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Crystal Clean Norfolk & Norwich
Opening Hours
Today - 08:30–18:00
- Monday 08:30–18:00
- Tuesday 08:30–18:00
- Wednesday 08:30–18:00
- Thursday 08:30–18:00
- Friday 08:30–18:00
- Saturday 08:30–18:00
- Sunday - Closed
About
Crystal Clean was started as a family business with the belief that our customers' needs are of the utmost importance. We are committed to meeting those cleaning needs in Norfolk and Suffolk at an affordable price. As a result, a high percentage of our business is from repeat customers and referrals. We can a clean, restore and maintain carpets, rugs, upholstery (fabric or leather) and hard floors.
Other services include stain protection deodorising and insecticide treatment.
Crystal Clean is proudly owned and operated by Mark Underwood. Mark is fully trained and insured and provides competitive pricing, while still giving expert knowledge and service for wonderfully clean carpets, upholstery and hard flooring.
Crystal Clean uses the super powerful Jag 8.4 carpet cleaning machine, which enables us to provide a service that is fast, green and clean. We are proud to couple this with using the very best green eco friendly carpet and suite cleaning microsplitter products producing fantastic results.
What we do
Carpet and upholstery cleaners
- Carpet cleaning
- Rug cleaning
- Anti-stain treatment
- Deodorising treatment
- Moth and dust mite treatment
Cleaning services
- Hard floor cleaning
- Tile and grout cleaning
- Stone cleaning
- General household cleaning
Carpets and flooring
More Services
- upholstery cleaning
- leather suite cleaning
- mattress cleans
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
51 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt, polite and efficient
Customer Service
Quality
Value
Cleaned rugs and hall carpet and we are very pleased with the results. Carpets smell lovely and fresh too. Excellent service.
Laraine Robins
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Brilliant job, removed some recent & older stains, carpet looks totally revived.
Shirley, Norfolk
, work completed
Recommended
My review
Customer Service
Quality
Value
Very good service, very satisfied with the standard of cleaning.
Beth, Norfolk
, work completed
Recommended
Polite and efficient
Customer Service
Quality
Value
This service was pretty good - they were able to come to clean my carpets within a few weeks of me calling. On the day they were punctual, polite and efficient. They weren't quite as thorough or informative as the cleaning service I used to use.
Jennifer, Suffolk
, work completed
Recommended
Polite and efficient
Customer Service
Quality
Value
This service was pretty good - they were able to come to clean my carpets within a few weeks of me calling. On the day they were punctual, polite and efficient. They weren't quite as thorough or informative as the cleaning service I used to use.
Jennifer, Suffolk
, work completed
Recommended
Impeccable Service
Customer Service
Quality
Value
Prompt quote and date to do the work. Arrived on time, working quietly & efficiently. Excellent results, a very thorough job. Could not be more pleased.
Sandra, Norfolk
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommended.
Liz, Suffolk
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional job.
Barry, Suffolk
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Thorough and friendly service. Answered my questions honestly.
Sarah, Suffolk
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Recommended by another tradesman whose work was good. Arrived on time and left quite quickly which is a good thing. Polite and business-like.
Jennifer, Norfolk
, work completed
Recommended
Very good job, came on time
Customer Service
Quality
Value
A couple of marks didn't come out because do not know what previous owner had used. Otherwise very good. Would recommend.
Marene, Norfolk
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very impressive. I will be using again.
David, Suffolk
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Very professional, and was able to come at short notice.
Heidi, Norfolk
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very prompt, gave an early call. Difficult job wonderfully executed, would use Mark Underwood again. 5 stars.
J P, Norfolk
, work completed
Recommended
Very Professional
Customer Service
Quality
Value
Mark and his son came when they said they would and were polite and professional. Very pleased with the outcome.
Kate, Norfolk
, work completed
Recommended
Quality and Efficient Service
Customer Service
Quality
Value
Contacted this company who arrived within days. They were fast, efficient and reasonably priced. Their work was high quality. Would certainly use them again.
James Bailey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Vey impressed with work, now in my "useful numbers" box. Have passed cards on to friends.
Pamela, Norfolk
, work completed
Recommended
Super efficient
Customer Service
Quality
Value
I would highly recommend them they were prompt, professional and very good!
Theresa, Norfolk
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Exceeded Expectation.
Which? Trusted Traders Consumer
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
All that we expected. Prompt, professional and friendly.
Ann, Suffolk
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Great all round service
DanMacca
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Quick, efficient, really good job. Pleasant people.
Susan, Suffolk
, work completed
Recommended
Excellent professional job
Customer Service
Quality
Value
Our second experience of Mark's work. Very courteous, professional and efficient. Would definitely use again.
Jackie, Suffolk
, work completed
Recommended
Excellent carpet cleaning
Customer Service
Quality
Value
Crystal clean arrived promptly, completed the 3 rooms in good time. The end result was excellent and we were given good advice on how to preserve the appearance of our light coloured carpets
Ed, Suffolk
, work completed
Recommended
Prompt, Professional, excellent job.
Customer Service
Quality
Value
Very good and efficient in all aspects. Will use again.
Suzanne, Norfolk
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very prompt and professional. Will definitely recommend.
Graham, Suffolk
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Extremely impressed throughout initial contact for quote to the work being undertaken. Would highly recommend Crystal Clean Norfolk.
Karen, Norfolk
, work completed
Recommended
Excellent job. Very polite
Customer Service
Quality
Value
A prompt and professional job, very polite & efficient. Would definitely recommend to friends and family.
Jacqueline, Norfolk
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent - professional.
P, Norfolk
, work completed
Recommended
Father & Son very helpful and professional
Customer Service
Quality
Value
This firm were pleasant, helpful and made a very good job of my soft furnishings.
Coral, Suffolk
, work completed
Recommended
Very good service
Customer Service
Quality
Value
Very efficient and professional job. Carpets are beautifully clean.
Which? Trusted Traders Consumer
, work completed
Recommended
First class
Customer Service
Quality
Value
Mark arrived on time, did a brilliant job and was very quick. I have two dogs and 1 cat and the carpets badly needed cleaning. The results were fantastic. Use Mark to get the best results!
Jennifer, Norfolk
, work completed
Recommended
Professional and efficient
Customer Service
Quality
Value
Mark and Seth did a great job cleaning our 30+ year old Axminister on a steep staircase. They worked efficiently and speedily. I would happy recommend them.
Liz, Norfolk
, work completed
Recommended
Prompt, polite, professional
Customer Service
Quality
Value
Arrived on time and worked all the way through with no breaks. When asked explained the process in clear terms. Very satisfied with job done.
Dennis, Suffolk
, work completed
Recommended
Hugh improvement
Customer Service
Quality
Value
Mark came to clean the carpets in my business. They were heavily soiled in places, one room in particular which is alto no slip safety flooring. The whole building looks and smells much better. He left everything as it was, you wouldn't have known he had been here except the carpets were sparkling!
Susan, Suffolk
, work completed
Recommended
Professional work
Customer Service
Quality
Value
Mark has cleaned our carpets for several years now. On all occasions he has been prompt, professional and very trustworthy. A very good job completed every time.
Peter, Norfolk
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very prompt. Very professional. Difficult job very well done.
Helen, Suffolk
, work completed
Recommended
Excellent!
Customer Service
Quality
Value
I highly recommend Crystal Clean. Prompt and efficient service - really excellent results, the carpet gets a lot of wear and tear as it is a shared hallway between 2 flats. It looked awful and now it looks lovely!!
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Arrived on time and went straight to work. Very pleasant and thorough, would highly recommend.
Laura, Suffolk
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Very pleased & satisfied as trader was punctual and very efficient. Did request some business cards as would recommend trader happily. We would also use again.
Ray, Suffolk
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent job, very good service, extremely helpful and left everything perfect, will definitely be using again.
Rita, Suffolk
, work completed
Recommended
Very happy- Very prompt
Customer Service
Quality
Value
Trader was very prompt and polite, very helpful and done an excellent job. Will certainly call him back and refer him to my friends.
Stephanie, Norfolk
, work completed
Recommended
Excellent, all left tidy & clean
Customer Service
Quality
Value
Came promptly, set up with minimal fuss. Carpets beautifully clean and house left tidy. Good price.
Carol, Suffolk
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
The job was carried out very efficiently and the trader was friendly and polite. Happy with the result.
Dee, Suffolk
, work completed
Recommended
An excellent job.
Customer Service
Quality
Value
Mark arrived early (having called first) and did an efficient and speedy job on a bedroom carpet which had been badly stained with bird dirt. He was very pleasant and offered advice on dealing with stains. I would certainly recommend him.
Pennie, Suffolk
, work completed
Recommended
Unintrusive and thorough
Customer Service
Quality
Value
Polite and professional delivery of an excellent service. Respectful advice. Assisted me in moving larger items from the rooms as required.
Louise, Norfolk
, work completed
Recommended
Great job, as always
Customer Service
Quality
Value
Mark is always quick and efficient and reasonably priced. I would happily recommend him to anyone I know.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, friendly and efficient
Customer Service
Quality
Value
Excellent
Roy, Suffolk
, work completed
Recommended
The best
Customer Service
Quality
Value
I had my rug cleaned & my sofas scotch guarded. Looks great, amazing.
Alex, Norfolk
, work completed
Recommended
Expert & professional
Customer Service
Quality
Value
Mark arrived on time to clean my cream living room carpets. I was impressed at how carefully he vacuumed the carpets before giving them a thorough clean, Stains & marks were completely removed & my carpets were restored to look as good as new.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, polite & professional
Customer Service
Quality
Value
A great job carried out by Crystal Clean Norfolk! Mark arrived on time, came in and explained about all of the equipment and cleaning products, which put me at ease as we have a young child, carried it out to a great standard!
Stuart, Suffolk
, work completed
Recommended