Endorsed by Which?

Danntec

4.9

216 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
216 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
A job well done
Customer Service
Quality
Value
revival of ageing laptop - faulty on/off switch
Which? Trusted Traders Consumer Posted on 08/08/2016 , work completed 08/08/2016
Second to none service.
Customer Service
Quality
Value
Various clean ups of my computer and complete rebuild. My one stop computer company always there if I have had a problem. Excellent service and good prices.
Which? Trusted Traders Consumer Posted on 20/05/2016 , work completed 20/05/2016
Very satisfied customer
Customer Service
Quality
Value
Danntec have carried out several repairs to laptops and desktop PCs for me over the past few years. They have always provided a quick response and have carried out excellent and very reasonably priced work. My current desktop PC was built from scratch by Danntec two years ago and I am very happy with its performance. I can thoroughly recommend Danntec for repairs and advice etc.
Which? Trusted Traders Consumer Posted on 01/12/2014 , work completed 01/12/2014
satisfied customer
Customer Service
Quality
Value
faulty laptop repaired. Honest and fair price
Which? Trusted Traders Consumer Posted on 01/02/2015 , work completed 01/02/2015
My Review
Customer Service
Quality
Value
Michael removed Foxit Reader and installed Adobe Reader.he also installed his automatic update package including programms for Firefox, Windows, Office, Emsisoft Anti Virus, Skype, etc. I have used Danntec for a number of years following a recommendation from a friend. He offers an excellent service and I would not hesitate to put his name forward to anyone who requires his expertise.
Which? Trusted Traders Consumer Posted on 29/11/2016 , work completed 29/11/2016
Excellant Service & Work
Customer Service
Quality
Value
I required a repair and upgrade on my Mac and contacted Danntec. They promptly carried out work required quickly, expertly and at a reasonable cost. I will be asking Danntec to service my Mac when it is needed.
Makems Posted on 08/11/2016 , work completed 08/11/2016
Lee Hart
Customer Service
Quality
Value
Excellent service quick phone call and he turns up very informative.
Lee Hart Posted on 09/11/2016 , work completed 09/11/2016
Prompt and Effective Service Assured
Customer Service
Quality
Value
General support/advice/servicing
Which? Trusted Traders Consumer Posted on 07/11/2016 , work completed 07/11/2016
Macbook air saved
Customer Service
Quality
Value
My Macbook Air had some humidity problems so firstly, and most importantly, the data was recovered. Secondly, they board needed to be replaced.
Which? Trusted Traders Consumer Posted on 03/03/2017 , work completed 03/03/2017
Excellent service
Customer Service
Quality
Value
We asked Danntech to wipe and reinstall up-to-date software for one laptop that had not been used for three years; and to wipe, reinstall and activate another that had a faulty drive and was generating odd error messages. Danntech gave us full feedback on their preliminary inspection of the laptops, and in each case they issued clear and detailed estimates. Michael took the time to explain and recommend appropriate repairs and made sure I was completely happy before proceeding. Both repairs were carried out quickly, very well and slightly under the original budget. I would be very happy to use Danntech again, and to recommend the service to anyone else.
Which? Trusted Traders Consumer Posted on 22/09/2017 , work completed 22/09/2017
Professional Apple Repair
Customer Service
Quality
Value
The screen on my iMac was faulty - Danntec diagnosed the problem, gave clear alternatives for the repair. In addition to the screen the hard drive needed replacing, The work was carried out in a timely manner with regular progress updates. A very professional approach.
ZERO226, ZERO226 Posted on 10/11/2017 , work completed 10/11/2017
Amazing service!
Customer Service
Quality
Value
The Dantec team were brilliant from start to finish after my Apple MacBooks screen suddenly broke. Michael was incredibly helpful, priced up the job very reasonably and stayed in touch the entire time! As an older laptop I knew it might be difficult to get the parts but he managed to source one quickly, get it delivered and fix it in no time at all. Really conveniently located to drop off and pick up - so happy with the service - can not fault them at all! Thanks so much guys! A* service!
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Once again a happy customer
Customer Service
Quality
Value
Was unable to upgrade to the latest version of windows 10, It was found to not be compatible so had to have windows 7 re-installed
Which? Trusted Traders Consumer Posted on 01/02/2018 , work completed 01/02/2018
Very good
Customer Service
Quality
Value
Have dealt with this business before, Very good
Which? Trusted Traders Consumer Posted on 09/04/2018 , work completed 09/04/2018
Great service.
Customer Service
Quality
Value
I really appreciated the great service (and pensioners' discount). Having explained the issues I was having with my personal laptop over the phone to Michael, he kindly collected it and returned it three days later in full working order. Data backup and restoration had been carried out and I was kept informed at every stage. Any subsequent niggles were resolved quickly by email. I won't hesitate to use Danntec again.
123rosh, . Posted on 22/03/2018 , work completed 22/03/2018
Brilliant service, computer magic.
Customer Service
Quality
Value
I have used Danntec on previous occasions to fix laptop glitches but this was the first time I asked Michael to look at my desktop all-in-one which had begun to run like a stone tablet, with constant frozen screen and requirement to turn off/on, turn off/on, very annoying. As if by magic, Michael fixed it and also managed to reinstall most of the software and it now runs smoothly and fast, very very happy customer. Great and speedy service and also purchased ongoing support for a very reasonable price. What's not to like?!
Customer in Tyne and Wear Posted on 27/09/2019 , work completed 02/09/2019
Consistently great service
Customer Service
Quality
Value
Danntec fixed my laptop that had mysteriously store working. In spite of a pre-lockdown rush, the job was completed promptly and with good communication. Apart from their expertise, they are always such a pleasure to deal with, polite, friendly and helpful. Wouldn't go anywhere else.
Customer in Tyne and Wear Posted on 23/11/2020 , work completed 20/11/2020
Computer upgrade
Customer Service
Quality
Value
I have used Danntec for many years and have always been satisfied with the quality, speed and cost of the work. On this occasion my iMac was running slowly. Michael provided initial self help suggestions to improve performance but unfortunately these didn't solve the problem. We discussed options for upgrade which was undertaken and has made a huge difference. The work was done speedily and to the estimated cost. Home collection and delivery was a big bonus. Many thanks Michael and team!
Sean, Newcastle upon Tyne Posted on 29/10/2020 , work completed 21/09/2020
The dreaded blue screen of death
Customer Service
Quality
Value
All I can say is wow. What an unbelievable service from Danntec. Very professional & speedy service accompanied with a detailed explanation of what the problem was and also how to avoid it again in the future. Highly recommended.
Customer in Tyne and Wear Posted on 21/03/2019 , work completed 15/03/2019
Excellent service.
Customer Service
Quality
Value
Michael at Danntec provided an excellent, efficient friendly service. I bought a reconditioned laptop from him when my old machine ceased to function. I trusted Michael's analysis & advice. I chose to use Danntec as opposed to a larger chain as I prefer to support a smaller local business. i was not disappointed with the service. I am very happy with my purchase & know that any subsequent problems that may occur will be dealt with. I recommend Danntec.
Customer in Tyne and Wear Posted on 29/06/2019 , work completed 21/06/2019
Gaming laptop diagnostics and repair
Customer Service
Quality
Value
Michael from Danntec provided outstanding service for my laptop. He provided a prompt diagnosis in which he exhaustively tested alternative solutions which ultimately solved the issue without needing to purchase spare parts. His service was professional, speedy and reasonably priced, I'm happy to recommend him.
Customer in Tyne and Wear Posted on 21/07/2019 , work completed 16/07/2019
Excellent service - would recommend
Customer Service
Quality
Value
Excellent service. Professional, reliable, and reasonably priced. Helped me recover my data and install a new hard drive in a case of a corrupted partition file. Went out of his way to be helpful - I would 100% use this service again and would not hesitate to recommend.
Customer in Tyne and Wear Posted on 03/06/2019 , work completed 28/05/2019
Excellent service
Customer Service
Quality
Value
I had a faulty keyboard on my laptop that continued to cause issues throughout Mike's work on it and resulted in Mike replacing the machine with a refurbished model and keeping my SSD in the new one. He kept in constant communication with me throughout the process so I always knew where I stood, and went to extra lengths to make sure he resolved the issue! This service is excellent value for money and I would recommend to anyone who is having any technical difficulties to use Mike's service. I will definitely be going to him if I ever have issues in the future.
Customer in Tyne and Wear Posted on 05/12/2019 , work completed 20/11/2019
5 star service
Customer Service
Quality
Value
I got my daughter's lap top repaired at Danntec she was so worried she wouldn't get it fixed in time for a presentation she needed to give at uni. Micheal came up with the goods and identified the problem very quickly and got to work on it over a weekend and kept me posted throughout. The service we received was excellent, good communications, good price and very customer friendly. I would totally recommend Danntec, and would have no hesitation in using them again and am thinking about buying a recondition laptop for myself from Micheal.
Alf Nelson Posted on 08/12/2019 , work completed 22/11/2019
Fast, friendly and fixed
Customer Service
Quality
Value
Really great work. The PC is around 7 years old and wasn't booting at all. I thought it was ready to be replaced but it's now running like new.
Customer in Tyne and Wear Posted on 24/06/2020 , work completed 04/06/2020