Endorsed by Which?

D C Groves & Son

4.9

146 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

D C Groves & Son are a second generation Removals and Storage company carrying out removals Nationally and internationally and first class secure storage.
We are members of The British Association of Removers ( Mem No G007 ) where you have to reach a certain standard to be members.
In 2006 D C Groves was awarded BSEN 12522 a quality standard in domestic household removals recently we have just been awarded BSEN 14783 a quality standard in storage of household goods and personal effects. This means D C Groves is the only Removal company in Kent to hold 14783 accreditation.
We can offer our clients a really unique moving experience a truly bespoke service.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • household
    • archive
    • packing
    • shipping
    • worldwide

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
146 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very good service
Customer Service
Quality
Value
We had a complicated move, some things going in to long-term storage and some into short-term at Groves' own warehouse. The initial survey was carried very efficiently and the removals done with great care over two days. The staff were friendly, polite and helpful. The price was reasonable compared to another estimate we obtained. Highly recommended.
Customer in Kent Posted on 04/03/2023 , work completed 14/02/2023
Another lovely move!
Customer Service
Quality
Value
This was a little move out of storage and I’ve done several in 3 years with Tenterden Removals including a big one! Such a warm and incredibly efficient company/brand, they’re almost like family now! Nothing is too much trouble from multiple quotes for all possible scenarios you’re mulling over to on the day hand-holding. Everything carefully packed and I was able to donate to charity furniture I didn’t need, so helpful. Can’t recommend them highly enough! Delighted!
Customer in Brighton and Hove Posted on 01/03/2023 , work completed 20/02/2023
A really well managed move. Thanks!
Customer Service
Quality
Value
We hadn't moved house for a long time and were naturally concerned about how difficult it would be. DC Groves were really helpful and it soon became apparent that they knew precisely what they were doing and nothing was too much trouble even when it came to lifting furniture through an upstairs window. They just took everything in their stride and knew what would work. They took a lot of care loading, unloading and moving stuff around - nothing broken or scratched which was a relief as we packed ourselves. This is probably down to the loads of advice and guidance they gave about how to pack in to boxes safely. They were only a bit above the lowest quote we received so we couldn't have done any better.
Chris in West Sussex Posted on 24/02/2023 , work completed 26/01/2023
Great service
Customer Service
Quality
Value
We have used D C Groves on a few occasions now. Professional, reliable and always a pleasure to deal with. Highly recommended.
Customer in Kent Posted on 23/02/2023 , work completed 23/02/2023
A pleasure to deal with
Customer Service
Quality
Value
We booked D C Groves to move us from Kent to Shropshire. The whole process from visiting to quote to follow up call after our move was a dream. A lovely and pleasant team to work with. The guys on move days were professional, polite, respectful, prepared and a joy to have around. Thank you to the whole team.
Customer in Shropshire Posted on 08/12/2022 , work completed 06/12/2022
Highly recommend
Customer Service
Quality
Value
We chose Groves as they were able to move us over 2 days when other companies wanted 3 days. The team were very pleasant and efficient and carried out the removals under the most horrendous weather. They then had a very difficult journey to Portsmouth but were with us the next day bright and early as promised. They wrapped up our delicates very well and we didn't have any breakages. A couple of the boxes did get wet which couldn't be helped but the team waited while we checked the contents and they were happy that no damage had been done. All in all we were very pleased with the service we received which was carried out within the time frame and price quoted.
Customer in East Sussex Posted on 22/11/2022 , work completed 17/11/2022
Moving is no fun !!!! Tenterden Removals/D C Groves made it easy...
Customer Service
Quality
Value
We have just moved from Kent to Dorset with Tenterden Removals /D C Groves. The quotation process was fast and efficient and they provided a very competitive quote. Moving is not cheap but we decided to go with the packing and move option. Well worth it ! The move out day although stressful was alleviated by a prompt arrival as agreed. John ( our move manager ) and the great lads got on with the packing and worked very hard. They were cheerful, courteous and packed our belongings with the utmost care. On move in day, after a very early start for them, John and the team arrived on time. They quickly and carefully moved all our belongings into our new house. Nothing was too much trouble. Having not moved for 20 years and approached the whole process with some trepidation. We were very pleased with John and the team and would not hesitate to recommend them to others. Just one learning opportunity, from the quote to the move day we had sent a couple of e mails re the status of the exchange as we did not want to lose our 'slot' and later also making slight amendments to the items we were taking. We did not receive much of a response so we would recommend better and more friendly communications via e mail or phone from their head office. That said as we now sit in our new home, we are pleased we chose Tenterden Removals/ D C Groves.
Customer in Dorset Posted on 26/07/2022 , work completed 26/07/2022
House Contents Removal
Customer Service
Quality
Value
D C Groves & Son were very responsive from the start, arranging a survey quickly and providing a quotation efficiently. The removal team arrived on time, were very courteous and humorous. They packed the house during the day, taking good care of the furniture and effects and proved very amiable and conscientious. A first-class service - highly recommended!
Customer in Kent Posted on 01/07/2022 , work completed 01/07/2022
Thank you D C Groves
Customer Service
Quality
Value
D C Groves moved the contents of my second floor London flat to Kent. The company quoted promptly for the work and were extremely professional throughout the process, responding to queries quickly and efficiently. On the day of the move the van arrived well on time. The removal team were polite and friendly, they worked hard and took great care loading and unloading the van and nothing was too much trouble, nothing was marked or damaged. I have no hesitation in recommending this company.
Janet in Kent Posted on 20/06/2022 , work completed 15/06/2022
Moving house
Customer Service
Quality
Value
We had a great service from this company, nothing was too much trouble. Friendly staff who were polite and helpful and wanted to please. We would recommend them without hesitation, we have used them many times.
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 17/02/2022