Endorsed by Which?

Damp Surveys Ltd

5.0

96 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Empower yourself by exploring past damp surveys and their solutions, grounded in our transparent, root cause, evidence-based approach at https://dampsurveys.com/cases. Avoid costly, damaging, and unnecessary damp proofing treatments or inappropriate ventilation.

When you are successful, please share a review with before-and-after photos to help demystify damp issues. Remember, a damp wall can take 6 - 9 months to dry out.

Damp Surveys Ltd specialises in resolving London's most complex damp problems, often involving leaks, penetrating damp, hygroscopic salts, and condensation, but no genuine cases of rising damp (the damp proofing industry's little secret). Due to high demand, our survey slots are limited: https://dampsurveys.com/booking-request.

Our independence is your advantage. As highlighted in the Which? report at https://which.co.uk/news/2011/12/damp-proofing-companies-exposed-in-which-investigation-274087, the damp proofing industry is plagued by conflicts of interest and misleading advice.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Timber treatment services
    • Injection damp courses
    • Condensation and humidification control
  • Surveyors

    • Building Surveyors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
96 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent service and expertise
Customer Service
Quality
Value
In retrospect one of the best decisions I have made. My house has had trouble with internal damp and we were concerned the issue was serious. I looked around and rapidly came to the decision that getting the problem properly examined would save time and money. I could not have been more pleased with the expertise and professionalism of Simon. There was no guessing and his data driven, scientific approach was exactly what I had hoped for. It meant that if the problems had been more serious I would have known what the solution was rather than spending money and time on unnecessary work. The peace of mind we have received from his report has been immeasurable. I would recommend this service.
Customer in Greater London Posted on 10/03/2024 , work completed 14/02/2024
An excellent company.
Customer Service
Quality
Value
Having had extensive roofing work done in the summer, as I was advised to do, to fix a leak coming through the ceiling of an upstairs room, I was aghast to see that the leak had reappeared a little while later, just after I had the room redecorated ! Thus it was a relief to find Simon, of Damp Surveys Ltd, an independent surveyor specialising in finding the causes of damp in buildings, to give me a professional and unbiased opinion as to the source of my problem. Arriving exactly at the time agreed, I was impressed by the detailed care Simon took in examining the area both inside and out, and by his questions to elicit all possible relevant details. By the end of his visit he was able to collate all the evidence and give me an immediate first assessment which was both helpful and reassuring. This was followed up a short time later by a written and video report, and by constructive proposals for remedying the situation. I found the visit and subsequent report to be extremely worthwhile, and have already recommended Damp Surveys to a friend. Simon is an impressive person, both in his extensive knowledge of his speciality, and in his kindness and desire to help his clients as much as possible.
Customer in Greater London Posted on 01/02/2024 , work completed 20/01/2024
Damp survey
Customer Service
Quality
Value
I had discovered mould in a bedroom in my ground floor flat. It appeared initially just above the skirting boards but was clearly worsening and spreading upwards. After initially searching for specialist builders and damp proofing companies I found details and excellent reviews for Damp Surveys, and arranged a site visit and survey. The survey was done to the agreed schedule and budget. Simon arrived on time (to the minute!), and was careful, considerate and helpful throughout the visit. He went above and beyond what I'd expected, fixing a couple of problems there and then. Communication was clear and consistent prior to the visit, during the visit and afterwards. Emails were answered promptly. With the help, advice and very detailed report I received, I'm able to manage the situation myself and currently have no signs of damp or mould at all. I don't need the services of a builder or damp proofing contractor. It's difficult to calculate how much money I've saved (my guess is a LOT) because I didn't get as far as seeking quotations, but I consider the Damp Surveys fees excellent value for money – an investment even.
Customer in Greater London Posted on 27/11/2023 , work completed 26/10/2023
Outstanding service
Customer Service
Quality
Value
Simon provided a very prompt and detailed assessment of our damp wall (house bombed during the war). After having spent many months trying to figure out the cause of our damp and receiving various quotes for works to be carried out it was great to finally find someone who was independent and had the extensive required to identify the root causes of our problem. Simon has likely saved us tens of thousands of pounds and we are so glad to have found him!
Customer in Greater London Posted on 13/11/2023 , work completed 30/10/2023
Damp survey to help find cause of smell
Customer Service
Quality
Value
We'd already had another company give a damp survey at our property and was told it's rising and penetrating damp all over the place, but with no other details when asked 'why?' We decided to get a 2nd opinion with Simon before spending £5k. Prior to his visit we installed sensors as requested and then Simon came and gave a thorough inspection of the property. He was able to identify a few areas we could remedy quickly (condensation on pipes / cracks in tiles etc) as well as identifying the root cause of the penetrating damp (crack in render). We haven't completely solved the smell, but doing the work we were suggested by the other company wouldn't have either. Would definitely recommend!
Customer in Greater London Posted on 24/04/2023 , work completed 24/02/2023
Glad we got a survey
Customer Service
Quality
Value
We would definitely recommend commissioning a damp survey from Simon Hitchens before undertaking any work related to signs of damp. We were concerned about some signs of damp which appeared during the winter in an area where we had had a treatment for rising damp 10 years ago. The company that did the work has since ceased trading so we looked for another source of help. We saw recommendations of Simon on social media and read what he had to say about rising damp, and the way it is overdiagnosed, and decided to get him to do a survey before we took further action. Simon analysed the problem using various methods, including hygrometers which we installed and are still using. We were pleased to find that we do not have rising damp and that there are some relatively simple steps we could start immediately with beneficial effects. He has also given us advice for the longer term. We initially found some of Simon's explanations a little too technical for our level of understanding, but are very pleased at his response when we raised this and he translated some of the graphs into plain English for us.
Customer in Greater London Posted on 06/03/2023 , work completed 03/03/2023
Excellent, responsive and very helpful damp review
Customer Service
Quality
Value
Simon was extremely knowledgeable and provided excellent analysis and a comprehensive and actionable report on how to solve some damp issues. Highly recommended indeed.
Customer in Greater London Posted on 16/01/2023 , work completed 13/12/2022
Very worthwhile survey. Highly recommended!
Customer Service
Quality
Value
We have had a very longstanding problem with visible damp patches on one of the chimney breasts in our Victorian house. We sought advice from several contractors and eventually decided to get the chimney capped and vented. This made absolutely no difference to the damp problem. Over the last three years we’ve probably sought advice from around six contractors. None of whom could come up with a convincing diagnosis of the problem, nor credible remedies. I found Damp Surveys Ltd via a random Google search. I was immediately impressed by the administration, which was efficient and seamless. The survey process itself was excellent. Simon swiftly diagnosed the problems and was able to explain them in a clear and simple manner, which we could readily understand. Simon’s explanations of the likely solutions were also set out very helpfully. Simon also offered other advice on reducing condensation in the house. Overall, we were extremely happy with the outcomes of the survey.
Stuart in Greater London Posted on 27/12/2022 , work completed 07/12/2022
Very thorough approach
Customer Service
Quality
Value
Simon came to our house to investigate a damp patch on the chimney breast in a top bedroom. We had already had roof and chimney work undertaken which had not solved the problem. Immediately Simon appears to have identified the root cause. His measurements of the damp appear to confirm his analysis. After this he looked at every room in our house to check for problems. This was not expected and I felt this was very thorough, and in fact gave us other areas to address to prevent future possible problems. Less than two weeks later we have had a very thorough preliminary review with expected costings of different remedies of the problems. We had to wait some time for our inspection, as Simon is a busy person, but that was very worth doing. Now we have excellent suggestions for dealing with the damp patch and other potential problems. I would not hesitate to recommend Simon.
Customer in Greater London Posted on 23/12/2022 , work completed 12/12/2022
Excellent service and results
Customer Service
Quality
Value
Having a damp survey completed by Simon has been a game changer. We had suffered from a smell of damp for several months, it was unpleasant and troubling but there was no sign of damp until some black mould appeared around the front door. Simon came and investigated what might be causing the damp. He was thorough, interested, keen to explain and gave us lots of good advice while he was with us and in the damp report with which he followed up. Following his advice has solved the damp problem in my home. The damp smell has gone and I could not be happier. I do not hesitate to wholeheartedly recommend Simon and Damp Surveys.
Customer in Greater London Posted on 13/12/2022 , work completed 08/11/2022