Endorsed by Which?

D C Groves & Son

4.9

146 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

D C Groves & Son are a second generation Removals and Storage company carrying out removals Nationally and internationally and first class secure storage.
We are members of The British Association of Removers ( Mem No G007 ) where you have to reach a certain standard to be members.
In 2006 D C Groves was awarded BSEN 12522 a quality standard in domestic household removals recently we have just been awarded BSEN 14783 a quality standard in storage of household goods and personal effects. This means D C Groves is the only Removal company in Kent to hold 14783 accreditation.
We can offer our clients a really unique moving experience a truly bespoke service.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • household
    • archive
    • packing
    • shipping
    • worldwide

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
146 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service throughout
Customer Service
Quality
Value
From estimation through to the final delivery - everyone was helpful and professional and very considerate in our case - packing was exceptional and always on time. Reason for using you was because we had used you before.
Raymond, Gloucestershire Posted on 04/04/2019 , work completed 04/04/2019
Prompt and professional
Customer Service
Quality
Value
Your company has excellent customer service. Carried out the removal of my furniture from my old address in Deal in 2018 to your storage, until returning to my new address on 29th March 2019. Nothing was too much trouble & every care & attention was given by the team when they packed my furniture & same when it was delivered to my new address, your office staff has excellent customer service and were always polite & helpful. Thank you so much for everything.
Josephine, Kent Posted on 29/03/2019 , work completed 29/03/2019
Professional and helpful
Customer Service
Quality
Value
We cannot rate this company highly enough. They are extremely reliable, professional, helpful and good to work with. They moved us out of one property and our goods into their storage whilst we rented a house. 6 months after they moved us into our new house without a hitch. They were always helpful and polite, and their customer service department is extremely friendly and co-operative.
Trevor, East Sussex Posted on 11/03/2019 , work completed 11/03/2019
Superb movers
Customer Service
Quality
Value
From the very first phone call, site visit, pre-pack day before move and the move itself we received an exemplary level of service. Extremely pleasant staff and very helpful. Efficient packing and removal day went without a hitch. Highly recommend D C Groves.
Richard, Kent Posted on 22/11/2018 , work completed 22/11/2018
Prompt and very professional
Customer Service
Quality
Value
Brilliant service by very helpful young men. Took all the hassle out of moving day.
Carol, Kent Posted on 19/11/2018 , work completed 19/11/2018
Professional & helpful advisor
Customer Service
Quality
Value
Company removed furniture out of a storage unit to our new home. Arrived on time, very pleasant and efficient 2 man crew. Took care with our possessions. Also took some unwanted furniture to a local Hospice Charity Shop for us. (This company does all the charity's furniture removals & delivers free).
Margaret, Kent Posted on 08/11/2018 , work completed 08/11/2018
My review
Customer Service
Quality
Value
Excellent service.
Malcolm, Wiltshire Posted on 31/10/2018 , work completed 31/10/2018
Extremely helpful
Customer Service
Quality
Value
Groves and son moved us over a period of four days. Two days were spent packing and in all respects this was done thoroughly and efficiently. The day of the removal was very well organised and they made sure we had everything for our first night in our new home. The fourth day was spent unloading the remainder of the furniture. Throughout the four days the Groves staff were extremely helpful and hard working.
Andrew, East Sussex Posted on 12/09/2018 , work completed 12/09/2018
Very helpful
Customer Service
Quality
Value
Very good, very careful moving furniture, very helpful and pleasant. Our only disappointment was that the carpet protection was only partial and was not put in place at the start. As only one of us was moving out.
Linda, Kent Posted on 12/09/2018 , work completed 12/09/2018
1st class choice
Customer Service
Quality
Value
John & Jack were prompt on arrival. Worked extremely hard and overcame a couple of difficult obstacles. Very polite & amiable. Thank you for making our move so much easier.
Christine, Kent Posted on 29/08/2018 , work completed 29/08/2018