Endorsed by Which?

CSN Services Limited

5.0

48 Reviews

Opening Hours
Today -
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Our founder, Paul Hillary has been successfully been keeping our customers’ homes safe, strong and secure with our professional security systems since 1991. Starting in the Tyne Valley area then working from North Shields to Hexham, Morpeth to Stockton,
we have remained connected to our roots. Incorporated in 2019, CSN Services can provide more than 45 years of combined expertise in electronic security.

To guarantee our standards are to the level we strive for we are annually checked by SSAIB and ECA and hold membership with these governing bodies as well as PAXTON and CHECKATRADE.

Burglar Alarms: - Design/Install/Fix/Service

CCTV Systems: - Design/Install/Fix/Service

Security Lighting: - Design/Install/Fix/Service

Door Access Control: - Design/Install/Fix/Service

Electrical work.

Please feel free to contact us with any questions.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
48 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very helpful as always and fixed my problems
Customer Service
Quality
Value
Morgan (admin) was polite and quick to get my issues sorted with the alarm and CCTV. Issues caused by changing the router. Kyle (remote engineer) was excellent at sorting out problems caused by others. Highly recommended.
Customer in Tyne and Wear Posted on 18/08/2025 , work completed 18/08/2025
Alarm Serviced
Customer Service
Quality
Value
The engineer arrived within the time scale given, which was a broad window 1-5 pm but he apologised for keeping me waiting, which I assured him he hadn’t. He was friendly and very thorough and explained what he was doing and what he found as we went through the service procedure. He took his shoes off on entering the house which again was thoughtful and much appreciated. We had a brief chat before he left and as already mentioned he was friendly and a good advert for your company. Ne hesitation using your services again.
Customer in Tyne and Wear Posted on 18/08/2025 , work completed 11/08/2025
Excellent first service from CSN
Customer Service
Quality
Value
Very attentive and helpful advice and customer service from Morgan at the CSN Services office. Great communication also both pre and post alarm service date. Service Engineer Ted attended the house right on time and did a thoroughly professional service of the alarm system. Always good to get a satisfactory report on the battery power back up too. Well done CSN team and thank you.
Customer in North Yorkshire Posted on 18/08/2025 , work completed 11/08/2025
Excellent service
Kyle the engineer was very good & efficient, he was friendly but also professional. Morgan in customer services was also polite & friendly, she was experienced & knowledgeable.
Customer in Tyne and Wear Posted on 04/08/2025 (Reviewer did not use service)
Installation of alarm
Customer Service
Quality
Value
An email was sent to CSN after a leaflet drop. Quick reply & appointment for someone to come & inspect the old alarm. Ted duly came to inspect & as a consequence of his advice new alarm system was installed. All paperwork, etc., received promptly & dealt with efficiently by Morgan. Would highly recommend CSN.
Customer in North Yorkshire Posted on 25/07/2025 , work completed 02/06/2025
Excellent experience
Customer Service
Quality
Value
The CSN engineer called to disconnect an old burglar alarm service and to provide an estimate of the cost of replacing the alarm system with a more modern version. All was executed quickly and efficiently.
Customer in Northumberland Posted on 25/07/2025 , work completed 23/07/2025
Excellent Service
Customer Service
Quality
Value
I have been using CSN now for just over a year. During this time I have had nothing but Excellent Service from them. From my initial contact through to completion of the work, every step has been faultless and without issue. The lady I have recently dealt with (MP) was very courteous, helpful and knowledgeable making it very easy for me to arrange for the required work to be completed. Communication throughout was also excellent from MP. The Engineer/Technician who recently attended (EB) was again very polite, knowledgeable and helpful. Nothing was to much trouble for him and his work was perfect. I have no reservations in recommending this Company to anyone who requires work on their Alarm/Security System. I look forward to many years of service from CSN.
Customer in Northumberland Posted on 22/07/2025 , work completed 15/07/2025
Home Alarm Service
Customer Service
Quality
Value
Ted serviced our alarm. He's professional, reliable, efficient, kind & warmly engaging. We trust him. The company has shown equal efficiency & reliability. Admin staff are warm, patient and responsive. All in all, we feel secure-- and it hasn't cost the earth. To date: Five Stars
Customer in York Posted on 19/07/2025 , work completed 14/07/2025
Quietly efficient
Customer Service
Quality
Value
I am a new customer to CSN; my previous engineers have closed down. I have found CSN to be efficient, helpful, and knowledgeable in their taking over of my service contract and service work.
Customer in North Yorkshire Posted on 08/07/2025 , work completed 07/07/2025
Yearly alarm service
Customer Service
Quality
Value
We have used CSN for a number of years now; from alarm installation to yearly services, upgrades, and also fitting security lights, they have always provided a good quality of work, kept to appointments and have been willing to share advice and tips. Highly recommended.
Customer in Tyne and Wear Posted on 05/07/2025 , work completed 01/07/2025