Endorsed by Which?

Danntec

4.9

216 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

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4.9
216 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent customer service
Customer Service
Quality
Value
My laptop was not working atall, danntec installed a new hard drive & a couple of other bits
Marie reilly, . Posted on 14/06/2018 , work completed 14/06/2018
SSD Upgrade
Customer Service
Quality
Value
Michael Dann collected my HP desk computer which, because of its age, was running very slow. At my request he removed the original hard drive and did an SSD upgrade, increased the memory, cleaned it all out and put all the original data back onto the new system. I was pleased he was able to complete this work in just a few days and was happy with the price I was charged. He kept me informed about the work and when he returned the computer to me. I have had work done before by Danntec and find him to be very friendly, easy to converse with and thoroughly trustworthy. He has also contacted me to make sure everything is running as it should be.
Customer in Tyne and Wear Posted on 06/04/2019 , work completed 02/04/2019
CPU Fan replacement and clean
Customer Service
Quality
Value
Michael was very friendly and helpful during the live chat on his website. Made the appointment and my PC was fitted with a new CPU cooler and cleaned thoroughly within 2 hours. Very pleased with his work, only person I will use for anything PC related.
Customer in Tyne and Wear Posted on 08/04/2019 , work completed 04/04/2019
Great Service
Customer Service
Quality
Value
I was in the process of trying to rescue a failing computer. It had been making a noise, but suddenly all of the power went off. There was a slight smell of electrical burning, so I assumed the PSU had gone. I got a case, and was trying to installthe motherboard, but ran into difficulties. The motherboard didn't have any fan headers marked, and the cpu cooler seemed a little loose.After consultations, and a few extras, the computer was ready very quicly. It works, it's as fast as it ever was, and above all, it's quiet. I was kept informed every step of the way, and nothing came as a surprise. Altogether excellent.
Customer in Tyne and Wear Posted on 28/06/2019 , work completed 22/06/2019
Great work
Customer Service
Quality
Value
He advised me of the various options I had when my MacBook Pro failed, was always in contact as well as being reasonably priced. It was a pleasure to deal with the owner and would recommend again.
Customer in Tyne and Wear Posted on 18/08/2019 , work completed 13/07/2019
Highly efficient and responsive service
Customer Service
Quality
Value
My laptop appeared dead and I very nearly bought a new one. I rang Danntec because a - they had great reviews and b - they are a local business. Michael was responsive, kept me updated with honest advice of all my options and costs. I went with complete upgrade (not very tech!) and it’s like having a new laptop for a fraction of the cost of buying new. So pleased I contacted them and will be recommending to friends and family.
Customer in Tyne and Wear Posted on 22/11/2019 , work completed 23/10/2019
Great service
Customer Service
Quality
Value
I'm really happy with the service we received from Danntec. We were kept informed about the progress and likely cost and there was a very prompt turn around between handing out laptop in and it being fixed and ready to collect.
Lucy in Tyne and Wear Posted on 15/07/2020 , work completed 11/07/2020
PC not booting up
Customer Service
Quality
Value
My Dell PC was not booting up, Michael diagnosed the problem promptly and supplied a quotation for the repair work to be done. A new motherboard was fitted and the PC is now running like new. The work was carried out for the quotation price with no surprise extras. The home pick up and drop off was very convenient. I would happily recommend Danntec to anyone.
Customer in Tyne and Wear Posted on 19/12/2020 , work completed 08/12/2020
great repair
Customer Service
Quality
Value
Used Danntec to repair my laptop that I had dropped, unfortunately it need a new motherboard which had to be sourced in the USA and was expensive but Danntec explained the options of proceeding or not. I went ahead and the repair was done very well and I have a fully functioning laptop again thanks to them.
Henry in Tyne and Wear Posted on 28/03/2022 , work completed 20/03/2022
Saved from the scammers
Customer Service
Quality
Value
I fell victim to a sophisticated computer scam which led to them getting control of my computer, turning it off and refusing to turn it back on unless I paid them quite a large sum of money. Danntec came to my rescue even working on a weekend to save my data, clean the hard drive and reinstate everything. They worked quickly, kept me informed of how the work was going, Michael spoke to me in language I could understand (I'm not techy at all !!!) was pleasant and polite and compared to other similar services I have used, went the extra mile to help me. I was happy with the price, felt it was value for money and very, very happy with the outcome. I would definitely use them again and wouldn't hesitate to recommend them.
Customer in Tyne and Wear Posted on 09/08/2022 , work completed 30/07/2022
Danntec
Customer Service
Quality
Value
Michael at DannTec was totally professional and did a complete and thorough job. The standard of work was excellent and would totally recommend for any work required on your PC. He offered solutions and upgrades which would be of benefit to myself. Fixed the power issues and upgraded the RAM. Also offered alternative virus protection, which I will probably take on when my current one expires. Many Thanks,
Henry in Tyne and Wear Posted on 13/06/2022 , work completed 10/06/2022
Great work, very helpful
Customer Service
Quality
Value
I found myself in a bit of a jam with my laptop not working. Michael sourced a replacement part, fitted it very quickly and got me sorted with a workaround while the part was in transit.
Customer in Tyne and Wear Posted on 25/04/2023 , work completed 21/04/2023
Top quality PC repair and high quality professional care
Customer Service
Quality
Value
Reboot failed because of hard dis damage or errors . This is rectified by Mr DAAN and as per request he replace with a Solid State disk supplied from me. He did the job to my utmost satisfaction and load Operating system.
Which? Trusted Traders Consumer Posted on 22/12/2016 , work completed 22/12/2016
Good find
Customer Service
Quality
Value
Really helpful - done in a friendly and accessible manner.
Which? Trusted Traders Consumer Posted on 28/01/2017 , work completed 28/01/2017
Acer Aspire repair
Customer Service
Quality
Value
Michael and Nathan brought a 'dead' computer back to life. I am not fully computer literate, and after having several different diagnoses on my machine I decided to go to Danntec as they had previously repaired my Sat Nav and had it performing like new again. Instead of telling me to scrap it and buy a new one, they diagnosed and repaired the fault in a couple of days, at a very reasonable price and it is still working perfectly almost 21 months later. From now on I will not go anywhere else for PC and related repairs, and I wouldn't hesitate to recommend them to anyone who requires this type of service.
Which? Trusted Traders Consumer Posted on 15/04/2015 , work completed 15/04/2015
Danntec worked for me!
Customer Service
Quality
Value
Secured a fan and re-sited another fan. Sourced and replaced a graphics card, completed full dust out of the fans and heatsinks inside computer. I dropped my computer off at Danntec's work base, Michael told me he would be able to look at the computer and give me a diagnosis and cost of repair within 2 days. As agreed, I received an e-mail promptly giving me a full outline of parts, labour, warranty and cost. As I considered this to be reasonable, I gave my approval and my computer repair was carried out immediately and ready for collection the next day. I rang to check suitable time for collection, Michael was really adaptable, enabling me to collect before the beginning of the weekend. Michael e-mailed me a week later to check that my computer was alright. Michael has a really pleasant manner and has been really helpful. I feel that Danntec have provided excellent customer service and would be happy to use them again.
Which? Trusted Traders Consumer Posted on 01/07/2016 , work completed 01/07/2016
Highly Recommended
Customer Service
Quality
Value
Danntec have been sorting out my IT problems for several years now and they are my first port of call when I need advice or have items that need repair. They also built my current desktop PC from scratch and I have been very happy with it. All in all Danntec provide an excellent service at a very reasonable price. Highly recommended!
Chris Dixon Posted on 22/11/2016 , work completed 22/11/2016
Brilliant, quick, thorough, honest, knowledgable and polite
Customer Service
Quality
Value
We have used Danntec for years now. The service has been not just reliable but dependable throughout this time. Danntec have built our home PCs to spec, recommended a laptop, helped us establish our wireless network across the house, the kids still haven't figured out how we can print photos from our phones to the printer upstairs without moving from the chair - worth it just for the entertainment value alone!!!. They service and update our systems every year. Not sighed loudly or rolled their eyes at us when we yet again download something, lost a file or forget to do an update and end up ringing them in tears because "we broke it again!" Danntec give fair and accurate quotes, the work is done when they said it will be done. They give advice throughout the job and often ring or email with nuggets of wisdom that most other companies would bill you for. Whether you're a Bill Gates or a Great Aunty Ann, Danntec are for you. Cannot recommend them highly enough and are delighted to have watched them grow. Thanks Danntec (and we promise to follow your instructions from now on - honest!)
The Captain Posted on 08/11/2016 , work completed 08/11/2016
Your First stop for all computer problems.
Customer Service
Quality
Value
I have used Michael of Danntec for several years now it is a first class company to deal with always provides excellent service and a speedy response. Excellent prices. First Stop for all computer problems.
Maisey Newcastle Posted on 09/11/2016 , work completed 09/11/2016
The Computer Service for us.
Customer Service
Quality
Value
Dantec has looked after all our computer needs for the past seven years. This has included problem solving, cleaning data, installing programmes and re building a computer.
Which? Trusted Traders Consumer Posted on 10/04/2016 , work completed 10/04/2016
Geek to trust
Customer Service
Quality
Value
This trader enjoys my complete trust in his problem solving and repair advice - through his expertise I am still using Windows XP!
BazoftheNorth Posted on 13/11/2016 , work completed 13/11/2016
Professional and reliable
Customer Service
Quality
Value
Great service and good advice. Michael understands the demands of a sole trader relying on a single computer and carried out the works promptly within the advised time period.
Intecture Design Posted on 08/12/2016 , work completed 08/12/2016
Extremely happy with the service I received
Customer Service
Quality
Value
Call out & collection & quick disassemble. Data backup and reinstall. Drive removal and test. HDD repair. Full manufacturer hard drive test. Format upgrade OS install w/drivers applications and update. Patches and upgrades applied. Selection of free software provided and installed. Returned devise.
Which? Trusted Traders Consumer Posted on 30/09/2016 , work completed 30/09/2016
Reliable, friendly service
Customer Service
Quality
Value
I have used Danntec twice to repair problems with a laptop. As a not very confident or competent computer user, I was completely stumped when my laptop did not boot as expected. Danntec are a local outfit, who were easy to contact and sorted things out for me fairly promptly at a very reasonable price. I would be happy to use their services again should they be required.
Which? Trusted Traders Consumer Posted on 01/02/2016 , work completed 01/02/2016
Relieved customer
Customer Service
Quality
Value
I was having problems with WORD, I needed the programme for some important documents I had to complete. Michael Dann came out immediately, fixed the problem, gave my desktop a service. Got me back up and running without delay. I have recommended Danntec to lots of people and they have all been impressed.
Which? Trusted Traders Consumer Posted on 27/04/2016 , work completed 27/04/2016