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CSN Services Limited

5.0

31 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Our founder, Paul Hillary has been successfully been keeping our customers’ homes safe, strong and secure with our professional security systems since 1991. Starting in the Tyne Valley area then working from North Shields to Hexham, Morpeth to Stockton,
we have remained connected to our roots. Incorporated in 2019, CSN Services can provide more than 45 years of combined expertise in electronic security.

To guarantee our standards are to the level we strive for we are annually checked by SSAIB and ECA and hold membership with these governing bodies as well as PAXTON and CHECKATRADE.

Burglar Alarms: - Design/Install/Fix/Service

CCTV Systems: - Design/Install/Fix/Service

Security Lighting: - Design/Install/Fix/Service

Door Access Control: - Design/Install/Fix/Service

Electrical work.

Please feel free to contact us with any questions.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment

Customer reviews

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5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Gave me confidence and the ability to access security code information.
Customer Service
Quality
Value
Excellent service visit. Very confident with the security service CSN had installed. Very polite and courteous workers. Able to share their technical knowledge with me and made sure I knew how to access information on my phone and I- pad. Very, very patient in their instructions. Even helped me update my BBC app! Made me completely at ease!
Customer in Posted on 01/04/2022 , work completed 22/04/2001
Very impressed, highly recommend.
Customer Service
Quality
Value
We used CSN to remove our old alarm system and install a new one with various new components. Communication was excellent throughout from the office team, and the engineers were efficient, tidy and happy to answer any and all questions during the job. I wouldn't use anyone else for my alarm system going forward and highly recommend them.
Pete in County Durham Posted on 21/02/2022 , work completed 11/02/2022
CSN Services - Highly Recommend
Customer Service
Quality
Value
Contacted CSN Services with regard to updating an alarm system. They emailed the same day & arranged for an engineer to come out & give an estimate. Engineer arrived on time, very professional & helpful. An estimate was received the following day & we arranged for the work to be done . The day of installation two very polite, professional & very tidy engineers arrived & completed the work over two days. Highly recommend CSN for their services, good job well done. Also a special mention to Chris at headquarters for answering all my email within an hour ! Many thanks
Customer in County Durham Posted on 25/11/2021 , work completed 24/11/2021
Great work fast and very clean.
Customer Service
Quality
Value
CSN Services installed a 2 camera cctv system and a passive LED light at our house yesterday. The engineer Dan and his apprentice did a first class job in just a few hours and no mess at all. The quality of the pictures we are seeing on our phones and through our network on our laptops and tablets is amazing. We highly recommend CSN Services if your looking into Home Security Systems.
Customer in Tyne and Wear Posted on 18/11/2021 , work completed 12/11/2021
Great work, products and customer service
Customer Service
Quality
Value
We had CSN Services out to upgrade our cctv and fit a alarm. The service they provided from start to finish was excellent. Someone came to our home and looked around, they explained what we would benefit from in each room and ensured it was within our budget. We were then sent a detailed quote and when I asked them to provide another quote with additional cameras/sensors they did so promptly. The guys that came to fit the cameras were very professional and friendly. After fitting they talked me through the alarm and apps and ensured I fully understood how they both worked. We ended up asking for 2 additional sensors after fitting, and CSN services sent someone out the next week to have these fitted. The products and service they provide is excellent, I would definitely recommend this company.
Customer in Northumberland Posted on 12/11/2021 , work completed 10/11/2021
Great work completed with minimal fuss
Customer Service
Quality
Value
We were looking for a company to fit and install security access to our laboratory. From start to finish Paul/Chris and the team were professional on time and finished the job to a great standard. Paul couldn't have done anymore for us to get us secure and operational - would recommend CSN to anyone
Lee in Tyne and Wear Posted on 02/09/2021 , work completed 01/09/2021
Excellent service. Highly Recommend
Customer Service
Quality
Value
A big thank you to you all for the work completed today replacing our faulty alarm system with a more modern up to date system. Richard and the other lad were fantastic, so polite and courteous and very tidy! Very professional and helpful. Also a thank you to Chris N who answered all my emails with the same professionalism we have experienced from all at Csn We are very happy with the new alarm system. Excellent work. Richard really is an asset to Csn. Thanks
Customer in Northumberland Posted on 19/08/2021 , work completed 18/08/2021
House alarm installation and service
Customer Service
Quality
Value
CSN installed a house alarm for me in February 2020. The communication with Chris in the office and the technicians was excellent with all questions being answered clearly and patiently. I was delighted with the skill and the attitude of those who installed the alarm. It has worked without problem since then. A service of the alarm has been carried out this month (July 2021). Technician Dan was again professional and helpful. He arrived wearing a face mask and used a sanitizing spray on the areas he touched before he left. I highly recommend CSN for both attitude and performance. Nothing is too much trouble and no query is too minor for their attention. I would not hesitate to go to them again.
Customer in Tyne and Wear Posted on 13/07/2021 , work completed 07/07/2021
Great advice and service for communal installations on our estate.
Customer Service
Quality
Value
After a series of crimes and issues in the area, as Chair of a Resident's Association I was tasked to compile advice on CCTV systems for a range of individual properties on our estate, ie. types of cameras, recorders, locations, installation costs etc. I contacted several companies for comparison. Some sent sales staff to meet me, some made telephone contact, some simply referred me to websites, and some did not respond at all. From the outset, CSN impressed with the prompt initial contact from their office, followed-up with informative face-to-face meetings with an engineer, and even installed a demonstration system on my own house to show any other interested residents what could be achieved. No other company came close to this level of involvement. As a result, several residents sought detailed quotations for CCTV to their individual specifications, and not only did we subsequently install a CSN system on our own property, but to my knowledge 3 other residents at this time have also elected to install CSN systems. CSN staff provided technical advice in a friendly and supportive manner and recommended equipment to meet our requirements at a price that was competitive. Their installations were carried out to a high standard on an agreed timetable. I therefore have no hesitation in recommending them.
John in Tyne and Wear Posted on 16/04/2021 , work completed 15/02/2021
Prompt and Efficient
Customer Service
Quality
Value
I rang up in a panic because my house alarm kept randomly going off for no apparent reason. I was reassured that someone would be out as soon as possible and they came out the next day (would have been the same day if their work commitments had allowed). I wanted the alarm decommissioned rather than repaired. This work was carried out quickly and professionally and appropriate social distancing measures were put in place. Would definitely recommend.
Angela in Tyne and Wear Posted on 10/04/2021 , work completed 31/03/2021