Endorsed by Which?

Damp Proofing Solutions

4.9

134 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Damp Proofing Solutions is a family-run business established nearly 60 years ago, now spanning three generations. Over this time, we've matured as a company, with our skilled team tackling thousands of damp-related issues year-round.
Originally based in Wolverhampton, we now serve across the Midlands, helping customers overcome damp, woodworm, condensation, wet/dry rot issues and complete basement conversions.
Our goal on every job is to deliver a fast, efficient, and friendly service. Our trained surveyors and technicians leave no stone unturned to ensure complete customer satisfaction. Trust us to transform your damp house into a dry, warm home.

Qualified with:
ABBE - PCA Level 3 CSTDB / CSRT
ABBE - PCA CSSW

We work on:
Basement waterproofing
Dry/Wet rot
Woodworm
Rising damp
Condensation control
Woodworm
External/insulated rendering

Registered with TrustMark. Endorsed by the PCA. Exceptional workmanship at competitive prices. Contact us today for expert advice.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Injection damp courses
    • Tanking Systems
    • Timber treatment services
    • Woodworm treatment
  • Plastering

    • Rendering
    • Screeding and dry lining
    • Skimming
    • Plastering
  • Exterior Decorating

    • Wall Rendering
  • Insulation installers

  • Surveyors

    • Damp proofing surveyors
  • More Services

    • damp survey
    • cellar waterproofing
    • wet dry rot
    • insulted render

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
134 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent Job
Customer Service
Quality
Value
Excellent job carried out by an excellent team a pleasure having them in the house. Would have no hesitation in recommending Damp Proofing Solutions. A very professional job carried out by professional team.
Mick in Shropshire Posted on 15/01/2022 , work completed 15/01/2022
The trader replied (on 18/01/2022)
Thank you for taking the time to leave a review. We are very glad you hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us. So we always try our hardest to deliver the highest standards of customer care, throughout your entire project.
Absolutely Fabulous
Customer Service
Quality
Value
Having not managed to source anyone locally to carry out quite a substantial job Damp Proof Solutions popped up on my Facebook page and some of the posts about the handsome work force were hilarious and caught my eye. Amongst those were also some very useful complementary feedback posts about the quality of the work and the outstanding service provided by said workforce. The surveyor came over and although paying to have a survey done seemed a bit ouch - it comes off the bill should you employ them to complete the work. He was knowledgeable and very "chatty" and told me what I should and should not have done which I found refreshing from such a seasoned sales man. I bit the bullet and booked their services and then it was only a months wait to get the work done - they are really busy but don't hang around once they are on the job. I had cleared the area but living alone there were a couple of heavy items I could not manhandle alone but they soon sorted that with no moaning head scratching or mention of "not my job" very can do attitude when it comes to keeping customers happy. They kept my up to date on the progress, what they were doing and why so I understood the whole process. Nothing was too much trouble and they were so polite, hard working, funny and very friendly and apart from smooth shiny new walls giving the game away left the place nearly as they found it cleaning as they go. Feed them hot drinks and they go forever. Thanks Lads.
Gareth in Stoke-on-Trent Posted on 13/01/2022 , work completed 12/01/2022
The trader replied (on 14/01/2022)
Hi Gareth, As an independent, family-run business, customer recommendations are of paramount importance to us, so you can always expect high standards of customer care from us, throughout your entire project. Reading encouraging, positive reviews like this, makes all the hard work worthwhile. Thank you for taking the time to share. It is very much appreciated.
Great work
Customer Service
Quality
Value
We had a lovely gentleman come in to see the damp, he gave us a quote straight away and went through the procedure of how they are going to carry out the work. On the day the lads came on time they were professional, friendly and did the job great. They cleaned as much as they could, done the job on time. Definitely recommend Damp Proofing Solutions! Not forgetting Tracey for emailing details immediately and being helpful. Thank you so much.
Customer in West Midlands Posted on 26/11/2021 , work completed 25/11/2021
The trader replied (on 08/12/2021)
Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Highly recommended - great job done
Customer Service
Quality
Value
I needed my floorboards and some joists replacing in a downstairs room. I was sceptical initially having not used this company before, but I was put at ease by the surveyor who told me the problem areas, the available solutions and the different prices. The job went ahead exactly as planned. The guys who came to do the job were very easy to get on with and kept me up to date with the progress they were making. They also cleaned up after themselves which was a plus. The job was completed within the timescale, with no unexpected additional cost and I was very pleased with the final result.
Customer in West Midlands Posted on 31/10/2021 , work completed 22/10/2021
The trader replied (on 17/11/2021)
It makes us so please to hear you were happy with out service. As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Excellent Service Throughout
Customer Service
Quality
Value
Very reliable, very tidy clean work. They are very professional people. The workmanship is spot on. This the second time we have used them for damp proofing and they are a great company to deal with.
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 22/09/2021
The trader replied (on 12/10/2021)
Hello again, thank you for your repeat custom and this glowing recommendation. As an independent, family-run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Excellent
Customer Service
Quality
Value
Damp Proofing Solutions attended my property for a downstairs bathroom damp problem, the assessor was excellent arrived on time carried out tests and explained the problem and solution they could offer. I was advised of the price which is exactly what I paid. The work was completed on time in one day and work team arrived on time on the day the work was carried out. The workers were very efficient, clean, tidy, polite and very friendly and helpful. The work face did an excellent job of cleaning up after the work was finished.
Liz in Warwickshire Posted on 05/10/2021 , work completed 30/09/2021
The trader replied (on 12/10/2021)
Thank you for the comprehensive and positive review. It's always nice to be appreciated. As an independent, family-run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Great job
Customer Service
Quality
Value
Very happy with the services provided. Someone came round to give a quote and gave a full breakdown of the issue and what action would be taken to resolve it. On the day of the job all guys were friendly and professional keeping me updated as they were working. Happy with the work done and they did a good clean up job. Thanks
Customer in West Midlands Posted on 01/10/2021 , work completed 28/09/2021
The trader replied (on 12/10/2021)
Thank you for these encouraging words. We pride ourselves on our standard of customer service. getting feedback like this makes the hard work worthwhile. As an independent, family-run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Highly recommend - polite, professional and quality!
Customer Service
Quality
Value
After having issues with another company, Adam came over and conducted a survey on our property, running through options and a day or two later a quote was provided. The whole process from start to finish was very professional, and the workers came in on time, worked hard and left the place clean. Adam and his team get a 5-star rating, and I would highly recommend them. Quality service, friendly service and will use them again for future projects. Thank you, guys!
Customer in West Midlands Posted on 29/09/2021 , work completed 27/09/2021
The trader replied (on 01/10/2021)
As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Excellent all-round service
Customer Service
Quality
Value
DPS were professional from the very first contact with them. The survey was thorough, and the work carried out exactly as per the survey. Appointments were always kept exactly on time. The team who carried out the work were friendly and professional, including dealing with a question from a neighbour courteously.
Customer in Staffordshire Posted on 23/09/2021 , work completed 25/08/2021
The trader replied (on 01/10/2021)
As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Plastered
Customer Service
Quality
Value
We had an issue with our Damp Proof Course, there wasn't one so our Victorian terraced house had damp walls and Adam came out for a survey explained what was needed to be done. We booked them in ASAP and went away on holiday. Upon our return the damp plaster had been removed thixotropic DPC injected both horizontally and vertically, 2-part bonded membrane system installed, dryline with thermal insulation plaster to smooth finish to areas blending into existing plaster line. The guys did a great job with an amount of dust left behind, but not as much as we'd expected. All waste had been removed and rooms were left clean and now it's just a matter of letting it dry and decorate.
Jason in West Midlands Posted on 29/08/2021 , work completed 12/07/2021
The trader replied (on 01/09/2021)
Thank you Jason for taking the time to leave your positive remarks. Feedback like this makes all our effort worthwhile. As an independent, family-run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project. #goingtheextramile
Good Job
Customer Service
Quality
Value
An efficient professional service from the initial survey by Stuart to completion - on schedule and budget. No patronising responses to questions I asked about the process. Excellent teamwork. Impressed by Tom and Luke - great personalities, good attitude and hard workers.
Which? Trusted Traders Consumer Posted on 26/08/2021 , work completed 10/05/2021
The trader replied (on 26/08/2021)
Thank you for your custom and this wonderful review. As an independent, family-run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project.
Professional, speedy and courteous service
Customer Service
Quality
Value
We suspected that we had a damp issue with some external rendering and internal porch walls at the front of our house, so we contacted DPS as they were recommended by which as a Trusted Trader. We were very impressed with this company from first contact. From our initial telephone enquiry, to the site visit and quote and finally the work carried out, all staff were professional, respectful (of us and our property) and friendly. They are completely transparent, explaining everything in detail. The price was fair, they cleared up after the job. We were very satisfied and would fully recommend based on our experience.
David & Diane in Staffordshire Posted on 25/08/2021 , work completed 24/08/2021
The trader replied (on 26/08/2021)
Thank you for your custom and this excellent recommendation. As an independent, family-run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project.
Tanking
Customer Service
Quality
Value
I needed some work done in a lounge, hallway and study room. Damp Proof Solutions have massively impressed me with the quality of their service. Always on time (7.30 am daily), Knowledgeable, efficient, great work ethic and friendly - I highly recommend them. Very satisfied with the work that has been carried out. Even the plasterwork has been done to a mirror finish. They clean as they go and have left no mess behind. In a world full of unreliable tradesmen, they are a Godsend. Big thank you to Stuart, who managed the team of four gents. From the start of the process, communication was transparent and clear. Everything was described and explained, as well as how polite he is! Thank you!
Customer in West Midlands Posted on 20/08/2021 , work completed 20/08/2021
The trader replied (on 25/08/2021)
As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project.
Hard selling of a single product solution
Customer Service
Quality
Value
We paid for a 'survey'. The salesman ran his damp meter over the walls of our Georgian house and declared that in 4 rooms we would have to have the wallpaper stripped off, the plaster removed and replaced, bitumen applied and a plastic membrane, all at a cost of over 5 thousand pounds. He did not mention other approaches and his response to technical questions was that "I've been doing this for 30 years and it works." A subsequent survey from another Which trader suggested external water mitigation solutions and re-plastering as sufficient. He also felt that the damp meter was being thrown off by a metal foil applied to the first meter of the wall as damp went no higher than this. Damp Proofing Solutions appear to be charging for high-pressure sales calls not 'surveys' and not behaving ethically by only offering a single solution.
Customer in Shropshire Posted on 17/08/2021 , work completed 03/08/2021
The trader replied (on 20/08/2021)
We're sorry to hear you were disappointed with our survey. Sadly, we were unaware of your disappointment until we read your review just now. We do have an excellent reputation for customer service & had you come to us with your grievances, we could have discussed any concerns and misunderstandings to achieve a mutually satisfying resolution. We would like to take this opportunity to point out the following. 1,Our surveyors are not high pressure sales people. They are not paid on commission basis so have no reason to behave that way. We provide accurate, no obligation costings for our work proposals & ask that you contact us should you wish to proceed. Following that all paperwork is sent out for your approval before any work is complete, there is no pressure involved whatsoever. 2,A foil type paper can obscure a moisture reading in a substrate but there are methods to gain accurate readings despite this, which our surveyor carried out during the visit. The external finish of the property is of a good condition, with no apparent defects. There is no evidence to suggest that the property’s damp issues are linked to water mitigation as you mentioned. 3,We understand you were looking for a short term solution, however this is not something we are willing to do. We will not compromise on quality, which is why, we believe, the proposal suggested to you by our surveyor, is the best and only viable solution to the problem. Please contact our office if you would like to discuss.
Damp Proofing Living Room
Customer Service
Quality
Value
Luke and Tom turned up on time, ready to get to work straightaway. Nice and friendly, knew exactly what was needed. Did a great job and tidied up afterwards. Thanks very much for everything.
Mike in Staffordshire Posted on 21/06/2021 , work completed 21/06/2021
Work done
Customer Service
Quality
Value
Excellent work, fantastic finish completed by two friendly capable respectful guys Tom and Luke. Craftsmen both of them who have completed the works to an incredible standard. They are both a credit to the company. Keep it up chaps.
Andrew in West Midlands Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 02/06/2021)
We take pride in our work so it's always rewarding to hear back from our customers. As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project.
Work done
Customer Service
Quality
Value
Excellent work, fantastic finish completed by two friendly capable respectful guys Tom and Luke. Craftsmen both of them who have completed the works to an incredible standard. They are both a credit to the company. Keep it up chaps.
Andrew in West Midlands Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 02/06/2021)
We take pride in our work so its always rewarding to hear back from our customers. As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project.
Fab - would def recommend
Customer Service
Quality
Value
Really professional service by the team, would definitely recommend. Very organised and friendly team will answer any queries if needed. Worth paying that little bit extra. Thank you DPS!
Customer in Worcestershire Posted on 12/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project. Thank you for your positive feedback.
Total transformation in 2 days
Customer Service
Quality
Value
The transformation of our entire internal side wall and back bedroom had been incredible in just 2 days. A team of 6 arrived promptly 7.30am as advised and worked tirelessly through day 1 to get everything ready for plastering on day 2. Tom & Luke arrived promptly again and have done a great job of making everything good again ready to decorate. Also the vent installations were done effectively with our preferences respected. This was a very messy job but they covered up, taped up all doorways and tidied up and took all rubbish away, which is appreciated to minimise the spread of dust, etc. All the lads were really pleasant and good fun, keeping lighthearted in the middle of a bomb-site, making it a very stress - free experience. We would gladly use the team again for work.
Customer in West Midlands Posted on 28/04/2021 , work completed 28/04/2021
The trader replied (on 14/05/2021)
Thank you for the positive feedback. As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Air bricks installed in gable ends to increase ventilation
Customer Service
Quality
Value
Based on reviews (internet, Which? etc) we selected DPS to assess our loft. To be honest, as the reviews were all so positive and similar, I was a bit suspicious. All our interactions with DPS suggest the positive reviews are well deserved. After contact, DPS said there was a £150 fee to provide a full verbal report, recommendation, cost and timing of works. The £150 fee is offset against works done. This was money well spent for us, because of the in-depth analysis provided, but this may not suit everyone. Their specialist, Adam, was thorough in assessing our house. He took numerous readings and gave a full outline of what was needed, which options DPS could do and what the likely outcomes would be. We went ahead with installing 2 9x6" air bricks in each gable end. Adam kindly arranged to do this quickly to fit our needs. Tom and Luke arrived at the time stated and did a superb job - as mentioned by others they are polite, tidy and efficient etc. They are excellent workers. The air bricks resolved our problem. At all times comms were excellent, even after we had paid and Adam was responsive to any points we raised. A written statement of works was provided afterwards. Overall, I rate this company very highly. Everything was done as and when stated to a high standard. Interestingly, our house was independently surveyed after and the surveyor stated this was the best option, and the one he would have recommended. This was reassuring. In summary, an excellent experience.
Customer in West Midlands Posted on 24/04/2021 , work completed 23/03/2021
The trader replied (on 14/05/2021)
Thank you for taking time to post this comprehensive and positive review .As an independent, family run business, customer recommendations are of paramount importance to us. That's why you can always expect high standards of customer care throughout your entire project
Quality service start to finish, highly recommended
Customer Service
Quality
Value
Tom and Luke did an excellent job. They came on time and left everything tidy as it was before. Highly satisfied with the job done and quality of work. Already recommended to couple of friends.
Customer in West Midlands Posted on 11/02/2021 , work completed 11/02/2021
The trader replied (on 22/02/2021)
Thank you for recommending us to your friends and for this glowing review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service.
Punctual, Great work, as tidy as can be involving brick work and answered any questions
Customer Service
Quality
Value
We had our hallway/ bar room and dining room inner walls injected and a 2 part bonded membrane added up to a meter high. This ended with a base plaster applied. We were very happy with the work, the 4 guys were industrial and informative to what was happening throughout. I would use their services again. All in all very pleased.
Customer in West Midlands Posted on 08/02/2021 , work completed 05/02/2021
The trader replied (on 10/02/2021)
Thank you for your recent order and this fabulous review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service.
Professional and friendly service
Customer Service
Quality
Value
Adam came to survey our damp problems and identified rising damp and penetrating damp. We discussed and agreed the remedial work which took place a few weeks later. Really excellent service all the way through. High professional standards. Mess was minimised and everything was left clean and tidy. Very friendly and courteous. We would not hesitate to recommend.
Customer in Staffordshire Posted on 02/02/2021 , work completed 29/01/2021
The trader replied (on 10/02/2021)
Thank you for your recent order and this excellent review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service.
Quality service start to finish
Customer Service
Quality
Value
Adam came for the initial inspection and went into detail about cause and solution. We agreed a date for the work to commence and on time came Tom and Luke. Very professional guys who did exactly what they said, clean and tidy work throughout. Would highly recommend Damp Proofing Solutions.
Customer in West Midlands Posted on 27/01/2021 , work completed 02/12/2020
The trader replied (on 03/02/2021)
Thank you for your recent order and this positive recommendation. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service.
Great work, polite, left clean and tidy
Customer Service
Quality
Value
An excellent service, the team were very polite and informative as to what work being done and the time scale, they have left everything in property clean and tidy I definitely would recommend.
Customer in West Midlands Posted on 11/01/2021 , work completed 11/01/2021
The trader replied (on 12/01/2021)
Thank you for the excellent review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Thank you for your business.