Drainage error
They fixed my drainage error on my washing machine. Very friendly & Professional service thank you
Louise
Posted on 03/08/2018
, work completed 03/08/2018
Recommended
Always go the extra mile!
I have used D&G Appliances on many occasions because their customer service is excellent. Their technicians are friendly, helpful, knowledgeable and efficient. They will always go that extra mile to ensure their customers are happy. My washing machine recently broke down, and D&G visited promptly to assess. My machine needed replacing, and within the hour they had gone back to their premises and picked me up a lovely new washing machine and come back and fitted it for me. You can't get better customer service than that! I would highly recommend D&G to everyone.
Julie French
Posted on 04/07/2018
, work completed 04/07/2018
Recommended
Excellent Customer Service
I contacted D-CR about a Dish Washer problem and soon received an Email about a suitable appointment from Darren Then a further phone call to confirm. Darren is very helpful and courteous and the repair was done in less than 30 minutes and he also mended the oven door Unlike many other Traders he did not try tell me it would cost more to repair and best to but a new. Highly recommended and excellent value
Customer in South Gloucestershire
Posted on 09/01/2019
, work completed 08/01/2019
Recommended
D&G
Just like to thank D&G for fixing my oven. I've used them in the past and was impressed with their work I called them back. They had the part required on the van so I didn’t have to wait. Quick and very professional I would recommend them to everybody
Customer in Wiltshire
Posted on 14/06/2020
, work completed 05/06/2020
Recommended
Excellent service
Had an installation of washer/dryer machine this afternoon by Darren and his co worker. They arrived on time and job was done at agreed price and was done very efficiently. His knowledge and helpful manner made the whole process for my elderly mother a really good experience. Nothing was too much trouble. I had placed the order by email and job was completed within a few days. I have previously used D&G Appliances for the installation of my electric double oven and was so impressed by their service that there is only one place I would order from now and that is them. Good job Darren and his team and thank you.
Customer in Bristol City
Posted on 27/05/2020
, work completed 27/05/2020
Recommended
Friendly and Professional
D&G came round to replace our cooker hood. They completed the work to a high standard, wore facemasks and cleaned up thoroughly. Both engineers were friendly and considerate. Would recommend.
Customer in Bristol City
Posted on 17/02/2021
, work completed 17/02/2021
Recommended
Excellent work from a great team
We used D&G Appliance Repairs Limited to determine if the fault on our 15 year-old tumble dryer could be repaired. Excellent appraisal by Alex on 4th March who quickly and efficiently identified the fault as a failed printed circuit board (PCB). On the following day, Fiona, in the office, provided a quote for a replacement PCB. She also quoted for supply and fit of a new machine (as recommended by Alex) for less than the cost of a new PCB. We ordered the new machine, which was fitted by Darren (with assistance from Lewis) today, 9th March. Absolutely excellent service which could not have been bettered. Polite and friendly staff who kept us informed of the times for their visits. Very many thanks to everyone involved. We have no hesitation in recommending D&G Appliance Repairs Ltd and they will be our first choice for any future appliance repairs or replacements.
Customer in Bristol City
Posted on 09/03/2026
, work completed 09/03/2026
Recommended
Replaced integrated fridge and installed new dishwasher
D & G replaced a small ancient integrated fridge with a new, much larger Bosch larder fridge and subsequently replaced my ancient dishwasher. The fridge required some creative thinking and Darren did a thorough and professional job to our agreed budget. I mistakenly ordered an integrated dishwasher before realising I needed a freestanding one. D&G kindly agreed to cancel and replace my order and it was fitted without problems. I dealt with Fiona, Sammie and Darren and they were all very kind, considerate and helpful.
Customer in North Somerset
Posted on 12/12/2025
, work completed 11/12/2025
Recommended
Dishwasher replacement
Excellent, quick helpful service, not at all pushy. Clean tidy work with attention to detail. A great job
Chris G
Posted on 18/08/2017
, work completed 18/08/2017
Recommended
Prompt and professional
I was very pleased with the prompt service and helpful care. I will certainly recommend them to my friends.
Benita, Avon
Posted on 17/08/2017
, work completed 17/08/2017
Recommended
Darren to the rescue
Have used Darren & Co a couple of times. We called him out on a Friday am regarding washing machine (which had finally seen its last wash)! Gary came and advised of said demise. We were desperate and by Friday Eve Darren had delivered and installed a new machine for us. They went out of their way to help us. I can't say how grateful we were for such fabulous service. Darren and Gary have also helped an elderly friend of mine and he felt more than safe and secure with their service and professionalism. They couldn't have helped my friend more. They are a company I would certainly recommend. Thanks Darren, Gary and all staff (ps lovely people on the end of the telephone too).
RUTH PAVEY
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
5Star Service
I needed a new washing machine after sourcing the product i wanted online, i phoned D & G Appliance who had been recommended to me. The team were very helpful and offered to supply and fit the machine i wanted, they were even the best on price matching what id found on the internet. They ordered the machine and within a few days Darren arrived to fit the new machine and dispose of the old one. i have an integrated machine so needs to be fitted inside a cupboard and it is hard wired? apparently some companies wont wire this up saying you need to get an electrician. ? Darren completed the fitting with the minimal of fuss, fitting the cupboard door from the old to new machine with ease, after routing out a new hole. The workmanship was of the highest standards and any mess he made was cleared up. Darren was very polite and helpful answering any question i had about the product. I am very impressed with the whole experience and will not hesitate to recommend this company to family and friends. 5 star service from start to finish and local.
spikepnw
Posted on 13/03/2018
, work completed 13/03/2018
Recommended
I have no hesitation in recommending
D & G Appliance Repairs were absolutely fantastic. We had a built in fridge freezer which was not cooling correctly. An engineer came out very quickly and attempted some possible repairs. Unfortunately it did not work permanently as the compressor had failed so we were able to arrange a new unit to be put in. The engineers were extremely knowledgeable and explained everything they were doing. The service was fast and efficient and despite 3 visits to our house we were only charged one call out fee which I think is a very fair approach to business. Would use again
Customer in City of Bristol
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
On time, experts & friendly
Repairs to oven door & thermostat. Very professional & helpful. A prompt & very efficient service by experts They soon identified the problems & were able to effect the faults with immediate effect. Well done & a big thankyou from Pete & Steph.
Customer in North Somerset
Posted on 22/11/2018
, work completed 22/11/2018
Recommended
Replacement fridge/freezer
D&G came in to look at our fridge/freezer which was not cooling properly. Their engineer quickly established that the compressor was at fault. We discussed our options and concluded that repair costs would likely exceed the cost of a new unit. So we agreed the purchase and installation of a new Beko unit and this was completed within two days. The friendly advice and service we received from Darren was first class and we are completely satisfied with the end result.
Customer in North Somerset
Posted on 22/02/2019
, work completed 21/02/2019
Recommended
Fab service
Just had Darren take a look at my dishwasher. Not the first time I've used them (have had previous issues with my washing machine). Very helpful and knowledgeable. Arrived when said and was able to know what the problems were every time. Will always recommend their services. Very happy customer!
Customer in City of Bristol
Posted on 04/12/2019
, work completed 03/12/2019
Recommended
As good as it gets! Top marks on everything!
We knew D&G for a few years, when they repaired our dishwasher, and we were very impressed with the excellent service provided. Not only that the repair was done very quick and at a reasonable price, but the engineer, Darren, was very professional, polite and friendly. Last year we decided to upgrade our kitchen and used D&G for sourcing and installing the new built-in appliances. What a fabulous experience! Despite the lockdown restrictions and stock limitations, D&G have managed to find for us the appliances that we requested, that is oven, hob, dishwasher and washing machine. All of them exactly as per our request, and I must say that having spent quite some time on researching what type/model appliances we wanted, we were adamant that we would not accept any substitutes. Installation of all appliances was done on the same day, everything was fitted in place and tested. Darren and his two colleagues did a brilliant job. Thank you, D&G, for a wonderful service. We will use you again and recommend you to others as well.
Customer in South Gloucestershire
Posted on 15/02/2021
, work completed 09/02/2021
Recommended
Prompt and professional.
Very helpful, on time, explained the problem with Washing Machine, gave suggestions on how to keep it working efficiently.
Maggie, Avon
Posted on 29/09/2018
, work completed 29/09/2018
Recommended
Exceptional customer service
We have found D & G to be exceptional in their customer service. The installation of a new washing machine was not a simple matter! The many difficulties encountered were dealt with efficiency, quickly and with consideration by all members of D&G. We would thoroughly recommend them.
Betty, Avon
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Excellent job
He did an excellent repair of my faulty oven, explaining the problem and addition. Also very important and unusual and any experience, he phones 30min before arriving, as promised. And, arrived on time!
Sara, Avon
Posted on 22/09/2018
, work completed 22/09/2018
Recommended
Prompt, reliable.
First impression were good - the company rang back several times as we kept missing each other. Arrived when they said and were friendly and helpful. Would recommend them.
Sally Ann, Avon
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Excellent service
They were excellent - I can’t fault them. Darren fixed my washing machine and when he came back with the ordered parts he also fixed my cooker which had broken since his first visit. He really knows his stuff and is such a nice chap and a good worker - and I think he left my kitchen tidier than he found it ! And the ladies I spoke to on the phone made the whole process of arranging the fix super easy. Thank you all.
Customer in Bristol City
Posted on 26/11/2023
, work completed 09/11/2023
Recommended
Very Pleased
Very nice guy told you everything what he was doing. Did not want to rip you off and very pleased with what he did. A trader I felt comfortable with as I am an O.A.P
Jennifer Ann, Avon
Posted on 14/09/2017
, work completed 14/09/2017
Recommended
Good experience
Repaired the heater on Zanussi dishwasher. Very responsive on email, although had to wait a while for the earliest appointment slot as they were busy. Darren very professional and gave helpful advice on dishwasher maintenance Would recommend.
SWNailsea
Posted on 24/10/2018
, work completed 24/10/2018
Recommended