Damp Proofing Solutions

Had a quote to deal with a severe rising damp problem in my eldery Mother's home, from the time of the call to Tracey, followed up by inspection by Adam everything was quick, easy, and everything was explained . The cost was fully explained , as was the procedure of what would be done and when. Throughout the whole process I was informed as to what was going on, and as I decided to move my Mother out while this was taking place ,pictures were sent of the ongoing work. The house was left clean and tidy, and work completed on time. Had previously called 4 other companies who didn't even bother to turn up. Highly recommend Damp Proofing Solutions, did what they said they would do, on time, for the agreed price, very pleased.

While decorating we discovered a damp issue in our living room. Contacted Damp Proofing Solutions, who came out and did an initial survey. identified a rising damp issue. They gave us a breakdown on what work was needed and how they would do it, to which we agreed . Work was started on time on the agreed date and everything was carried out as previously agreed. We were told from the start it would be a dirty , dusty job which it was but everything was cleaned and the house left tidy after the job was done. We had no issues and would happily use them again. Everything happened as we had agreed and the costs didn't change after we had agreed the price.

The surveyor and the engineer arrived at the times promised. The surveyor identified and explained the problem and detailed the work required to rectify it. The engineer carried out the work specified, was friendly and helpful whilst working tidily. I couldn’t fault the company.

Yes, we had a big problem. Our plaster had crumbled to reveal brickwork. l called “DPS”. Adam Gatenby came within two days to carry out a survey. Oh yes! We had rising damp in our downstairs room under the bay window and penetrating damp in two upstairs rooms. Adam explained very precisely the level of work that was entailed and how it would be carried out. Any questions we had, he gave us thorough answers explaining the smallest detail, so that we understood everything. He did say that there would be a lot of dust. (There was- it got everywhere) The three men arrived so punctually every day. They had to remove skirting boards which they very carefully labelled and stored in our garage. All three were very conscious it was our home and went out of their way to explain what they were doing, to make everything easy for us. The completed plastering is exemplary and does blend into our existing plaster line, like glass. We have to say, they were such nice men. They worked - nonstop. When the schedule of work was completed, to the agreed time schedule, they vacuumed, tidied up, and hosed the driveway, removing all the waste. If you have a damp problem, there’s no point in waiting (we had) it will only get worse. One hundred percent without any hesitation we would definitely recommend Damp Proofing Solutions, to make your home safe.

Everything was very easy to arrange. The survey of the issue was thorough and the explanation of what needed doing was very clear and easy to understand. The work was completed no fuss. I would definitely contact them concerning damp issues in future.

Damp Proofing Solutions did some work for us at our home on 16th June 2023. I am very happy with the quality of their work. The team were very professional and well mannered and I felt comfortable leaving them in our home. They made every effort to ensure the place was as clean as possible before leaving by mopping and vacuuming - though of course, plastering does get rather dusty! I was really happy with both the initial consultation with Stuart, who was very informative, and the work carried out by the team following. I would not hesitate to recommend them.

Damp Proofing Solutions were excellent from start to finish. Very prompt communication. They provided a very detailed schedule of works and quote. Any questions were dealt with swiftly. The works were carried out in 2 days with each stage of the process explained in detail. Excellent workmanship and they made sure you were happy with everything. I wouldn’t hesitate in using them again!

From my initial contact with DPS, communication was prompt, friendly and helpful. Adam came for a site visit to assess a problem we were having with condensation and damp, he was thorough and very knowledgeable and proposed good solutions to tackle the problem. The appointment wasn't rushed, he listened and was more than happy to take the time to talk over the options. We opted to have two of the passive vents installed in two bedrooms, Tom who came to install these was also brilliant. Very polite, friendly, worked efficiently and was very considerate of our cream carpets, he left everywhere lovely and clean which was great after having some bad experiences with other less considerate trades. Can fully recommend!