
Very prompt, gave an early call. Difficult job wonderfully executed, would use Mark Underwood again. 5 stars.
J P, Norfolk Posted on 18/12/2017 , work completed 18/12/2017
Very Professional
Customer Service
Quality
Value
Mark and his son came when they said they would and were polite and professional. Very pleased with the outcome.
Kate, Norfolk Posted on 11/12/2017 , work completed 11/12/2017
Quality and Efficient Service
Customer Service
Quality
Value
Contacted this company who arrived within days. They were fast, efficient and reasonably priced. Their work was high quality. Would certainly use them again.
James Bailey Posted on 18/11/2017 , work completed 18/11/2017
Excellent
Customer Service
Quality
Value
Vey impressed with work, now in my "useful numbers" box. Have passed cards on to friends.
Pamela, Norfolk Posted on 02/11/2017 , work completed 02/11/2017
Super efficient
Customer Service
Quality
Value
I would highly recommend them they were prompt, professional and very good!
Theresa, Norfolk Posted on 01/11/2017 , work completed 01/11/2017
First Class Service
Customer Service
Quality
Value
Exceeded Expectation.
Which? Trusted Traders Consumer Posted on 26/10/2017 , work completed 26/10/2017
First Class Service
Customer Service
Quality
Value
All that we expected. Prompt, professional and friendly.
Ann, Suffolk Posted on 10/10/2017 , work completed 10/10/2017
Highly Recommended
Customer Service
Quality
Value
Great all round service
DanMacca Posted on 19/09/2017 , work completed 19/09/2017
Brilliant job.
Customer Service
Quality
Value
Quick, efficient, really good job. Pleasant people.
Susan, Suffolk Posted on 31/08/2017 , work completed 31/08/2017
Excellent professional job
Customer Service
Quality
Value
Our second experience of Mark's work. Very courteous, professional and efficient. Would definitely use again.
Jackie, Suffolk Posted on 25/08/2017 , work completed 25/08/2017
Excellent carpet cleaning
Customer Service
Quality
Value
Crystal clean arrived promptly, completed the 3 rooms in good time. The end result was excellent and we were given good advice on how to preserve the appearance of our light coloured carpets
Ed, Suffolk Posted on 21/08/2017 , work completed 21/08/2017
Prompt, Professional, excellent job.
Customer Service
Quality
Value
Very good and efficient in all aspects. Will use again.
Suzanne, Norfolk Posted on 17/08/2017 , work completed 17/08/2017