Danntec

In complex circumstances following my iMac crash, Danntec successfully recovered a large number of files that were deemed by Apple to be permanently lost and updated elements of hardware that effectively saved me the cost of a new iMac. They have subsequently provided very helpful telephone support and I am happy to recommend them without hesitation.

I've used Danntec twice now, and both times the service has been excellent. I was having unexplained computer crashes, and Danntec came to my home to collect the PC, which was super helpful as I have a new baby. They explained the likely reasons for the fault and kept me updated on each step of the process by text message. As the work was completed, they arranged delivery to my home and worked around my schedule. They always follow up and provide a warranty for any follow-up work needed They are definitely my go-to guys

From first approach to final sign-off Michael of Danntec was helpful and understanding of my needs relating to the sudden death of an elderly PC running an obsolete operating system. It was clearly not a run-of-the mill job as he had to send away for a special adapter in order to fit a new hard drive in place of the failed one. For this and other good reasons, the job - which I had told him was not urgent - took rather longer than expected but in view of the return as a fully functioning unit which readily accepted re-loading of the well-past-use-by-date programmes I have absolutely no complaint. Michael kept me informed as the work progressed and took trouble to offer and explain options as the need arose. The job was completed at a very reasonable cost within the pre-agreed budget. So satisfied am I that I have engaged Michael to repair another PC which had previously been put aside to await a trip to the tip - hopefully now reprieved!

Got my sons Mac Book working again, in good time, at a reasonable cost and kept me informed throughout the process.

My wife and I are both of the pre-computer generation. Michael Dann has been helping us for over 10 years. He has kept us up to date and resolved every difficulty that has arisen.

Michael gave sound advice as ever. Had my interest at heart trying to match my size and spec requirements with the best available price on the market. I am delighted with the new all in one desktop which he set up for me, transferring all data and programs seamlessly He keeps in touch and gives any necessary updates

Michael did a very good work in repairing and upgrading my laptop. He is very knowledgeable about this work and always willing to help. Thank you very much for a great customer service from start to finish.

Laptop fan started making a loud noise one day. Contacted Danntec. Part ordered and delivered. Booked in and worked around the corner in a cafe whilst repair carried out. All fine since!

Fault found, problem sorted, new SSD fitted and data store organised, great customer service and feedback. Highly recommended

Michael Dann replaced a keyboard and two fans in my laptop. The keyboard replacement was immediately perfect. One of the new fans delivered to Danntec was faulty so Michael organised things so that I could take the laptop away and keep working. A second replacement fan was also dubious (supplier's fault, not Michael's) but Michael persevered until, as now, I have two quiet, working fans. He persevered without complaint and without any additional cost to me.