Endorsed by Which?

D C Groves & Son

4.9

154 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

D C Groves & Son are a second generation Removals and Storage company carrying out removals Nationally and internationally and first class secure storage.
We are members of The British Association of Removers ( Mem No G007 ) where you have to reach a certain standard to be members.
In 2006 D C Groves was awarded BSEN 12522 a quality standard in domestic household removals recently we have just been awarded BSEN 14783 a quality standard in storage of household goods and personal effects. This means D C Groves is the only Removal company in Kent to hold 14783 accreditation.
We can offer our clients a really unique moving experience a truly bespoke service.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • household
    • archive
    • packing
    • shipping
    • worldwide

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
154 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding in every way!
Customer Service
Quality
Value
What an outstanding company! Our move took place over six days, shifting a total of 5,500 cubic metres (twenty of Groves’ wooden containers) into store on some of the hottest days this year. Anthony and his crew had such an incredible can-do attitude, always finding a way to solve every challenge. The move from store to our new home, several hundred miles away, was accomplished over another six separate days; this time Groves had to negotiate winding lanes, tight turns and torrential rain. Still their lorries got through and the unloading was performed with great care, good humour and in complete safety, respecting all Covid-19 precautions. What makes Groves outstanding is their consistent and reassuring communication and how they accommodated our ever-changing completion date. First class in every way!
Customer in Devon Posted on 29/10/2020 , work completed 28/10/2020
Fabulous service!
Customer Service
Quality
Value
G - reat R - eliable O - utstanding V - ery conscientious E - fficient S - afe hands What a great company! Even prior to the move, it was clear that we were in safe hands with friendly guidance and advice. During the move, the team were highly professional and hardworking. Very aware of the need to comply with Covid-19 guidelines, they wore masks and even in the 34 degrees, they worked on, with no complaints about the heat. Everything was moved with great care and attention. Well done and thank you to everyone! I would not hesitate to recommend Groves.
Customer in Kent Posted on 15/08/2020 , work completed 31/07/2020
Excellent and efficient
Customer Service
Quality
Value
D. C. Groves (Tenterden Removals) moved all my possessions out of my house in East Sussex 18 months ago and have stored it until Monday when it was delivered to me in my new house in Dorset. They have been very pleasant to work with. The removers themselves were amazingly efficient - no scratched doors or furniture - and all done very quickly. Now I am unpacking things, I can see how well they have been packed and stored. I can certainly recommend this firm
Customer in Dorset Posted on 12/08/2020 , work completed 10/08/2020
Professional, helpful, polite
Customer Service
Quality
Value
Groves moved us from Sissinghurst to Lewes and were excellent in every way. From their initial advice to the actual move, all the staff were efficient, friendly and polite. The men who carried out the move were wonderful and did a brilliant job. Thank you Groves!
Customer in East Sussex Posted on 27/11/2019 , work completed 01/11/2019
An excellent service
Customer Service
Quality
Value
Anthony and his team did an excellent job of moving us from a 3 bedroom house to a smaller bungalow, we hadn’t moved for 25 years so it was quite a challenge with so much stuff and not to mention all the pot plants. They were very professional and good humoured. Very helpful team and so glad I opted for the packing of breakables option - really took the stress out of moving. Thoroughly recommended.
Gill Smith Posted on 16/11/2019 , work completed 30/10/2019
Stormy winds, lashing rain - and still D.C.Groves did a fabulous job!
Customer Service
Quality
Value
At first sight, asking D.C.Groves to move us from our old house into a new apartment might not seem challenging - the two properties were barely 100 yards apart! However, on the day of our move a storm hit the UK, and Anthony Groves and his team had to contend with howling winds and lashing rain. Deeply unpleasant... Despite this, they carried out the move with consummate professionalism, and - remarkably - great good humour. All aspects of their work were highly satisfactory, but we were particularly grateful for their care in packing up our collection of wine glasses - not one was broken. We would have absolutely no hesitation in recommending D.C.Groves for removals. Professionalism of the highest order.
Customer in Kent Posted on 05/11/2019 , work completed 02/11/2019
Excellent Service
Customer Service
Quality
Value
Very happy with this Company. They arrived on time, very polite and ensured that all carpet was covered and started the loading promptly. The team was very well organised and approachable both at the start and finish of the move. Recommend them - nothing was too much trouble and they had a happy disposition despite the rain at times. No problems at all. Thank you DC Groves & Son you made our move less stressful.
Customer in Greater London Posted on 31/07/2019 , work completed 19/07/2019
Local house removal
Customer Service
Quality
Value
Absolutely brilliant from first contact to arrange a quote to picking up the boxes after moving us in. Everyone who we came into contact with was friendly, helpful, reliable and polite . The move was stress-free, efficient and all done before lunch. Their communication was good - other businesses (not just removals) could learn a lot from the way in which D C Groves goes about their work. Wouldn't hesitate to recommend you.
Customer in Kent Posted on 09/04/2019 , work completed 29/03/2019
Excellent service throughout
Customer Service
Quality
Value
From estimation through to the final delivery - everyone was helpful and professional and very considerate in our case - packing was exceptional and always on time. Reason for using you was because we had used you before.
Raymond, Gloucestershire Posted on 04/04/2019 , work completed 04/04/2019
Prompt and professional
Customer Service
Quality
Value
Your company has excellent customer service. Carried out the removal of my furniture from my old address in Deal in 2018 to your storage, until returning to my new address on 29th March 2019. Nothing was too much trouble & every care & attention was given by the team when they packed my furniture & same when it was delivered to my new address, your office staff has excellent customer service and were always polite & helpful. Thank you so much for everything.
Josephine, Kent Posted on 29/03/2019 , work completed 29/03/2019