Endorsed by Which?

D J Garage Services Ltd

4.9

210 Reviews

Opening Hours
Today - 07:30–17:00
  • Monday 07:30–17:00
  • Tuesday 07:30–17:00
  • Wednesday 07:30–17:00
  • Thursday 07:30–17:00
  • Friday 07:30–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

OCTOBER 2020
Jul 2020
Jul 2019

About

D J Garage Services (incorporating D J Motoring Centre) is a family run establishment with over 50 years experience in providing servicing, repairs and MOTs for all makes and types of car.

To keep in tune with the modern vehicle we use the very latest diagnostic technology to ensure your vehicle is in the best possible care that D J Garage Services can provide.

Our reputation is based on honesty and dedication to customer satisfaction. We are always pleased to discuss any problems you may have with your vehicle. Our aim is to offer you, the customer, the very best prices in the area.

We are situated in Stanstead Abbotts close to the Railway Station. We can also offer a collection and delivery service at no extra cost, in the local vicinity or collect you and bring you down to the garage.

Should you wish to book your car in with us or just need advice give us a call on 01920 465431. We look forward to hearing from you.

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Car air conditioning
    • Car radiator repairs
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
  • More Services

    • battery replacement
    • car servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
210 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Super speedy and reliable service. Reasonably priced. Friendly approachable staff. Will not hesitate to use them again for any future work.
Customer in Hertfordshire Posted on 15/04/2024 , work completed 15/04/2024
Very Satisfied Customer
Customer Service
Quality
Value
I took my car to DJs for a service and MoT. We have used DJs for many years. They are always reliable, honest, courteous and good value for money. I wouldn't go anywhere else.
Customer in Hertfordshire Posted on 22/08/2023 , work completed 20/07/2023
The trader replied (on 06/09/2023)
Glad to hear that!! Many thanks for leaving a 5 star review.
Repair and service to Mini Cooper
Customer Service
Quality
Value
Mini Cooper in urgent need of repair and service required. Investigation as to the fault was carried out. Work completed within 24 hours and one very satisfied customer. I was initially met by Chris and told him of the problem. I was kept informed throughout of the progress and was pleased to receive the phone call informing me that the car was ready for collection. A very satisfied customer.
Customer in Hertfordshire Posted on 06/06/2023 , work completed 06/06/2023
The trader replied (on 12/06/2023)
Good morning. Thank you for taking the time to review DJs. Very best wishes to you
A true "trusted trader" and my "go-to" garage I refer everyone to
Customer Service
Quality
Value
I have been using DJs for over 8 years and trust them to such a degree I am about to move an hour's drive away and will still return to them for MOTs and servicing. They never suggest doing something unless it is needed and indeed, when I was told by a main dealer garage that my 3 year old car needed £2k of "urgent" work done to it, DJs reassured me that it did not. They have always given me accurate quotes when work has needed to be done, and it was always completed on time. Their customer service is always brilliant and they will go the extra mile to help out if they are able to. I would not trust anywhere else. Today they re-gassed my aircon, and checked to make sure it wasn't the compressor unit (it wasn't). The work was completed in under an hour and I received a prompt call to say my car was ready.
Customer in Hertfordshire Posted on 06/06/2023 , work completed 06/06/2023
The trader replied (on 07/06/2023)
Good morning and thank you very much for your super review. I will pass your kind praise on to the guys and we look forward to seeing you again when you need us. Best wishes Pippa and Chris
Excellent service
Customer Service
Quality
Value
Took my car in for Cam belt fitting advice. I would not take my vehicle elsewhere. The reputation within the village of this garage is outstanding. This is because Chris and his team genuinely offer customer-focused advice as opposed to promoting or encouraging costly repairs to benefit their own agenda as a business. Unfortunately, I have since moved from the village however will make the journey back to Chris and his team should my car need work.
Roman in Hertfordshire Posted on 01/02/2023 , work completed 01/02/2023
The trader replied (on 03/02/2023)
Wow! Thank you Roman for your praise .... and of course, the beer and chocolates - always gratefully received! I'm glad you appreciated Chris' honesty when it comes to advice on repairs - always best to be upfront. Look forward to welcoming you again if and when you need us. Best wishes Pippa
Diagnostic work
Customer Service
Quality
Value
DJ carried out diagnostic work on my car and did not charge me a penny which is fantastic in this day and age. They were extremely helpful and I was very grateful for this. I thoroughly recommend the garage.
Customer in Hertfordshire Posted on 29/01/2023 , work completed 17/01/2023
The trader replied (on 30/01/2023)
Thank you very much and we were glad to be of service.
Great service
Customer Service
Quality
Value
My car had its annual service today. As usual, I received great helpful service. I have used DJ Garage Services for several years now and wouldn’t want to go anywhere else.
Customer in Hertfordshire Posted on 07/11/2022 , work completed 07/11/2022
The trader replied (on 09/11/2022)
so good to hear! We definitely wouldn't want you to go anywhere else
Excellent Service
Customer Service
Quality
Value
This company are always polite and courteous, they work very quickly and are good in every way. Outstanding garage, great service and fair.
Which? Trusted Traders Consumer Posted on 12/09/2022 , work completed 07/09/2022
The trader replied (on 23/09/2022)
Thank you for taking the time to review us, we really appreciate your comments.
Best mechanics around
Customer Service
Quality
Value
Love Chris and the team. Always friendly (and the dogs are lovely). They always remember us and are so accommodating. We take both our cars for MOTs and repairs there. They keep us fully informed and explain everything (without it being too technical). Couldn't recommend them enough!
Customer in Hertfordshire Posted on 09/09/2022 , work completed 09/09/2022
The trader replied (on 23/09/2022)
Good morning and thank you for your lovely words.
Great reliable work
Customer Service
Quality
Value
Went on the off chance after having a flat tyre. Service was so good I used them for break pads a few days later. I’ll use again now. Thanks.
Customer in Hertfordshire Posted on 15/07/2022 , work completed 15/07/2022
The trader replied (on 25/07/2022)
Good morning and thank you for taking the time to leave feedback
Great service as always!
Customer Service
Quality
Value
I was recommended this garage a number of years ago now and feel fortunate to have found them. They are polite, friendly, approachable, trustworthy and professional. I always receive great service at good value. I highly recommend this garage.
Customer in Hertfordshire Posted on 18/05/2022 , work completed 11/05/2022
The trader replied (on 18/05/2022)
thank you so much for taking the time to write a great review
Friendly and Professional.
Customer Service
Quality
Value
I used this local garage for the first time today having sought a more convenient service to my home. First impressions were very positive - friendly and welcoming with full explanation of what could be done. I collected the car and was equally impressed with full explanation of what had been done. Very nice customer focus and I have no hesitation in using the garage again. I think I have found a little gem.
David in Hertfordshire Posted on 04/05/2022 , work completed 04/05/2022
The trader replied (on 09/05/2022)
Hi David, lovely start to the week to be ready this gem of a review! Many many thanks
Went above and beyond
Customer Service
Quality
Value
I was recommended to this garage by a local tyre fitter this week. I couldn’t be happier. I feel I now have a ‘go to’ garage I can trust. On this occasion, I needed an air conditioning re-gas. Chris explained they would complete the full cycle of removal of old gas, drying out the system and then refilling, rather than just topping up like a lot of places do. I took the car in at lunchtime and my son followed me down to take me home. I mentioned to Chris that he was travelling back to Uni in Nottingham in the morning and that would he kindly be able to get someone to check his tyre pressures. Not only did the gentleman do this, he then popped the bonnet and checked all the engine levels too. A garage that is friendly, trustworthy and that goes above and beyond. I will be using them for all future issues for myself and my son!
Customer in Hertfordshire Posted on 29/04/2022 , work completed 29/04/2022
The trader replied (on 09/05/2022)
Oh my goodness, high praise indeed! Many thanks for time you took composing that :)
Super customer service and car repairs
Customer Service
Quality
Value
I was recommended DJ Garage Services by friends in Stanstead Abbotts. I was welcomed courteously by members of staff and shown the office. I explained the problems with my car boot catch and back windscreen wiper. I received an update telephone call to tell me they had found the fault in the wiring to the back wiper and had ordered the boot catch which would be in that day. By 4pm, I had another call to say the car was ready. Such wonderful service and so nice to have a trustworthy car garage in my village. Thank you DJ's.
Clare in Hertfordshire Posted on 29/04/2022 , work completed 29/04/2022
The trader replied (on 03/05/2022)
Good morning Clare, so happy to hear your received the service we strive to provide all our customers new and not so new! Hopefully we will be able to help you again should you need us. With best wishes Pippa
Coolant leak rectified.
Customer Service
Quality
Value
Car was slowly losing water. Problem was diagnosed. Parts (gaskets) were ordered and the work was done three days later.
Graham in Hertfordshire Posted on 30/03/2022 , work completed 25/03/2022
The trader replied (on 01/04/2022)
Hi Graham, thank you for leaving feedback
At last I have found a Garage that I can trust and rely on
Customer Service
Quality
Value
Last year I had trouble with one of my tyres loosing air pressure! I’d been to two previous garages that advised me to just pump it up as there wasn’t anything wrong despite the warning lights coming on in the dashboard. I was still worried and having recently moved areas I spotted D J Garage. I drove in and immediately my tyre was looked at and the steering wheel turned and the mechanic discovered there was a nail imbedded in the centre of the tyre. He immediately repaired it there and then! I was very relieved and thankful. I booked my MOT and service with them and today the work was completed, efficiently. The staff are very approachable. The booking was easy. At last I have found a garage I can trust Thank you D J Garages. Five star service.
Shirley in Hertfordshire Posted on 22/03/2022 , work completed 22/03/2022
The trader replied (on 23/03/2022)
Good morning, Thank you for your wonderful feedback. It makes us all very happy to hear that you feel comfortable with our garage and service. :)
Continued excellent service!
Customer Service
Quality
Value
After such a good experience using D J Garage Services for last year's MOT and major service, I had no hesitation in telephoning them last week for advice regarding a knocking sound that had developed with my car. I was booked in for a 12 noon appointment and the problem was diagnosed immediately I arrived at the garage as a broken front suspension spring. They fully explained the work that was required. Needing to keep the car, they gave me a lift home, ordered and fitted the parts that afternoon and delivered the car back to my home by 4.30pm! I was so impressed!! Many thanks to all the team for the kindness shown and for your continued friendly, efficient and excellent service!
Customer in Hertfordshire Posted on 09/03/2022 , work completed 04/03/2022
The trader replied (on 11/03/2022)
very happy to have been of service again, thank you for your business and nice words. Take care Pippa
Good helpful service as usual
Customer Service
Quality
Value
The garage booked the appointment for MOT and service at a time mutually suitable. I found them helpful and accommodating. They listened to what I said and checked out the areas of concern. The work was carried out professionally and completed as expected.
Brian in Hertfordshire Posted on 07/03/2022 , work completed 07/03/2022
The trader replied (on 08/03/2022)
Thank you so much Brian
Another very satisfactory conclusion to a mechanical problem
Customer Service
Quality
Value
A very friendly and professional company that keeps you fully informed of work programme, progress and cost information. I will not hesitate to use them again.
Customer in Hertfordshire Posted on 04/03/2022 , work completed 04/03/2022
The trader replied (on 07/03/2022)
Good morning and thank you so much for your prompt review. Best wishes Pippa
Very Helpful and Efficient
Customer Service
Quality
Value
I have used the services of DJ for many years going back to when they were located in Ware. I have always found them helpful, efficient and a pleasure to deal with. The latest invoice was for a standard service, carried out in good time and to a high standard. But it is not just the annual car service and MOT, whatever the problem the company will always make time to investigate and carry out any repair work efficiently. I have never had to consider challenging the cost of work carried out.
Michael in Hertfordshire Posted on 25/01/2022 , work completed 09/12/2021
The trader replied (on 27/01/2022)
thank you Michael for your very kind words
Service and MOT
Customer Service
Quality
Value
Good quality and good value as usual. Even fixed the interior trim back to the door without being asked.
Customer in Hertfordshire Posted on 23/01/2022 , work completed 11/11/2021
The trader replied (on 02/02/2022)
always happy to help
Service and mot
Customer Service
Quality
Value
As usual excellent service from DJ garages, cannot fault them. Work always done to a great service.
Steve in Greater London Posted on 07/01/2022 , work completed 07/01/2022
The trader replied (on 10/01/2022)
Thank you so much Steve, nice way to kick off the new year!
Unbelievably professional, honest and trustworthy
Customer Service
Quality
Value
I've used DJs for near enough 20 years after seeing how good they are with my mum! No one else comes close for honesty, integrity or decency. Even to a layman like myself you absolutely know they're doing the best by you, keeping both parts and labour costs as low as you could ever hope for and working more quickly, efficiently and transparently than you'd ever think possible. It's a lovely family business and I'd never go anywhere else. In fact, I tried when I moved house years ago, but poor experiences at the hands of others came thick and fast, so now I just make the journey back to them every time I'm in need of help and genuinely cannot recommend them highly enough.
Customer in Hertfordshire Posted on 01/12/2021 , work completed 30/11/2021
The trader replied (on 07/12/2021)
Good morning and thank you so much for taking the time to write such a fantastic review. You didn't really have to leave your name as I'm pretty sure I know who you are! Our very entertaining phone calls kept me going on that day! Have a great Christmas.
This garage is one in a million - we'll never go anywhere else!
Customer Service
Quality
Value
We first took a car to DJ Garage Services 20 years ago and have used them ever since, for MOTs, services and repairs. The top reason we keep going back is that we know we can trust them. Their customer service is impeccable, bills are consistently less than expected and the work they carry out is always of an excellent standard. Chris offers sound advice. He's extremely helpful and knowledgeable, and so are his staff. They NEVER look for unnecessary work. We wouldn't hesitate to recommend this garage.
Customer in Hertfordshire Posted on 29/10/2021 , work completed 29/10/2021
The trader replied (on 03/11/2021)
Good morning and WOW!! thank you so much from all of us here at DJs for your wonderful words. Take care Chris and The Team
Highly Recommended
Customer Service
Quality
Value
I would highly recommend DJ Garage Service Ltd, we received great service from Chris, Pippa and the team as usual.
Customer in Hertfordshire Posted on 22/09/2021 , work completed 03/09/2021
The trader replied (on 24/09/2021)
Good morning and thank you for your kind words. Take care
Excellent service
Customer Service
Quality
Value
I can't recommend these guys enough. After a horrendous experience a year ago with an AA approved/partnered garage, I was watching reviews closely to find a reliable local service. DJ's certainly lived up to their reputation. My car went in for its MOT and yr 5 services today and was ready in a few hours with everything done. Last year I was told my car was undrivable unless I paid over £1K of charges (later disproved by an independent assessor). This year I got a very efficient and professional service and nobody tried to take the car hostage. The service was easy, friendly and professional and at a very fair price. I would recommend these guys to everyone, especially female motorists who have experienced poor or judgemental service in the past.
Customer in Hertfordshire Posted on 16/09/2021 , work completed 16/09/2021
The trader replied (on 20/09/2021)
Hello, on behalf of Chris and the team, I would like to thank you for taking the time to put together such wonderful feedback. It is always a good feeling when we hear we have gained the trust of a customer and we hope to be of service to you again in the future. With very best wishes Pippa
Excellent service all round!
Customer Service
Quality
Value
Very pleased to have found D J Garage Services following a recommendation from a neighbour. When booking my car in for a Full Service, MOT and Air Con Check, it was good to be able to discuss the service requirements with someone so knowledgeable. The collection/return service from my home address worked extremely well and a progress call was made by the garage during the day. All work was carried out within the estimated cost and advice given on work that may be needed in the future. Many thanks to the whole team for an excellent, friendly, efficient and informative service!
Paul in Hertfordshire Posted on 16/09/2021 , work completed 15/09/2021
The trader replied (on 17/09/2021)
Good morning Paul and thank you very much for leaving such a wonderful review. We are glad to have been of service. With best wishes Chris and Pippa
Extremely Helpful garage
Customer Service
Quality
Value
I have been using this garage for a few years now and have found them to be extremely helpful, friendly and knowledgeable. They have gone the extra mile this time and fixed a problem with my wife's car which was serviced on the IOW during our holiday! Excellent. Will continue to use this trusted garage and thoroughly recommend it.
Stephen in Hertfordshire Posted on 23/08/2021 , work completed 23/08/2021
The trader replied (on 23/08/2021)
Good afternoon and thank you for the super prompt review. Glad we could help
Lovely team, very efficient & accommodating
First time at the garage, which was recommended by neighbours. I took my car in this morning without a booking enquiring about a minor repair in the hope it would be fixed today. I was greeted by friendly faces & a polite team, who I had never met before. They offered to squeeze my car in between other bookings, which was very accommodating. I took a nice stroll into Stansted Abbott’s and by the time I returned with my shopping, my car was on the ramp being repaired. During that time I got to meet Darcy the garage dog who is the friendliest and cutest dog I've ever met. She’s part of the team and another positive to my experience at the garage today. The team are incredibly friendly, efficient and there is a lovely community vibe. From this experience I would be happy to return for further MOT’s & repairs in the future.
Customer in Hertfordshire Posted on 19/08/2021 (Reviewer did not use service)
The trader replied (on 24/09/2021)
So happy you enjoyed your experience with us so much! We do aim to provide a community based service and regularly have neighbours popping in, mainly to see Darcey (COVID allowing)! I think the reason you had problems leaving a review was that there was no charge on this visit :)
Fantastic, trustworthy and outstanding customer service.
Customer Service
Quality
Value
Used this garage first time for my car service, however they helped my son so much over the phone with their expertise without anything in return. The owners, their employees are all so kind, reliable, honest and above anything they are extremely trustworthy. I will recommend these people to anyone without any hesitation and they will be my future garage for our cars. Thank you.
Customer in Hertfordshire Posted on 18/08/2021 , work completed 18/08/2021
The trader replied (on 20/08/2021)
Thank you for your lovely feedback and so quick too! So glad to hear we will be seeing you again whenever you need us. Take care Pippa and Chris
Full Service and MOT
Customer Service
Quality
Value
DJ's carried out a full annual service and MOT today. My car was delivered at 7.30 am and I received a call before 11.00 to advise me it was ready for collection. I have used this firm for nearly twenty years, at their previous location and now in Stanstead Abbotts. It's a family-run business and they are as friendly and genuine as they are efficient.
Customer in Hertfordshire Posted on 17/08/2021 , work completed 17/08/2021
The trader replied (on 18/08/2021)
Good morning and huge thanks for your review, a really warming start to our day!
Exceptional customer experience
Customer Service
Quality
Value
Honest, trustworthy, friendly, and always go over and above to fit you in even though they are popular. We have been visiting this garage for MOTs, services, and any fixes for our car for years now. The customer service is outstanding and they are so knowledgeable and reliable. Highly recommended.
Jenny in Hertfordshire Posted on 27/07/2021 , work completed 27/07/2021
The trader replied (on 28/07/2021)
Good morning Jenny, although we are usually pretty booked up, we do make a point of making ourselves available for our loyal customers. So happy to help.
Well beyond the call of duty....excellent service!
Customer Service
Quality
Value
We've been taking our cars to DJ Garage services for 20 years, for MOT's, services and mechanical work and have always received the most helpful, polite, honest, and excellent service every time (whatever the age of our vehicles!) Our ageing Volvo recently needed a new throttle body and despite the part no longer being made, Chris managed to locate a replacement and fit it, all within his quote despite the (extra) hours it must have taken to find one. He is a man of his word! This garage always goes beyond the call of duty, and have never let us down. Their customer care, respect, ongoing communication and integrity can be relied upon. Thank you Chris, Pippa and all the mechanics!
Eleanor in Greater London Posted on 22/07/2021 , work completed 14/07/2021
The trader replied (on 26/07/2021)
Good morning Eleanor, thank you for writing such thoughtful feedback following your recent visit to us. It is always good when a plan comes together. With very best wishes Chris and Pippa
Amazing service!!
Customer Service
Quality
Value
My car was making a terrible grinding noise every time I pressed on the brakes so I stopped at DJ garage after dropping the kids at school. I was told that they were really busy today but could fit me in tomorrow. I think he could see the look of desperation on my face as well as telling me that it was very dangerous to continue driving so managed to get the work all done and dusted before school pick up. Great service and reasonably priced. Lovely staff!! I highly recommend and will definitely be using them again.
Customer in Hertfordshire Posted on 20/07/2021 , work completed 20/07/2021
The trader replied (on 26/07/2021)
Morning and thank you for your lovely feedback. So pleased we were able to fit you in and get your safe!
Fantastic Customer Service & Reliability
Customer Service
Quality
Value
Highly Recommend this Garage, Dropped my car off on Late Wednesday with a Failed Injector, Sorted the following day even though they were very busy. Great price and great people, 5 stars from me! Couldn't Fault them!
Elliott in Essex Posted on 16/07/2021 , work completed 15/07/2021
The trader replied (on 19/07/2021)
Good morning Elliott. What a wonderful review thank you! Best wishes Chris
Good service
Customer Service
Quality
Value
Took my old “Classic” in for some tyres, mot and service. The whole experience was excellent. From the start it was nice to talk to someone who understood my questions, rather than a generic call handler. All of the work was done to a high standard and the advice given was much appreciated and saved me from unnecessarily replacing parts that just needed some good old fashioned maintenance. They replaced some suspension components and serviced the braking system plus I had new tyres recommended and and fitted, which has transformed the ride from concrete to magic carpet (for a 35 year old car). All for a very reasonable bill at the end. 10/10 for everything - thanks
Paul in Hertfordshire Posted on 01/07/2021 , work completed 30/06/2021
The trader replied (on 05/07/2021)
Good morning Paul and thank you for taking the time to write such a glowing review! So please to hear the ride has been transformed and that you were happy with our work. Best regard Chris
Excellent Service
Customer Service
Quality
Value
Everything was done as I asked for. Car was left perfectly and engine was left perfectly clean. Garage advised me what work would need completing in the future. Very satisfied with this garage.
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 07/06/2021
The trader replied (on 11/06/2021)
Good morning and thank you for your review. Very happy to hear we did a good job and that you felt satisfied. Stay safe
Excellent Service
Customer Service
Quality
Value
Excellent service, would highly recommend. Very competitive price, very nice people to deal with.
Which? Trusted Traders Consumer Posted on 03/06/2021 , work completed 28/05/2021
The trader replied (on 04/06/2021)
Thank you very much for your kind words.
Totally honest, efficient, top quality work
Customer Service
Quality
Value
This is the second time of using DJ Garage Services and once again I was really impressed with the customer service, speed of repair and overall professionalism. It is always good to be able to deal directly with the hands-on proprietor rather than a receptionist at the main dealer. Chris kept me in touch with the progress of the work throughout the entire process with clear explanations plus the added benefit of being able to talk directly to the mechanic and being shown the problem. You can trust the advice you are being given. Their work is top quality. I have absolutely no hesitation in recommending D J Garage Services. An excellent job done in a professional manner.
David in Hertfordshire Posted on 29/05/2021 , work completed 28/05/2021
The trader replied (on 01/06/2021)
Good morning David and thank you so much for taking the time to write such a considered review. Chris and his Team were delighted to hear you were happy again with their work. With very best wishes Ray and Chris
Full marks again
Customer Service
Quality
Value
We have used DJ Garages for over 25 years for the annual servicing of our cars, MOTs and any other work needed. Our most recent visit was with a problem relating to work required following a fuel contamination issue. Chris set out clearly the options available to allow us to reach an informed decision on the best way forward. Once agreed, the work was carried out promptly, to our complete satisfaction. Echoing many other reviews, we would definitely recommend DJ Garage to all for their professionalism, honesty, care, and value for money.
Ray in Hertfordshire Posted on 16/05/2021 , work completed 14/05/2021
The trader replied (on 18/05/2021)
Cheers Ray! Lovely to hear you were satisfied with the outcome of your recent visit. Always a pleasure to see you both. Best wishes Pippa
Good service and value
Customer Service
Quality
Value
Significant service for my MX-5 at 10 years, plus MOT. Good value, very convenient. Always give useful feedback on what was found, what may need attention at the next service or needs doing sooner. When I think back to how much I used to pay the main dealers for so little, and how little they knew about the cars, I am much happier to trust my car(s) to Chris.
William in Hertfordshire Posted on 12/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Good morning Mr Brown and thank you for expressing your thoughts on our garage so positively. Look foward to being of service again in the future. Chris
Again great work
Customer Service
Quality
Value
Having previously used DJ's for all servicing of my vehicle, and always been very satisfied with the outcome, following the purchase of a new vehicle I was suckered into buying a 2-year service plan from the dealer. This experience allowed me to really appreciate what differentiates DJ's in particular from the main dealers. When dealing with the team at DJ's I have repeatedly been impressed by their honest, trustworthy and efficient service that is delivered in a very friendly manner. Following recent damage to my vehicle that required a replacement part, further to an onsite inspection, I was contacted within a short space of time with an estimate that included the industry guidelines in terms of the four man hours required. Having agreed to the work, on collecting the vehicle I was advised that the work had been completed in just 2.5 hours, with the corresponding positive impact on the final invoice. I would recommend DJ's without hesitation to anyone for their vehicle servicing needs.
Customer in Hertfordshire Posted on 10/05/2021 , work completed 10/05/2021
The trader replied (on 12/05/2021)
Oh my goodness what a brilliant start to the day! So happy we were able to reduce your labour time. Thank you for taking the trouble to write to such a wonderful review. Pippa and Chris
Great service again
Customer Service
Quality
Value
I have used Chris and his team over the years and have never had a bad thing to say about their work. So today, I had my car serviced with them, easy to book and done in a timely manner. Reasonable priced and helpful feedback on the car. Always pleasant and polite, Thanks again.
David in Hertfordshire Posted on 10/05/2021 , work completed 10/05/2021
The trader replied (on 11/05/2021)
Thank you for reviewing so quickly! Great to hear you were pleased with the service.
Friendly, efficient and top quality
Customer Service
Quality
Value
As always D J Garage Services excels in friendliness, helpfulness and just good mechanical servicing of vehicles. I would always recommend this garage and many of our friends now use them. 10/10
Eric in Hertfordshire Posted on 10/05/2021 , work completed 10/05/2021
The trader replied (on 11/05/2021)
So kind of you to feedback so promptly, thank you for your generous words.
Accurate honest trustworthy and on-time.
Customer Service
Quality
Value
I was recommended to Chris and his team by a long term customer who has dealt with the team for many years. As I am out of the local area it was really important that I felt I could trust them. They gave me advice over the phone and suggested various courses of action that did not make them any money. I had a deadline for my cars work to be done and decided to take it to them. Just 24 hours after leaving the car with them they had been able to sort out the issue and at a lower cost than anticipated. I asked them to do some servicing work and they were able to keep the car a few more days to do this. When I came to pickup my A8 I was very surprised at how great and honest my final bill was. Other garages in the past have managed to inflate the bill or add extra work without consulting me. Chris was always there to take my call, answer my questions and finally give me a bill which was 100% sensible. I have now left my wife's car with them and am sure I will receive the same kind and thoughtful service and sensible bill again when the work is done. I cannot recommend highly enough this garage, if you can get to them you will not regret it. After all of the poor experiences I have had in the last 30+ years of motoring D J Garage is a wonderful breath of fresh air which I wish all car owners could have.
Richard in Essex Posted on 19/03/2021 , work completed 19/03/2021
The trader replied (on 30/03/2021)
Good morning Richard, hope you are well. Thank you for taking the time to write such a thoughtful review of DJ's. It is reassuring to know that we are attaining our goal of providing honest advise and good quality service. With very best wishes Chris and Pippa77777777777777
A Trustworthy garage proved over many years and makes of car
Customer Service
Quality
Value
In the last 50 years, I have used many garages but this one is up with the best. Doesn't matter which make of car, new or old they have always given me good service. Over the last 20years just once was there a small problem. One phone call and without hesitation they came and collected the car and returned it to the door all sorted. It's a family run business rather than one of these big shiny outfits that I often found would squeeze whatever money they could from you via those little extras. The big outfits send you a video of the underside of the car after every MOT which really does nothing at all for the customer as they try to look flashy. So forgo the video and expect a job well done at a fair price
Customer in Hertfordshire Posted on 09/03/2021 , work completed 09/03/2021
The trader replied (on 10/03/2021)
Good afternoon and thank you for your interesting feedback. We are sorry to hear you had an issue with our service at some stage and pleased to hear that we rectified the situation successfully and that we have retained your custom - customers are our business and we make providing good customer service a priority. Take care and hope to see you soon. Ray and Chris
Investigate a software problem post-Citroen brake software safety recall
Customer Service
Quality
Value
The nearest Citroen garage carried out a brake system software update on our DS3 in response to a safety recall. The car developed an engine problem causing it to judder and loose power. Called into our local D J Garage to see if they could help. They were friendly and helpful as always and tried hard to identify the problem. However, the software in the car had been corrupted and D J Garage were unable to access the system to resolve the problem but were able to advise us on how to deal with it. D J Garage declined to charge us for their work. Following D J Garage's advice, we were able to get the car back to the Citroen garage where they managed to establish via remote access by the Citroen technical people that the update had corrupted the fuel management software and then to remotely to replace the software. We thoroughly recommend D J Garage for the knowledge, quality of work, and helpfulness. Were are lucky to have such an outfit in our locality.
Laurie in Hertfordshire Posted on 07/03/2021 , work completed 03/03/2021
The trader replied (on 09/03/2021)
Hi Laurie and thank you for taking the trouble to write feedback on your recent visit to DJ's. We are always pleased to hear our advice is appreciated. Best regards DJ's
Excellent Service
Customer Service
Quality
Value
I have been using DJ Garage Services for over 15 years and would not consider taking my car anywhere else, even though I have moved out of the immediate area. This friendly family Company cannot be faulted when it comes to professionalism, knowledgeability, reliability and cost. I have recommended others and all have come away with the same impression. Service cannot be faulted in any way
Shelagh in Hertfordshire Posted on 07/03/2021 , work completed 05/03/2021
The trader replied (on 09/03/2021)
Good morning Shelagh, what a wonderful review thank you so very much. Really good to see you again. Best wishes Pippa and Chris
Work carried out in one visit
Customer Service
Quality
Value
I've used DJs on several occasions, but this is the first time with this car. The work was carried out on the day it was booked, with no problems that I am aware of. I'm no mechanic, DJs are my chosen experts and they've never let me down!
Customer in Hertfordshire Posted on 26/02/2021 , work completed 23/02/2021
The trader replied (on 01/03/2021)
Good morning and thank you for your great review.
Excellent service
Customer Service
Quality
Value
Have used DJ several times before, the most recent being for a service and MOT on our car. Chris is knowledgeable, always helpful and his team do a good job. They advise when additional work is required or advisable in the future and don't push you to get it done immediately. Charges are reasonable. Very pleased to recommend and will certainly continue to use them when needed.
Customer in Hertfordshire Posted on 17/02/2021 , work completed 10/02/2021
The trader replied (on 22/02/2021)
Thank you for you kind review, so gratifying to hear and great that you will be coming back to us in the future! Cheers Chris
Great work as usual
Customer Service
Quality
Value
I and my family have used DJ Services a number of times and have found them so helpful, friendly and trustworthy. They do a brilliant job and I would definitely recommend them.
Customer in Hertfordshire Posted on 16/02/2021 , work completed 08/02/2021
The trader replied (on 22/02/2021)
Thank you for taking the time to leave feedback and nice to know you would recommend us here.
Great customer service
Customer Service
Quality
Value
This is my 3rd time using this garage. Each time the team have provided exceptional service, providing advice and being open to discuss options with repairs. I had been previously advised that parts need replacing and the team gave an honest and helpful assessment. Work is always carried out quickly and priced well. The added point is the customer service which is always on point. Example - warming up the car for me when collecting on a cold winters morning! Great job team!
Customer in Hertfordshire Posted on 11/02/2021 , work completed 09/02/2021
The trader replied (on 22/02/2021)
Good morning, what kind words thank you so much. Thoughtful team of mechanics aren't they!
Reliable and friendly
Customer Service
Quality
Value
I have been using this garage for last 10 years. The team are all totally processional and efficient. They always discuss with you the work required before going ahead with it. I have found them to be very competitive when it comes to pricing and speed of work carried out. As a female car owner with little knowledge of car mechanics I have always felt that they are honest and trustworthy. I am very happy to recommend this company to anyone looking for a great service.
Customer in Hertfordshire Posted on 08/02/2021 , work completed 08/02/2021
The trader replied (on 09/02/2021)
Good morning and thank you for your lovely feedback. So glad to hear we make you feel comfortable, wouldn't want it any other way! Take care Chris and Pippa
Trustworthy and reliable service
Customer Service
Quality
Value
I have been using DJ Garage Services Ltd. since 2004. The team led by Chris and Ray are amazing. Chris is professional and knowledgeable, there is no other garage I will use as they are so honest and trustworthy. My daughter has got her first car and there is no way I will let anyone else service her car. I will highly recommend, professional and reliable. Keep going and thank you for great service.
Hagay in Hertfordshire Posted on 03/02/2021 , work completed 03/02/2021
The trader replied (on 08/02/2021)
Morning Hagay, thank you for your great review. With very best wishes Ray and Chris
First class service!
Customer Service
Quality
Value
We have been using DJ Garage Services Over the last few years and have always found Chris and his team very professional. Chris and Pippa have always been very friendly and fitting us in with a booking has never been a problem. The car service is great and the customer service cannot be faulted. I would be more than happy to recommend this garage to anyone.
Customer in Hertfordshire Posted on 01/02/2021 , work completed 01/02/2021
The trader replied (on 02/02/2021)
Hi there! Thank you for your very prompt and extremely kind review. Keep safe Chris and Pippa
Amazing service again today
Customer Service
Quality
Value
Have been using DJ for a couple of years now to mot & service my car. It’s always good to find a company that you can trust. They offer a high standard of customer service. Nothing is too much trouble. I would highly recommend them.
Customer in Hertfordshire Posted on 28/01/2021 , work completed 28/01/2021
The trader replied (on 29/01/2021)
Thank you for your extremely kind words and great star rating. We look forward to a time when we can welcome you back in to the office :)
Very professional as always
Customer Service
Quality
Value
Had my cars annual service carried out here today - dropped it off at 9.30 and got the call to say it was ready at midday - have used DJ Garage a few times and today was the same as every other time - very friendly and professional and a good price which must be even more difficult in the current environment
Customer in Hertfordshire Posted on 25/01/2021 , work completed 25/01/2021
The trader replied (on 27/01/2021)
Good morning and thank you for taking the time and trouble to write a great review. So pleased you were happy again with the service you received. Take care Pippa and Chris
terrific work
Customer Service
Quality
Value
Service and mot carried out with the usual high quality and competence that I have come to expect from this company. Have used them for many years and have never been disappointed with their work. Totally reliable, professional and friendly, I have no hesitation in recommending them.
Customer in Hertfordshire Posted on 18/01/2021 , work completed 18/01/2021
The trader replied (on 18/01/2021)
such speedy work! Thank you for reviewing us so promptly. Very good to hear we still meet your expectations.
Professional, friendly garage.
Customer Service
Quality
Value
We have had all the family cars serviced by Chris and his team. They are professional, friendly and extremely trustworthy. Wouldn't take my cars anywhere else. Thank you Chris and Pippa
Customer in Hertfordshire Posted on 11/01/2021 , work completed 11/01/2021
The trader replied (on 12/01/2021)
Jolly good!! That's what we like to hear, thank you very much for taking the time to say so. Best wishes for a safe 2021 Pippa and Chris
As usual great service
Customer Service
Quality
Value
Been using now for all family cars and have never had any problems great service and repairs.
Steve in Greater London Posted on 08/01/2021 , work completed 08/01/2021
The trader replied (on 11/01/2021)
Good morning Steve and thank you for taking the time to write feedback. So please to hear you are happy with our service. Stay safe Chris and Pippa
Never disappointed
Customer Service
Quality
Value
I have been going to Chris at D J Garage Services Ltd for a number of years now and I have never been disappointed with the level of service I have received. All of the staff are both friendly and professional which makes it a pleasure to do business with them. I wouldn't hesitate to recommend the garage to anyone who wants a professional, honest and trustworthy service.
Customer in Hertfordshire Posted on 10/11/2020 , work completed 09/11/2020
The trader replied (on 13/11/2020)
What a lovely start to the day receiving such a fantastic review! Thank you so much from all at DJ's :)
Service & MOT
Customer Service
Quality
Value
As usual service & MOT completed to agreed timing and I was kept informed of what work was being done and issues arising so no surprises. Friendly staff and things I need to look out for given to me when I picked the car up.
Customer in Hertfordshire Posted on 10/11/2020 , work completed 10/11/2020
The trader replied (on 18/11/2020)
Thank you so much for your review, means a lot to us here at DJ
Full service and MOT
Customer Service
Quality
Value
Excellent customer service as usual. Kept up to date with any work that is required. Competitive prices
Customer in Hertfordshire Posted on 27/10/2020 , work completed 20/10/2020
The trader replied (on 02/11/2020)
Thank you so much for taking the time to write such a glowing review, really good to hear we are still providing the service you deserve.
Excellent
Customer Service
Quality
Value
Old car needed a new radiator. First class work, done quickly and for a very fair price. Thank you.
Customer in Hertfordshire Posted on 14/10/2020 , work completed 13/10/2020
The trader replied (on 20/10/2020)
Glad to be of service and very happy to hear you were pleased with the work. Many thanks.
Great service, would recommend
Customer Service
Quality
Value
I would absolutely recommend this garage and will definitely return when I need my next service and MOT. They were very friendly and helpful and I felt completely confident with the service they provided.
Daisy in Hertfordshire Posted on 04/10/2020 , work completed 28/09/2020
The trader replied (on 02/11/2020)
Thank you Daisy :)
Very helpful, great service
Customer Service
Quality
Value
My go-to garage of choice. Always polite, always explain everything and have never added unnecessary work/items.
Customer in Hertfordshire Posted on 29/09/2020 , work completed 29/09/2020
The trader replied (on 06/10/2020)
Very happy to be your garage of choice! Thank you so much for your loyalty. Chris and The Team
Excellent service, reasonable price
Customer Service
Quality
Value
Excellent service, I will recommend DJ Garage services to all my friends. The staff were friendly and polite, the work area was very clean and tidy, On hand over, the car was given a thorough disinfecting. Reassuring at this time. I had a minor service, oil change filter and top ups. Very reasonable cost. In short I'd trust them to do any job on my car. Alan.
Customer in Central Bedfordshire Posted on 23/09/2020 , work completed 23/09/2020
The trader replied (on 01/10/2020)
Good morning Alan, thank you for taking the trouble to write such a super review. It was a pleasure to meet you and we look forward to being of service to you again when you need us. Have a good day.
MOT/service/repairs
Customer Service
Quality
Value
This is the second year I have used DJ Garage for my service/MOT and repairs. Very helpful staff, nothing seems to be too much trouble! Providing great advice and excellent communication regarding repairs and costings. Everything completed on time with friendly, efficient service. Thank you.
Customer in Hertfordshire Posted on 15/09/2020 , work completed 08/09/2020
The trader replied (on 02/11/2020)
Great review thanks, shall we make it a 3 times lucky and look forward to seeing you next year!
Complete satisfaction
Customer Service
Quality
Value
I’ll be using them again as superb Service, MOT and Repair. Couldn’t fault the friendly staff and all work done in good time. Many thanks!!
Customer in Hertfordshire Posted on 04/09/2020 , work completed 04/09/2020
The trader replied (on 23/09/2020)
thank you very much for the prompt review! It was lovely to meet you :)
Always Excellent Service
Customer Service
Quality
Value
My go-to garage of choice - work always completed to a high standard and on time, and customer service is excellent. Very friendly and trustworthy, highly recommended.
Customer in Hertfordshire Posted on 03/09/2020 , work completed 03/09/2020
The trader replied (on 24/09/2020)
Good morning and many thanks for your review. Great to be appreciated!
Fixed a problem I had been having with the car - quickly, efficiently and professionally
Customer Service
Quality
Value
DJ Garage were very helpful on the phone when I called. They were able to get me in quickly, found the cause and fixed the issue that I had been having and did so in a very friendly and professional way. Thank you so much, I will be back in the future. It was really appreciated.
Customer in Hertfordshire Posted on 14/08/2020 , work completed 13/08/2020
The trader replied (on 25/08/2020)
Glad to have been of service and look forward to seeing you again whenever you need us. Many thanks for taking the time to write.
Totally reliable, quality service.
Customer Service
Quality
Value
This is a wonderful family run Garage business where you can guarantee an exemplary professional service from a team that are very passionate about giving customers peace of mind knowing they are going to receive a quality service. Reliability and honesty is what all customers require and DJ Garage Services provide just that. Highly recommended business that cares for its customers.
Kevin in Hertfordshire Posted on 12/08/2020 , work completed 12/08/2020
The trader replied (on 19/08/2020)
Good afternoon Kevin, thank you for your glowing review! Absolutely wonderful to hear that our efforts to provide the best possible service and peace of mind for our customers pays off. With very best wishes Chris and The Team at DJ.
Great Customer service
Customer Service
Quality
Value
I took my car to DJ Garage Services for an interim service and MOT. They were very helpful and friendly. They communicated clearly what needed to be done to my car and they charged a reasonable amount. Happy to use them again.
Customer in Hertfordshire Posted on 05/08/2020 , work completed 05/08/2020
The trader replied (on 14/08/2020)
Thank you for your kind words, look forward to seeing you again should the need arise.
Honest, trustworthy, professional, friendly
Customer Service
Quality
Value
I have always been a bit anxious putting my car in for a service or MOT but with DJ Garage Services I have total peace of mind. I know any work that is carried out is necessary and charged at a competitive rate. They always go the extra mile and even dropped me home and offered to pick me up the following day when my car failed its MOT last year. I highly recommend their friendly and very efficient service. I am grateful to have found them.
Customer in Hertfordshire Posted on 30/07/2020 , work completed 29/07/2020
The trader replied (on 14/08/2020)
Good morning and thank you for your lovely review. It is also very nice to hear that our efforts pay off and we will be there for you next time you need us. Take care :)
Professional Friendly Service
Customer Service
Quality
Value
I have used G & D for the annual servicing and MOT test of my cars for some 15 years, and this clearly demonstrates that they have provided an efficient, reliable, fast, and courteous service.
Derek in Hertfordshire Posted on 29/07/2020 , work completed 28/07/2020
The trader replied (on 14/08/2020)
Morning Derek and thank you. Best wishes Chris and The Team
Excellent Friendly Service
Customer Service
Quality
Value
Following an Engine Malfunction warning and loss of power I contacted D J Garage Services who were able to book me in for the following day. They identified that one of the fuel injectors had failed which they replaced. A new fuel return rail was also required which the main dealer could not provide until the following day otherwise I would have had the car back within the day. On collection I was advised that it was possible that one or more of the other injectors could possibly fail at any time. Helpful to be forewarned. All the team I spoke to were very helpful and straight forward. I considered the charge to be very reasonable. The car has been serviced from new by the main dealer but I will be using D J Garages in future.
Customer in Hertfordshire Posted on 16/07/2020 , work completed 15/07/2020
The trader replied (on 30/07/2020)
Good morning, so pleased to have been of service and even more pleased to hear that you were happy with our honesty and fingers crossed for you! Best wishes Chris and Pippa
Trustworthy, very efficient and competitive pricing
Customer Service
Quality
Value
Service and MOT carried out to usual high standards. replaced timing belt as needed, very friendly and would highly recommend them. I have been using DJ for quite some time and will be continuing to do so. Good value for money and fair pricing
Customer, Hertfordshire Posted on 16/07/2020 , work completed 22/06/2020
The trader replied (on 16/07/2020)
Good morning and thank you for leaving such a great review.
Usual first class service
Customer Service
Quality
Value
As a customer of DJ Garage for many years I can happily recommend their service. They have always been helpful and happy to offer advice. I am reassured to see familiar faces on each visit and feel confident in their expertise.
Customer in Hertfordshire Posted on 14/07/2020 , work completed 06/07/2020
The trader replied (on 28/07/2020)
What a lovely thing to say, we love the fact that we see familiar faces on a daily basis too. So very happy you're happy :)
Fantastic job
Customer Service
Quality
Value
Honest, speedy and amazing customer service. Sorted out a long list of problems very quickly and at a good price. Would 100% recommend and I will continue to use this garage for all my car needs in the future!
Customer in Hertfordshire Posted on 02/07/2020 , work completed 01/07/2020
The trader replied (on 07/07/2020)
Great news! thank you so much for taking the time to review us so quickly. We very much look forward to being of service again in the future.
First time customer - great service!
Customer Service
Quality
Value
Booked our car in for its first service, after being recommended DJ Garage Services by friends. This was during COVID so we managed to get it booked in within the week. They explained they would order in the genuine parts in advance and gave us a rough idea of the price. Dropped the car off first thing on the day and the car was ready by lunchtime. Detailed invoice, and only did the work that was required/requested. Reasonably priced too. Would recommend and return.
Customer in Hertfordshire Posted on 01/07/2020 , work completed 25/06/2020
The trader replied (on 31/07/2020)
thank you for your kind review, hope to see you again
Very few garages inspire this level of confidences
When you take your car to DJ's you get a reassuring feeling that you're not getting ripped off. There's none of this "oh X needed doing" and "Y needs attention" and "Z is out of alignment", you get an honest assessment that you can feel confident in. They provide a great service & we'll definitely continue using them.
Customer in Hertfordshire Posted on 24/06/2020 (Reviewer did not use service)
The trader replied (on 03/07/2020)
Fantastic, look forward to seeing you the next time you need us.
A pleasure doing business with them
Customer Service
Quality
Value
I have used DJ Garage for quite awhile now and I wouldn’t go anywhere else even if I happened to move a distance away in the future. I have complete trust and confidence in their work and charges. To top that they are always most pleasant and helpful. Can’t fault ‘em.
Customer in Hertfordshire Posted on 15/06/2020 , work completed 09/06/2020
The trader replied (on 19/06/2020)
Kind words indeed! Our customers are very important to us and Chris and I love when we get it right.
Annual service and MOT...
Customer Service
Quality
Value
... carried out promptly and efficiently, as usual. Required work discussed before proceeding; future potential work outlined for consideration. A very friendly, helpful and professional team.
Customer in Hertfordshire Posted on 11/06/2020 , work completed 09/06/2020
The trader replied (on 18/06/2020)
thank you for your appreciation, we take great pride in our work and it is always good to here that people are grateful. Best wishes Chris and all at DJs
Friendly and Professional
Customer Service
Quality
Value
Friendly, efficient and professional. I have total faith in their integrity and the high quality of their work. I would highly recommend them.
Customer in Hertfordshire Posted on 09/06/2020 , work completed 09/06/2020
The trader replied (on 16/06/2020)
Thank you for taking the time to give us a great review.
Top job from from a top garage
Customer Service
Quality
Value
I have been using this garage for the past few years. They are professional, honest and the best I have ever known. My car that has been hibernating for the past few years have came out for a mot. As I assumed it needed few things doing to it. When they called me to say my car was ready I didn't ask about how much, what was wrong, all those anxious questions as I have complete faith. They do fantastic work in all great timely fashions depending on the need of ones transport needs. They certainly put the customers needs and musts first and their Darling dog provides the best customer care and entertainment.
Diane Posted on 09/06/2020 , work completed 09/06/2020
The trader replied (on 12/06/2020)
Morning Diane, wow what a super review! Thank you for taking the time to write such lovely words. We always look forward to your visits - especially a certain wee doggy who definitely has a soft spot for you :) Very best wishes love Pippa
Brilliant
Customer Service
Quality
Value
Brilliant, friendly and effcient service as normal.
June, Hertfordshire Posted on 03/06/2020 , work completed 29/05/2020
The trader replied (on 04/06/2020)
Lovely words, thank you my dear and take very good care, love Pippa and Chris x
Prompt, professional, polite
Customer Service
Quality
Value
I have used this garage for a number of years both when it was based in Ware and since it moved to Stanstead Abbotts. They recently carried out a repair and service for me which had been delayed (by me) due to the recent situation. All work was carried out with great professionalism (as it always is) and all communications frank, cheerful and honest (as they always are). I have no hesitation in recommending them as I do often to anyone I know who needs work on their vehicle. A great team at DJ who deserve all the trade they get.
Customer in Hertfordshire Posted on 03/06/2020 , work completed 02/06/2020
The trader replied (on 12/06/2020)
Good morning and thank you so much for your lovely review. Chris and The Team feel proud that you feel this way and very pleased to hear that you recommend us to people. Thank you again and take care.
Service and MOT
Customer Service
Quality
Value
Even in the current crazy times we are living in at the moment, my car's annual service and MOT was carried out in the usual efficient way by Chris and his team at D J Garage Services and in their usual cheerful way. I have used this garage for many years and have no hesitation in recommending them.
Customer in Hertfordshire Posted on 23/05/2020 , work completed 19/05/2020
The trader replied (on 02/06/2020)
Great to hear that we managed to bring a little calm and normality at this mad time. Thank you so much for taking the time to leave a review and please take care and stay safe. Best Wishes Chris
Fantastic service
Customer Service
Quality
Value
It isn’t always easy choosing a new garage but after some online research I found DJ Garage Services Ltd and now only wish I had found them years ago. The online customer reviews are a testament to their excellent service and I can only echo all of the positive comments that have already been said. I took my car for a service and MOT and more recently when my car broke down. Communication and customer service were excellent. I can only describe the service I received each time as fantastic. Thank you.
Customer in Essex Posted on 03/05/2020 , work completed 29/04/2020
The trader replied (on 20/05/2020)
Good morning and wow! Thank you for taking the time to write such a wonderful review. Absolutely lovely to receive such kind words, especially after having quite a terbulent time in the last weeks. Chris and The Team at DJ Garage hope that you are keeping well and safe.
Excellent Personal Service
Customer Service
Quality
Value
i have just returned to using DJ after locating back to the area. I have used them for many years in the past and I am delighted to say that their standard of service, openness and honesty together with the quality of their workmanship has not changed, if anything has got better. i have no hesitation in recommending them.
Customer in Hertfordshire Posted on 24/03/2020 , work completed 23/03/2020
The trader replied (on 11/05/2020)
Sorry to take so long to reply to your super review, we had to shut down for several weeks but are now back up and running, thank goodness! So happy to have been able to welcome you back to DJ's and wonderful to hear that we are still performing to your expectation. Hope you are keeping safe and well. Best regards Pippa
Car Serviced
Customer Service
Quality
Value
Car needed servicing, and also had a slight problem to sort. They have done everything I needed, so I'm very happy.
Susan, Stanstead Abbots Posted on 06/03/2020 , work completed 06/03/2020
The trader replied (on 20/03/2020)
Good Morning Susan Many thanks for your kind words, always a pleasure to see you. Best wishes and take care, Pippa and Chris
Not your average garage - solved problems others couldn't
Customer Service
Quality
Value
DJ Garage Services were recommended to me by members of our family. Our previous garage had given up on solving an oil sensor problem on our Volvo C30 after several costly (for me) attempts. DJ took the trouble to contact Volvo Technical Services twice and fixed the problem same day. When we took the Volvo C30 in for a service and MOT, I mentioned that there had been an annoying knocking sound for nine years when driving on bumpy roads, but at least four garages (including TWO Volvo dealers) had been unable to locate the problem. DJ found the problem and subsequently fitted a new suspension part. It's now a pleasure to drive the car again. We will continue to use DJ - they have friendly and professional staff and have charged me fair prices.
Customer in Hertfordshire Posted on 22/02/2020 , work completed 04/02/2020
The trader replied (on 25/02/2020)
Thank you for your wonderful review. We were very pleased to make your acquaintance and look forward to seeing you again whenever you need us. Very Best Wishes Chris, Ray, Pippa and Team
Excellent service as usual
Customer Service
Quality
Value
Our car failed to start and was towed to DJ. They diagnosed the problem and fixed it in their usual efficient and friendly way.
Customer in Hertfordshire Posted on 15/02/2020 , work completed 14/02/2020
The trader replied (on 18/02/2020)
Thank you very much for taking the trouble to leave a review.
Excellent service
Customer Service
Quality
Value
During the past month I have had two older cars serviced and MOT'ed at DJ Garage Services, a problem with central locking system on a third car investigated and resolved, plus some headlight bulbs fitted. On all occasions the team there have been very friendly and professional. All the work was completed same day without any problems. I would have no problem at all to recommend this garage to anyone. Excellent service and workmanship.
Customer in Essex Posted on 12/02/2020 , work completed 10/02/2020
The trader replied (on 13/02/2020)
Thank you for your kind review, glad to have been of assistance three times! Cheers Ray, Chris and Team
Superb in every way
Customer Service
Quality
Value
The best and friendliest service I have received from a garage for as long as I can remember. Very professional team and very reasonably priced (less than I expected). I will definately be coming back and will tell promoting your garage to whoever I can.
John Payne Posted on 24/01/2020 , work completed 24/01/2020
The trader replied (on 28/01/2020)
Wow! What an amazing recommendation Mr Payne. Thank you so much and thank you for promoting us. Chris :)
Cannot recommend highly enough!
Customer Service
Quality
Value
Courteous, always keep you in the loop, clear explanations and choices, value for money, absolutely wonderful and first class service. This time it was a breakdown and I gave the garage zero notice, my car was recovered to them at 4pm, and they still managed to get everything fixed (plus the annual MOT and service completed!) by the end of the following day.
Customer in Hertfordshire Posted on 16/01/2020 , work completed 09/01/2020
The trader replied (on 20/01/2020)
What an amazing recommendation! Thank you so very much, it means such a lot to us. Best regards Chris and Team.
Another very competent and professional repair
Customer Service
Quality
Value
Booked the day before: rear nearside door handle had been wrenched off plus an intermittent fault with a reversing light. Both items were effectively and satisfactorily put right. I always find DJ highly trustworthy, knowledgeable and accessible. I'm always confident in recommending DJ to friends and acquaintances.
Customer in Hertfordshire Posted on 18/12/2019 , work completed 17/12/2019
The trader replied (on 03/01/2020)
Happy New Year! Many thanks for taking the time to leave such a lovely review. Always gratifying when we know a new customer has been recommended personally.
Always friendly, always reliable and always reasonably priced
Customer Service
Quality
Value
I forget how long we've been using DJ Garages but it must be around 20 years or something. They are the only garage we consider when we have to have our cars MOT'd, serviced or repaired and that's despite moving out of the local area over 7 years ago! Why? They've never let us down, always provide great comms, do a great job and the prices are very reasonable. Underneath it all, Chris and Vince are just really nice guys and it shows in their business - I'd definitely recommend this garage to anyone.
Customer in Hertfordshire Posted on 03/12/2019 , work completed 03/12/2019
The trader replied (on 09/12/2019)
Good afternoon and thank you for your wonderful review. It makes it all seem worthwhile when were hear words like that. Best wishes for the festive season, Chris and Team
My review
Customer Service
Quality
Value
Service is usually got at this garage, brilliant service, very corteous.
Anne, Hertfordshire Posted on 26/11/2019 , work completed 26/11/2019
The trader replied (on 17/12/2019)
Thank you Anne, best wishes for a very good Christmas. Chris and Pippa
Honesty, integrity and efficiency.
Customer Service
Quality
Value
I have been using this garage for a while and so grateful I came across it. They always give 100% putting their customers first. On this particular job, my beloved camper van engine cam shaft ceased shredding the cambelt on route to the New Forest. Got towed to the garage. Upon diagnosis and being consoled by their lovely dog, my campervan needed a new engine. After a long search finding a engine for an old camper we found one. Throughout the whole process the garage kept me up to date with the progress. They informed me the donor engine I had purchased in good faith had a few issues but they advised and we all agreed to take a slightly different approach, using parts of the donor engine to the original one. Luckily the bottom part of the engine had survived so we used the top part of the donor engine and all works well. My beloved campervan is back on the road all great. The garage are very reasonable and trustworthy and always gives possible realistic outcomes. It’s the best garage and the best dog I have ever known. The dog has 100% in customer services.
Customer in Hertfordshire Posted on 19/11/2019 , work completed 18/11/2019
The trader replied (on 28/11/2019)
Good Morning Campers! Thank you for your kind words, it was a mission but one definitely that put a smile back on your faces. Darcey certainly enjoyed the frequent visits! Take care, Pippa :)
Good value fix to an old car
Customer Service
Quality
Value
Our Nissan Micra - 2002 vintage developed a problem with the gear lever not returning to the neutral position. Apparently a spring on the end of the lever had broken. Rather than installing the expensive Nissan replacement DJ re-formed the existing spring and fashioned a bracket to make a repair. All done for £45.
Customer in Hertfordshire Posted on 05/11/2019 , work completed 06/07/2019
The trader replied (on 06/11/2019)
This is where having an mechanical engineer on board is a bonus! Thank you for your very kind comments. Chris
Careful diagnosis and efficient repair
Customer Service
Quality
Value
Our Citroen Berlingo had an intermittent warning light appearing. D J spent some time testing things but could find no problem. They did not charge for their time. Some time later the light was on permanently and they diagnosed a faulty Exhaust Gas Recycling valve. This they replaced as a very reasonable cost. A week later the warning light appeared again. The new EGR valve was faulty and they replaced this immediately with no further charge.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 08/08/2019
The trader replied (on 06/11/2019)
That was a process wasn't it! Always good when we get there in the end and best of all that you were satisfied with out attempts. Thank you for your review. Chris and Team
Excellent service as usual
Customer Service
Quality
Value
MOT and service completed on a Nissan Micra (2002). All done to time and at a very reasonable price.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 31/10/2019
The trader replied (on 06/11/2019)
It is so good to hear we completed the service on schedule and you are pleased. Thank you
Friendly and efficient....as always!
Customer Service
Quality
Value
Chris and the team never fail to deliver careful service economically, and advice for free! Recommended without hesitation.
Customer in Hertfordshire Posted on 22/10/2019 , work completed 18/10/2019
The trader replied (on 28/10/2019)
We do try our very best, thank you!
Wonderful service
I popped into DJs as I had noticed my bumper was falling off. I expected them to tell me that it will need to be booked in etc but to my surprise, I was made a cup of tea while they looked at it. After 20 mins Chris said it was done - and it really was! I asked how much but they wouldn't take a penny (not even for the oil they topped up). It is very rare to find decent people nowadays but I will genuinely be bringing all my custom to them from now on. Thanks Chris, thanks Paul.
Customer in Hertfordshire Posted on 03/10/2019 (Reviewer did not use service)
The trader replied (on 15/10/2019)
So glad to be of assistance the other Friday when you needed some help. We do always do our utmost to get people back on the road as quickly as possible. Glad you enjoyed Chris's tea! Regards Pippa
Friendly, efficient service
Customer Service
Quality
Value
We've used DJ Garage a couple of times now and they have always been freindly and helpful, it's great to have a sucha reliable and efficient local garage.
Christine, Hertfordshire Posted on 16/09/2019 , work completed 16/09/2019
The trader replied (on 15/10/2019)
Good Afternoon Christine, Thank you for taking the time to send feedback on our garage. Its always so nice to hear when someone is happy with our service. Look forward to see you next time :)
Excellent service
Customer Service
Quality
Value
First time using DJ Garage and we were really impressed with the customer service, speed of repair and overall professionalism. We will definitely be using them again.
Customer in Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
The trader replied (on 15/10/2019)
Great to hear! Thank you so much for kind words and we look forward to hearing from you again when you need us. Chris and Team
Excellent service again
Customer Service
Quality
Value
Took my Fiat 500 for its annual MOT and full service. As usual work carried out to my entire satisfaction, quickly and at a competitive price. A really first class firm, with everyone from Chris downwards very helpful and anxious to get things absolutely spot on from start to finish. Thoroughly recommended. Don't think you will find better in the district.
Richard Mellor Posted on 29/08/2019 , work completed 28/08/2019
The trader replied (on 04/09/2019)
Morning Mr Mellor, so glad to you were happy with the service you received. It is always good to hear that our ethos of great customer service; first class work at competitive prices pays off. Thanks again Chris
Very impressed with the service
Customer Service
Quality
Value
My exhaust fell off my car on the Bank Holiday weekend. I phoned Pippa after D J Garage Services was recommended to me by a friend. She was very helpful and quoted me a maximum price for the job and said it may be less if the exhaust could be fixed. I booked the car in and by the time I arrived, the spare part had already been delivered. The work was carried out quickly and efficiently and the bill was less than expected. Very helpful staff and friendly too. Would not hesitate to use them again.
Debra Sofia Magdalene Posted on 28/08/2019 , work completed 27/08/2019
The trader replied (on 28/08/2019)
Dear Debra Thank you for your very prompt review. It was a pleasure to meet you and be able to get you back on the road again quickly. Best wishes Pippa
A no-fuss response to yet another mess I got into!
Customer Service
Quality
Value
This time it was a tyre which collapsed when I ran over some metal in the road, 120miles from home. Limping into the garage on my spare, they offered to sort it within half an hour (though I chose to bring it back the next day) and it wasn't long before I had a new tyre, the electronic systems re-checked and was happily on my way. When I moved to Ware 12 years ago, the garage was close to my home so an obvious choice: when they had to move, it never occurred to me to not go with them. The new site may not be so convenient for me, but as well as the great and friendly service for the big things - annual service, MOT and associated repairs - they have always been marvellous for the little things - light bulbs I can't change, electronic messages I don't understand, a broken wing mirror. I can't recommend them highly enough.
Customer in Hertfordshire Posted on 25/08/2019 , work completed 19/08/2019
MOT and Service
Customer Service
Quality
Value
Third time I have used D J Garage for MOT's and services, and will do again as I have found them to be very friendly, helpful, efficient, trustworthy something not always experienced as a women when in the past dealing with garages. A positive experience and have no hesitation in recommending them to friends and family.
Customer in Hertfordshire Posted on 17/08/2019 , work completed 15/08/2019
Highly Recommended
Customer Service
Quality
Value
I have used DJ's on a number of occasions and my experience has always been a positive one. Unlike some garages I have visited in the past they do not treat me like an idiotic female who couldn't possibly understand how a car works and take the time to answer any questions I have. The work has been completed swiftly and within the quoted budget. I would not hesitate to recommend them.
Customer in Hertfordshire Posted on 03/08/2019 , work completed 30/07/2019
The trader replied (on 08/08/2019)
Good morning, what a lovely review! It's good to know we manage to make you feel comfortable and well informed - very important for us to ensure our customers understand what is going on with their vehicle at all times. Many thanks for taking the time to share you thoughts. Pippa and Chris
Great service
Customer Service
Quality
Value
First time my car has gone in at DJ Garage, for a service, and must say the staff, and owners, are second to none.The work on my car , and the help i received was outstanding.10/10 Would definitely recommend.
Customer in Hertfordshire Posted on 24/07/2019 , work completed 24/07/2019
The trader replied (on 30/07/2019)
How nice of you to take the time to write such a great review. Thank you so much :)
Totally honest, efficient, top quality work.
Customer Service
Quality
Value
I have been using DJ Garage Services (Ray & Chris) for 35 years now. They are excellent in every respect - trustworthy, helpful, knowledgeable, accommodating. It's like visiting old friends when I take my car in for service/repair.
Customer in Hertfordshire Posted on 18/07/2019 , work completed 18/07/2019
Trustworthy
Customer Service
Quality
Value
I have known Ray and his son Chris for over 35 years and used their services ever since. Their team of mechanics are friendly and great also. If you are looking for a truly honest and reliable service, there is no point in looking any further. They only do work if really required and I have been sent away just with good advice without charge where I think something might need doing, but doesn't...…. 35 years of great work without fault speaks for itself. I can even say I enjoy going there from time to time! However, they could be quicker making me a cup of tea...….don't forget the sugar next time, Chris...…..
David James, Hertfordshire Posted on 11/07/2019 , work completed 10/07/2019
The trader replied (on 12/07/2019)
Very good David! Sorry about the sugar! Great review though, many thanks and maybe I'll ask my wife Pippa to make the tea next time :)
Always courteous, friendly and professional.
Customer Service
Quality
Value
MOT efficiently performed and two small problems identified, which were rapidly sorted out when before I collected. I've found that the service is always top of the range - nothing is too much bother. Bob, Herts.
Customer in Hertfordshire Posted on 15/06/2019 , work completed 14/06/2019
The trader replied (on 08/07/2019)
Thank you for such a great review Bob, very much appreciated by Chris and The Team.
Great work and super fast service in an emergency
Customer Service
Quality
Value
Great work and super fast service in an emergency. Would recommend to anyone needing a fast MOT. I found my MOT has expired the day before taking my vehicle on holiday. DJ garage service conducted my MOT and the work needed for it to pass on the same day, in time for my holiday.
Customer in Norfolk Posted on 12/06/2019 , work completed 12/06/2019
The trader replied (on 08/07/2019)
Thank you for taking the trouble to write such kind words. Glad to be of assistance and hope your holiday went well. Ray and Chris
Perfect
Customer Service
Quality
Value
Replaced my left hand mirror. Well done again.
Anne, Ware Posted on 07/06/2019 , work completed 07/06/2019
The trader replied (on 13/06/2019)
Good morning Mrs Cockerton and thank you for your kind words. Chris and Pippa
Very pleased with the service
Customer Service
Quality
Value
Very helpful, very professional, so I am very pleased with the service. I lost my car keys and they replaced the key fob and set the electroinc reciever so I can use the remote unlocking system.
Michel, Essex Posted on 01/06/2019 , work completed 01/06/2019
The trader replied (on 13/06/2019)
Morning Michel, so pleased we were able to help you and thanks for coming all that way! Best wishes
MOT and Service
Customer Service
Quality
Value
My family have been using DJ's for a number of years and have always been very happy with their standard of service. Staff are friendly and knowledgeable. Would recommend you give them a try.
Customer in Hertfordshire Posted on 29/05/2019 , work completed 23/05/2019
The trader replied (on 04/06/2019)
Thank you so much for taking the time to leave feedback and for recommended us to others.
Trustworthy, Efficient and Friendly
Customer Service
Quality
Value
I have been using DJ Garage Services Ltd for several years now and completely trust Chris and his team, they are very friendly, helpful and efficient. They are upfront about the work that needs doing and the cost and are reasonably priced. I would definitely recommend DJ’s and in fact some of my family use them too now.
Customer in Hertfordshire Posted on 16/05/2019 , work completed 16/05/2019
The trader replied (on 20/05/2019)
Thank you for your generous review and for recommending us to your family.
Top performance.
Customer Service
Quality
Value
Top-rate performance consistently over many years. Cannot praise too highly.
Anthony, Hertfordshire Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 28/05/2019)
Thank you Anthony
Reliable and quick turnaround
Customer Service
Quality
Value
Chris and Ray's team are very experienced, professional and have always looked after me. When I have a problem they identify it and sort it. Their servicing is also excellent keeping my cars in good order. I've been going to them for some 30 years now! They must be doing something right!
Tony, Hertfordshire Posted on 09/05/2019 , work completed 09/05/2019
The trader replied (on 28/05/2019)
Thank you Tony, always great to hear that we are doing ok. Chris and Ray
Welcoming and crisply effecient
Customer Service
Quality
Value
Needing an annual service on my 10 year old Ford Fusion, I phoned on the Tuesday and was promptly given a date on the Friday. On my arrival I found that the garage's electronic system revealed all my previous visits and appointments which conveys a professional, secure and satisfactory modus operandi. I was given consideration as to when I could collect my car and upon doing so I was given a full explanation as to charges etc. (I was unaware that one item of repair was within a year's guarantee and was not charged for; I would have been unaware of this if they had not taken the initiative)
Customer in Hertfordshire Posted on 27/04/2019 , work completed 26/04/2019
The trader replied (on 29/04/2019)
Thank you for providing feedback so promptly. We pride ourselves on transparency and giving accurate information at all times. Look forward to being of service again in the future.
Simply the best
Customer Service
Quality
Value
I have now been using DJ Garage Services for almost twenty years and they have always gone above and beyond the call of duty in meeting my needs. They are honest, reliable and thorough in everything they do. Whenever there is a problem, I am never worried, because I know that it will be sorted quickly and completely, not just to my satisfaction, but also to their exacting and ultra high standards. One more prompt, personable, thorough and value MOT and full service later, I can relax again. They make a great cup of tea too.
Customer in Hertfordshire Posted on 25/04/2019 , work completed 24/04/2019
The trader replied (on 25/04/2019)
Good afternoon and thank you for the wonderful feedback. So great to hear that we are continuing to meet your needs. Cup of tea for you everytime! With very best wishes Chris and the team.
Thoroughly recommend for their professional service.
Customer Service
Quality
Value
Amber engine warning light had come on. I phoned them and explained problem. A date was made for car to go in to garage. Problem was sorted within a few hours and I was contacted to say car was ready for collection. It was explained to me what problem had been. As usual, a first-class service.
Susan, Hertfordshire Posted on 25/04/2019 , work completed 25/04/2019
The trader replied (on 21/05/2019)
Dear Susan, thank you for expressing your satisfaction so enthusiastically! Great to hear. Chris
Prompt and professional.
Customer Service
Quality
Value
Always an excellent service. Very competitive prices. After my annual service, it feels like a new car. Always Efficient, professional and amazing how they can fix any problem.
Alison, Hertfordshire Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 21/05/2019)
Hi Alison, so pleased you're happy with our service, nice to think it feels brand new when you take it away! DJ's
12 Years of Reliable efficient service
Customer Service
Quality
Value
D J Garage Ltd has been servicing and carrying out MOT on my cars for over 12 years and have provided an exceptionally reliable and helpful service.
Customer in Hertfordshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 17/04/2019)
So happy to hear we are still provided the service you should expect. Thank you
Another great service
Customer Service
Quality
Value
Three generations of my family have used DJ's for more than 20 years which tells it own story. They are always prompt, professional and take the time to explain all the options. The service, repair and mot today was carried out swiftly and without fuss. I have come to expect nothing less. Another job well done. Thank you all.
Customer in Hertfordshire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 03/04/2019)
Great review thank you so much.
What A Great Little Find!
Customer Service
Quality
Value
Can't believe that I have lived in Stanstead Abbotts for 10 years and only recently found out about this garage while doing a web search! The rear n/s suspension on my VW Polo failed and needed replacing. Having read the comments on this site I felt confident using them. It was confidence that was well placed. The car was booked in for the next morning, they already had the part waiting and I got the call that the car was ready in under an hour! Total job including parts was less than ninety quid! 100% I will be using them again. One other benefit of using companies like this is that you are supporting local trades employing local people.
Customer in Hertfordshire Posted on 27/03/2019 , work completed 27/03/2019
The trader replied (on 03/04/2019)
What a super review! We here at DJs feel very strongly about supporting local business and its great to hear you do too. Thank you for putting your trust in our team
Prompt and professional.
Customer Service
Quality
Value
Full services and Mot. Car collected and brought back in 4 hours very helpful traders.
Yvonne, Hertfordshire Posted on 27/03/2019 , work completed 27/03/2019
The trader replied (on 17/04/2019)
Good morning Yvonne, thank you for your kind words.
Routine service Prompt efficient polite service
Customer Service
Quality
Value
Prompt. Efficient. Polite. Service. Nothing is too much trouble and always prepared to give reliable advice even when of no financial advantage to them.
Customer in Hertfordshire Posted on 26/03/2019 , work completed 26/03/2019
The trader replied (on 27/03/2019)
We appreciate your feedback, great to hear, thank you
Honest, reliable, helpful.
Customer Service
Quality
Value
How many times can you say that a garage is honest, reliable and helpful? Having used them for five years plus, I am absolutely sure about the above comment.
Which? Trusted Traders Consumer Posted on 26/03/2019 , work completed 26/03/2019
The trader replied (on 21/05/2019)
Lovely of you to say so! Chris and his team will always give you genuine advice with no 'hard sell'
Great Service
Customer Service
Quality
Value
I have used them since moving to our current home and have appreciated their service. They were recommended to me by an acquaintance who has also used them for a few years.
Customer in Hertfordshire Posted on 04/03/2019 , work completed 04/03/2019
The trader replied (on 11/03/2019)
Thank you for your kind words and that you to your contact for recommending us.
Thoroughly recommended
Customer Service
Quality
Value
I have used D J Garage Services for the last few years and am totally happy with their service. Fast, friendly, helpful, positive and good communication. Wish I had switched to them sooner!
Customer in Hertfordshire Posted on 25/02/2019 , work completed 25/02/2019
The trader replied (on 04/03/2019)
Glad you found us in the end! Always glad to be of assistance and thank you for taking the trouble to give us such positive feedback. DJ's
Consistently good service
Customer Service
Quality
Value
I have had my car serviced by DJ Garages since 2016 and started going to them through recommendation. My recent visit was for a full service and MOT. I find them helpful and their prices seem comparable with other garages I have used. Communication is very good and I get the impression that they are a friendly family business who know their customers needs.
Customer in Hertfordshire Posted on 23/02/2019 , work completed 20/02/2019
The trader replied (on 04/03/2019)
Definitely got that right. Chris and Ray (father and son) have been together for over 30 years and Pippa is Chris' wife and Darcey the family dog! Thank you for your lovely comments.
The best around
Customer Service
Quality
Value
I have used D J Garage for as long as I remember and I have always been extremely satisfied with the service. Friendly, fair, awesome. Chris is a top bloke
Customer in Hertfordshire Posted on 21/02/2019 , work completed 16/01/2019
The trader replied (on 04/03/2019)
thanks! Chris :)
Excellent
Customer Service
Quality
Value
I have used DJ for years and they have never let me down. Work carried out is always prompt and professional. They always discuss work carried out and give you a reasonable quote. Chris and his crew are very helpful and always go above and beyond.
Pete, Hertfordshire Posted on 11/02/2019 , work completed 11/02/2019
MOT & Service
Customer Service
Quality
Value
This is the second year I have used DJ Services and both times I have been extremely satisfied. Fast and efficient service. Very friendly staff. Time was taken to explain a detailed breakdown of worn that should be carried out before next years MOT. I will certainly be taking my car back as and when the work is required.
Customer in Hertfordshire Posted on 08/02/2019 , work completed 07/02/2019
The trader replied (on 20/02/2019)
Glad you are still happy with our service and we look forward to welcoming you back whenever you need us. Thank you for taking the time to write.
Mot and repair
Customer Service
Quality
Value
I have used DJ Garage Services for last five years,even though they moved premises,they had to move from where I live,but I didn’t want to use any other garage as they give a very personal and friendly service that I never experienced anywhere else. They offer a great service and I would recommend them to anyone.
Customer in Hertfordshire Posted on 07/02/2019 , work completed 07/02/2019
The trader replied (on 20/02/2019)
So glad to hear you stuck with us after the move three years' ago and even better to hear that you are still happy with our service :)
Very efficient and customer orientated
Customer Service
Quality
Value
Service, no problems, usual friendly service.
David, Hertfordshire Posted on 07/02/2019 , work completed 07/02/2019
Professional.
Customer Service
Quality
Value
Service & MOT. I have been dealing with D J Garage Services for over 10 years and have always found them professional & efficient. The standard of work is always consistent. They have a very helpful attitude. I can recommend them highly!
Jean, Hertfordshire Posted on 06/02/2019 , work completed 06/02/2019
DJ Garage Services - JAG XF MOT / Service
Customer Service
Quality
Value
Very helpful, friendly and efficient. Competitive price for M.o.T. test and annual service. Kept me informed of work required and progress during the day. Offered me a lift home when I took the car to their premises. Excellent all round. To be recommended to others. Really good value.
Customer in Hertfordshire Posted on 04/02/2019 , work completed 04/02/2019
The trader replied (on 20/02/2019)
Always happy to help! Thank you so much for the lovely review. Chris
Really first rate service
Customer Service
Quality
Value
D J Garage fitted me in quickly dealt with the problem and kept me in touch with progress of the work throughout the process. Friendly professional service. Cannot rate them highly enough.
Marilyn, Hertfordshire Posted on 31/01/2019 , work completed 31/01/2019
Car fixed yippee
Customer Service
Quality
Value
My other half took my car to get it right after he hit a kerb. We always experience great service from start to finish. The are very open and give sound advice on repair, cost and time scales. My car was fixed in a day he brought it in. I would certainly recommend this garage. All my cars go there. I am very happy with the service they provided, thank you.
Customer in Hertfordshire Posted on 30/01/2019 , work completed 30/01/2019
The trader replied (on 05/02/2019)
We are always pleased to be able to get our customers 'out of trouble' as quickly as possible. Thank you so much for your lovely comments. :)
Brilliant service
Customer Service
Quality
Value
Last summer my campervan over heated and lost a lot of water. Suspecting the head gasket had blown took poorly camper to the garage. They inspected, tested and identified the cause- the passenger seat sits over the engine bay and the seat had pressed on the radiator cap which opened it ! Hence the loss of water. Without condescending mechanic showed me the imprint of the radiator cap on the seat underneath. Could not believe it could be something so trivial. D J Garage was a great service identifying the cause and putting my mind at rest. Seat surely was fixed when got it home and van no longer over heating. Happy holidays to come. I would definitely recommend this garage. Thank you.
Customer in Hertfordshire Posted on 30/01/2019 , work completed 17/08/2018
Excellent service
Customer Service
Quality
Value
I arrived at D J Garage at 8:05am - extremely helpful and courteous - exhaust was completely split - welded back together and I was driving car again by 9:45am! Excellent service as I was able to resume my job quickly.
Christine, Hertfordshire Posted on 29/01/2019 , work completed 29/01/2019
Quality work and a very friendly, helpful and efficient service.
Customer Service
Quality
Value
D J Garages have undertaken work to my cars over a number of years and have always provided an excellent service. On a couple of occasions it has been difficult to diagnose the problem with the car but the mechanics have always managed to sort it out. If I'm not sure how to deal with a problem, Chris will always take the time to talk it through with me and help me to arrive at a sensible decision. I have an old car which continues to be very reliable thanks to the good attention it gets a DJ's. I highly recommend this garage. Ashley Godfrey
Customer in Hertfordshire Posted on 25/01/2019 , work completed 18/01/2019
MOT and service
Customer Service
Quality
Value
Always an excellent service from Chris and his team. Nothing is ever too much trouble. We now take three family cars to Chris for annual service and MOTs as well as for anything else that may crop up in between.
Customer in Hertfordshire Posted on 22/01/2019 , work completed 17/01/2019
The trader replied (on 01/02/2019)
Thank you so much for taking the time to write a great review, look forward to seeing you soon. Best Wishes Chris and The Team :)
My review
Customer Service
Quality
Value
DJ Garages have worked on our cars for 13 years. Always helpful and considerate.
Melvyn, Hertfordshire Posted on 15/01/2019 , work completed 15/01/2019
Puncture | flat tyre
Customer Service
Quality
Value
We woke up and found we had a flat tyre on our van, we called DJ Garage and straight away had the job booked in. The guys were fantastic, they came out to the van and took it to the Garage. From there they identified the issue & ordered us a new tyre that came within 24 hours. Brilliant service and reasonable prices! Would highly recommend
Customer in Hertfordshire Posted on 10/01/2019 , work completed 28/12/2018
Why go anywhere else?
Customer Service
Quality
Value
When I moved to Herts from Surrey in 1991, I needed a garage to service my car and my neighbour recommended DJ, who at that time were located in Crane Mead, Ware. Although I have changed my car several times since then, I have gone back to DJ for servicing and repairs. It was awkward to continue using them when they moved to their present location, a couple of years ago, and on one occasion I took my car to garage very close by in Ware. However, I did not find the customer care and respect that I found at DJ. Chris always treats me with understanding and does not patronise me, when I go in and say "the car doesn't sound right", or "it feels different". He and his mechanics, will find the problem, and fix it with the minimum of delay, always keeping me informed, and trying to keep the cost reasonable. I trust Chris, which is a very essential quality when you know little about the mechanics of a vehicle, and could easily be ripped off. Another member of Chris's team, is his wife Pippa who is professional, friendly and efficient, when answering the phone, and doing the admin for the garage. Darcy (the dog) is also a valued member of their team, greeting customers with a waggly tail! I would not hesitate to recommend DJ to anyone in this area.
Customer in Hertfordshire Posted on 09/01/2019 , work completed 08/01/2019
The trader replied (on 10/01/2019)
Thank you so much for this very pleasing review. It was kind of you to take the trouble to write such warm words and always lovely to be appreciated for what you do. Best wishes Chris, Pippa, Darcey and The Team.
Very professional
Customer Service
Quality
Value
I have used the services of D J Garages over a number of years and found them friendly, very aware of your problems and always come back with a sensible answer along with a high quality of work. Highly recommended to anyone.
Maurice, Hertfordshire Posted on 04/01/2019 , work completed 04/01/2019
Very professional approach to the customer
Customer Service
Quality
Value
Carried out yearly service with additional work to replace part of the exhaust. This was all agreed and completed to a high standard. The contacts were helpful and friendly and explained well what needed to be carried out as additional work. Communicated well and completed the work to the agreed timescale, and with reasonable pricing.
Alan, Hertfordshire Posted on 03/01/2019 , work completed 03/01/2019
Cheerful and efficient
Customer Service
Quality
Value
Wonderfully clean garage, good at telling you what needs doing and doing it. Competitive pricing - so much better than main dealer. Quick appointments. Widely used in our locality. Great to support local business.
Christine, Hertfordshire Posted on 21/12/2018 , work completed 21/12/2018
Second Year service
Customer Service
Quality
Value
Chris and the team serviced our car which is still under warranty. Genuine Honda parts were used to maintain the main dealer warranty and I would have no hesitation in recommending DJ's. We have three vehicles, which all go there for servicing and repair and I cannot quibble with the cost when compared to the prices main dealers charge. I have always found them to be honest and they also employ a bit of ingenuity when its called for saving me £600 on a loose headlamp assembly (broken lugs) They managed to refix it securely so it passed its MOT without the need to dig deep. Well dones guys!
Customer in Hertfordshire Posted on 19/12/2018 , work completed 18/12/2018
Helpful and professional
Customer Service
Quality
Value
Have used on several occasions for service, tyre and battery replacement. Always efficient friendly service.
Customer in Hertfordshire Posted on 18/12/2018 , work completed 17/12/2018
Very helpful and trustworthy car garage
Customer Service
Quality
Value
Chris and his team are a friendly and helpful local garage that always try to help, no matter how small the problem is. I have always found that I have got very good value for money and the work carried out is to a consistently high standard and I would definitely recommend them to others.
Customer in Hertfordshire Posted on 08/12/2018 , work completed 08/12/2018
Prompt, courteous & reliable
Customer Service
Quality
Value
50,000 service. Always prompt, courteous & reliable. Have used DJs for many years & have no hesitation in recommending them.
Christine, Hertfordshire Posted on 05/11/2018 , work completed 05/11/2018
Good, prompt service and good customer care
Customer Service
Quality
Value
Booked in for MOT and service and got a slot the next morning. The work was done quickly and I was kept informed about when the work would be completed and the necessity for extra work that was needed. Price was very reasonable.
Knight Posted on 31/10/2018 , work completed 31/10/2018
Crank sensor correct diagnosis
Customer Service
Quality
Value
Broke down in London, called the AA and was given a fuel line/fuel pump diagnosis by them. Had the AA relay my car to DJ Garage Services on the Monday evening, and by Tuesday morning they had found out that this was a crank sensor problem and not fuel related. The new part was ordered, the work was carried out swiftly and the car was ready for collection by Wednesday lunchtime. As usual with this excellent garage,the customer service, communication and work carried out were fantastic.
Richard Chamberlain Posted on 28/10/2018 , work completed 28/10/2018
Urgent Brake Pad replacement
Customer Service
Quality
Value
My brakes started to grind on a Sunday afternoon, fearing doing damage to my disc's I phone DJ's at 08.20 on a Monday morning to see if they could help. They told me to bring the car in and they replaced them same day. I guess it was an easy job for them but their service and help was excellent. I have used them before on two other vehicles for service and MOT's. Both other cars are still in the family and we have no problems with them. Excellent service on all occasions I have used them.
KevinB Posted on 22/10/2018 , work completed 22/10/2018
Great job/helpful
Customer Service
Quality
Value
Booked for MOT only one week for 10am. Rung 3 days before after service light on my mini showed. Were helpful and added service so I could collect car at 1pm.
David, Hertfordshire Posted on 08/10/2018 , work completed 08/10/2018
Reliable and do excellent work.
Customer Service
Quality
Value
Have been a customer for years and always satisfied with their excellent work.
William, Hertfordshire Posted on 05/10/2018 , work completed 05/10/2018
Prompt and professional
Customer Service
Quality
Value
Highly recommended fast efficient service, I use them regularly.
Kenneth Albert, Hertfordshire Posted on 25/09/2018 , work completed 25/09/2018
Super service.
Customer Service
Quality
Value
D J Garage gives a 'super service' in all senses of the phrase.
Charles, Hertfordshire Posted on 19/09/2018 , work completed 19/09/2018
Efficient and reasonable
Customer Service
Quality
Value
Happy with service. MOT failed initially but repairs organised quickly and efficiently at a reasonable cost.
Lorraine, Hertfordshire Posted on 17/09/2018 , work completed 17/09/2018
Honest and Friendly
Customer Service
Quality
Value
I managed to book my car in here same day when my brakes started grinding- First impressions really matter and I felt immediatly at ease with the friendly office lady and her cute doggy to the helpful and honest mechanics - Nice to find a garage that you know wont over charge or recommend repairs to something not needed
Holly Spurgeon Posted on 12/09/2018 , work completed 12/09/2018
My review
Customer Service
Quality
Value
Service. Always trustworthy. Going to him since 2005.
Melvyn, Hertfordshire Posted on 05/09/2018 , work completed 05/09/2018
Reliable as always.
Customer Service
Quality
Value
A excellent local garage with an owner and technicians who talk to you in an informed manner. I trust them implicitly.
Bud, Hertfordshire Posted on 03/09/2018 , work completed 03/09/2018
High standards
Customer Service
Quality
Value
I have used DJ for car service and repairs over a number of years and found them to be extremely competent and reasonably priced. It's always good to be able to deal directly with the hands-on proprietor rather than a receptionist at a main dealer. I had my car serviced this week and as usual was very satisfied with their work. I've never had any problem recommending this company to family and friends.
Alan Thomas Posted on 01/09/2018 , work completed 01/09/2018
My review
Customer Service
Quality
Value
Responded to problem urgently.
Which? Trusted Traders Consumer Posted on 01/09/2018 , work completed 01/09/2018
Regularly get the car mot & serviced
Customer Service
Quality
Value
Always excellent service, very reasonable & quick, staff in the garage & on the phone very helpful & pleasant. Would recommend them.
Dottie Posted on 28/08/2018 , work completed 28/08/2018
Repair to wing mirror
Customer Service
Quality
Value
D J were approached after a much larger firm quoted an enormous amount & a 3 day turnaround. D J repaired within 2 hours and with a much more affordable rate. They were so friendly and efficient, well recommended.
Deborah, Hertfordshire Posted on 24/08/2018 , work completed 24/08/2018
Great work
Customer Service
Quality
Value
A gem of a place great service - all was honest and explain what has been done to you vehicle . Really honest people would recommend this garage to anyone. Value for money
Daniel Posted on 22/08/2018 , work completed 22/08/2018
Amazing as always!
Customer Service
Quality
Value
I called on Tuesday and my car was seen and fixed by midday Wednesday. I was called before work was due to check the price.
Charlotte, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
Great service
Customer Service
Quality
Value
Friendly, professional and efficient service. They did exactly as asked and itemised all work requested, which was charged fairly and reasonably.
Robert, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
Efficient, knowledgeable, polite
Customer Service
Quality
Value
A clean, efficient garage. Always knowledgeable, polite and professional. I recommend this great service to others, as I have always received prompt, excellent help here. Staff are excellent.
Tina, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
Great service, friendly, excellent value.
Customer Service
Quality
Value
Found this garage by chance while looking for someone to replace a damaged tyre. After a quick phonecall, was round there within 10mins, to find the owner waiting for me. Very friendly with instant action ! Was fearing a large bill under the circumstances, but was far less than expected. Thoroughly recommended.
JohnED Posted on 18/08/2018 , work completed 18/08/2018
1st class service
Customer Service
Quality
Value
I have been using D J Garage for nearly 20 years for the annual service and MOT for five different cars I have owned and also for some body work. D J Garage have always been reliable and their workmanship is 1st class. They are also very friendly and will "go the extra mile".
John, Hertfordshire Posted on 17/08/2018 , work completed 17/08/2018
Usual excellent service
Customer Service
Quality
Value
We have used DJs for a number of years. They take care to listen to us and tackle the main work (service and MOT) and smaller jobs too. Always very pleased with work done and the customer service provided.
David, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
Great Service
Customer Service
Quality
Value
Gone back to using DJ after having car serviced by main dealer for a few years. Nice to be back, straight forward honest people to deal with, quick service, cost reasonable. Will definitely use again.
Hertfordsteve Posted on 09/08/2018 , work completed 09/08/2018
Very professional and reassuring.
Customer Service
Quality
Value
Needed new coils (suspension) very helpful and efficient. Happy to recheck car two days later when I thought I could hear the springs again. Very helpful and pleasant (Chris).
Susan, Hertfordshire Posted on 09/08/2018 , work completed 09/08/2018
Helpful in the hols
Customer Service
Quality
Value
Due to go on holiday, the front brakes on the car were failing. The garage fixed the problem rather quickly and that meant that the vehicle was ready for the "off". Have used DJ for over 15 years. Always knowledgeable and give efficient service.
Jed, Hertfordshire Posted on 09/08/2018 , work completed 09/08/2018
Always great service
Customer Service
Quality
Value
I have used DJ Garages for a few years now and they are brilliant. Always a fair price, keep you informed and I would highly recommend them - in fact I do!
Laura, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
Ace job
Customer Service
Quality
Value
Very accommodating service, quick and very professional. Set up and service.
Roy, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
Excellent job
Customer Service
Quality
Value
Have been using DJ to work on my car for many years. Always fitted me in quickly. Done work on time and well. Pleasure to use.
Gordon, Essex Posted on 09/07/2018 , work completed 09/07/2018
D J Garage Services Ltd
Customer Service
Quality
Value
Excellent service, took 1st car for a service at 8:30am ready by 11:30pm. Exchanged for second car service at 12:pm ready for collection by 4:pm. services & MOT's. Have used D.J for about 10 years never any problems.
Which? Trusted Traders Consumer Posted on 09/07/2018 , work completed 09/07/2018
Highly Recommend D J's
Customer Service
Quality
Value
Have been using D J's for many years now and have always been consistently delighted with efficient and professional service. Chris and Ray are completely honest and trustworthy when dealing with our family cars. Therefore, highly recommend them.
Hedges Posted on 03/07/2018 , work completed 03/07/2018
First class service
Customer Service
Quality
Value
Prompt & efficient.
Neville, Hertfordshire Posted on 03/07/2018 , work completed 03/07/2018
Excellent job
Customer Service
Quality
Value
DJ have been looking after my cars for years. Never had any problems with their service. They are always there to help no matter how small the job is. Family business is best, you always see the same staff.
Angela, Hertfordshire Posted on 28/06/2018 , work completed 28/06/2018
Prompt & professional
Customer Service
Quality
Value
Explained problem with exhaust asking him only to repair it if car passed the rest of M.O.T. Thought he had to obtain part and repair later. In fact when he saw me had already obtained part and fitted it.
Brian, Hertfordshire Posted on 28/06/2018 , work completed 28/06/2018
Professional and trustworthy
Customer Service
Quality
Value
A friendly, prompt and professional outfit. You believe you can trust the advise you are being given. Honest and not pushy.
James, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
Prompt and professional
Customer Service
Quality
Value
I put my car in for service and as usual I received friendly, helpful and efficient service. I will remain a customer.
David, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
Excellent service
Customer Service
Quality
Value
I have absolutely no hesitation recommending D J Garage Services. An excellent job done in a professional manner. The work was done at the agreed time. Good value for money and trustworthy.
Sarah, Hertfordshire Posted on 16/06/2018 , work completed 16/06/2018
Excellent#
Customer Service
Quality
Value
Suffice it to say, I drove the car some 66 miles from Fleet to Stanstead Abbots to receive the benefit of work by DJ Garage Services. Always thorough, well executed, expertly diagnosed, and returned after repair. Impeccably cleaned and polished and sweetly running. All this on a ROVER 23 years old!
Peter, Hampshire Posted on 15/06/2018 , work completed 15/06/2018
Efficient, good, job
Customer Service
Quality
Value
As always, D J Motors did what I wanted courteously, efficiently, promptly and in a friendly manner.
Robert, Hertfordshire Posted on 14/06/2018 , work completed 14/06/2018
Excellent service
Customer Service
Quality
Value
They went out of their way to save me considerable expense.
Robert, Hertfordshire Posted on 13/06/2018 , work completed 13/06/2018
Highly recommended
Customer Service
Quality
Value
We've used DJ for about 3 years and have always found them polite, efficient and knowledgeable. Keep it up guys!
Janet, Hertfordshire Posted on 12/06/2018 , work completed 12/06/2018
As always great job
Customer Service
Quality
Value
Always great service. Highly recommend.
Steve, Middlesex Posted on 09/06/2018 , work completed 09/06/2018
Brilliant service
Customer Service
Quality
Value
Very good service - helpful and reliable - competitive pricing.
Thomas, Hertfordshire Posted on 04/06/2018 , work completed 04/06/2018
Totally trustworthy and efficient
Customer Service
Quality
Value
DJ have looked after my Polo ever since I got it. I have always found them to be thoroughly reliable, trustworthy, courteous and efficient and their work is always reasonably priced.
Ellie, Hertfordshire Posted on 01/06/2018 , work completed 01/06/2018
Very good work
Customer Service
Quality
Value
Very good! Done service and was ready when told it would be. Will use again next time.
Alan, Hertfordshire Posted on 23/10/2017 , work completed 23/10/2017
Always reliable and honest
Customer Service
Quality
Value
I have been a customer for 20 years and they have always looked after me. I trust them fully to look after my cars over that time.
Kateg28 Posted on 13/05/2017 , work completed 13/05/2017
Excellent!
Customer Service
Quality
Value
DJ's service is second to none. They are quick, reliable, competitively priced and all the staff are great! Would recommend to everyone, we as a family have used DJ's for over 25 years!
Kt141976 Posted on 12/05/2017 , work completed 12/05/2017
Amazing customer service and work.
Customer Service
Quality
Value
I can't recommend this garage enough, i have received excellent customer service. They updated me continuously throughout the day on the repairs. Genuine honest VERY reliable garage, i wouldn't go anywhere else now.
Sam Yates Posted on 06/07/2016 , work completed 06/07/2016
Prompt & professional
Customer Service
Quality
Value
We have been with this trader for years, work has always been professional and to our satisfaction. We would not dream of using anywhere else and would highly recommend them
Pauline, Hertfordshire Posted on 22/05/2015 , work completed 22/05/2015
Excellent, friendly service.
Customer Service
Quality
Value
Have been using D J Garages for years - excellent. Have never felt unhappy, would recommend them without hesitation. Friendly, professional service.
Stella, Hertfordshire Posted on 01/05/2015 , work completed 01/05/2015
Excellent with professionalism
Customer Service
Quality
Value
The diagnostic was accurate. The timing was good. The quote was accurate and the extra bit of good will is a nice touch and the courtesy shown is appreciated.
Lorraine, Hertfordshire Posted on 30/04/2015 , work completed 30/04/2015
Friendly, reliable and professional.
Customer Service
Quality
Value
I am a professional driver and it is of utmost importance that my vehicle is on the road as much as possible. D J Garages do this for me. Excellent diagnostics with a very quick turnaround on job times, they keep my business ticking over. I would advise anybody to use them for any work required on their vehicle.
Chris, Hertfordshire Posted on 24/04/2015 , work completed 24/04/2015
Always a good and reliable service
Customer Service
Quality
Value
This month I had my car MOT and service done at this garage. This was, as always, a good and reliable service. They are honest and upfront regarding any problem they may come across. I shall be using them for many years to come and I would be happy to recommend!
nic1234 Posted on 28/05/2014 , work completed 28/05/2014
The trader replied (on 04/09/2020)
Good morning and thank you for you review. So pleased you will be using us again and please recommend away!
Which? Local Review
Customer Service
Quality
Value
They have serviced my cars for 25 years. They always find a slot available at short notice to sort out a problem. I have found them to be honest, knowledgeable and reliable.
requiem Posted on 11/12/2010 , work completed 11/12/2010
Which? Local Review
Customer Service
Quality
Value
Excellent courteous service. Will not do unnecessary work.
Which? Trusted Traders Consumer Posted on 07/05/2010 , work completed 07/05/2010
The trader replied (on 21/05/2019)
Thanks for your great comment, always here to give honest advice