Endorsed by Which?

Damp Surveys Ltd

5.0

104 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Our mission is to solve the root cause(s) of damp and recommend long-term fixes with practical, evidence-led solutions — avoiding unnecessary and damaging treatments such as so-called "rising damp" treatments.

We built damp.ai, a free tool that diagnoses damp from symptoms, suggesting simple fixes, YouTube explainers, and monitoring tips.

If damp.ai doesn’t solve your problem, you can book an independent survey (£500 for a video damp survey, +£250 for a written PDF report) at https://DampSurveys.com/book. We accept online bookings only. We carry out around 20 surveys per month, with lead times of 3–8 weeks (last-minute slots may be available).

Our independence is your advantage. Unlike much of the industry — as highlighted by Which?: https://which.co.uk/news/2011/12/damp-proofing-companies-exposed-in-which-investigation-274087 — the damp-proofing industry is plagued by conflicts of interest and misleading advice.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Timber treatment services
    • Injection damp courses
    • Condensation and humidification control
  • Surveyors

    • Building Surveyors

Customer reviews

Why you can trust these reviews

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5.0
104 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Incredibly thorough & professional
Customer Service
Quality
Value
Simon undertook an extensive survey of damp in my lower ground floor flat. The situation proved to be more complex than he at first thought but he was able to analyse the multiple causes of the damp and make detailed recommendations for how to fix the issues including approximate likely cost of the various options. I would have no hesitation in recommending Simon to anyone seeking to solve damp problems at source and for good rather than covering up issues only for them to reappear at a later date.
Customer in Greater London Posted on 27/10/2021 , work completed 05/10/2021
1-bed ground floor flat survey
Customer Service
Quality
Value
Good communication and professional expertise. They offered to go round the property the week later to check something, at no extra charge.
Customer in Greater London Posted on 21/10/2021 , work completed 13/10/2021
Highly recommended, exceptional service
Customer Service
Quality
Value
Highly recommended - the service throughout from Simon and the team was exceptional. Booking was easy and availability was prompt. Simon arrived on time and during his visit went above and beyond expectations, both in time spent in property and also in depth of investigation of all matters that could result in damp issues encountered - even the 1% possibilities! Post-visit Simon continued to go above and beyond, being extremely responsive in providing updates and answers to queries, and also providing actionable insights and remedial works in his final report, that I'm sure will save me considerable time and money over the coming years.
Adam in Greater London Posted on 26/06/2021 , work completed 14/06/2021
Thorough, Excellent Expertise
Customer Service
Quality
Value
I would thoroughly recommend Damp Surveys Ltd. Simon was extremely knowledgeable, thorough, honest and personable. He found historical mistakes at our property which would never occurred had they known what he does and was great with recommendations for remedial measures.
Customer in West Yorkshire Posted on 28/05/2021 , work completed 06/05/2021
Helpful, honest and respectful
Customer Service
Quality
Value
Simon did as requested, a thorough review of the problem. It didn’t feel rushed and he wore a proper mask so we didn’t feel unsafe in the house. As desired, I now know what steps I need to take to mitigate the damp problem. I felt comfortable asking questions. I would recommend his services.
Customer in Greater London Posted on 17/05/2021 , work completed 03/05/2021
The trader replied (on 17/05/2021)
Thank you for your review. From the work completed date, I assume it was a recent survey where we saved £20,000 from inappropriate chemical damp proofing treatment, when the cause of damp was mains water leak, see https://dampsurveys.com/example_detailed_report/
Knowledgable and thorough, Saved us hundreds
Customer Service
Quality
Value
Simon has a vast amount of knowledge and experience with damp issues. He thoroughly tested every room (and even under the ground floor!) for damp and provided sound advice for addressing the source of every issue. He saved us money by advising against certain “improvements” recommended by damp companies we’d had to the house, and provided simple and zero-cost solutions instead. If you only go the assessment of a self-interested damp company, you are at their mercy because you won’t know if the suggested improvement (for their profit) is actually necessary. After Simon conducted his survey, we found out that the damp company’s quote was for unnecessary work. He saved us hundreds.
Customer in Greater London Posted on 14/05/2021 , work completed 09/04/2021
Damp Survey Gipsy Hill
Customer Service
Quality
Value
Getting a damp survey done with Damp Surveys Ltd was fantastic and very professional. Simon and Jane were very accommodating and managed to fit in a survey on a property we were purchasing at short notice in amongst a very busy schedule. Simon's technical knowledge was invaluable to diagnosing the root cause of the damp. He took the time to explain the problem, respond to any follow up questions and included a full breakdown of the remedial actions necessary to keep the property dry and mould free, including an estimated cost which was incredibly helpful during negotiations with the seller. This breakdown was very comprehensive and not only included the more invasive, expensive actions required, but also minor and free actions that would help contribute to maintaining a damp-free property. I would 100% recommend to anyone concerned about damp in their property for an impartial, incredibly informed and very professional survey and report.
Jake in South East London Posted on 10/05/2021 , work completed 21/03/2021
Professional, informative and practical - great value for money
Customer Service
Quality
Value
I would thoroughly recommend Simon for an independent survey of any potential damp problems. I had been considering whether I needed a damp proof course or other treatment due to extensive mould in my flat. Simon did a thorough survey and came up with practical and affordable recommendations. He pinpointed the problem as poor ventilation. He explained how and why mould manifested itself, using the data from a cheap hygrometer I got from amazon at his recommendation, prior to the survey. Using this and other tools meant he gave evidence based suggestions. This, plus his independence gave me confidence in the recommendations and as far as I can see, a much better experience that friends who had a person surveying and selling on a service. A comprehensive report delivered on time and a friendly and professional service - great value for money.
Lisa in Greater London Posted on 03/05/2021 , work completed 08/03/2021
Dampsurveys.com
Customer Service
Quality
Value
Was very impressed with the surveyor Simon's expertise, thoroughness, attention to detail and advice. He was pleasant, courteous, punctual and provided a very detailed survey report which offered practical and informed solutions. I highly recommend this company's services to anyone who has concerns about damp at a property, whether their own or one they hope to purchase.
Customer in Greater London Posted on 29/04/2021 , work completed 12/04/2021
Damp survey
Customer Service
Quality
Value
I would recommend Simon at Damp Surveys to everyone. I wish I had instructed him previously. Cheerful, interested, clear recommendations and easy to follow report. So refreshing to have someone who turns up and writes so that lay parties can understand. Can’t recommend him enough.
Sarah in Kent Posted on 28/04/2021 , work completed 28/04/2021
Knowledgeable and Honest
Customer Service
Quality
Value
I booked my visit in advance and it was delayed due to Covid, however it was worth the wait. Simon arrived on time and followed distancing guidelines. There was no rush to the visit, Simon took time to look at the areas I was concerned about and confirmed that I didn’t actually need the work that I had been advised to do, it was peace of mind that the survey was independent and no intention of gaining work out of the findings, just honest and accurate information. It was worth every penny to have this survey done and I would 100% recommend Simon.
Customer in Greater London Posted on 12/03/2021 , work completed 03/03/2021
Wonderful service
Customer Service
Quality
Value
We had been having numerous damp problems at a rental property and wanted to discover the root of the problems in order to address them so we booked a report with Damp Surveys Ltd, We were staggered at the level of detail in Simon’s report, which left no stone unturned. Simon was a delight to deal with and we found the cost surprisingly reasonable, particularly once we received the very lengthy report with numerous photos and suggestions. We wouldn’t hesitate to recommend Simon to anyone considering looking for expert advice on all damp issues.
Karen in Greater London Posted on 19/02/2021 , work completed 18/02/2021
Excellent Professional Service
Customer Service
Quality
Value
Simon was very professional, arrived promptly and observed appropriate Covid precautions. He was very efficient and a pleasure to deal with. He was very thorough and took his time inspecting the property and provided a detailed report with clear recommendations. Specialist equipment was used to photograph and record water content, temperature and relative humidity in the house. He even left me a little gadget to monitor the humidity levels over a two month period. His report gave a full explanation of the findings and origins of the problem which was excess humidity caused by insufficient ventilation. I also appreciated his independent viewpoint that you probably wouldn’t get from Builder. I cannot recommend his services highly enough.
Customer in Greater London Posted on 16/02/2021 , work completed 01/02/2021
Damp Surverys
Customer Service
Quality
Value
Simon was so prompt to help speed up our buying process, he shared his findings with me a simplistic and supportive manner and was a true professional. Jane was also brilliant in the booking process. Thank you both for your efforts. I would truly recommend Damp Surveys to anyone considering them.
Customer in Greater London Posted on 07/02/2021 , work completed 02/02/2021
Very helpful and saved us a considerable sum
Customer Service
Quality
Value
We asked Simon for a survey having had one from Kenwood as a requirement of our mortgage lender. Our intention was simply to obtain a second opinion in case there was a retention on our mortgage offer. Simon's report was both detailed and informative and while we did not have a retention on the mortgage, we have now received some very useful and cost effective advice regarding damp in the property andwe feel confident that once we move in the major issues will be solved. We highly recommend Simon.
Customer in Greater London Posted on 21/01/2021 , work completed 13/01/2021
Reliable good advice
Customer Service
Quality
Value
Simon was very professional, arrived on time and conducted a thorough survey answering any questions we had. He clearly identified the problem which was contrary to our buyers damp proof company’s review. We had a comprehensive report with full detail and costing for remedial work required.
Customer in Greater London Posted on 24/12/2020 , work completed 02/12/2020
Thorough and reassuring survey of our flat
Customer Service
Quality
Value
Simon from Damp Surveys did a survey on our lower-ground floor flat, in a 100-year old terrace. His survey was thorough and detailed, and reassuringly he said there was only minor damp caused by condensation. He also suggested remedial actions, with an estimated cost for the works involved. This was all very useful - it was reassuring that the condition of the flat was not bad, and it was also reassuring that remedial works could be done quite cheaply. He also offered to speak to our prospective buyers, and they were reassured after a conversation with him. So I recommend Damp Surveys - if you have any kind of problem with damp, this survey will be money well-spent.
Customer in Greater London Posted on 30/11/2020 , work completed 03/11/2020
Simon is professional, efficient and a pleasure to deal with
Customer Service
Quality
Value
Simon is professional, efficient and a pleasure to deal with – going above and above. I cannot recommend his services highly enough.
Customer in Greater London Posted on 26/11/2020 , work completed 10/09/2020
Excellent service, professional and friendly. Would definitely recommend.
Customer Service
Quality
Value
Following a mortgage valuation report on a property I was looking to purchase I had to engage the services of a professional damp expert for a more detailed survey. Simon was recommended to me and he did not disappoint. As an independent surveyor you have the comfort of knowing he is not going to look for unnecessary work to increase his revenue. It is a fixed fee and an objective service - exactly what I needed. He took the time and care to not only explain to me what he was going to do during the survey but also afterwards kept in regular contact and produced a very professional report with his findings, recommendations and further explanations. For anyone needing expert, independent advice on any damp-related issues I would definitely recommend Simon for the job!
Customer in Greater London Posted on 20/11/2020 , work completed 06/11/2020
Reassuring Expertise with Sound Advice
Customer Service
Quality
Value
I had been concerned for some time about the presence of mold at floor level and apparent damp patches on the ceiling suggesting either leaking roof or penetrating damp. The survey was thorough and accompanied by full explanation of the findings and origins of the problems. Various solutions presented varying from simply opening windows to installing electric fans in previously unknown cavities within the building and various ways of monitoring the situation. Reassuring and competent.
Customer in Greater London Posted on 10/11/2020 , work completed 03/09/2020
Highly recommended
Customer Service
Quality
Value
Simon and his team went above and beyond. They were super kind, courteous and helpful even before the appointment and this continued to an even higher standard for the visit and subsequent report. He was highly knowledgeable, and practical suggesting cost-effective and straight forward solutions to resolve the issues to the satisfaction of me and my neighbours. In this day and age is it is truly rare to receive such good service.
Customer in Greater London Posted on 04/10/2020 , work completed 10/09/2020
Simply Brilliant
Customer Service
Quality
Value
Simon is a fantastic person, and knows what he's talking about! The report is packed full of excellent ideas and he even left a little gadget to monitor relative humidity levels.
Customer in Greater London Posted on 28/09/2020 , work completed 08/09/2020
Great survey
Customer Service
Quality
Value
Simon provided a thorough survey which gives me all the information I need to incorporate the appropriate damp mitigation measures in my upcoming renovations.
Customer in Greater London Posted on 26/09/2020 , work completed 22/09/2020
Very professional and competent
Customer Service
Quality
Value
I was very pleased with the work undertaken by Simon. He was very thorough, took time to inspect the property and provided a detailed report with clear recommendations. Simon explained clearly what he was doing and his findings. The work was completed quickly and to the agreed cost. I also appreciated the independent viewpoint that you might not get from a builder. I strongly recommend.
Simon Burke in Greater London Posted on 24/09/2020 , work completed 26/05/2020
Incredible, thorough and most importantly - Money saving!
Customer Service
Quality
Value
I live in a converted building with 4 other leaseholders. One of the flats has had ongoing damp issues. Using a damp solutions business diagnosis of rising damp, the freeholder had previously signed off, and was continuing to recommend, very expensive damp course treatments. This was affecting all flats adversely from a financial point fo view. As leaseholders, we had some concerns about the costs and plans which were furthered by research on the subject. Eventually this led us to Simon and Damp Surveys. Simon performed a forensic survey of the flat in question. His commitment to work and follow up questions was second to none. Rising damp was immediately ruled out (we are in London) and upon delivering the survey, we had a very clear set of actions to address the issues. This did not include very expensive damp course treatments that would have been ineffective anyway. Had we used Simon's service originally, we would have saved well over £15k. We have managed to save £10k anyway. If you have damp issues, before you go anywhere near a damp solutions company, speak to Simon. You will save money. You will have a far more specific set of solutions that will fix your issues correctly, rather than misdiagnosing them.
Customer in Greater London Posted on 22/09/2020 , work completed 18/08/2020