Endorsed by Which?

Damp Surveys Ltd

5.0

99 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Solving Damp, Not Selling Myths

Our mission is to demystify damp and thereby resolve complex damp issues with practical, effective solutions—avoiding unnecessary, damaging treatments like "rising damp" fixes.

We created damp.ai —a free, multilingual A.I. tool to diagnose damp issues from symptoms, offering easy fixes, YouTube explainers, and monitoring tips.

If damp.ai doesn’t solve your issue, book a survey (£500+, location-dependent): Book Online: DampSurveys.com/book . Note: we only accept online bookings, not by phone or email.

With just 20 surveys/month, lead times are 3–8 weeks (last-minute slots sometimes available).

Our independence is your advantage. Unlike much of the industry, as highlighted in this: https://which.co.uk/news/2011/12/damp-proofing-companies-exposed-in-which-investigation-274087, sadly the damp-proofing industry is plagued by conflicts of interest and misleading advice.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Timber treatment services
    • Injection damp courses
    • Condensation and humidification control
  • Surveyors

    • Building Surveyors

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
99 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Problem solving for complex damp issue
Customer Service
Quality
Value
Simon provided a highly professional and thorough service. We were impressed with his perseverance to look at all the different angles of our damp issue and thankful for the logical way he approached it. The report we received was detailed and gave us a clear way forward. He was also conscious of social distancing whilst performing his role for which we are grateful. His work has resolved a long running issue which many others could not fathom.
Customer in Greater London Posted on 10/06/2020 , work completed 05/06/2020
Helpful and clear
Customer Service
Quality
Value
Simon was really helpful, explained everything and gave us a clear idea of how we could manage our damp. Would highly recommend.
Customer in Greater London Posted on 08/06/2020 , work completed 02/06/2020
Great work, efficient and helpful!
Customer Service
Quality
Value
Simon was extremely helpful and quick to determine the causes and fixes for our damp problem, which turned out to be a condensation problem. After having been quoted upwards of £800 to fix rising damp, we obtained a second opinion from Simon for his £250 survey. He visited and inspected the property, inside and out, for around an hour, and managed to determine that we in fact had a condensation problem, saving us a lot of money and further problems down the line! Most of the issues would be cleared up with relatively cheap and simple fixes, including fixing our bathroom extractor fan and getting our exterior brickwork repointed. Simon's thorough and detailed report arrived a few days later, and gives us a great deal of information on the causes and solutions to our problems. Simon himself was polite, friendly, very well-informed and helpful. Would definitely recommend getting his expert opinion before agreeing to any expensive damp proofing - you might not need it!
Customer in Greater London Posted on 04/06/2020 , work completed 18/05/2020
Very thorough and helpful
Customer Service
Quality
Value
Simon Hinchin carried out a damp survey on our property. He arrived on time on the day fixed and was very thorough and helpfully explained the problems he could see as he went around the property. Mr Hinchin’s report was detailed, supported with photos, and helpfully set out which problems were more urgent than others, which helped with budgeting.
Customer in Greater London Posted on 03/05/2020 , work completed 11/12/2019
A survey to identify the root cause of damp penetration through wall and to propose remedial measures.
Customer Service
Quality
Value
Damp Surveys responded quickly to my initial enquiry by telephone and a survey was arranged within a few days. The whole approach was professional, thorough, analytical and well explained. I was present during the survey and was able to understand what was being investigated using a variety of temperature and relative humidity sensors. A report was produced and e-mailed to me a few days later. This was accompanied by thermal images and a photographs external and internal. These provided a wide-ranging record of conditions at the time of the survey. Remedial actions were proposed to deal with the existing problem and prevent reoccurrence. I would thoroughly recommend Damp Surveys Ltd to anyone to anyone who need to identify the source of unwanted dampness in a property.
Customer in Greater London Posted on 30/04/2020 , work completed 14/02/2020
Highly professional, thorough, knowledgeable, engaging and very good communicator. Top marks.
Customer Service
Quality
Value
We were very pleased with all aspects of our damp survey carried out by Simon. He was at all times completely professional in his work. Very engaging too, with excellent communications skills, able to convey and discuss the technical aspects of his investigations in a manner comprehensible to a layman. The survey itself was extremely thorough and methodical, and carried out using an impressive array of diagnostic tools. He is obviously very knowledgeable about his subject, and showed a determination to examine all potential causes of our damp problems before arriving at his conclusions. We have a very high level of confidence in Simon's considered recommendations, would highly recommend him, and would have no hesitation in using him again.
Customer in Greater London Posted on 27/03/2020 , work completed 11/03/2020
Excellent independent damp and timber surveyor
Customer Service
Quality
Value
We contacted Simon to carry out a comprehensive damp and timber survey. I was thoroughly impressed with Simon's responsiveness and attention to detail. He took great care in understanding the reasons why we required the survey and in identifying the root causes of any possible issues. Simon took the time to walk me through his findings, then discussed possible solutions and suggestions for mitigating the minor issues he identified. Moreover, his turnover time in producing the report was incredibly swift. I can't recommend him highly enough if you are looking for a quality independent expert to survey your property.
Customer in Greater London Posted on 15/03/2020 , work completed 09/03/2020
Very honest and knowledgeable
Customer Service
Quality
Value
Simon was good at explaining the issues I faced, getting a sense of the property layout and anything which could be causing the problem. Along with the report, I have been provided with very clear guidance which I will be upholding. Has helped to save me money by not assuming the worst, as advised by some builders. Recommended
Customer in Greater London Posted on 10/03/2020 , work completed 06/03/2020
Damp survey, penetrating + other damp issues in London
Very professional execution of the damp survey. Simon surveyed a property suffering from penetrating damp, he helped identify other damp issues and was happy to discuss the technicalities and areas of improvement. Remedial works suggested cost much less than you’d expect to see with companies doing both the survey and work.
Customer in Greater London Posted on 09/03/2020 (Reviewer did not use service)
A true professional
Customer Service
Quality
Value
I was very impressed with Simon during his visit - and before. He called when he was on his way and arrived at the pre-arranged time. He was respectful of our house when entering in very wet weather, and did a very thorough job, listening, asking questions and taking time. It was a survey of the highest quality - not a quick rush-around and some jumbled instant verbal advice. His approach is thoughtful and considered, and clearly based on a lot of experience and knowledge. He took his time in a good way, offered some very clearly articulated explanations and some tips. I am looking forward to a full report in a few days that Simon has said will detail his findings in a fuller way. We can sit down to digest this in our own time, as opposed to being pressured on the spot to make a decision or even simply remembering all the details of a complex house problem that is "jargonny". Very highly recommended.
Customer in Greater London Posted on 05/03/2020 , work completed 04/03/2020
The trader replied (on 09/03/2020)
https://surveyor.tips/damp-and-calcium-sulphate-salts-by-electrical-sockets-on-cold-flank-wall/ Thank you for your kind review. I prioritise clients who are kind enough to a leave a review, by putting up, and encouraging broader community interaction on an anonymous post. Together we will tackle the increasing risks of damp as lifestyles change and old properties are retro fitted to reduce their carbon footprint.