Endorsed by Which?

Danntec

4.9

216 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
216 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great , efficient, affordable computer repair service
Customer Service
Quality
Value
This is the third time i have used Dantec to sort out my lap top computer. The work was timely and problems were rectified .The staff are professional , helpful and extremely knowledgable They explain what work had been carried out and returned my lap top in much better working order. My daughter has also used this company and was very pleased with the work undertaken. In all a very efficient company here in Newcastle that I would certainly highly recommend
Which? Trusted Traders Consumer Posted on 11/05/2016 , work completed 11/05/2016
First class service and value for money
Customer Service
Quality
Value
Laptop wiped and cleaned up, programmes reinstalled. New virus and malware firewall installed.
Which? Trusted Traders Consumer Posted on 02/12/2016 , work completed 02/12/2016
Good service
Customer Service
Quality
Value
Michael Dann has fixed various computers for me over the years and has always done whatever was required in good time and at a good price.
Which? Trusted Traders Consumer Posted on 18/07/2014 , work completed 18/07/2014
Helpful, friendly and efficient
Customer Service
Quality
Value
Danntec diagnosed a faulty motherboard and sent it away for repair. When the other company failed to take responsibility for packaging the laptop inadequately, causing another problem, Danntec sorted this free of charge. The work took a few weeks but Michael Dann kept me updated. He also made sure my laptop was running smoothly and gave me useful advice.
Which? Trusted Traders Consumer Posted on 20/10/2016 , work completed 20/10/2016
Very knowlegable and trustworthy
Customer Service
Quality
Value
Danntec sourced and put together a new computer for me and transferred all of the existing material from the old computer onto the new one. They upgraded the system and added a good sound system and programmes to compliment my computer requirements. Their advice was knowlegable and speedy and the service very efficient.Even when i had one or two teething problems Danntec remotely accessed my computer and made all the necessary adjustments to rectify it. Very reasonably priced and totally trustworthy. The service is excellent. I would highly recommend them to anyone.
the dutchman Posted on 13/11/2016 , work completed 13/11/2016
Excellent service, good price!
Customer Service
Quality
Value
Can't recommend DannTec highly enough. Mike did an excellent job bringing my (very) old laptop back to life for a very reasonable price. Friendly service with all works clearly explained. This is a well earned five stars!
Customer in Tyne and Wear Posted on 15/08/2022 , work completed 05/08/2022
Excellent service
Customer Service
Quality
Value
Repaired laptop - Microsoft not opening and very slow. DannTech were brilliant. Kept me informed at every step with detailed cost quotations and explained step by step what my options were. The work was carried out quickly and at a fair price. Highly recommend.
Customer in Tyne and Wear Posted on 26/04/2023 , work completed 21/04/2023
Wonderful work
Customer Service
Quality
Value
I consulted Danntec regarding water damage to my laptop. Michael was very professional and offered to examine the laptop soon after the incident. He was easily contactable and gave regular updates on the progress and condition of my laptop. When the extent of the damage was fully assessed, he provided me with all of the options I had for repairs and gave extremely helpful advice about what each option meant. He was also able to offer me an upgrade to my laptop in addition for the repair service and this all came to a very reasonable price.
Customer in Nottinghamshire Posted on 14/11/2023 , work completed 10/11/2023
Great service
Customer Service
Quality
Value
My gaming PC unexpectedly broke down just after New Year's and Danntec came highly recommended so it was my first choice. The issues took a bit to resolve in the end, but I received regular updates via phone calls and emails. The quote was very reasonable for the extent of work done and time it took and my computer works better than it used to. Will reccomend to anyone.
Customer in Tyne and Wear Posted on 26/01/2024 , work completed 12/01/2024
professional and responsive effective help and service
Customer Service
Quality
Value
Danntec were recommended to me by an established client who have their support for softwear and hardwear services. They undertook to examine my malfunctioning laptop and provided an explanation of likely problems and potential solutions. After discussion we agreed actions to secure important data before installing a bigger hard drive and coincidentally a new battery. The work was carried out to plan and to agreed estimate with reports on progress and reassurances on actual findings and the approach being taken. All functions were reinstalled on the laptop with systems upgraded where appropriate. Follow up has been helpful and reassuring and I will have no hesitation in using the service again including seeking advice on issues and will recommend Danntec to any associates in need.
Customer in Tyne and Wear Posted on 16/04/2024 , work completed 12/04/2024
Excellent level of service.
Customer Service
Quality
Value
The level of service provided was excellent. From initial assessment, through to repair and return Michael was professional, customer focused and extremely knowledgeable. At times unexpected problems were encountered with the repair with Michael discussing the options available with a great customer focused approach. My laptop is working better than it has in a significant number of years. I highly recommend this company
Customer in Northumberland Posted on 21/05/2024 , work completed 13/05/2024
Replacement of Lap Top Computer
Customer Service
Quality
Value
I recently acquired a new laptop as a replacement for one I had used for a number of years. Danntec assisted me with the selection of the new laptop, acquired it for me and then transferred the information from my old laptop to the new one. The whole process was made easy for me thanks to the helpful advice offered by Danntec and the prompt and professional way they managed the whole process. Danntec kept me informed as the arrangements progressed and visited my home to set up the new laptop and ensure it was working correctly. I regard Danntec's role and advice as outstanding
Customer in Tyne and Wear Posted on 23/06/2025 , work completed 17/06/2025
Frequent Flier!
Customer Service
Quality
Value
I have used DANNTEC for multiple requirements over several years - Michael always solves the problem quickly; explains clearly and charges sensibly. I would thoroughly recommend for all your home computing woes - large and small; desk and portable.
Prof J Wilson Posted on 09/11/2016 , work completed 09/11/2016
Professional, and great value
Customer Service
Quality
Value
Having used Danntec a few times I think they offer a great service. They take time to understand my problem and then provide a very clear overview of what the underlying issue might be, a number of options of how it can be resolved as well as the advantages and disadvantages of each of these. This has made it feel like someone care rather than the impersonal approach that some of the more well know computer retailers offer. Plus it's cheaper!
MisterTeeD Posted on 10/11/2016 , work completed 10/11/2016
Reliable professional service
Customer Service
Quality
Value
Reliable company,very happy with work completed
Which? Trusted Traders Consumer Posted on 08/12/2016 , work completed 08/12/2016
personal service
Customer Service
Quality
Value
complete repair of laptop pc. Hard drive had been damaged and files lost. Danntech were able to recover virtually all files and replaced most of the software. Also gave follow up advice re alternative software and regarding other technical issues - a very personalised service.
Which? Trusted Traders Consumer Posted on 15/12/2016 , work completed 15/12/2016
I had a great experience.
Customer Service
Quality
Value
I had been gifted my husband's mac book that had a 'windows' partition in it and had a frayed power connection. I also had a iPad which I hadn't used for a year and an old iPhone I wanted everything to be updated and 'talk' to each other and replace the cable. The work was done quickly and at a very reasonable price and was delivered to my house. This is the second time I have used them and I recommend them totally.
Which? Trusted Traders Consumer Posted on 19/09/2016 , work completed 19/09/2016
If only all customer service was this good
Customer Service
Quality
Value
My computer was completely shut down by viruses. Danntech sorted it out, making a number of helpful suggestions along the way to reduce the costs for me. I remain grateful for the positive approach to my problem and am very happy with the outcome.
Which? Trusted Traders Consumer Posted on 10/05/2016 , work completed 10/05/2016
Great service
Customer Service
Quality
Value
These were recommended by a friend, so I was pretty sure to expect a quality service. They've replaced two hard drives (different machines!) within a few days' turnaround, and never sold me anything I didn't need. Spot on, lads.
Ian Hiles Posted on 07/12/2016 , work completed 07/12/2016
Danntec
Customer Service
Quality
Value
Danntec helped me connect and set up a new printer for me and also gave me advice about security. They came when they said they would, and explained things fully and clearly. They also followed up their visit with an email to make sure everything was working properly. A very good service was provided
Which? Trusted Traders Consumer Posted on 21/02/2017 , work completed 21/02/2017
10/10 highly recommend to every one
Customer Service
Quality
Value
Excellent and professional service. Highly recommend to every one. 10/10
Which? Trusted Traders Consumer Posted on 17/03/2017 , work completed 17/03/2017
Look no further
Customer Service
Quality
Value
Making some space on my hard drive which was done online causing no inconvenience. Have used Danntec for several years including buying a laptop for myself and a PC for the church office. Have always had good service at a fair price.
Which? Trusted Traders Consumer Posted on 11/06/2017 , work completed 11/06/2017
No nonsense repairs. Speedy, effective, reasonably priced.
Customer Service
Quality
Value
Strange things appeared to have attached themselves to my laptop which started misbehaving and not responding in it's usual manner. I tried to restore my laptop myself but could not make the problems stop. Michael responded to my call for help very quickly, immediately backed up my files so that they were not lost, removed various malware, did various updates and more, which sorted the problems. Michael collected and returned my laptop at times to suit me. And identified and sorted the problems quickly. I feel I can completely trust this guy, am confident in his ability, and received a full breakdown of the costs - which seemed reasonably priced.
Which? Trusted Traders Consumer Posted on 17/10/2017 , work completed 17/10/2017
Satisfied Customer ( or you can choose one for me )
Customer Service
Quality
Value
The hard drive was checked because there had been a power surge and I read that it might have been corrupted. Installing updates wasn't working.so this was corrected and Windows 10 was updated for me. The ISP was contacted re: speed. The speed is better, but this is a bad area I would certainly recommend this Trusted Trader. I was kept informed and everything was explained.
Which? Trusted Traders Consumer Posted on 27/01/2018 , work completed 27/01/2018
Good workman
Customer Service
Quality
Value
Michael was extremely helpful and communicated well with me about how the repair was going, highly recommended
BazDuncs, . Posted on 25/05/2018 , work completed 25/05/2018