D C Groves & Son

From survey of my house to final delivery every contact with Groves was a pleasure. The management and office staff were always helpful and the lads doing the lifting were careful and completely unfazed by any changes of my mind as to where things were to go. Well done all!

Moving house can be very stressful but I can honestly say they made it very easy and painless and I would definitely recommend.

We had a complicated move, some things going in to long-term storage and some into short-term at Groves' own warehouse. The initial survey was carried very efficiently and the removals done with great care over two days. The staff were friendly, polite and helpful. The price was reasonable compared to another estimate we obtained. Highly recommended.

This was a little move out of storage and I’ve done several in 3 years with Tenterden Removals including a big one! Such a warm and incredibly efficient company/brand, they’re almost like family now! Nothing is too much trouble from multiple quotes for all possible scenarios you’re mulling over to on the day hand-holding. Everything carefully packed and I was able to donate to charity furniture I didn’t need, so helpful. Can’t recommend them highly enough! Delighted!

We hadn't moved house for a long time and were naturally concerned about how difficult it would be. DC Groves were really helpful and it soon became apparent that they knew precisely what they were doing and nothing was too much trouble even when it came to lifting furniture through an upstairs window. They just took everything in their stride and knew what would work. They took a lot of care loading, unloading and moving stuff around - nothing broken or scratched which was a relief as we packed ourselves. This is probably down to the loads of advice and guidance they gave about how to pack in to boxes safely. They were only a bit above the lowest quote we received so we couldn't have done any better.

We have used D C Groves on a few occasions now. Professional, reliable and always a pleasure to deal with. Highly recommended.

We booked D C Groves to move us from Kent to Shropshire. The whole process from visiting to quote to follow up call after our move was a dream. A lovely and pleasant team to work with. The guys on move days were professional, polite, respectful, prepared and a joy to have around. Thank you to the whole team.

We chose Groves as they were able to move us over 2 days when other companies wanted 3 days. The team were very pleasant and efficient and carried out the removals under the most horrendous weather. They then had a very difficult journey to Portsmouth but were with us the next day bright and early as promised. They wrapped up our delicates very well and we didn't have any breakages. A couple of the boxes did get wet which couldn't be helped but the team waited while we checked the contents and they were happy that no damage had been done. All in all we were very pleased with the service we received which was carried out within the time frame and price quoted.

We have just moved from Kent to Dorset with Tenterden Removals /D C Groves. The quotation process was fast and efficient and they provided a very competitive quote. Moving is not cheap but we decided to go with the packing and move option. Well worth it ! The move out day although stressful was alleviated by a prompt arrival as agreed. John ( our move manager ) and the great lads got on with the packing and worked very hard. They were cheerful, courteous and packed our belongings with the utmost care. On move in day, after a very early start for them, John and the team arrived on time. They quickly and carefully moved all our belongings into our new house. Nothing was too much trouble. Having not moved for 20 years and approached the whole process with some trepidation. We were very pleased with John and the team and would not hesitate to recommend them to others. Just one learning opportunity, from the quote to the move day we had sent a couple of e mails re the status of the exchange as we did not want to lose our 'slot' and later also making slight amendments to the items we were taking. We did not receive much of a response so we would recommend better and more friendly communications via e mail or phone from their head office. That said as we now sit in our new home, we are pleased we chose Tenterden Removals/ D C Groves.

D C Groves & Son were very responsive from the start, arranging a survey quickly and providing a quotation efficiently. The removal team arrived on time, were very courteous and humorous. They packed the house during the day, taking good care of the furniture and effects and proved very amiable and conscientious. A first-class service - highly recommended!