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Damp Proofing Solutions

4.9

123 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Damp Proofing Solutions is a family run business originally founded over fifty years ago with our workmanship spanning over three generations. Over this period of time Damp Proofing Solutions have matured as a company with our highly skilled and knowledgeable employees tackling thousands of damp related issues year round.
Damp Proofing Solutions was originally based in Wolverhampton but as the company began to grow so did the areas in which we cover. Our surveyors and technicians are now working throughout the West Midlands and continue to help our customers to overcome damp, woodworm, condensation and wet & dry rot problems as we have done for five decades.
When the team at Damp Proofing Solutions arrive on a job the aim is to provide a fast, efficient and friendly service to our customers. Our highly trained surveyors and technicians will leave no stone unturned and will go out of their way to provide complete customer satisfaction from the moment they step foot in your home. We're also PCA registered

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Injection damp courses
    • Tanking Systems
    • Timber treatment services
    • Woodworm treatment
  • Plastering

    • Rendering
    • Screeding and dry lining
    • Skimming
    • Plastering
  • Exterior Decorating

    • Wall Rendering
  • More Services

    • damp survey
    • damp proofing surveyor
    • basement waterproofing

Customer reviews

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4.9
123 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Exceptional Service and Outstanding Work from Start to Finish
Customer Service
Quality
Value
From start to finish, the service provided by this company has been exceptional. Adam conducted the initial survey, thoroughly explaining the issue and potential solutions, making the process transparent and easy to understand. On-site, Alex and Ben were outstanding. They kept me informed every step of the way, maintained an impressive level of cleanliness given the nature of the work, and offered valuable advice on next steps, such as skirting and mist painting. It's not the lowest price solution here but it was the one with no-pressure sale; detail given on their specific damp-proofing solution; and fully responding to all my questions before we signed up, and throughout the work. The quality of work has left me extremely happy. While time will reveal how well it holds up, Alex made sure I fully understood the warranty terms and what to avoid to maintain coverage. To date, I couldn't be more satisfied with the outcome and remain deeply impressed with the entire process. Thank you for an excellent experience.
Customer in Worcestershire Posted on 18/11/2024 , work completed 14/11/2024
The trader replied (on 29/11/2024)
As an independent, family run business, customer recommendations are of paramount importance to us., which is why you can rely on us to deliver the highest standards of customer care, throughout your entire project. Getting feedback like this makes our effort worthwhile. Thank you. It is very nice to be appreciated.
Excellent service
Customer Service
Quality
Value
I rang damp proofing solutions they was extremely professional the surveyor turned up on time.... I had the unfortunate news my house had dry rot. The work for treatment was arranged there and then for the next week, the surveyor gave me loads of information which was brilliant. The guy who did the treatment turned up on time and was super professional. The work was carried out and left everything ad they found it. Fantastic service all around I can't find anything negative to say about the company at all.
Customer in West Midlands Posted on 29/10/2024 , work completed 22/10/2024
The trader replied (on 11/11/2024)
Thank you for taking the time to leave a review and sharing your experience. We were very pleased to read your positive comments. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project. Our goal is 100% customer satisfaction
So relieved to have found a good service
Customer Service
Quality
Value
Having had a nightmare with some damp work on another house, I was very anxious about dealing with this situation. I need not have worried. Adam, the surveyor was very professional, tested the wall carefully and explained the process fully. He was also available quickly when I had some further queries. Even so, when the day of the work came around I was still concerned about what the effects would be. However, Ben and Alex put my mind at rest immediately. I had prepared the room but they put up plastic sheeting to screen the rest of the room, then placed plastic all over the carpets. I popped in every now and then and they explained each stage to me. I was extremely impressed with the quality of the final plastering which was very smooth. Finally I imagined a nightmare of a mess to clear but there was nothing. All the rubbish was removed, the carpets hoovered and the kitchen floor washed. (They had to use the kitchen as I did not have an outside source of water). T. he outside pavement was also cleared of any debris. They explained the need to reattach the skirting board without nails. I could not have wished for two more pleasant people to have undertaken this work and can highly recommend the company from beginning to end.
Customer in West Midlands Posted on 24/08/2024 , work completed 26/07/2024
The trader replied (on 11/11/2024)
Thank you for taking the time to leave a review. We are very glad to hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project.
Damp Proofing In Extension
Customer Service
Quality
Value
Finding a reputable damp proofing company felt like a bit of a shot in dark, but thankfully we chose Damp Proofing Solutions based on reviews and location. All the work from beginning to end was carried out by DPS with a high level of professionalism and because of the clear depth of expertise we are confident that our damp problem is now solved. Everyone arrived exactly as agreed; the work was explained to us in an accessible and detailed way; everything was completed on time with minimal fuss and the price was reasonable. DPS is a long standing family business which clearly prides itself on producing high quality work and providing excellent customer service. It was a pleasure to work with them.
Customer in Greater Manchester Posted on 19/07/2024 , work completed 09/07/2024
The trader replied (on 29/07/2024)
Thanks for the terrific review. We are always delighted to hear from clients happy with the respect and professionalism demonstrated by our teams.
Highly Impressed
Customer Service
Quality
Value
The initial survey covered all aspects of the work that would be needed to solve the damp problem in my kitchen along with the cost for carrying out this work and all this was clearly written into an email I received the following day. The workmen arrived on time, were meticulous in covering the floor area where the work was to be carried out and also draped polythene covering over the work surfaces and appliances. Very impressive. The workmen were pleasant, made a lovely job of the plastering and cleared all the rubbish away, even offering to mop the kitchen floor! The whole job was completed on schedule and to the cost agreed. I highly recommend Damp Proof Solutions for: the skill of their craftsmen, as a company that is easy to contact if you have any queries and who delivers a first rate service from survey to completion.
Customer in Worcestershire Posted on 18/06/2024 , work completed 14/06/2024
The trader replied (on 05/07/2024)
As an independent, family run business, customer recommendations are of paramount importance to us., which is why you can rely on us to deliver the highest standards of customer care, throughout your entire project. Getting feedback like this makes our effort worthwhile. Thank you. It is very nice to be appreciated.
Done very quickly
Customer Service
Quality
Value
I called DPS when I found damp in an upstairs bedroom; I suspect it had been developing for some time, but we hadn't noticed because no-one was using that room. They attended promptly, identified the problem and not only recommended a solution for it but also preventative measures in other rooms. They initially scheduled the work for a few weeks later, but the cancellation of another job enabled them to bring it forward to that weekend. The workers attended promptly, completed the job as agreed and left only a few bits of mess for me to clear up (which is inevitable given the nature of the work). The office staff were efficient in handling the invoicing process and supplying information on aftercare.
Customer in West Midlands Posted on 21/05/2024 , work completed 04/05/2024
The trader replied (on 05/07/2024)
Thank you for taking the time to leave a review. We are very glad to hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project.
Damp Proofing Solutions Excellence
Customer Service
Quality
Value
Excellent Service. Knowledgeable, skilful, professional, speedy and friendly. Damp lounge wall interior plaster removed, proofings installed and wall replastererd to a very high standard. All attic timbers sprayed twice with appropriate materials to defeat white mould, a grim job done stoically and efficiently. Extra ventilation installed to the front of house with great care taken to observe appearance .
Customer in West Midlands Posted on 06/05/2024 , work completed 03/05/2024
The trader replied (on 05/07/2024)
Thank you for taking the time to leave a review and sharing your experience. We were very pleased to read your positive comments. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project. Our goal is 100% customer satisfaction ⭐⭐⭐⭐⭐
Damp penetration through exterior wall.
Customer Service
Quality
Value
Professional job carried by Damp proofing solutions. Surveyor visited property and clearly explain the cause of the problem and the recommended solution. Work completed as quoted and I was pleased with high standard of work and the clean up afterwards. Would recommend.
Customer in West Midlands Posted on 17/04/2024 , work completed 02/04/2024
The trader replied (on 22/04/2024)
Thanks for the terrific review. We are always delighted to hear from clients happy with the respect and professionalism demonstrated by our teams.
Very satisfied!
Customer Service
Quality
Value
Adam arranged for his team to be on site first thing Monday, very prompt. Completed the internal work very efficiently, with minimal disruption and kept everything clean. They were unable to complete the external work that day due to a stock issue, but we're back first thing Wednesday morning as promised and the work was done quickly and with absolutely zero fuss. Thanks again!
Customer in West Midlands Posted on 11/04/2024 , work completed 10/04/2024
The trader replied (on 01/05/2024)
As an independent, family run business, customer recommendations are of paramount importance to us., which is why you can rely on us to deliver the highest standards of customer care, throughout your entire project. Getting feedback like this makes our effort worthwhile. Thank you. It is very nice to be appreciated.
Great work completed in a day
Customer Service
Quality
Value
Excellent service. Really friendly staff. Cleaned up very well after the work was completed. 100% recommend
Customer in West Midlands Posted on 07/04/2024 , work completed 06/04/2024
The trader replied (on 22/04/2024)
Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!