Damp Surveys Ltd

Simon was very polite and competent, and gave a thorough report on all areas of the house that we had damp problems with. He even did a bit of handiwork fixing broken extractor fans, so went beyond the call of duty for a damp report! Report came back within a few days and covered all our options to fix the problems. Took all sensible precautions against spreading COVID

Simon arrived promptly and observed appropriate covid precautions. The survey was thorough, and Simon clearly and simply answered all my queries regarding the science underlying the many and varied damp issues from which my cottage suffers. Specialist equipment was used to photograph & record water content, temperatures and relative humidity in normally inaccessible places (eg high roof area, under floorboards, within plaster). The 21 page written survey arrived in less than one week, and was extremely detailed and clear, with photographs and meter readings. It also gave numerous links to useful non- commercial websites for further information. Suggestions for solutions to the problems recorded were made. Simon was at all times helpful and professional, and I can warmly recommend him and his company to everyone.

Simon conducted a thorough inspection of the property, looking at all possible sources of damp inside and out. He explained what was causing the problems (excess humidity caused by insufficient ventilation) and supplied clear and helpful recommendations in his report. Simon took time to answer my questions, conducted his investigations in a careful manner and remained courteous and polite at all times. As a result, I feel much better-informed and confident about the 'next steps'. Thanks, Simon.

Simon was very professional right from the start, talking me through the process, The work was done and agreed to schedule and on budget. The report followed shortly after which was easy for me to understand. He spent time to explain things and the implications for them. I would highly recommend Simon and his services.

Very pleased with the professionalism of the damp survey. It made perfect sense and gave good advice on how to improve the issues identified. Above all it was independent unlike surveys linked to selling rectification services. The costing of recommended work was very low compared to what we were afraid we might have to spend. Money well spent.

Simon provided a highly professional and thorough service. We were impressed with his perseverance to look at all the different angles of our damp issue and thankful for the logical way he approached it. The report we received was detailed and gave us a clear way forward. He was also conscious of social distancing whilst performing his role for which we are grateful. His work has resolved a long running issue which many others could not fathom.

Simon was really helpful, explained everything and gave us a clear idea of how we could manage our damp. Would highly recommend.

Simon was extremely helpful and quick to determine the causes and fixes for our damp problem, which turned out to be a condensation problem. After having been quoted upwards of £800 to fix rising damp, we obtained a second opinion from Simon for his £250 survey. He visited and inspected the property, inside and out, for around an hour, and managed to determine that we in fact had a condensation problem, saving us a lot of money and further problems down the line! Most of the issues would be cleared up with relatively cheap and simple fixes, including fixing our bathroom extractor fan and getting our exterior brickwork repointed. Simon's thorough and detailed report arrived a few days later, and gives us a great deal of information on the causes and solutions to our problems. Simon himself was polite, friendly, very well-informed and helpful. Would definitely recommend getting his expert opinion before agreeing to any expensive damp proofing - you might not need it!

Simon Hinchin carried out a damp survey on our property. He arrived on time on the day fixed and was very thorough and helpfully explained the problems he could see as he went around the property. Mr Hinchin’s report was detailed, supported with photos, and helpfully set out which problems were more urgent than others, which helped with budgeting.

Damp Surveys responded quickly to my initial enquiry by telephone and a survey was arranged within a few days. The whole approach was professional, thorough, analytical and well explained. I was present during the survey and was able to understand what was being investigated using a variety of temperature and relative humidity sensors. A report was produced and e-mailed to me a few days later. This was accompanied by thermal images and a photographs external and internal. These provided a wide-ranging record of conditions at the time of the survey. Remedial actions were proposed to deal with the existing problem and prevent reoccurrence. I would thoroughly recommend Damp Surveys Ltd to anyone to anyone who need to identify the source of unwanted dampness in a property.

We were very pleased with all aspects of our damp survey carried out by Simon. He was at all times completely professional in his work. Very engaging too, with excellent communications skills, able to convey and discuss the technical aspects of his investigations in a manner comprehensible to a layman. The survey itself was extremely thorough and methodical, and carried out using an impressive array of diagnostic tools. He is obviously very knowledgeable about his subject, and showed a determination to examine all potential causes of our damp problems before arriving at his conclusions. We have a very high level of confidence in Simon's considered recommendations, would highly recommend him, and would have no hesitation in using him again.

We contacted Simon to carry out a comprehensive damp and timber survey. I was thoroughly impressed with Simon's responsiveness and attention to detail. He took great care in understanding the reasons why we required the survey and in identifying the root causes of any possible issues. Simon took the time to walk me through his findings, then discussed possible solutions and suggestions for mitigating the minor issues he identified. Moreover, his turnover time in producing the report was incredibly swift. I can't recommend him highly enough if you are looking for a quality independent expert to survey your property.

Simon was good at explaining the issues I faced, getting a sense of the property layout and anything which could be causing the problem. Along with the report, I have been provided with very clear guidance which I will be upholding. Has helped to save me money by not assuming the worst, as advised by some builders. Recommended

Very professional execution of the damp survey. Simon surveyed a property suffering from penetrating damp, he helped identify other damp issues and was happy to discuss the technicalities and areas of improvement. Remedial works suggested cost much less than you’d expect to see with companies doing both the survey and work.

I was very impressed with Simon during his visit - and before. He called when he was on his way and arrived at the pre-arranged time. He was respectful of our house when entering in very wet weather, and did a very thorough job, listening, asking questions and taking time. It was a survey of the highest quality - not a quick rush-around and some jumbled instant verbal advice. His approach is thoughtful and considered, and clearly based on a lot of experience and knowledge. He took his time in a good way, offered some very clearly articulated explanations and some tips. I am looking forward to a full report in a few days that Simon has said will detail his findings in a fuller way. We can sit down to digest this in our own time, as opposed to being pressured on the spot to make a decision or even simply remembering all the details of a complex house problem that is "jargonny". Very highly recommended.

We called Simon after reading the reviews on Which Trusted Trader. Simon gives a clear unbiased review of the issues. He was quick to respond and visit our rented property which had dampness on the wall. Simon was very courteous and took time to explain to us and to our tenant that the problem was due to ventilation, balancing the heating and keeping windows open. Also taking care with drying clothes indoors due to the moisture generated. Simon also gave us ideas on how to help with ventilation by installing extractor fans in the bathroom and kitchen (the two worst moisture generating areas). Simon's report was received in a couple of days detailing all explained with photos and further explanation. We were really pleased and thoroughly recommend his services.

We had a woodworm problem. Simon advised us that we could do the work ourselves. He was very thorough and helpful. I would use him again for any work in his areas of expertise, and I have no hesitation in recommending him.

Simon was punctual, polite and thorough and provided lots of impartial expertise, knowledge and a range of solutions for the damp and mould issues in my flat. Small interventions have already made a difference and will likely save me a lot of money in the long term. He gave me a helpful perspective on a pre-existing quote I had from another builder and also provided various low cost options to improve conditions in my flat. Highly recommended.

We had a small area of damp on one of the internal walls of our Victorian property and had called on a couple of companies which specialised in damp-proofing, but who seemed to primarily be trying to upsell their silicon wall injection service rather than seek out the cause of the problem. Simon, on the other hand, did a thorough survey of multiple rooms and came to the conclusion that the damp was probably caused by a leak in our bathroom on the other side of the wall where the problem was - and that if we fixed that it would probably solve the problem. Further investigation proved that Simon was correct and now having repaired the leak the damp has receded, meaning that we have a long term fix to the underlying cause rather than an expensive and disruptive damp treatment that wouldn't have ultimately lasted given the bathroom leak. Simon was professional and gave us a reasonable price, but most of all his advice was based on real expertise rather than a desire to upsell another service. I would highly recommend him to anyone experiencing a damp issue.

Simon’s survey saved us a lot of time and money. Previously we had three quotes from damp proofering firms each of who said that our damp problem would be solved if they injected damp proof courses and tanked the walls (at considerable expense). Simon, who was punctual and provided a comprehensive report, told us that the problems were not caused by rising or penetrating damp but by condensation and the solution was simply to dry out the wall and in future make sure the property was adequately ventilated Highly recommended.

A few high damp meter readings were recorded in a homebuyers survey on the property we were trying to sell. As a result, the buyer instructed a damp proofing company, TAPCO, to carry out a damp and timber survey. TAPCO stated that the property suffered from rising damp and a high risk of dry rot, and as a consequence approximately £5,000 worth of work was required. Naturally sceptical of the findings, we wanted a second opinion from an independant specialist with no vested interest in specifying remedial works. We contacted Simon and within 48 hours he had carried out an extensive survey of the property, providing helpful verbal advice and a detailed explanation as he went. The property suffered from nothing more than a condensation issue, which a few quick fixes and less than £650 would resolve. A full report followed the very next morning as he was aware we were in a time sensitive position. Without doubt we would not hesitate to recommend Simon for all your damp and timber surveying needs. Prompt, friendly, reliable and clearly an expert in his field.

Simon came by way of a recommendation which is usually a good start and he certainly didn’t disappoint. Everything that I have read on previous reviews I concur with. He arrived on time, was extremely thorough and didn’t leave any stone unturned to ensure his findings on the cause of both the dampness and condensation of my mothers property was thoroughly investigated. He is going to send a detailed report on the next steps we should take and said he is more than willing to return in 6 months time if the problem still exists once the his recommendations have been carried out. That as far as I’m concerned shows he is very confident in his assessment. I also have absolutely no hesitation in recommending him. You won’t be disappointed.

Simon was absolutely fantastic. Tapco homedry quoted me £2000 to fix our mould issue (not including the cost of their initial survey). Simon only charged me for the initial survey and advised I could fix the problem myself... saving me £2000! Simon doesn’t do any building work (so you know aren’t being ripped off), however he did do a lot more than I was expecting, fixing small snags throughout the flat. Thanks so much for your help and I know people won’t be disappointed.

I found Simon to be courteous, thorough and professional in his work. The survey was promptly undertaken with immediate feedback by telephone followed by a comprehensive written and illustrated report. Simon has reassured me in proceeding with the purchase of a ground one bed floor flat.

My own experience with Simon has been very positive. Importantly for me and my property he stuck honorably both to his quote for his survey and the tasks and survey objectives that he was prepared undertake for that said quote ! ! This meant that I did not feel I was being locked into a cycle of spiraling costs for the actual survey phase itself (ie: this comment refers to Simon's survey work, his findings, his report and his recommendations and not to the cost of the actual remedial work itself which is a separate matter). I felt his survey investigation was impartial. He identified various problem (s), identified the potential source (s) of those problem (s) and suggested appropriate remedial work relevant to the problem (s) identified. This was all presented in what I felt was a professional report format. In availing of his services I myself found him to be a good communicator, professional, honest, clear and concise. For myself, I did not feel at any stage that he was trying to pitch a particular product or service to me and I did not feel that he was affiliated with any given vested interest as regards his work at my property. His approach to his survey at my property was an huge help as it can be traumatizing for a property owner to discover a problem (s) especially if they are not from a trades or construction background and feel overwhelmed by the situation. The clarity and guidance that Simon provided was hugely helpful to me.