Endorsed by Which?

Danntec

4.9

216 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
216 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Computer new ram
Customer Service
Quality
Value
Very professional and friendly. My computer was crashing all of the time and Dantec were able to diagnose the issue and fix it withing a day. Brilliant service. Would definitely recommend
Customer in Tyne and Wear Posted on 03/06/2024 , work completed 27/05/2024
Excellent service once again from Danntec
Customer Service
Quality
Value
Michael gave sound advice as ever. Had my interest at heart trying to match my size and spec requirements with the best available price on the market. I am delighted with the new all in one desktop which he set up for me, transferring all data and programs seamlessly He keeps in touch and gives any necessary updates
Customer in Tyne and Wear Posted on 27/09/2024 , work completed 23/09/2024
Computers?Go to Danntec
Customer Service
Quality
Value
Danntec designed and built my computer years ago. They did this after discussing what I wanted in a computer and they met every requirement and more. It has been a faithful servant over the thousands of hours I have used it. However time has begun to tell and Danntec have refurbished my computer to modern day requirements. They extracted my files and folders in to safe keeping and have reinstalled them. Danntec kept me informed as to progress during refurbishment and have been eager to establish everything is ok after my computer has been returned. Danntec are the go to company for new or refurbished computers and lap tops and of course fixing your computer should it have ceased working. Danntec have always given sound advice on all queries relating to information technology to your benefit and the benefit of your pocket.
Customer in Tyne and Wear Posted on 27/07/2025 , work completed 10/01/1950
Really helpful
Customer Service
Quality
Value
Dannetec looked the liquid damaged screen of my MacBook Pro, sourced a replacement used part and fitted it. The first option didn't work but they immediately sourced and replaced it with a second option which is working really well. They were extremely helpful and professional and kept costs as low as possible. I would definitely use Dannetec again.
Customer in Tyne and Wear Posted on 10/06/2025 , work completed 05/06/2025
Danntech saved the day
Customer Service
Quality
Value
My computer suddenly wouldn't turn on and kept beeping and a flashing red light.Tried googling for hours to fix myself to no avail.Saw Danntech's advert recommended by which so gave him a call.Michael was a total professional, talked me through everything and costs for everything including the express service.Unfortunately replacing the power unit didn't fix the issue and I feared the worst! Michael ordered a new motherboard and said that would probably fix the issue as it wasn't a power issue as we first thought.The supplier couldn't get the part until the Monday (was past cut off time ordering on the Thursday for Fri delivery) but Michael replaced it and it fixed the issue I was so relieved.Express service was refunded on my invoice and I was charged correctly for the work and correct part only not both attempted fixes which was nice.Cost was very reasonable, I was kept up to date throughout and when I emailed any questions or followups I was promptly answered.I even received advice for future windows 11 and I will be using Danntech again when this is needed.10/10 for experience,communication,professionalism and value.Glad I saw the ad when I did.
Customer in Tyne and Wear Posted on 05/09/2023 , work completed 01/08/2023
MacBook update and repair.
Customer Service
Quality
Value
I have used Dantec before, so I had no hesitation is using them again when I had a recent problem with my MacBook. The screen suddenly died on me, and there were various software issues that needed investigating. Michael was very prompt in getting back to me following my initial contact. He had the whole thing turned around in a week. Now, it's like brand new!
Customer in Tyne and Wear Posted on 17/03/2024 , work completed 08/03/2024
Timely, great service and work
Customer Service
Quality
Value
Had a laptop screen go bad and Danntec replaced the screen quickly and for a great rate. Was so thankful! Was kept abreast of the work and process to drop off/pay/pick up was easy.
Customer in Bridgend County Borough Posted on 28/01/2024 , work completed 30/10/2023
Installation of new hard drive and data recovery
Customer Service
Quality
Value
In complex circumstances following my iMac crash, Danntec successfully recovered a large number of files that were deemed by Apple to be permanently lost and updated elements of hardware that effectively saved me the cost of a new iMac. They have subsequently provided very helpful telephone support and I am happy to recommend them without hesitation.
Customer in Tyne and Wear Posted on 18/11/2024 , work completed 08/11/2024
Good Work
Customer Service
Quality
Value
My wife and I are both of the pre-computer generation. Michael Dann has been helping us for over 10 years. He has kept us up to date and resolved every difficulty that has arisen.
Customer in Tyne and Wear Posted on 22/10/2024 , work completed 18/10/2024
Trustworthy repairs
Customer Service
Quality
Value
Repair to a laptop screen and track pad
Which? Trusted Traders Consumer Posted on 23/01/2017 , work completed 23/01/2017
Excellent service and friendly manner
Customer Service
Quality
Value
Excellent service and friendly manner, A+ for service I would gladly recommend this company...
Which? Trusted Traders Consumer Posted on 02/03/2017 , work completed 02/03/2017
Tom-tom fixed!!
Customer Service
Quality
Value
My Tom-tom died and I couldn't fix it through the Tom-tom site. Danntec offered a good service with no initial outlay but with an idea of likely cost. I gave the company my device and within a few days I got a progress report followed a couple of days later asking me to collect the Tom-tom. The cost was reasonable and the service excellent. Tom-tom now restored and, thanks to Danntec, properly backed up on my PC.
Which? Trusted Traders Consumer Posted on 09/02/2017 , work completed 09/02/2017
First class service
Customer Service
Quality
Value
Had a liquid spillage on my Mac Book Air. Apple quoted around £500 for repair. Danntec was able to get my Mac fully repaired for even less than half price that was quoted from Apple. His communication, updates and level of service were second to none. I'd have no hesitation in recommending him to friends and colleagues.
Noodelzbass, Tyne and Wear Posted on 22/06/2017 , work completed 22/06/2017
Effective, quick to respond, efficient and understanding
Customer Service
Quality
Value
Removed data from my old laptop-transferred data onto external hard drive. I purchased a refurbished laptop from Danntec who 'built' it to my specific requirements.
Which? Trusted Traders Consumer Posted on 12/07/2016 , work completed 12/07/2016
Great job, well done - and saved me some money
Customer Service
Quality
Value
Sourced new computer, transferred files from old computer, delivered and installed at my home
Which? Trusted Traders Consumer Posted on 20/11/2016 , work completed 20/11/2016
Masterful Service
Customer Service
Quality
Value
Danntec essentially saved me as my computer suffered a severe failure during the final weeks of my masters dissertation. They diagnosed the problem very quickly, provided me with a backup of my files so that I definitely had not lost my work so far, and ensured that my repair was prioritised. Within a matter of days I had a functioning laptop once again, and it's still working now. I fully intend to come back if further repairs are needed, the service was terrific value for money,
Which? Trusted Traders Consumer Posted on 10/08/2016 , work completed 10/08/2016
Reliable service
Customer Service
Quality
Value
We have been using Danntec for several years now and have found Michael provides an excellent service . He built one of our PCs from scratch and we've have been very happy with it. Highly recommended!
AOC123 Posted on 09/12/2016 , work completed 09/12/2016
Well awesome.
Customer Service
Quality
Value
It was well awesome.
Which? Trusted Traders Consumer Posted on 08/07/2016 , work completed 08/07/2016
8 years of excellent service
Customer Service
Quality
Value
Many computer jobs over last few years (approx 8) Mike built my current music computer to take cubase audio software and has maintained my partner and I's laptops etc etc
Which? Trusted Traders Consumer Posted on 01/09/2016 , work completed 01/09/2016
Quality of work is of a very high standard
Customer Service
Quality
Value
Re-furbished and Up-Graded my Computer to a high standard
Which? Trusted Traders Consumer Posted on 11/11/2016 , work completed 11/11/2016
Everything from Sat Nav to Lap Top
Customer Service
Quality
Value
I have used Danntec several times in the past couple of years and it is now my first port of call if I have any IT problems. The two jobs that come to mind instantly are a Tom Tom sat nav which developed a problem when I needed it for my small haulage company, and an overhaul of my laptop. Both jobs done quickly, efficiently and were reasonably priced, and crucially, both are still functioning well. I would not hesitate to recommend this company to anyone
John Little Posted on 10/11/2016 , work completed 10/11/2016
Quick response and so easy to deal with
Customer Service
Quality
Value
I have used Mike's services for over 5 years now and he is the best IT technician I have used His key strength is his ability to relate to all my staff in simple plain language so that they understand what is happening. He doesn't ever bamboozle with technical language and gives us clear ongoing progress information. He offers excellent value too. You get exactly what you pay for
JRDavidson1 Posted on 09/11/2016 , work completed 09/11/2016
Reliable expert
Customer Service
Quality
Value
Michael has repaired HP and Apple laptops as well as an iPhone. He was also able to sort out my Sony bookreader which I had given up hope of using again. Great service, reliable and very good clear pricing. Unreservedly recommended
Kittythefish Posted on 09/11/2016 , work completed 09/11/2016
Danntec endorsement
Customer Service
Quality
Value
I have used Danntec several times over the last few years . I have always found them to be very helpful , efficient and approachable and they will always keep you fully informed as to procedures needed and costings.
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
Excellent customer service
Customer Service
Quality
Value
My laptop was not working at all, danntec installed a new hard drive & a couple of other bits
Marie, Tyne and Wear Posted on 20/07/2017 , work completed 20/07/2017