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Endorsed by Which?
Custom Glaze
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:30–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Established over 34 years ago, we are a family run and independent business committed to our founding principle of providing our customers with high-quality products, professional design and installation and after-sales service, all guaranteed and at an affordable cost.
‘A+’ rated windows are fitted as standard, to help reduce energy costs in cold weather by providing more insulation, whilst also giving improved ventilation in the warmer months. Our composite doors, conservatories and solid roof garden rooms are of an equally high standard to enhance and protect your home. We also offer a roof replacement service should you wish to convert your existing conservatory to a solid roof.
Garage doors and Roofline products
We supply and fit fully automated and insulated garage doors as well as PVC-U roofline solutions - fascias, soffits and guttering to give your home a fresh look with very little maintenance required.
Repairs
We can make your existing UPVC windows and doors as good as new again.
What we do
Double glazing
- Double glazing installation
Conservatories
- Sun Lounge
- Conservatory Roof replacement
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Fire doors
- French doors
- Orangeries
- Front door
- UPVC doors
Builders
- Extensions
Glaziers
- Aluminium Windows
- Double glazed units
- Double glazing installation
- Sash windows
- Stained glass
- Triple Glazing
- UPVC Windows
More Services
- replacement windows
- composite doors
- garage doors
- roofline
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
13 reviews
Recommended
Recommended
by 92% of customers
Sort by
REPLACEMENT CONSERVATORY
Customer Service
Quality
Value
REMOVAL OF OLD CONSERVATORY AND INSTALLATION OF NEW HIGH EFFICIENCY CONSERVATORY. THIS IS THE THIRD TIME WE HAVE USED CUSTOM GLAZE, THE OTHER TWO OCCASSIONS WERE FOR ALL DOORS /WINDOWS AND FACIA'S, SOFFITS, CLADDING ETC. WORKMANSHIP WAS EXCELLENT WITH STAFF AND FITTERS ALWAYS HELPFUL AND FRIENDLY. I HIGHLY RECOMMEND THIS COMPANY AS THEY KEEP TO THEIR QUOTED PRICES AND CONTRACT OBLIGATIONS-A COMPANY THAT CAN TRUSTED
Customer in Northamptonshire
, work completed
Recommended
Exceeded our expectations
Customer Service
Quality
Value
We had our conservatory renovated with an ultra roof, new windows doors and frames. Electrics were upgraded and the entire room was plastered . The work was completed to an excellent standard within the timeframe agreed. Dan was an absolute perfectionist and went above and beyond. Nothing was too much trouble and he had some good suggestions. We had a great relationship with both Jonathan and Mark Fletcher and they were always there to answer any queries or concerns we had. Custom Glaze project manage every step of the work including Local Authority approval. The finished project exceeded our expectations and has given us an extra room that we can use throughout the year. We have no hesitation in highly recommending Custom Glaze Thank you, guys, Chris & Liz
Customer in Milton Keynes
, work completed
Recommended
Replacement windows and doors
Customer Service
Quality
Value
I have had all the windows and doors done in my house. The glazers turned up early in the morning and explained what they was going to do and were they was going to start and of they went within minutes doors out windows out new frames in. With hardly any mess it was freezing cold and we had to moan at them to stop for a coffee. They also done my soffits and guttering to which they did to a great standard the job was done in two days and it looked amazing the finish inside and out was done to a very high standard.it was quit funny they had been gone 30 minutes and the back door would not shut properly but within 10 minutes of phoning them they was back and sorted. 5 months later my back door again went on strike and would not lock i contacted them and within the hour it was sorted . We are very happy with our new windows and doors and the after service has been amazing .also you could not wish to meet a nice sales team and a great workforce. Thank you.
Customer in Milton Keynes
, work completed
Recommended
New conservatory roof
Customer Service
Quality
Value
We have had a new roof on our existing conservatory installed by Custom Glaze. From the start of contacting Custom Glazes office through to the fitting and finish the service has been outstanding. The fitter was fantastic and worked non stop, producing a very high standard of work. We now have a conservatory we can use all year round. We were recommended Custom Glaze by a friend and we would highly recommend them to anyone.
Customer in Milton Keynes
, work completed
Recommended
5* Custom Glaze
Customer Service
Quality
Value
Tony the salesman was great, he showed us exactly what Bi folds we wanted. Then the surveyor Kevin was great and then when it came to the fitting of the Bi folds the fitters did a fab job. Thanks all :)
Katie in Central Bedfordshire
, work completed
Recommended
Poor after service
Customer Service
Quality
Value
I used custom glaze after finding their details on Which for doors and windows on our property and in their defence the service was great, though the after service has let them down. One of our doors has bowed and we reported this to them in June twenty twenty, they surveyed and stated a replacement has been ordered under the ten year warranty, we also have a minor issue with our front door to date we are no closer to a fix. Again I appreciate covid has caused delays but the constant chasing and lack of communication has been frustrating, we are still awaiting for both issues to be remediated.
Customer in Bedford
, work completed
Consistently good results
Customer Service
Quality
Value
We have used Custom Glaze on several occasions and friends have used them on our recommendation. The recent installation was the most complex requiring five lintels, three of which required removal then replacement of a row of bricks above wide windows. The work was done neatly, by friendly and efficient installers and we are delighted with the result. The windows and doors look good and are of high quality. The debris from replaced windows was removed daily and our floors and carpets were protected with dust covers.
Customer in Milton Keynes
, work completed
Recommended
Appalling company
We had a brick garden room built on the rear of the property. We have issues with the trades they supplied doing substandard work, on completion in June this year, we found that the build had not been inspected for Building Regs or registered. The local building inspector came to inspect and we had to bore a hole in the finished floor for him to inspect and look at the oversight, and it has failed it on multiple issues, main one being the concrete base is not thick enough, leaving us with a build with no Building Regs. It is now going down the legal route and we have had the house valued and it has devalued it by £15000.
Customer in Central Bedfordshire
(Reviewer did not use service)
Excellent product and installation from a family run business
Customer Service
Quality
Value
Custom Glaze have recently replaced all of our windows, doors, soffits and guttering. We are extremely pleased with the end result and the installers couldn't have done a better job or been more helpful. We would not hesitate to recommend this family run business to others.
Lynne
, work completed
Recommended
Fantastic product and service!
Customer Service
Quality
Value
We've used Custom Glaze for a number of years for windows and doors and the latest installation is a garden room. As always, the price, quality, workmanship and overall customer care was outstanding. We also like the way there is never any sales pressure or gimmicks used by a lot of other companies. We always know we are getting a fair price for excellent quality and dealing with a company who has a great reputation in the area. Would highly recommend them. Dr. C.R. Gagg, Milton Keynes
suegagg
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very professional, very high quality and a pleasure to deal with
buckingam_don
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Had all of our windows replaced by Custom Glaze a couple of years ago. Did a nice tidy job at the time and came back and replaced one minor cosmetic item with no quibbles. No issues with the windows up to now. Salesman was friendly and not pushy with none of the tricks that the Safestyle man tried on (the 'call my boss' routine, or the price only valid for 24hrs). Just a good competitive quote. Will definitely get a quote for when I replace the conservatory in a year or so.
Adamski730
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We investigated several local companies, and found Custom Glaze to be most informative, and to have the most suitable windows. We had 6 PVC windows fitted quickly, and we were particularly pleased with the bow window, which replaced a casement window. Everyone we met from the company was pleasant and efficient. The price was very competitive, and we are very pleased with the result.
prof
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Used the same company several times. Always efficient, meet deadlines. Prices competitive with others. None of the gastering you sometimes get, no pressure to sign on the day.
billie
, work completed
Recommended