Highly Recommended
I recently had Chris from CSM Electrical install recessed lighting for me in my lounge. Last year he did a number of other electrical jobs for me. On all occasions, he arrived on time, consulted me where necessary during the job and completed the work to a very high standard. Chris's attention to detail is second to none (especially important for electrical work!) as is his professionalism. Everything was completely safe and up to code where necessary. He also left everything clean and tidy. I will be using Chris again in the future. I can highly recommend CSM Electrical.
Customer in Norfolk
Posted on 27/07/2026
, work completed 17/07/2026
Recommended
Exterior Lighting Installation
I used CSM Electrical for an exterior lighting installation at my property and was very pleased with the result. The service was professional and efficient throughout. Chris demonstrated thorough knowledge of electrical work, ensuring everything was completed to a high standard with every detail carefully handled. Additionally, Chris was incredibly helpful, offering advice and solutions during the process, which made the experience entirely stress-free. I would highly recommend CSM Electrical to anyone in need of reliable and skilled electrical services.
Customer in Norfolk
Posted on 25/07/2026
, work completed 12/06/2026
Recommended
Above expectations
I used Chris for a few electrical jobs ahead of some decorating. He replaced the consumer unit, replaced and added new spots in my kitchen, added lighting to my garage and added an outlet and trunking behind my wall-mounted TV. When he initially did his survey for a quote, he was very knowledgeable and made suggestions for things I hadn't thought about or was struggling with. The estimate was in the ballpark of what I was expecting. There was a small wait for the work to be done. I didn't get other quotes as I was confident he'd do a good job. When here, he and his colleague (can't remember his name, he was tall!) respected my property and worked diligently. If they made any mess, they cleared it up. Once gone, the only sign they were here was the work they'd done. Highly recommended. May be a little more expensive (I don't know). May have to wait a little longer (someone available soon isn't a good thing).
Customer in Norfolk
Posted on 30/06/2025
, work completed 02/06/2025
Recommended
Excellent work completed
Chris undertook three smallish electrical jobs for me yesterday: (1) He connected power to my Ring front door bell, directly from my consumer unit (fuse box) with the use of a 'Ring' transformer. (2) He replaced a noisy old extractor fan, in my ground floor loo, with a modern new one, which is much quieter. (3) Finally he connected up power to a new upstairs bathroom cabinet, with a brilliant 'touchless' light switch. I have already passed on his contact details to a friend of my daughter, who was looking for a reliable local electrician in the Norwich area. In conclusion, I am very happy with his work.
Customer in Norfolk
Posted on 19/03/2025
, work completed 18/03/2025
Recommended
Meticulous and competent
Chris from CSM Electrical completed all the electrical work to a high standard, including fitting a whole new fuse box (consumer unit) to the house, a hob and several mains sockets. He was very friendly and polite, and overcame a couple of complications encountered along the way with ease. Everything related to his work was tidied and hoovered away very nicely. I think my house was cleaner after he'd finished than when he started!
Customer in Norfolk
Posted on 05/03/2025
, work completed 26/02/2025
Recommended
Sterling work
Chris, who is a very experienced electrician, installed an upgraded CU and carried out electrical remedials which he had recommended as needing doing. He also did an EIC inspection and provided the subsequent report. I was very happy with his work and found him to be very well organised and a good communicator, willing to explain about whatever I asked concerning the work. I have no hesitation in recommending him wholeheartedly.
Customer in Norfolk
Posted on 29/11/2024
, work completed 21/11/2024
Recommended
Friendly, reliable and knowledgeable
I requested Chris to complete an EIC after he came highly recommended on Facebook. Chris also completed a few minor repairs. I have only ever used a friend's now ex-husband for our electrics so was a bit worried about instructing a new person. I needn't have worried. Chris took the time to explain everything carefully, making sure that I understood what needed to happen and providing the costs ahead of time so that there weren't any nasty surprises on the day. His prices were very fair and competitive in today's market. Chris was very informative, explaining everything in layman's terms and was honest and upfront about some potential safety hazards which needed addressing. I will be sure to initiate Chris's services again in the future when I need an electrician, and I would be happy to recommend him to others.
Customer in Norfolk
Posted on 17/09/2024
, work completed 01/08/2024
Recommended
Socket Installation
I contacted Chris back in April after seeing a post on Facebook from a mutual friend who he works closely along side, to enquire about a new plug socket to be installed. With in the week Chris came round and gave us a free quote for the work to be carried out. A month or so later when we were ready to proceed with the work, I contacted Chris again, and he fitted us in. The night before our agreed date he emailed me to make sure everything was still good to go ahead. Through out the day I had regular updates as to when he would be arriving. Care and attention was made when installing our new sockets. You wouldn’t know it hadn’t already been there! Fantastic work. Would highly recommend for any electrical works.
Customer in Norfolk
Posted on 03/07/2024
, work completed 16/04/2024
Recommended
Very prompt and professional response to my job request.
I contacted CSM Electrical after looking at the Which? Trusted Trader site, looking for a local electrician to look at a problem with our shower. Chris was back in touch within hours and actually managed to fit the job in same day. An amazingly prompt service, backed up by a really pleasant on-site manner when looking at the job. Chris came up with the solution and got it all sorted without any fuss, and totally cleaned up after completing the job. Thanks for such good service, Chris.
Customer in Norfolk
Posted on 17/04/2024
, work completed 17/04/2024
Recommended
Friendly, highly competent, and went above and beyond
Chris came by to fix some interior and exterior lights in our house that were behaving incorrectly (flickering kitchen light over the sink and "disco mode" flashing outdoor motion-sensitive light). In addition to doing this, he also worked with us (free of charge!) to assess our house-wide electricity situation (including helping us discover why certain breakers kept being tripped under what seemed like normal load). The invoice was issued a week after the work and was for the agreed amount. Chris was very kind, friendly, and helpful, and highly professional as well, but very happy too to educate us on UK house wiring and our particular situation. I would definitely work with him again!
Customer in Norfolk
Posted on 08/04/2024
, work completed 18/01/2024
Recommended
Professional and reliable
I've known and used Chris as my electrician for about a year now. During that time, he's done many jobs for me. I've been very impressed with his standard of work, his work ethic, and also the way he conducts himself. I've appreciated the following: -He’s very punctual, always arriving when he says he's going to -He strikes the balance between being warm and friendly, but also professional -He's easily contactable and responsive to my messages and calls -He’s very knowledgeable and experienced -He always offers excellent advice and suggestions -He will always take the time to fully explain what he's doing and why he's doing it, so my confidence with my electrics in my house can improve A big thanks to you Chris- you're a pleasure to work with and my house is now a much more enjoyable and relaxing place to be with all the extra sockets, the new kitchen, and all the other fittings and fixtures you have installed. By this point, it's pretty obvious that I whole-heartedly recommend Chris Caleb
Customer in Norfolk
Posted on 02/03/2024
, work completed 11/02/2024
Recommended
Great Service
Our shower isolator switch had broken and we also requested a check of our shower unit. Chris fitted us in very quickly. He came and resolved everything the same day. He was really helpful, provided detailed information and kept in touch, making sure we were completely happy.
Customer in Norfolk
Posted on 01/02/2024
, work completed 29/01/2024
Recommended
Endorsement Reference
Great communication and flexibility - super work
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 12/12/2023
Recommended
Endorsement Reference
We have had a number of jobs completed by this electrician. Electric shower, extractor fans, additional sockets and most recently external sockets installed. All work was completed efficiently, at reasonable cost and would not hesitate to recommend him to others.
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 24/11/2023
Recommended
Endorsement Reference
Chris has provided electrical work for our bathroom renovation, a replacement to our consumer unit, and most recently replacement and fitting of additional plug sockets. Chris was extremely knowledgeable and professional. He identified issues during our bathroom fitting and gave options on how to resolve the issues. He identified some potential dangerous electrics and has resolved these. He is always neat and tidy and is friendly and considerate when turning off power or making noise. Chris would be our first choice for any future electrical work.
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 15/11/2023
Recommended
Endorsement Reference
Replacing old sockets, extractor fans , new supply unit, smoke alarms replaced.
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 02/11/2023
Recommended
Endorsement Reference
Chris supplied and fitted new external lights to front and rear of house. A new digital time clock was fitted in garage to operate a lamp post light in the garden, the bulb was found to be faulty - Chris called in the next day to fit new bulb. All work was carried out carefully and old materials cleared and removed for disposal, I am completely happy with the work.
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 17/11/2023
Recommended
Endorsement Reference
Chris has always gone above and beyond, given advice when needed, is always very reliable when booking dates to get work done. He's obviously very busy but never lets us down. If he finds more things that need doing along the way, he sorts it there and then, goes to source more equipment if required, or confirms a return date before completing everything else. Thorough quotes beforehand, which are always right. Prompt invoices. I would trust him with anything in our house. And also v good at entertaining the kids and very patient, when they want to ask him endless questions about his work
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 28/11/2023
Recommended
Endorsement Reference
I had a new kitchen installed. The work completed by Chris was done quickly and efficiently. I was informed along the way what was being done so there was no nasty surprises. He went over and above on the day he completed the lights etc for my new kitchen. Staying far later than he first thought without charging me extra. A really nice man.
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 22/11/2023
Recommended