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Endorsed by Which?
CSN Services Limited
Opening Hours
Today -
- Monday 09:00–16:30
- Tuesday 09:00–16:30
- Wednesday 09:00–16:30
- Thursday 09:00–16:30
- Friday 09:00–16:30
- Saturday - Closed
- Sunday - Closed
About
Our founder, Paul Hillary has been successfully been keeping our customers’ homes safe, strong and secure with our professional security systems since 1991. Starting in the Tyne Valley area then working from North Shields to Hexham, Morpeth to Stockton,
we have remained connected to our roots. Incorporated in 2019, CSN Services can provide more than 45 years of combined expertise in electronic security.
To guarantee our standards are to the level we strive for we are annually checked by SSAIB and ECA and hold membership with these governing bodies as well as PAXTON and CHECKATRADE.
Burglar Alarms: - Design/Install/Fix/Service
CCTV Systems: - Design/Install/Fix/Service
Security Lighting: - Design/Install/Fix/Service
Door Access Control: - Design/Install/Fix/Service
Electrical work.
Please feel free to contact us with any questions.
What we do
Security equipment suppliers and manufacturers
- Burglar alarm systems
- CCTV & video equipment
My work
Customer reviews
Why you can trust these reviews
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5.0
53 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Just had complete house alarm installed by CSN. From first contact with Morgan who arranged for Engineer’s visit and sent emails about visit dates to Kyle the Engineer and his Apprentice Rhys who installed the system, things could not have gone smoother. The guys turned up promptly on the day, ensured everything was working perfectly and that I understood how it worked and cleaned up after themselves. The pricing of the job was very competitive and the response time from the company excellent. I would definitely recommend the company to anyone else requiring alarm work.
Customer in Tyne and Wear
, work completed
Recommended
Maintenance of alarm
Customer Service
Quality
Value
Alarm fitted for my Mum which was professionally carried out a couple of years ago. App is very easy to use (where offered). Ted was excellent as always when he came to service alarm as my Mum is partially sighted and he was able to reassure her about back up battery in case of any electrical supply issue. Morgan was in touch regularly with details of appointment and explained in detail the options available for keeping Mum’s alarm on a regular servicing contract. I wouldn’t hesitate to recommend this company.
Customer in Darlington
, work completed
Recommended
When the included instruction manual doesn't work!
Customer Service
Quality
Value
Trying to change internet providers and modems on some alarm systems doesn't sound too difficult, until the instruction manual does not cover that topic at all. Step forward CSN Services who installed the system in March. Email with link to several videos explaining everything, step by step in easy to understand English and not tech speak.. Many thanks guys.
Customer in Devon
, work completed
Recommended
Very Professional Service
Customer Service
Quality
Value
We installed a new intruder alarm in October 2024. The CSN engineer who installed the system was efficient, professional and provided useful information about using the system. Last week we installed a new broadband connection and could not update the connection to the intruder alarm. Morgan in the CSN office was very helpful, providing a video that enabled me to re-establish the connection in a timely fashion. I recommend this professional and efficient service unreservedly.
Customer in Tyne and Wear
, work completed
Recommended
Prompt
Customer Service
Quality
Value
Called at 9 am about a fault in my alarm. The engineer was here at 10.35, advised what was required, and the work was completed by 11.10. Excellent service
Customer in Tyne and Wear
, work completed
Recommended
Very helpful as always and fixed my problems
Customer Service
Quality
Value
Morgan (admin) was polite and quick to get my issues sorted with the alarm and CCTV. Issues caused by changing the router. Kyle (remote engineer) was excellent at sorting out problems caused by others. Highly recommended.
Customer in Tyne and Wear
, work completed
Recommended
Alarm Serviced
Customer Service
Quality
Value
The engineer arrived within the time scale given, which was a broad window 1-5 pm but he apologised for keeping me waiting, which I assured him he hadn’t. He was friendly and very thorough and explained what he was doing and what he found as we went through the service procedure. He took his shoes off on entering the house which again was thoughtful and much appreciated. We had a brief chat before he left and as already mentioned he was friendly and a good advert for your company. Ne hesitation using your services again.
Customer in Tyne and Wear
, work completed
Recommended
Excellent first service from CSN
Customer Service
Quality
Value
Very attentive and helpful advice and customer service from Morgan at the CSN Services office. Great communication also both pre and post alarm service date. Service Engineer Ted attended the house right on time and did a thoroughly professional service of the alarm system. Always good to get a satisfactory report on the battery power back up too. Well done CSN team and thank you.
Customer in North Yorkshire
, work completed
Recommended
Excellent service
Kyle the engineer was very good & efficient, he was friendly but also professional. Morgan in customer services was also polite & friendly, she was experienced & knowledgeable.
Customer in Tyne and Wear
(Reviewer did not use service)
Recommended
Installation of alarm
Customer Service
Quality
Value
An email was sent to CSN after a leaflet drop. Quick reply & appointment for someone to come & inspect the old alarm. Ted duly came to inspect & as a consequence of his advice new alarm system was installed. All paperwork, etc., received promptly & dealt with efficiently by Morgan. Would highly recommend CSN.
Customer in North Yorkshire
, work completed
Recommended